MDM/Network/Server Support Specialist (51993)

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    "description": "<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy ExtraBold'\"><span style=\"color:#003594\">ESSENTIAL DUTIES AND RESPONSIBILITIES </span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Oversee and manage the deployment, monitoring, maintenance, development, upgrade, and support of all mobile devices used within the organization. </span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Develop and implement policies and procedures related to mobile device management, including device enrollment, application deployment, and device security measures. </span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Support and troubleshoot Cisco Meraki and Unifi network appliances</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Support Lan-based applications switches, routers, firewalls</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Administration of Microsoft Exchange 365 and Active Directory </span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Intune and Autopilot configuration</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Assist with IT projects including new IT system implementations and upgrades</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Provide support for hardware and software issues</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">SharePoint Support Administration</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Monitor mobile device usage to ensure compliance with company policies and identify potential security risks. </span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Continuously document operations process to assist with maintaining knowledge base</span></span></li>\n</ul>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy ExtraBold'\"><span style=\"color:#003594\">COMPETENCIES</span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Excellent computer skills, including proficiency in using Microsoft O365, Active Directory, Azure AD and Group Policy</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Moderate network configuration knowledge (LAN/WAN/Wireless)</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Cisco Meraki and Unifi experience</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Mobile Device Management support</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Intune configuration and implementation.</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">P2P Azure VPN topology knowledge. </span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Ability to juggle multiple priorities, change &amp; adapt to organizational needs as they develop </span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Effectively communicate complex technical issues both orally and in writing </span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Monitoring server usage.</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Internet service outage troubleshooting </span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Solid technical &amp; troubleshooting skills</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Ability to work independently and as a member of a team</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Strong problem-solving skills and ability to learn quickly</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Must thrive in a complex, multi-stakeholder environment</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Ability to lift and carry computer components up to 25 lbs. per item</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Demonstrated proficiency with rollouts, migrations and upgrades are required</span></span></li>\n</ul>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy ExtraBold'\"><span style=\"color:#003594\">EDUCATION and EXPERIENCE</span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">Bachelors degree required.</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">MDM, Network/Server support experience in a professional services environment</span></span></li>\n</ul>\n\n<p style=\"margin-left:48px\">&nbsp;</p>\n\n<h2><span style=\"background-color:#ffffff\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:'Gilroy ExtraBold'\"><span style=\"color:#003099\">Equal Employment Opportunity (EEO)/Affirmative Action Policy Statement</span></span></span></span></h2>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Gilroy Medium'\">It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.</span></span></p>\n",
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