Sr. Personal Financial Representative (Sr. Personal Banker)

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    "jobId": 497946,
    "level": "Experienced",
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    "jobTitle": "Sr. Personal Financial Representative (Sr. Personal Banker)",
    "location": "Seattle Roosevelt Way NE - Seattle, WA 98115",
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    "clientCode": "0HF65",
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    "description": "<h1><span style=\"display:block;font-size:16px;\"><strong><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#2f5496;\">Take a leap and join our team!</span></span></strong></span></h1>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">At Gesa, we believe in the power of our people. Coming from all walks of life, our team members&rsquo; individual stories and unique experiences are our most valuable asset. But it&rsquo;s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.</span></span></p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority. </span></span></p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"background-color:#ffffff;\"><span style=\"color:#444444;\">Get to know us:&nbsp;&nbsp;</span></span></strong><a href=\"https://www.gesa.com/about#1953\" rel=\"noreferrer noopener\" target=\"_blank\"><span style=\"background-color:#ffffff;\"><span style=\"color:#428bca;\">About - Gesa Credit Union</span></span></a></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h1><span style=\"font-size:16px;\"><strong><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#2f5496;\">Role Summary:</span></span></strong></span></h1>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">The Sr. Personal Financial Services Representative (PFR) is an experienced, journey level, Personal Financial Services Representative that provides exceptional member service as they establish new member relationships, open consumer deposit accounts, take, process, and close loans, perform account maintenance, and serve as a Notary Public.&nbsp; The Sr. PFR is also proficient with Business, IRA, Deceased Owner, Specialty, and other complex accounts.&nbsp; The Sr. PFR is proficient with Branch Certifications and will act on the behalf of branch leadership in their absence.&nbsp; The Sr. PFR uses their experience and in-depth knowledge to serve as a mentor that helps train new PFRs. Additionally, the Sr. PFR can fluidly transition between tasks assisting members and supporting the branch as a Member Service Associate (MSA), Sr. MSA, and PFR.&nbsp; The Sr. PFR is excellent at deepening member relationships by referring, following up, and contacting members through phone calls and other communication methods.&nbsp; </span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h1><span style=\"font-size:16px;\"><strong><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#2f5496;\">What You Will Be Doing: </span></span></strong></span></h1>\r\n\r\n<ol>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Provide exceptional member service to all whom we serve</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Solve problems, take ownership of member concerns, provide prompt resolutions, and follows up as appropriate. Handles more complex and sensitive member concerns.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Have a core understanding of financial literacy and, products, and services and be able to fluidly converse with members. Demonstrate an up-to-date and comprehensive knowledge of all credit union products, services, policies, and procedures</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Offer appropriate products and/or services to deepen member relationships and refer to other expert team members as appropriate</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Make outbound calls to members for the purpose of establishing, growing, and nurturing member relationships</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ensure branch equipment is always working properly and escalates non-repairable issues to leadership</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Understands, discusses, and opens business accounts, deceased-owner accounts, and other complex accounts and distributions </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Discusses, gathers, and works with the member and appropriate department(s) to open and maintain specialty accounts such as Trusts, UTMAs, Estate Accounts, Representative Payee, Attorney-in-fact, Durable Power of Attorney, etc.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Mentor and help train new PFRs and MSAs</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Proficient at understanding and completing branch audits and certifications </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Acts as a delegate in the absence of the Assistant Branch Manager/Team Leader, Branch Manager/Team Leader, or Branch Service Manager/Team Leader </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Fluidly transition between tasks as an MSA, Sr. MSA, or PFR</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Assist non-members with establishing membership</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Accurately take consumer lending applications, review credit reports, submit loan documentation, and close loans</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Discusses IRAs and HSAs with members and non-members and meets predetermined goals</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Process international and domestic wire requests</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Acts as a Notary Public and performs notarial services in accordance with state regulations and credit union policies</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Observe and monitor cash activity to ensure the branch and Team Members are following established cash limits&nbsp; </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Opens consumer deposit accounts and consumer account maintenance </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Able to place cash orders, supply orders, balance vault cash, and maintain ATMs</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Review and process overrides/approvals within authority while minimizing risk</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Assist leadership with branch certifications, cash drawer audits, cash drawer overages, and OFAC reports</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Perform transactions and service requests on member accounts in an accurate and timely manner</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Accurately follow all cash handling procedures and balance cash drawer at the end of every shift</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Issue, record, and file monetary instruments and reports in accordance with the Bank Secrecy Act</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Assist members with Digital Banking enrollment, navigation, resets, and maintenance </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Assist members with complex and sensitive fraud disputes</span></span></li>\r\n</ol>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h1><span style=\"font-size:16px;\"><strong><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#2f5496;\">About You:</span></span></strong></span></h1>\r\n\r\n<ol>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Professional written and verbal communication</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Make sound decisions that minimizes risk in a timely manner </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to ask open-end and clarifying questions to understand member needs and deepen relationships</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Display professional interpersonal skills to relate effectively to members, the public, colleagues, and all levels of leadership </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Respect and support all areas of diversity in the workplace and our membership</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Complete assigned training programs in timely and accurate manner </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Participate in and support a team environment </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Meet or exceed established service levels, job performance, and organizational goals</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Constantly adapt to changing priorities with a positive attitude</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Perform their jobs to a reasonable, acceptable standard, which includes attentiveness to detail, timeliness, and quality of work.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Exercises the utmost discretion and sensitivity when assisting with member transactions. </span></span></li>\r\n</ol>\r\n",
    "jobCategory": "Retail Banking",
    "salaryRange": "$23.99 - $39.98 Hourly",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Sr. Personal Financial Representative (Sr. Personal Banker)\",\"identifier\":\"J0HF65497946\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/E7A3819EACC22746FA78AB1D19A8ACB0/jobs/497946\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=E7A3819EACC22746FA78AB1D19A8ACB0\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":23.99,\"maxValue\":39.98,\"unitText\":\"\"}},\"datePosted\":\"2026-06-15\",\"description\":\"Job DetailsLevel: ExperiencedJob Location: Seattle Roosevelt Way NE - Seattle, WA 98115Position Type: Full Time - HourlyEducation Level: High SchoolSalary Range: $23.99 - $39.98 HourlyJob Category: Retail BankingTake a leap and join our team!\\r\\n\\r\\nAt Gesa, we believe in the power of our people. Coming from all walks of life, our team members&rsquo; individual stories and unique experiences are our most valuable asset. But it&rsquo;s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.\\r\\n\\r\\nHere you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority. \\r\\n\\r\\nGet to know us:&nbsp;&nbsp;About - Gesa Credit Union\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nRole Summary:\\r\\n\\r\\nThe Sr. Personal Financial Services Representative (PFR) is an experienced, journey level, Personal Financial Services Representative that provides exceptional member service as they establish new member relationships, open consumer deposit accounts, take, process, and close loans, perform account maintenance, and serve as a Notary Public.&nbsp; The Sr. PFR is also proficient with Business, IRA, Deceased Owner, Specialty, and other complex accounts.&nbsp; The Sr. PFR is proficient with Branch Certifications and will act on the behalf of branch leadership in their absence.&nbsp; The Sr. PFR uses their experience and in-depth knowledge to serve as a mentor that helps train new PFRs. Additionally, the Sr. PFR can fluidly transition between tasks assisting members and supporting the branch as a Member Service Associate (MSA), Sr. MSA, and PFR.&nbsp; The Sr. PFR is excellent at deepening member relationships by referring, following up, and contacting members through phone calls and other communication methods.&nbsp; \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhat You Will Be Doing: \\r\\n\\r\\n\\r\\n\\tProvide exceptional member service to all whom we serve\\r\\n\\tSolve problems, take ownership of member concerns, provide prompt resolutions, and follows up as appropriate. Handles more complex and sensitive member concerns.\\r\\n\\tHave a core understanding of financial literacy and, products, and services and be able to fluidly converse with members. Demonstrate an up-to-date and comprehensive knowledge of all credit union products, services, policies, and procedures\\r\\n\\tOffer appropriate products and/or services to deepen member relationships and refer to other expert team members as appropriate\\r\\n\\tMake outbound calls to members for the purpose of establishing, growing, and nurturing member relationships\\r\\n\\tEnsure branch equipment is always working properly and escalates non-repairable issues to leadership\\r\\n\\tUnderstands, discusses, and opens business accounts, deceased-owner accounts, and other complex accounts and distributions \\r\\n\\tDiscusses, gathers, and works with the member and appropriate department(s) to open and maintain specialty accounts such as Trusts, UTMAs, Estate Accounts, Representative Payee, Attorney-in-fact, Durable Power of Attorney, etc.\\r\\n\\tMentor and help train new PFRs and MSAs\\r\\n\\tProficient at understanding and completing branch audits and certifications \\r\\n\\tActs as a delegate in the absence of the Assistant Branch Manager/Team Leader, Branch Manager/Team Leader, or Branch Service Manager/Team Leader \\r\\n\\tFluidly transition between tasks as an MSA, Sr. MSA, or PFR\\r\\n\\tAssist non-members with establishing membership\\r\\n\\tAccurately take consumer lending applications, review credit reports, submit loan documentation, and close loans\\r\\n\\tDiscusses IRAs and HSAs with members and non-members and meets predetermined goals\\r\\n\\tProcess international and domestic wire requests\\r\\n\\tActs as a Notary Public and performs notarial services in accordance with state regulations and credit union policies\\r\\n\\tObserve and monitor cash activity to ensure the branch and Team Members are following established cash limits&nbsp; \\r\\n\\tOpens consumer deposit accounts and consumer account maintenance \\r\\n\\tAble to place cash orders, supply orders, balance vault cash, and maintain ATMs\\r\\n\\tReview and process overrides/approvals within authority while minimizing risk\\r\\n\\tAssist leadership with branch certifications, cash drawer audits, cash drawer overages, and OFAC reports\\r\\n\\tPerform transactions and service requests on member accounts in an accurate and timely manner\\r\\n\\tAccurately follow all cash handling procedures and balance cash drawer at the end of every shift\\r\\n\\tIssue, record, and file monetary instruments and reports in accordance with the Bank Secrecy Act\\r\\n\\tAssist members with Digital Banking enrollment, navigation, resets, and maintenance \\r\\n\\tAssist members with complex and sensitive fraud disputes\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAbout You:\\r\\n\\r\\n\\r\\n\\tProfessional written and verbal communication\\r\\n\\tMake sound decisions that minimizes risk in a timely manner \\r\\n\\tAbility to ask open-end and clarifying questions to understand member needs and deepen relationships\\r\\n\\tDisplay professional interpersonal skills to relate effectively to members, the public, colleagues, and all levels of leadership \\r\\n\\tRespect and support all areas of diversity in the workplace and our membership\\r\\n\\tComplete assigned training programs in timely and accurate manner \\r\\n\\tParticipate in and support a team environment \\r\\n\\tMeet or exceed established service levels, job performance, and organizational goals\\r\\n\\tConstantly adapt to changing priorities with a positive attitude\\r\\n\\tPerform their jobs to a reasonable, acceptable standard, which includes attentiveness to detail, timeliness, and quality of work.\\r\\n\\tExercises the utmost discretion and sensitivity when assisting with member transactions. \\r\\n\\r\\nQualificationsWhat You Will Need:\\r\\n\\r\\n\\r\\n\\tEducation: High School Degree or equivalent required \\r\\n\\tExperience: \\r\\n\\t\\r\\n\\t\\tLending and account opening experience required\\r\\n\\t\\tSales/relationship building experience required\\r\\n\\t\\tCash handling experience preferred\\r\\n\\t\\tAt least one year of customer service experience preferred\\r\\n\\t\\r\\n\\t\\r\\n\\tNotary Public\\r\\n\\tDemonstrate and support credit union values and service standards\\r\\n\\tAttend and engage in community events on behalf of the credit union\\r\\n\\tMaintain confidentiality, control risk, and manage operations in accordance with company policies, procedures, and regulatory requirements \\r\\n\\tDemonstrate a high level of personal integrity and ethics\\r\\n\\tReport for work on time and maintain a schedule of regular attendance \\r\\n\\tSome travel may be required \\r\\n\\tProficient with varying levels of technology\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nOur Team Member Value Proposition:\\r\\n\\r\\nIn exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:\\r\\n\\r\\n\\r\\n\\tCompetitive Pay\\r\\n\\tMedical, Dental, Vision, and Life Insurance \\r\\n\\t20 days/year of Paid Time Off &ndash; Plus 10 Paid Holidays!\\r\\n\\t401(k) Match\\r\\n\\tIncentive Program\\r\\n\\tTuition Assistance and Student Loan Repayment\\r\\n\\tCommuter Benefits\\r\\n\\tPaid Time Off to Volunteer in the Community\\r\\n\\tProduct discounts\\r\\n\\tEngaging Work Environment\\r\\n\\tRewards and Recognition Programs\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nFull Salary Range:\\r\\n\\r\\n$23.99-$39.98\\r\\n\\r\\n*While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. &nbsp;This approach gives room to grow within the role as your career progresses with us!&quot;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nGet wise to what&rsquo;s possible with a career at Gesa. Join us!\\r\\n\\r\\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or [email protected] to request an accommodation.\\r\\n\\r\\nGesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.\\r\\n\\r\\nSelected candidate(s) must be able to pass a pre-employment credit/background check.\\r\\n\\r\\nGesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.\\r\\n\\r\\nEqual Employment Opportunity (gesa.com)\\r\\n\",\"responsibilities\":\"Take a leap and join our team!\\r\\n\\r\\nAt Gesa, we believe in the power of our people. Coming from all walks of life, our team members&rsquo; individual stories and unique experiences are our most valuable asset. But it&rsquo;s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.\\r\\n\\r\\nHere you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority. \\r\\n\\r\\nGet to know us:&nbsp;&nbsp;About - Gesa Credit Union\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nRole Summary:\\r\\n\\r\\nThe Sr. Personal Financial Services Representative (PFR) is an experienced, journey level, Personal Financial Services Representative that provides exceptional member service as they establish new member relationships, open consumer deposit accounts, take, process, and close loans, perform account maintenance, and serve as a Notary Public.&nbsp; The Sr. PFR is also proficient with Business, IRA, Deceased Owner, Specialty, and other complex accounts.&nbsp; The Sr. PFR is proficient with Branch Certifications and will act on the behalf of branch leadership in their absence.&nbsp; The Sr. PFR uses their experience and in-depth knowledge to serve as a mentor that helps train new PFRs. Additionally, the Sr. PFR can fluidly transition between tasks assisting members and supporting the branch as a Member Service Associate (MSA), Sr. MSA, and PFR.&nbsp; The Sr. PFR is excellent at deepening member relationships by referring, following up, and contacting members through phone calls and other communication methods.&nbsp; \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhat You Will Be Doing: \\r\\n\\r\\n\\r\\n\\tProvide exceptional member service to all whom we serve\\r\\n\\tSolve problems, take ownership of member concerns, provide prompt resolutions, and follows up as appropriate. Handles more complex and sensitive member concerns.\\r\\n\\tHave a core understanding of financial literacy and, products, and services and be able to fluidly converse with members. Demonstrate an up-to-date and comprehensive knowledge of all credit union products, services, policies, and procedures\\r\\n\\tOffer appropriate products and/or services to deepen member relationships and refer to other expert team members as appropriate\\r\\n\\tMake outbound calls to members for the purpose of establishing, growing, and nurturing member relationships\\r\\n\\tEnsure branch equipment is always working properly and escalates non-repairable issues to leadership\\r\\n\\tUnderstands, discusses, and opens business accounts, deceased-owner accounts, and other complex accounts and distributions \\r\\n\\tDiscusses, gathers, and works with the member and appropriate department(s) to open and maintain specialty accounts such as Trusts, UTMAs, Estate Accounts, Representative Payee, Attorney-in-fact, Durable Power of Attorney, etc.\\r\\n\\tMentor and help train new PFRs and MSAs\\r\\n\\tProficient at understanding and completing branch audits and certifications \\r\\n\\tActs as a delegate in the absence of the Assistant Branch Manager/Team Leader, Branch Manager/Team Leader, or Branch Service Manager/Team Leader \\r\\n\\tFluidly transition between tasks as an MSA, Sr. MSA, or PFR\\r\\n\\tAssist non-members with establishing membership\\r\\n\\tAccurately take consumer lending applications, review credit reports, submit loan documentation, and close loans\\r\\n\\tDiscusses IRAs and HSAs with members and non-members and meets predetermined goals\\r\\n\\tProcess international and domestic wire requests\\r\\n\\tActs as a Notary Public and performs notarial services in accordance with state regulations and credit union policies\\r\\n\\tObserve and monitor cash activity to ensure the branch and Team Members are following established cash limits&nbsp; \\r\\n\\tOpens consumer deposit accounts and consumer account maintenance \\r\\n\\tAble to place cash orders, supply orders, balance vault cash, and maintain ATMs\\r\\n\\tReview and process overrides/approvals within authority while minimizing risk\\r\\n\\tAssist leadership with branch certifications, cash drawer audits, cash drawer overages, and OFAC reports\\r\\n\\tPerform transactions and service requests on member accounts in an accurate and timely manner\\r\\n\\tAccurately follow all cash handling procedures and balance cash drawer at the end of every shift\\r\\n\\tIssue, record, and file monetary instruments and reports in accordance with the Bank Secrecy Act\\r\\n\\tAssist members with Digital Banking enrollment, navigation, resets, and maintenance \\r\\n\\tAssist members with complex and sensitive fraud disputes\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAbout You:\\r\\n\\r\\n\\r\\n\\tProfessional written and verbal communication\\r\\n\\tMake sound decisions that minimizes risk in a timely manner \\r\\n\\tAbility to ask open-end and clarifying questions to understand member needs and deepen relationships\\r\\n\\tDisplay professional interpersonal skills to relate effectively to members, the public, colleagues, and all levels of leadership \\r\\n\\tRespect and support all areas of diversity in the workplace and our membership\\r\\n\\tComplete assigned training programs in timely and accurate manner \\r\\n\\tParticipate in and support a team environment \\r\\n\\tMeet or exceed established service levels, job performance, and organizational goals\\r\\n\\tConstantly adapt to changing priorities with a positive attitude\\r\\n\\tPerform their jobs to a reasonable, acceptable standard, which includes attentiveness to detail, timeliness, and quality of work.\\r\\n\\tExercises the utmost discretion and sensitivity when assisting with member transactions. \\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"GESA CREDIT UNION\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=E7A3819EACC22746FA78AB1D19A8ACB0\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"7300 Roosevelt Way NE\",\"addressLocality\":\"Seattle\",\"addressRegion\":\"WA\",\"postalCode\":98115,\"addressCountry\":\"USA\"}},\"qualifications\":\"What You Will Need:\\r\\n\\r\\n\\r\\n\\tEducation: High School Degree or equivalent required \\r\\n\\tExperience: \\r\\n\\t\\r\\n\\t\\tLending and account opening experience required\\r\\n\\t\\tSales/relationship building experience required\\r\\n\\t\\tCash handling experience preferred\\r\\n\\t\\tAt least one year of customer service experience preferred\\r\\n\\t\\r\\n\\t\\r\\n\\tNotary Public\\r\\n\\tDemonstrate and support credit union values and service standards\\r\\n\\tAttend and engage in community events on behalf of the credit union\\r\\n\\tMaintain confidentiality, control risk, and manage operations in accordance with company policies, procedures, and regulatory requirements \\r\\n\\tDemonstrate a high level of personal integrity and ethics\\r\\n\\tReport for work on time and maintain a schedule of regular attendance \\r\\n\\tSome travel may be required \\r\\n\\tProficient with varying levels of technology\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nOur Team Member Value Proposition:\\r\\n\\r\\nIn exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:\\r\\n\\r\\n\\r\\n\\tCompetitive Pay\\r\\n\\tMedical, Dental, Vision, and Life Insurance \\r\\n\\t20 days/year of Paid Time Off &ndash; Plus 10 Paid Holidays!\\r\\n\\t401(k) Match\\r\\n\\tIncentive Program\\r\\n\\tTuition Assistance and Student Loan Repayment\\r\\n\\tCommuter Benefits\\r\\n\\tPaid Time Off to Volunteer in the Community\\r\\n\\tProduct discounts\\r\\n\\tEngaging Work Environment\\r\\n\\tRewards and Recognition Programs\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nFull Salary Range:\\r\\n\\r\\n$23.99-$39.98\\r\\n\\r\\n*While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. &nbsp;This approach gives room to grow within the role as your career progresses with us!&quot;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nGet wise to what&rsquo;s possible with a career at Gesa. Join us!\\r\\n\\r\\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or [email protected] to request an accommodation.\\r\\n\\r\\nGesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.\\r\\n\\r\\nSelected candidate(s) must be able to pass a pre-employment credit/background check.\\r\\n\\r\\nGesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.\\r\\n\\r\\nEqual Employment Opportunity (gesa.com)\\r\\n\",\"experienceRequirements\":\"What You Will Need:\\r\\n\\r\\n\\r\\n\\tEducation: High School Degree or equivalent required \\r\\n\\tExperience: \\r\\n\\t\\r\\n\\t\\tLending and account opening experience required\\r\\n\\t\\tSales/relationship building experience required\\r\\n\\t\\tCash handling experience preferred\\r\\n\\t\\tAt least one year of customer service experience preferred\\r\\n\\t\\r\\n\\t\\r\\n\\tNotary Public\\r\\n\\tDemonstrate and support credit union values and service standards\\r\\n\\tAttend and engage in community events on behalf of the credit union\\r\\n\\tMaintain confidentiality, control risk, and manage operations in accordance with company policies, procedures, and regulatory requirements \\r\\n\\tDemonstrate a high level of personal integrity and ethics\\r\\n\\tReport for work on time and maintain a schedule of regular attendance \\r\\n\\tSome travel may be required \\r\\n\\tProficient with varying levels of technology\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nOur Team Member Value Proposition:\\r\\n\\r\\nIn exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:\\r\\n\\r\\n\\r\\n\\tCompetitive Pay\\r\\n\\tMedical, Dental, Vision, and Life Insurance \\r\\n\\t20 days/year of Paid Time Off &ndash; Plus 10 Paid Holidays!\\r\\n\\t401(k) Match\\r\\n\\tIncentive Program\\r\\n\\tTuition Assistance and Student Loan Repayment\\r\\n\\tCommuter Benefits\\r\\n\\tPaid Time Off to Volunteer in the Community\\r\\n\\tProduct discounts\\r\\n\\tEngaging Work Environment\\r\\n\\tRewards and Recognition Programs\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nFull Salary Range:\\r\\n\\r\\n$23.99-$39.98\\r\\n\\r\\n*While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. &nbsp;This approach gives room to grow within the role as your career progresses with us!&quot;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nGet wise to what&rsquo;s possible with a career at Gesa. Join us!\\r\\n\\r\\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or [email protected] to request an accommodation.\\r\\n\\r\\nGesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.\\r\\n\\r\\nSelected candidate(s) must be able to pass a pre-employment credit/background check.\\r\\n\\r\\nGesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.\\r\\n\\r\\nEqual Employment Opportunity (gesa.com)\\r\\n\",\"industry\":\"Retail Banking\",\"validThrough\":\"-0001-11-30\",\"educationRequirements\":\"High School\"}",
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    "qualifications": "<h1><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong><span style=\"color:#2f5496\">What You Will Need:</span></strong></span></span></h1>\r\n\r\n<ol>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Education:</strong> High School Degree or equivalent required </span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Experience:</strong> </span></span>\r\n\t<ul>\r\n\t\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Lending and account opening experience required</span></span></li>\r\n\t\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Sales/relationship building experience required</span></span></li>\r\n\t\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Cash handling experience preferred</span></span></li>\r\n\t\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">At least one year of customer service experience preferred</span></span></li>\r\n\t</ul>\r\n\t</li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Notary Public</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Demonstrate and support credit union values and service standards</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Attend and engage in community events on behalf of the credit union</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Maintain confidentiality, control risk, and manage operations in accordance with company policies, procedures, and regulatory requirements </span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Demonstrate a high level of personal integrity and ethics</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Report for work on time and maintain a schedule of regular attendance </span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Some travel may be required </span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Proficient with varying levels of technology</span></span></li>\r\n</ol>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h1><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong><span style=\"color:#2f5496\">Our Team Member Value Proposition:</span></strong></span></span></h1>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Competitive Pay</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Medical, Dental, Vision, and Life Insurance </span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">20 days/year of Paid Time Off &ndash; Plus 10 Paid Holidays!</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">401(k) Match</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Incentive Program</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Tuition Assistance and Student Loan Repayment</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Commuter Benefits</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Paid Time Off to Volunteer in the Community</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Product discounts</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Engaging Work Environment</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Rewards and Recognition Programs</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px\">&nbsp;</p>\r\n\r\n<h1><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong><span style=\"color:#2f5496\">Full Salary Range:</span></strong></span></span></h1>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">$23.99-$39.98</span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><em>*While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. &nbsp;This approach gives room to grow within the role as your career progresses with us!&quot;</em></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Get wise to what&rsquo;s possible with a career at Gesa. Join us!</span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or [email protected] to request an accommodation.</span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.</span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Selected candidate(s) must be able to pass a pre-employment credit/background check.</span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.</span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><a href=\"https://www.gesa.com/docs/resource---EEOC-policy.pdf\" target=\"_blank\">Equal Employment Opportunity (gesa.com)</a></span></span></p>\r\n",
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