IOCC Duty Manager

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    "id": "215",
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      "city": "Senningerberg",
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    "jobOpeningName": "IOCC Duty Manager",
    "departmentLabel": "IOCC",
    "employmentStatusLabel": "Full-Time"
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      "state": null,
      "postalCode": "1110",
      "addressCountry": "Luxembourg"
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    "datePosted": "2026-04-08",
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    "description": "<p><span style=\"color: rgb(72, 65, 63); font-weight: bold\">About the role</span></p>\n<p>We are seeking a Duty Manager who will play a central decision-making and coordination role, ensuring the smooth operation of all flights through the Dispatching, Customer Service, Crew Scheduling, and Maintenance Operations Control departments. You will ensure the fluidity and efficiency of all flights. You will facilitate the coordination of all operations between teams, guaranteeing clear communication and consistency across functions. With excellent interpersonal skills, you will lead and support the teams in achieving a common goal. You will be responsible to senior management for the smooth daily operation of the airline, 24/7.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">About us </span></p>\n<p><span>Jetfly is a leading European private aviation company headquartered in Luxembourg. We operate a fleet of 72 aircraft, including PC-12, PC-24, Cirrus SF50 and Falcon 7X. With over 25 years of experience and more than 540 passionate professionals, we bring together specialized business units offering a complete aviation ecosystem, including fractional ownership, charter services, aircraft management, trading, maintenance, and training. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(72, 65, 63); font-weight: bold\">Job description</span></p>\n<ul>\n<li><span style=\"color: rgb(72, 65, 63)\">Single point of contact for all operational aspects, 24/7.</span></li>\n<li><span style=\"color: rgb(72, 65, 63)\">Proactively identifies, coordinates, and manages any flight disruptions.</span></li>\n<li><span style=\"color: rgb(72, 65, 63)\">Anticipates daily operational threats and issues, as well as any potential irregularities: weather conditions, strikes, special events.</span></li>\n<li><span style=\"color: rgb(72, 65, 63)\">Ensures absolute priority for customers, while taking operational constraints into account.</span></li>\n<li><span style=\"color: rgb(72, 65, 63)\">Coordinates, leads, and facilitates regular operational meetings with all relevant teams.</span></li>\n<li><span style=\"color: rgb(72, 65, 63)\">Provides strong leadership and works closely with all operational teams to ensure maximum fleet optimization and efficiency.</span></li>\n<li><span style=\"color: rgb(72, 65, 63)\">Informs all managers of any issues arising during their shifts.</span></li>\n<li><span style=\"color: rgb(72, 65, 63)\">Participates in cross-functional projects involving all departments.</span></li>\n<li><span style=\"color: rgb(72, 65, 63)\">Implements a daily reporting and flight briefing system involving all teams.</span></li>\n<li><span style=\"color: rgb(72, 65, 63)\">Contributes to operational meetings and provides feedback and corrective action plans following disruptions.</span></li>\n<li><span style=\"color: rgb(72, 65, 63)\">Serves as the primary point of contact for pilots in the event of an operational disruption involving various teams within the Integrated Operations Control Center (IOCC).<br></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(72, 65, 63); font-weight: bold\">Profile</span></p>\n<ul>\n<li>5 years of experience in an operational environment.</li>\n<li>Dynamic, motivated, and possesses excellent interpersonal and communication skills.</li>\n<li>Ability to confidently solve problems and find solutions.</li>\n<li>Fluency in English and French.</li>\n<li>Availability to work shifts and weekends.</li>\n<li>Strong leadership and organizational skills, versatility, and the ability to manage conflicts.<br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Jetfly's offer:</span></p>\n<ul>\n<li>This position will allow you to develop your skills and see the direct impact of your work on the company's success.</li>\n<li>You will work in a dynamic environment.</li>\n<li>The company's location is easily accessible by public transport or car (Luxembourg Airport).</li>\n<li>Attractive compensation including meal vouchers, private health insurance, and a parking space.</li>\n<li>A permanent, full-time position with an initial schedule of 4 days on, 2 days off. This schedule may change depending on the department's needs.</li>\n<li>Finally, and most importantly, we offer a friendly, multicultural, professional, and collaborative work environment where boredom is simply not an option.</li>\n</ul>",
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    "jobOpeningName": "IOCC Duty Manager",
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    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://jetfly.bamboohr.com/careers/215",
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