DCM Resource Coordinator -Kerrville

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    "raw": "Kerrville , TX 78028; 1401 Sidney Baker St, Kerrville, TX, 78028, USA",
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    "city": "Kerrville ",
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    "jobTitle": "DCM Resource Coordinator -Kerrville",
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    "description": "<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>JOB PURPOSE</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">The Resource Coordinator provides critical support to the Disaster Case Management (DCM) program by identifying, maintaining, and expanding community resources to assist disaster survivors. The role includes conducting outreach, serving as a liaison between Family Endeavors and community partners, and ensuring Case Managers have up-to-date resources to resolve clients&rsquo; unmet needs. This position plays a leadership role in professional representation, building trust with partners, and ensuring alignment with FEMA, state, and organizational standards.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">Due to the nature of the job and the confidentiality of client information, work-from-home options will not be available for this position.</span></span></p>\r\n",
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    "salaryRange": "$20.00 - $25.00 Hourly",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"DCM Resource Coordinator -Kerrville\",\"identifier\":\"J0SC82496070\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/90F90AEFDB1CFD98A9A35CF5A911EBEA/jobs/496070\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=90F90AEFDB1CFD98A9A35CF5A911EBEA\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":20,\"maxValue\":25,\"unitText\":\"\"}},\"datePosted\":\"2026-05-26\",\"description\":\"Job DetailsJob Location: Kerrville , TX 78028Position Type: Full-TimeEducation Level: High School Diploma/GEDSalary Range: $20.00 - $25.00 HourlyJob Shift: DaysJOB PURPOSE\\r\\n\\r\\nThe Resource Coordinator provides critical support to the Disaster Case Management (DCM) program by identifying, maintaining, and expanding community resources to assist disaster survivors. The role includes conducting outreach, serving as a liaison between Family Endeavors and community partners, and ensuring Case Managers have up-to-date resources to resolve clients&rsquo; unmet needs. This position plays a leadership role in professional representation, building trust with partners, and ensuring alignment with FEMA, state, and organizational standards.\\r\\n\\r\\nDue to the nature of the job and the confidentiality of client information, work-from-home options will not be available for this position.\\r\\nQualificationsESSENTIAL JOB RESPONSIBILITIES\\r\\n\\r\\nOutreach &amp; Community Engagement\\r\\n\\r\\n&middot; Conduct proactive outreach to identify local resources, agencies, and service providers that can assist disaster survivors.\\r\\n\\r\\n&middot; Build and maintain strong relationships with community partners, local officials, VOAD/COAD members, and faith-based organizations.\\r\\n\\r\\n&middot; Participate in community meetings, events, and coalitions to represent the DCM program. KPI: Attend 100% of assigned VOAD/COAD and community meetings; add minimum 10 new resources monthly to the program database.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nResource Development &amp; Database Management\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&middot; Maintain and update a comprehensive, accurate database of community resources.\\r\\n\\r\\n&middot; Communicate daily with supervisor and Data Entry Specialist to ensure resource database integrity.\\r\\n\\r\\n&middot; Track service gaps and identify potential new partnerships to address unmet needs. KPI: Achieve 100% accuracy in the resource database; resolve 90% of Case Manager resource requests within 5 business days.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nClient &amp; Case Manager Support\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&middot; Provide Case Managers with current resource information to support client IRPs (Individualized Recovery Plans).\\r\\n\\r\\n&middot; Facilitate warm hand-offs between clients and resource providers to ensure service connection.\\r\\n\\r\\n&middot; Educate clients, when appropriate, about available resources and the disaster recovery process. KPI: Document 95% of referrals with successful warm hand-offs; achieve 85%+ client satisfaction on follow-up surveys regarding referrals.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nProfessionalism &amp; Standards of Conduct\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&middot; Uphold DCM standards of professionalism in all interactions, ensuring cultural sensitivity, respect, and integrity.\\r\\n\\r\\n&middot; Strictly adhere to FEMA and organizational guidelines by not promising services or resources outside the program&rsquo;s scope or availability.\\r\\n\\r\\n&middot; Ensure all activities align with ethical codes and confidentiality requirements. KPI: Maintain zero compliance violations related to misrepresentation of services; demonstrate 100% adherence to FEMA confidentiality standards.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nReporting &amp; Accountability\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&middot; Submit timely reports on outreach activities, new resource development, and gaps identified.\\r\\n\\r\\n&middot; Provide updates to supervisors and Case Management leadership to support program evaluation. KPI: Submit 100% of reports on time; maintain 98% accuracy rate on all submitted documentation.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nOther Duties\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&middot; Perform other duties as assigned to support the success of the Disaster Case Management program. KPI: Complete 100% of additional assignments by established deadlines.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nESSENTIAL QUALIFICATIONS\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEDUCATION:\\r\\n\\r\\n&middot; Bachelor&rsquo;s degree in behavioral sciences, human services, or social services fields preferred.\\r\\n\\r\\n&middot; High School Diploma or GED with 4+ years of related experience may be substituted.\\r\\n\\r\\nEXPERIENCE:\\r\\n\\r\\n&middot; Experience in outreach, community engagement, or disaster response preferred.\\r\\n\\r\\n&middot; Knowledge of community resources, FEMA/state disaster programs, and multi-disciplinary service coordination strongly preferred.\\r\\n\\r\\n&middot; Bilingual (English/Spanish) preferred.\\r\\n\\r\\nATTENDANCE: Must maintain regular and acceptable attendance as determined by the employer.\\r\\n\\r\\nLICENSES: Valid Driver&rsquo;s License with clear record.\\r\\n\\r\\nVEHICLE: Must have daily use of a vehicle without prior notice.\\r\\n\\r\\nOTHER: Must pass criminal background checks; must be available for travel, nights, weekends, and holidays as required.\\r\\n\\r\\nEndeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.&nbsp;\\r\\n\\r\\n&nbsp;&nbsp;\\r\\n\\r\\nEndeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email&nbsp; [email protected] or speak with your recruiter.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEndeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at [email protected]. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\",\"responsibilities\":\"JOB PURPOSE\\r\\n\\r\\nThe Resource Coordinator provides critical support to the Disaster Case Management (DCM) program by identifying, maintaining, and expanding community resources to assist disaster survivors. The role includes conducting outreach, serving as a liaison between Family Endeavors and community partners, and ensuring Case Managers have up-to-date resources to resolve clients&rsquo; unmet needs. This position plays a leadership role in professional representation, building trust with partners, and ensuring alignment with FEMA, state, and organizational standards.\\r\\n\\r\\nDue to the nature of the job and the confidentiality of client information, work-from-home options will not be available for this position.\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ENDEAVORS\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=90F90AEFDB1CFD98A9A35CF5A911EBEA\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1401 Sidney Baker St\",\"addressLocality\":\"Kerrville \",\"addressRegion\":\"TX\",\"postalCode\":78028,\"addressCountry\":\"USA\"}},\"qualifications\":\"ESSENTIAL JOB RESPONSIBILITIES\\r\\n\\r\\nOutreach &amp; Community Engagement\\r\\n\\r\\n&middot; Conduct proactive outreach to identify local resources, agencies, and service providers that can assist disaster survivors.\\r\\n\\r\\n&middot; Build and maintain strong relationships with community partners, local officials, VOAD/COAD members, and faith-based organizations.\\r\\n\\r\\n&middot; Participate in community meetings, events, and coalitions to represent the DCM program. KPI: Attend 100% of assigned VOAD/COAD and community meetings; add minimum 10 new resources monthly to the program database.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nResource Development &amp; Database Management\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&middot; Maintain and update a comprehensive, accurate database of community resources.\\r\\n\\r\\n&middot; Communicate daily with supervisor and Data Entry Specialist to ensure resource database integrity.\\r\\n\\r\\n&middot; Track service gaps and identify potential new partnerships to address unmet needs. KPI: Achieve 100% accuracy in the resource database; resolve 90% of Case Manager resource requests within 5 business days.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nClient &amp; Case Manager Support\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&middot; Provide Case Managers with current resource information to support client IRPs (Individualized Recovery Plans).\\r\\n\\r\\n&middot; Facilitate warm hand-offs between clients and resource providers to ensure service connection.\\r\\n\\r\\n&middot; Educate clients, when appropriate, about available resources and the disaster recovery process. KPI: Document 95% of referrals with successful warm hand-offs; achieve 85%+ client satisfaction on follow-up surveys regarding referrals.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nProfessionalism &amp; Standards of Conduct\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&middot; Uphold DCM standards of professionalism in all interactions, ensuring cultural sensitivity, respect, and integrity.\\r\\n\\r\\n&middot; Strictly adhere to FEMA and organizational guidelines by not promising services or resources outside the program&rsquo;s scope or availability.\\r\\n\\r\\n&middot; Ensure all activities align with ethical codes and confidentiality requirements. KPI: Maintain zero compliance violations related to misrepresentation of services; demonstrate 100% adherence to FEMA confidentiality standards.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nReporting &amp; Accountability\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&middot; Submit timely reports on outreach activities, new resource development, and gaps identified.\\r\\n\\r\\n&middot; Provide updates to supervisors and Case Management leadership to support program evaluation. KPI: Submit 100% of reports on time; maintain 98% accuracy rate on all submitted documentation.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nOther Duties\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&middot; Perform other duties as assigned to support the success of the Disaster Case Management program. KPI: Complete 100% of additional assignments by established deadlines.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nESSENTIAL QUALIFICATIONS\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEDUCATION:\\r\\n\\r\\n&middot; Bachelor&rsquo;s degree in behavioral sciences, human services, or social services fields preferred.\\r\\n\\r\\n&middot; High School Diploma or GED with 4+ years of related experience may be substituted.\\r\\n\\r\\nEXPERIENCE:\\r\\n\\r\\n&middot; Experience in outreach, community engagement, or disaster response preferred.\\r\\n\\r\\n&middot; Knowledge of community resources, FEMA/state disaster programs, and multi-disciplinary service coordination strongly preferred.\\r\\n\\r\\n&middot; Bilingual (English/Spanish) preferred.\\r\\n\\r\\nATTENDANCE: Must maintain regular and acceptable attendance as determined by the employer.\\r\\n\\r\\nLICENSES: Valid Driver&rsquo;s License with clear record.\\r\\n\\r\\nVEHICLE: Must have daily use of a vehicle without prior notice.\\r\\n\\r\\nOTHER: Must pass criminal background checks; must be available for travel, nights, weekends, and holidays as required.\\r\\n\\r\\nEndeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.&nbsp;\\r\\n\\r\\n&nbsp;&nbsp;\\r\\n\\r\\nEndeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email&nbsp; [email protected] or speak with your recruiter.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEndeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at [email protected]. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\",\"experienceRequirements\":\"ESSENTIAL JOB RESPONSIBILITIES\\r\\n\\r\\nOutreach &amp; Community Engagement\\r\\n\\r\\n&middot; Conduct proactive outreach to identify local resources, agencies, and service providers that can assist disaster survivors.\\r\\n\\r\\n&middot; Build and maintain strong relationships with community partners, local officials, VOAD/COAD members, and faith-based organizations.\\r\\n\\r\\n&middot; Participate in community meetings, events, and coalitions to represent the DCM program. KPI: Attend 100% of assigned VOAD/COAD and community meetings; add minimum 10 new resources monthly to the program database.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nResource Development &amp; Database Management\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&middot; Maintain and update a comprehensive, accurate database of community resources.\\r\\n\\r\\n&middot; Communicate daily with supervisor and Data Entry Specialist to ensure resource database integrity.\\r\\n\\r\\n&middot; Track service gaps and identify potential new partnerships to address unmet needs. KPI: Achieve 100% accuracy in the resource database; resolve 90% of Case Manager resource requests within 5 business days.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nClient &amp; Case Manager Support\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&middot; Provide Case Managers with current resource information to support client IRPs (Individualized Recovery Plans).\\r\\n\\r\\n&middot; Facilitate warm hand-offs between clients and resource providers to ensure service connection.\\r\\n\\r\\n&middot; Educate clients, when appropriate, about available resources and the disaster recovery process. KPI: Document 95% of referrals with successful warm hand-offs; achieve 85%+ client satisfaction on follow-up surveys regarding referrals.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nProfessionalism &amp; Standards of Conduct\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&middot; Uphold DCM standards of professionalism in all interactions, ensuring cultural sensitivity, respect, and integrity.\\r\\n\\r\\n&middot; Strictly adhere to FEMA and organizational guidelines by not promising services or resources outside the program&rsquo;s scope or availability.\\r\\n\\r\\n&middot; Ensure all activities align with ethical codes and confidentiality requirements. KPI: Maintain zero compliance violations related to misrepresentation of services; demonstrate 100% adherence to FEMA confidentiality standards.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nReporting &amp; Accountability\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&middot; Submit timely reports on outreach activities, new resource development, and gaps identified.\\r\\n\\r\\n&middot; Provide updates to supervisors and Case Management leadership to support program evaluation. KPI: Submit 100% of reports on time; maintain 98% accuracy rate on all submitted documentation.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nOther Duties\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&middot; Perform other duties as assigned to support the success of the Disaster Case Management program. KPI: Complete 100% of additional assignments by established deadlines.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nESSENTIAL QUALIFICATIONS\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEDUCATION:\\r\\n\\r\\n&middot; Bachelor&rsquo;s degree in behavioral sciences, human services, or social services fields preferred.\\r\\n\\r\\n&middot; High School Diploma or GED with 4+ years of related experience may be substituted.\\r\\n\\r\\nEXPERIENCE:\\r\\n\\r\\n&middot; Experience in outreach, community engagement, or disaster response preferred.\\r\\n\\r\\n&middot; Knowledge of community resources, FEMA/state disaster programs, and multi-disciplinary service coordination strongly preferred.\\r\\n\\r\\n&middot; Bilingual (English/Spanish) preferred.\\r\\n\\r\\nATTENDANCE: Must maintain regular and acceptable attendance as determined by the employer.\\r\\n\\r\\nLICENSES: Valid Driver&rsquo;s License with clear record.\\r\\n\\r\\nVEHICLE: Must have daily use of a vehicle without prior notice.\\r\\n\\r\\nOTHER: Must pass criminal background checks; must be available for travel, nights, weekends, and holidays as required.\\r\\n\\r\\nEndeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.&nbsp;\\r\\n\\r\\n&nbsp;&nbsp;\\r\\n\\r\\nEndeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email&nbsp; [email protected] or speak with your recruiter.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEndeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at [email protected]. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Days\",\"educationRequirements\":\"High School Diploma/GED\"}",
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    "qualifications": "<p><span style=\"display:block; font-size:14px\"><strong><span style=\"font-family:Verdana,Geneva,sans-serif\">ESSENTIAL JOB RESPONSIBILITIES</span></strong></span></p>\r\n\r\n<p><strong><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">Outreach &amp; Community Engagement</span></span></strong></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&middot; Conduct proactive outreach to identify local resources, agencies, and service providers that can assist disaster survivors.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&middot; Build and maintain strong relationships with community partners, local officials, VOAD/COAD members, and faith-based organizations.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&middot; Participate in community meetings, events, and coalitions to represent the DCM program. KPI: Attend 100% of assigned VOAD/COAD and community meetings; add minimum 10 new resources monthly to the program database.</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Resource Development &amp; Database Management</strong></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&middot; Maintain and update a comprehensive, accurate database of community resources.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&middot; Communicate daily with supervisor and Data Entry Specialist to ensure resource database integrity.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&middot; Track service gaps and identify potential new partnerships to address unmet needs. KPI: Achieve 100% accuracy in the resource database; resolve 90% of Case Manager resource requests within 5 business days.</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Client &amp; Case Manager Support</strong></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&middot; Provide Case Managers with current resource information to support client IRPs (Individualized Recovery Plans).</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&middot; Facilitate warm hand-offs between clients and resource providers to ensure service connection.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&middot; Educate clients, when appropriate, about available resources and the disaster recovery process. KPI: Document 95% of referrals with successful warm hand-offs; achieve 85%+ client satisfaction on follow-up surveys regarding referrals.</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Professionalism &amp; Standards of Conduct</strong></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&middot; Uphold DCM standards of professionalism in all interactions, ensuring cultural sensitivity, respect, and integrity.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&middot; Strictly adhere to FEMA and organizational guidelines by not promising services or resources outside the program&rsquo;s scope or availability.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&middot; Ensure all activities align with ethical codes and confidentiality requirements. KPI: Maintain zero compliance violations related to misrepresentation of services; demonstrate 100% adherence to FEMA confidentiality standards.</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Reporting &amp; Accountability</strong></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&middot; Submit timely reports on outreach activities, new resource development, and gaps identified.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&middot; Provide updates to supervisors and Case Management leadership to support program evaluation. KPI: Submit 100% of reports on time; maintain 98% accuracy rate on all submitted documentation.</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Other Duties</strong></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&middot; Perform other duties as assigned to support the success of the Disaster Case Management program. KPI: Complete 100% of additional assignments by established deadlines.</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>ESSENTIAL QUALIFICATIONS</strong></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><strong><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">EDUCATION:</span></span></strong></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&middot; Bachelor&rsquo;s degree in behavioral sciences, human services, or social services fields preferred.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&middot; High School Diploma or GED with 4+ years of related experience may be substituted.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>EXPERIENCE:</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&middot; Experience in outreach, community engagement, or disaster response preferred.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&middot; Knowledge of community resources, FEMA/state disaster programs, and multi-disciplinary service coordination strongly preferred.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&middot; Bilingual (English/Spanish) preferred.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>ATTENDANCE:</strong> Must maintain regular and acceptable attendance as determined by the employer.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>LICENSES:</strong> Valid Driver&rsquo;s License with clear record.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>VEHICLE:</strong> Must have daily use of a vehicle without prior notice.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>OTHER:</strong> Must pass criminal background checks; must be available for travel, nights, weekends, and holidays as required.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.&nbsp;</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">&nbsp;&nbsp;</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email&nbsp; <a href=\"mailto:[email protected]\" target=\"_blank\">[email protected]</a> or speak with your recruiter.&nbsp;</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at <a href=\"mailto:[email protected]\" target=\"_blank\">[email protected]</a>. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.&nbsp;</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n",
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