Hard Rock Hotel - Reservations Team

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  "last_changed_at": "2026-05-30T05:48:25.027Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "St Julians, MT, STJ1023, Malta",
    "city": "St Julians",
    "region": "MT",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": null,
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  "inferred_at": "2026-06-06T10:08:32.948Z",
  "launch_scope": {
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    "included": true,
    "location": {
      "raw": "St Julians, MT, STJ1023, Malta",
      "city": "St Julians",
      "region": "MT",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
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    "countries": [
      "United States"
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{
  "list_job": {
    "id": "1189",
    "isRemote": null,
    "location": {
      "city": "St Julians",
      "state": "MT"
    },
    "atsLocation": {
      "city": null,
      "state": null,
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    },
    "departmentId": "18831",
    "locationType": "0",
    "jobOpeningName": "Hard Rock Hotel - Reservations Team",
    "departmentLabel": "Sales",
    "employmentStatusLabel": "FT"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "St Julians",
      "state": "MT",
      "postalCode": "STJ1023",
      "addressCountry": "Malta"
    },
    "datePosted": "2026-01-28",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p>At <span style=\"font-weight: bold\">Hard Rock Hotel Malta</span>, every great guest experience starts with a great first connection. Our Reservations Team plays a key role in shaping each guest’s journey, delivering accurate information, confident service, and a seamless booking experience that reflects the energy and service standards of the Hard Rock brand.</p>\n<p><br></p>\n<p>We are currently recruiting <span style=\"font-weight: bold\">Reservations Team Members</span> to support daily reservations operations and guest communications.</p>\n<p><br></p>\n<p>This vacancy includes opportunities for the following reservations roles:</p>\n<ul>\n<li>PBX Operator</li>\n<li>Reservations Agent</li>\n<li>Global Customer Service (GCS) Coordinator</li>\n<li>Reservation Supervisor</li>\n</ul>\n<p><br></p>\n<p>Role allocation will be based on <span style=\"font-weight: bold\">qualifications, experience, and operational requirements</span>.<br><br></p>\n<p><span style=\"font-weight: bold\">What we’re looking for:</span></p>\n<ul>\n<li>Previous experience in reservations, customer service, call centre, or hospitality environments (preferred)</li>\n<li>Strong communication skills with a confident and professional telephone manner</li>\n<li>Excellent attention to detail and accuracy when handling bookings and guest information</li>\n<li>A guest-focused, professional approach to service</li>\n<li>Ability to work with reservations systems and standard office software</li>\n<li>Flexibility to work shifts, including weekends and public holidays<br><br></li>\n</ul>\n<p><span style=\"font-weight: bold\">What you can expect:</span></p>\n<ul>\n<li>A competitive salary package</li>\n<li>Brand-led training aligned with Hard Rock service standards</li>\n<li>A fast-paced, supportive, and collaborative team environment</li>\n<li>Career development opportunities within an internationally recognised brand</li>\n<li>Team member benefits across Hard Rock, db Group, and partner brands</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">How to apply:</span></p>\n<p>Click the “Apply for this Job” button and submit your CV.</p>\n<p>Applications will be reviewed and matched to the most suitable Reservations role.</p>",
    "compensation": null,
    "departmentId": "18831",
    "locationType": "0",
    "seekPromoted": false,
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    "jobOpeningName": "Hard Rock Hotel - Reservations Team",
    "departmentLabel": "Sales",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://dbgroup.bamboohr.com/careers/1189",
    "employmentStatusLabel": "FT"
  }
}