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Mobile Device Administrator I

Fd0b11f1 419b 47c1 B1c8 8fa989415cd2 19000101 000001 · Fort Wayne, IN, US, Fort Wayne, IN · Active · $22–$24 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyFd0b11f1 419b 47c1 B1c8 8fa989415cd2 19000101 000001
TitleMobile Device Administrator I
Normalized title-
Department / team-
LocationFort Wayne, IN, United States
Work model-
Employment type-
Salary$22–$24 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-04 / 2026-06-06
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

CompanyFd0b11f1 419b 47c1 B1c8 8fa989415cd2 19000101 000001
Source0bf19433-9a5d-44d6-bea7-c8d80b6453eb
ATS providerADP Workforce Now Recruiting

Description

Benefits U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law. Summary of Position: The Mobile Device Administrator I will maintain intermediate knowledge of mobile device technologies in use and acts as an escalation point for support and implementation teams. This position is responsible for updating existing mobile device policies and creating new policies to meet the organization’s mobility strategy. Areas of responsibility include updating existing policies, documenting and maintaining repeatable and reusable standard operating procedures and practices, and deploying software updates. Also, supporting pre-sales Architects as needed to onboard customer technologies. Essential Functions: Review and update existing mobile device management policies Coordinates plans and executes activities related to platform maintenance, disaster recovery, and software release management Performs capacity and stability monitoring Assists with application health and server metrics collection and reporting Work with customers to help them integrate Mobile Device Management (MDM) platforms into their existing environment Operate, maintain, and provide consultation for a wide variety of IOS, Android and other mobile devices Help in establishing operational processes for delivering world-class MDM support Operate, maintain, and provide customer support and consultation for a wide variety of MDM related issues Maintain design, representation of the logical layout of services, representation of network communication Services, and Service Communications Information documentation for an MDM solution Follow and continually improve processes for the deployment, configuration, automating, and management of mobile computers, printers, ERP clients, and related technology. Assisting in customer deployments Analyze and develop innovative resolutions for complex problems involving availability and/or performance at the system level Understanding mobile technology and alignment with customer requirements which includes Mobility, Cellular carriers, Wi-Fi infrastructure, environmental, store access/updating, and Enterprise Directory integration Coordinate the implementation of solutions and issue resolutions between SEM and Config Teams Support escalations from Service Desk queues Create and implement Configuration change requests and associated documentation Competencies: Ensures Accountability Tech Savvy Communicates Effectively Values Differences Customer Focus Resourcefulness Drives Results Plans and Prioritizes Decision Quality Self-Development Work Environment: This position is based in a professional office setting and regularly utilizes workplace technology, including computers, smartphones, multifunction printers, cloud-based filing systems, and collaboration tools. Physical Demands : This role requires physical capabilities that support the successful execution of key responsibilities. The employee regularly engages in verbal and written communication with colleagues and clients to address project-related inquiries and must be able to convey accurate information clearly and efficiently. The position involves remaining seated at a workstation for approximately 75% of the time, with occasional movement throughout the office to access equipment, supplies, and shared resources. Daily tasks include consistent use of computers and standard office technology such as keyboards, printers, and multifunction devices. The role also involves transporting equipment boxes weighing up to 25 pounds within the building and to other offsite locations as needed for project support. Required Education and Experience: Bachelor’s Degree preferred 1-3 years of experience in Mobile Technology Qualifications: Bachelor’s degree preferred or equivalent in Computer Science, Information Technology or related field or 2-4 years of experience in Mobile Technology Basic knowledge on Mobile hardware platforms (and mobile printers) such as Zebra, Motorola, Honeywell, Intermec, Samsung, and Apple Basic knowledge and experience with two or more MDM platforms (SOTI MobiControl / Intune / BES / AirWatch / MobileIron / Good for Enterprise / XenMobile, etc.) Knowledge and experience with Active Directory and Windows OS (2012 / 2016) Knowledge and experience with the latest versions and all aspects of the operating system, settings, and configurations on Apple iOS phones, tablets, and Apple Configurator Knowledge and experience with the latest versions and all aspects of the operating system, settings, and configurations on Android phones and tablets Prior knowledge in Android Knox and Android Enterprise Must show a progressive advancement in responsibility including deep troubleshooting technical skills Team Player with proven leadership, communication, organizational, and strong interpersonal skills Must be able to work in a team environment with a "can do" attitude capable of overcoming difficult challenges Experience working in a team-oriented, collaborative environment and with teams spread across multiple locations across multiple time zones Self-motivated, with keen attention to detail and excellent judgment skills Must have excellent writing and communication skills, strong communicator with the ability to maintain open communication with internal employees, contractors, managers, 3rd parties, and customers to translate complicated concepts to non-technical audiences as needed Strong interest in data collection technologies including enterprise mobile computers; advanced data capture devices such as laser, 2D, and RFID scanners and readers; WLAN products; specialty printers for barcode labeling and personal identification; real-time positioning systems; and all related software solutions AAP/EEO Stateme nt: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Full job record

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Org IDb4a0f777-7b02-4cdb-8968-7a65018cdbcf
Source ID0bf19433-9a5d-44d6-bea7-c8d80b6453eb
Board ID0bf19433-9a5d-44d6-bea7-c8d80b6453eb
Provideradp_workforcenow
Provider Job Key633562
TitleMobile Device Administrator I
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Statusactive
Activeyes
Location TextFort Wayne, IN, US, Fort Wayne, IN
Department—
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Employment Type—
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CountryUnited States
RegionIN
CityFort Wayne
Salary Raw22 To 24 (USD) Hourly
Salary Min22
Salary Max24
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=fd0b11f1-419b-47c1-b1c8-8fa989415cd2&ccId=19000101_000001&lang=en_US&type=JS&jobId=633562&jwId=9205204268862_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=fd0b11f1-419b-47c1-b1c8-8fa989415cd2&ccId=19000101_000001&lang=en_US&type=JS&jobId=633562&jwId=9205204268862_1
First Seen At2026-06-06 12:53:36Z
Last Seen At2026-06-06 12:53:36Z
Last Checked At2026-06-06 12:53:36Z
Last Changed At2026-06-06 12:53:36Z
Inactive At—
Source Posted At2026-06-04 19:14:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><p id=\"isPasted\"><strong><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Benefits&nbsp;</span></strong></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\">U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. &nbsp;Additional paid sick leave is also provided if required by state or local law. &nbsp;</span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>&nbsp;Summary of Position:&nbsp;</strong></span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\">The Mobile Device Administrator I will maintain intermediate knowledge of mobile device technologies in use and acts as an escalation point for support and implementation teams. This position is responsible for updating existing mobile device policies and creating new policies to meet the organization&rsquo;s mobility strategy. Areas of responsibility include updating existing policies, documenting and maintaining repeatable and reusable standard operating procedures and practices, and deploying software updates. Also, supporting pre-sales Architects as needed to onboard customer technologies.&nbsp;</span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>Essential Functions:&nbsp;</strong></span></p><ul><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Review and update existing mobile device management policies&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Coordinates plans and executes activities related to platform maintenance, disaster recovery, and software release management&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Performs capacity and stability monitoring &nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Assists with application health and server metrics collection and reporting&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Work with customers to help them integrate Mobile Device Management (MDM) platforms into their existing environment &nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Operate, maintain, and provide consultation for a wide variety of IOS, Android and other mobile devices&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Help in establishing operational processes for delivering world-class MDM support&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Operate, maintain, and provide customer support and consultation for a wide variety of MDM related issues&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Maintain design, representation of the logical layout of services, representation of network communication Services, and Service Communications Information documentation for an MDM solution&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Follow and continually improve processes for the deployment, configuration, automating, and management of mobile computers, printers, ERP clients, and related technology. Assisting in customer deployments&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Analyze and develop innovative resolutions for complex problems involving availability and/or performance at the system level&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Understanding mobile technology and alignment with customer requirements which includes Mobility, Cellular carriers, Wi-Fi infrastructure, environmental, store access/updating, and Enterprise Directory integration&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Coordinate the implementation of solutions and issue resolutions between SEM and Config Teams&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Support escalations from Service Desk queues&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Create and implement Configuration change requests and associated documentation&nbsp;</li></ul><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>Competencies:&nbsp;</strong></span></p><ol><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Ensures Accountability&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Tech Savvy&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Communicates Effectively&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Values Differences&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Customer Focus&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Resourcefulness&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Drives Results&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Plans and Prioritizes&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Decision Quality&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Self-Development&nbsp;</li></ol><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>Work Environment:&nbsp;</strong></span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\">This position is based in a professional office setting and regularly utilizes workplace technology, including computers, smartphones, multifunction printers, cloud-based filing systems, and collaboration tools.</span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>Physical Demands</strong>:&nbsp;</span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\">This role requires physical capabilities that support the successful execution of key responsibilities. The employee regularly engages in verbal and written communication with colleagues and clients to address project-related inquiries and must be able to convey accurate information clearly and efficiently. The position involves remaining seated at a workstation for approximately 75% of the time, with occasional movement throughout the office to access equipment, supplies, and shared resources. Daily tasks include consistent use of computers and standard office technology such as keyboards, printers, and multifunction devices. The role also involves transporting equipment boxes weighing up to 25 pounds within the building and to other offsite locations as needed for project support.</span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>Required Education and Experience:&nbsp;</strong></span></p><ul><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Bachelor&rsquo;s Degree preferred&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">1-3 years of experience in Mobile Technology&nbsp;</li></ul><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>Qualifications:&nbsp;</strong></span></p><ul><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Bachelor&rsquo;s degree preferred or equivalent in Computer Science, Information Technology or related field or 2-4 years of experience in Mobile Technology&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Basic knowledge on Mobile hardware platforms (and mobile printers) such as Zebra, Motorola, Honeywell, Intermec, Samsung, and Apple&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Basic knowledge and experience with two or more MDM platforms (SOTI MobiControl / Intune / BES / AirWatch / MobileIron / Good for Enterprise / XenMobile, etc.)&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Knowledge and experience with Active Directory and Windows OS (2012 / 2016)&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Knowledge and experience with the latest versions and all aspects of the operating system, settings, and configurations<br>on Apple iOS phones, tablets, and Apple Configurator&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Knowledge and experience with the latest versions and all aspects of the operating system, settings, and configurations on Android phones and tablets&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Prior knowledge in Android Knox and Android Enterprise&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Must show a progressive advancement in responsibility including deep troubleshooting technical skills&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Team Player with proven leadership, communication, organizational, and strong interpersonal skills&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Must be able to work in a team environment with a &quot;can do&quot; attitude capable of overcoming difficult challenges&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Experience working in a team-oriented, collaborative environment and with teams spread across multiple locations across multiple time zones&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Self-motivated, with keen attention to detail and excellent judgment skills&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Must have excellent writing and communication skills, strong communicator with the ability to maintain open communication with internal employees, contractors, managers, 3rd parties, and customers to translate complicated concepts to non-technical audiences as needed&nbsp;</li><li dir=\"auto\" style=\"font-size: 14px; font-family: arial, sans-serif;\">Strong interest in data collection technologies including enterprise mobile computers; advanced data capture devices such as laser, 2D, and RFID scanners and readers; WLAN products; specialty printers for barcode labeling and personal identification; real-time positioning systems; and all related software solutions&nbsp;</li></ul><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>AAP/EEO Stateme</strong>nt:&nbsp;</span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\">3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law.&nbsp;</span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>Other Duties:&nbsp;</strong></span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. &nbsp;</span></p></div></div></div>\n",
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      ]
    },
    "requisitionTitle": "Mobile Device Administrator I",
    "clientRequisitionID": "3643",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Fort Wayne",
          "postalCode": "46818",
          "countrySubdivisionLevel1": {
            "codeValue": "IN"
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        "nameCode": {
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        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/633562?cid=fd0b11f1-419b-47c1-b1c8-8fa989415cd2&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 16834
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}
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