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Case Manager - Furnace

Afdde8c9 0b71 4438 A71f 4e9af9b43ddf 19000101 000001 · Chicago, IL, US, Chicago, IL · Active · $22–$23 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyAfdde8c9 0b71 4438 A71f 4e9af9b43ddf 19000101 000001
TitleCase Manager - Furnace
Normalized title-
Department / team-
LocationChicago, IL, United States
Work model-
Employment typeFull Time
Salary$22–$23 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-27 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from Afdde8c9 0b71 4438 A71f 4e9af9b43ddf 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Chicago.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyAfdde8c9 0b71 4438 A71f 4e9af9b43ddf 19000101 000001
Sourcedade8216-52b0-48db-b590-f9eda89fec39
ATS providerADP Workforce Now Recruiting

Description

The Community and Economic Development Association (CEDA) is a mission-driven nonprofit dedicated to empowering communities and reducing poverty. Join our team as a Furnace Case Manager , where you will play a key role in supporting customers through the LIHEAP Furnace Voucher Program. In this role, you will manage customer cases, coordinate with vendors, and ensure timely and compliant service delivery to restore heat for households in need. What You’ll Do: Customer & Case Management Serve as the primary point of contact for customers throughout the LIHEAP Furnace Voucher Program Guide customers through the process, ensuring clear communication and timely follow-up Assist customers with vendor selection and ensure heat restoration is completed Maintain accurate and up-to-date customer records and documentation Vendor Coordination Qualify vendors to perform work under the program Communicate program requirements and expectations to vendors Act as a liaison between customers and vendors to ensure smooth project completion Address vendor questions and resolve issues as they arise Program & File Management Track and manage furnace cases from intake through completion Maintain databases and ensure all documentation meets program standards Review and approve vendor invoices and work orders for final approval Collaborate with team members to ensure compliance with LIHEAP policies and timelines Why Join Us? Benefits: Medical, dental, vision, life insurance, 401K, generous PTO, and more Professional Growth: Build your skills in case management, operations, and program coordination Make an Impact: Help ensure families across Cook County have access to safe and reliable heat What We’re Looking For: High school diploma or GED equivalent required 2–3 years of customer service experience Minimum 1 year of billing or invoice processing experience Strong communication, organization, and problem-solving skills Ability to manage multiple cases and deadlines in a fast-paced environment Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams, SharePoint) Ability to maintain confidentiality and exercise sound judgment Ability to work both independently and collaboratively Bilingual in English/Spanish is a plus. Ready to Make a Difference? Apply now to be part of a team committed to fighting poverty and making a lasting impact in Chicagoland. Please see the full job description for further details . CEDA is an Equal Opportunity Employer. In accordance with applicable federal, state, and local laws, we do not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status. CEDA is a recipient of federal funding and complies with all applicable non-discrimination provisions, including but not limited to Title VI of the Civil Rights Act, the Americans with Disabilities Act (ADA), and other applicable regulations. Reasonable accommodations are available upon request. Back Apply

Full job record

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Source IDdade8216-52b0-48db-b590-f9eda89fec39
Board IDdade8216-52b0-48db-b590-f9eda89fec39
Provideradp_workforcenow
Provider Job Key536121
TitleCase Manager - Furnace
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Activeyes
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CountryUnited States
RegionIL
CityChicago
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First Seen At2026-05-31 18:56:35Z
Last Seen At2026-06-06 12:31:21Z
Last Checked At2026-06-06 12:31:21Z
Last Changed At2026-06-06 12:31:21Z
Inactive At—
Source Posted At2026-05-27 15:16:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><div><p>The Community and Economic Development Association (CEDA) is a mission-driven nonprofit dedicated to empowering communities and reducing poverty. Join our team as a <strong>Furnace Case Manager</strong>, where you will play a key role in supporting customers through the LIHEAP Furnace Voucher Program. In this role, you will manage customer cases, coordinate with vendors, and ensure timely and compliant service delivery to restore heat for households in need.</p><h2>What You&rsquo;ll Do:</h2><h3><strong>Customer &amp; Case Management</strong></h3><ul><li><p>Serve as the primary point of contact for customers throughout the LIHEAP Furnace Voucher Program</p></li><li><p>Guide customers through the process, ensuring clear communication and timely follow-up</p></li><li><p>Assist customers with vendor selection and ensure heat restoration is completed</p></li><li><p>Maintain accurate and up-to-date customer records and documentation</p></li></ul><h3><strong>Vendor Coordination</strong></h3><ul><li><p>Qualify vendors to perform work under the program</p></li><li><p>Communicate program requirements and expectations to vendors</p></li><li><p>Act as a liaison between customers and vendors to ensure smooth project completion</p></li><li><p>Address vendor questions and resolve issues as they arise</p></li></ul><h3><strong>Program &amp; File Management</strong></h3><ul><li><p>Track and manage furnace cases from intake through completion</p></li><li><p>Maintain databases and ensure all documentation meets program standards</p></li><li><p>Review and approve vendor invoices and work orders for final approval</p></li><li><p>Collaborate with team members to ensure compliance with LIHEAP policies and timelines</p></li></ul><h2><strong>Why Join Us?</strong></h2><ul><li><p><strong>Benefits:</strong> Medical, dental, vision, life insurance, 401K, generous PTO, and more</p></li><li><p><strong>Professional Growth:</strong> Build your skills in case management, operations, and program coordination</p></li><li><p><strong>Make an Impact:</strong> Help ensure families across Cook County have access to safe and reliable heat</p></li></ul><h2><strong>What We&rsquo;re Looking For:</strong></h2><ul><li><p>High school diploma or GED equivalent required</p></li><li><p>2&ndash;3 years of customer service experience</p></li><li><p>Minimum 1 year of billing or invoice processing experience</p></li><li><p>Strong communication, organization, and problem-solving skills</p></li><li><p>Ability to manage multiple cases and deadlines in a fast-paced environment</p></li><li><p>Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams, SharePoint)</p></li><li><p>Ability to maintain confidentiality and exercise sound judgment</p></li><li><p>Ability to work both independently and collaboratively</p></li><li><p data-pasted=\"true\">Bilingual in English/Spanish is a plus.</p></li></ul><div style='box-sizing: border-box; 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--tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 16px; padding: 15px 0px;\"><div style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><div style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><div style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><div style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><div style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><div style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 16px;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Ready to Make a Difference?</strong><br style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Apply now to be part of a team committed to fighting poverty and making a lasting impact in Chicagoland. <strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Please see the full job description for further details</strong>.</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 16px;\"><br style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"></span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 16px;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">CEDA is an Equal Opportunity Employer.&nbsp;</strong>In accordance with applicable federal, state, and local laws, we do not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status. CEDA is a recipient of federal funding and complies with all applicable non-discrimination provisions, including but not limited to Title VI of the Civil Rights Act, the Americans with Disabilities Act (ADA), and other applicable regulations. Reasonable accommodations are available upon request.</span></p></div></div></div></div></div></div></div></div><div style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; padding-bottom: 20px;\"><br></div></div></div></div><div style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; width: auto; margin-left: -15px !important; margin-right: auto; padding: 10px 15px; max-width: 1410px; background: none 0% 0% / auto repeat scroll padding-box border-box rgb(255, 255, 255); border-top: 0.8px solid rgb(242, 240, 237); text-align: center; z-index: 2; height: 56px; display: block; position: fixed; bottom: 0px; left: auto !important; box-shadow: rgba(0, 0, 0, 0.07) 0px -4px 4px 1px; right: auto !important; transform: translate(0px, 0px); min-width: calc(100% - 272px); color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><button type=\"button\" style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: inherit; font-size: 16px; line-height: inherit; margin: 0px; backface-visibility: hidden; touch-action: manipulation; cursor: pointer; text-align: center; max-width: 100%; position: relative; transform: translateZ(0px); font-weight: 500; text-shadow: none; text-transform: none; border-radius: 8px; box-shadow: none; height: 16px; min-height: 40px; padding: 0px 16px; background-image: none; border-width: 1.6px; border-style: solid; border-color: rgb(71, 107, 195); border-image: none 100% / 1 / 0 stretch; justify-content: center; align-items: center; display: inline-flex; color: rgb(50, 79, 165); background-color: rgb(255, 255, 255); min-width: auto;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; justify-content: space-between; align-items: center; line-height: 1; display: inline-flex; position: relative; text-decoration: inherit;\">Back</span></button><button type=\"button\" style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: inherit; font-size: 16px; line-height: inherit; margin: 0px 0px 0px 1rem; backface-visibility: hidden; touch-action: manipulation; cursor: pointer; text-align: center; max-width: 100%; position: relative; transform: translateZ(0px); font-weight: 500; text-shadow: none; text-transform: none; border-radius: 8px; box-shadow: none; height: 16px; min-height: 40px; padding: 0px 16px; background-image: none; border: 0px; justify-content: center; align-items: center; display: inline-flex; color: rgb(255, 255, 255); background-color: rgb(71, 107, 195); min-width: auto;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; justify-content: space-between; align-items: center; line-height: 1; display: inline-flex; position: relative; text-decoration: inherit;\">Apply</span></button></div></div></div></div></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
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    "itemID": "9200994674310_1",
    "postDate": "2026-05-27T11:16:00.000-04:00",
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        {
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            "codeValue": "GuidelineOid"
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        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
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        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
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          "stringValue": ""
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        {
          "nameCode": {
            "codeValue": "JobClass"
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        {
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            "codeValue": "SalaryRange"
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          "stringValue": "22.02 To 23.32 (USD) Hourly"
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        {
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        {
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      ]
    },
    "requisitionTitle": "Case Manager - Furnace ",
    "clientRequisitionID": "1572",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Chicago",
          "postalCode": "60661",
          "countrySubdivisionLevel1": {
            "codeValue": "IL"
          }
        },
        "nameCode": {
          "shortName": " Chicago, IL, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/536121?cid=afdde8c9-0b71-4438-a71f-4e9af9b43ddf&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 19881
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  "detail_errors": []
}
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GET https://api.bluedoor.sh/job-postings/v1/jobs/259b678de83dc64ad5b548bf385cff1399ac4817?include=descriptionJSON
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