Customer Care/Leasing Hybrid Associate

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  "last_changed_at": "2026-05-31T19:06:00.620Z",
  "active_status": "active"
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  "detail": {
    "city": "LOS ANGELES",
    "jobId": 81749,
    "level": "",
    "endDate": "",
    "legalId": 331,
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    "jobShift": "Day",
    "jobTitle": "Customer Care/Leasing Hybrid Associate",
    "location": "SKYLINE TERRACE - LOS ANGELES, CA 90012",
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    "clientCode": "16R18",
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    "description": "<p style=\"text-align:justify; margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"line-height:107%\">As the <b>Customer Care/Leasing Hybrid Associate</b>, you will play a crucial role at GHP. Your mission will be to create the greatest possible living experience. You will be the &ldquo;face&rdquo; of the company and responsible for making an extraordinary long-lasting first impression. You will serve as the first point of contact for all resident interactions onsite and for our prospective residents. It is you who will be the driving force in helping them find the best place to call home. As a successful Hybrid Associate, you will demonstrate a professional and friendly personality, with an uncompromising desire to deliver an exceptional resident experience. </span></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"line-height:107%\">The ideal candidate will have an outgoing and friendly personality, as well as an entrepreneurial mindset.<a name=\"_Hlk193184258\"></a></span></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:10.0pt\"><span style=\"line-height:107%\">REPORTS TO:</span></span></b><span style=\"font-size:10.0pt\"><span style=\"line-height:107%\"> Community Manager</span></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:10.0pt\"><span style=\"line-height:107%\">ESSENTIAL JOB DUTIES:</span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><u><span style=\"font-size:10.0pt\"><span style=\"line-height:107%\">Customer Service: </span></span></u></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Acts as first level of contact for all resident inquiries, service requests and concerns</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Creates a sense of community and an outstanding living experience for residents</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Resolution driven and promotes positive, proactive resident relations</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Mediate residents&rsquo; conflicts and provide recommended alternative solutions to management for consideration</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Efficiently handle resident requests and complaints</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Contributes to resident retention efforts through service delivery and participation in resident events and resident outreach</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Assists with all inquiries including move-in process, resident requests, follow-up, administration, renewal process and move-out process</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Provide a memorable leasing experience for prospective residents through completing creative and personalized tours.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Assist with all prospect inquiries including application process, tour coordination, lease administration, approval process, and move-in process to ensure the new resident has the best move in experience attainable.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Work closely with the Community Manager and our Service Team to ensure the resident moves into an apartment home that is welcoming and ready for move-in to the company&rsquo;s highest standards.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Demonstrate service excellence by being a role model for company values, our employee promise, policies and initiatives.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><b><u><span style=\"font-size:10.0pt\"><span style=\"color:black\">Sales and Marketing:</span></span> </u></b></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Plan and host community events</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Contributes to the resident renewal process by acting in a sales capacity to present renewal options to resident</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Maintain a working knowledge of all community features and benefits and ensures these are showcased during the sales process with all prospects.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Demonstrate a sense of urgency when making appointments for future residents to visit the community.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Continuously reaches out to potential residents with tailored updates - from the ideal floorplan they&rsquo;ve had in mind to the best restaurant in the neighborhood. </span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Create a pipeline of prospects by ensuring all leads are followed up and addressed.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Adhere to sales and occupancy goals, and service standards, by consistently delivering a strong closing ratio.</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><u><span style=\"font-size:10.0pt\"><span style=\"line-height:107%\">Operations:</span></span></u></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:5px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Maintain a working knowledge of all lease documentation and resident guide policies and procedures (e.g. Fair Housing guidelines, renter&rsquo;s insurance policy, lease forms and agreements, etc.).</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:5px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Able to communicate leasing qualifications to prospective residents.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:5px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Follow the GHP hospitality standards by insuring the &#39;model&#39; apartments and target apartments are ready for show (e.g. cleanliness, WOW fridge, green apples).</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:5px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Organize resident and property files.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:5px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Input resident and other pertinent information into Yardi accounting system.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:15px\">&nbsp;</p>\r\n",
    "jobCategory": "Customer Service",
    "salaryRange": "$20.00 - $22.00 Hourly",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Customer Care/Leasing Hybrid Associate\",\"identifier\":\"J16R1881749\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/36BDF26176D9B0EB3B93FB8479454747/jobs/81749\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=36BDF26176D9B0EB3B93FB8479454747\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":20,\"maxValue\":22,\"unitText\":\"\"}},\"datePosted\":\"2026-05-20\",\"description\":\"Job DetailsJob Location: SKYLINE TERRACE - LOS ANGELES, CA 90012Position Type: Full TimeSalary Range: $20.00 - $22.00 HourlyJob Shift: DayJob Category: Customer ServiceAs the Customer Care/Leasing Hybrid Associate, you will play a crucial role at GHP. Your mission will be to create the greatest possible living experience. You will be the &ldquo;face&rdquo; of the company and responsible for making an extraordinary long-lasting first impression. You will serve as the first point of contact for all resident interactions onsite and for our prospective residents. It is you who will be the driving force in helping them find the best place to call home. As a successful Hybrid Associate, you will demonstrate a professional and friendly personality, with an uncompromising desire to deliver an exceptional resident experience. \\r\\n\\r\\nThe ideal candidate will have an outgoing and friendly personality, as well as an entrepreneurial mindset.\\r\\n\\r\\nREPORTS TO: Community Manager\\r\\n\\r\\nESSENTIAL JOB DUTIES:\\r\\n\\r\\nCustomer Service: \\r\\n\\r\\n\\r\\n\\tActs as first level of contact for all resident inquiries, service requests and concerns\\r\\n\\tCreates a sense of community and an outstanding living experience for residents\\r\\n\\tResolution driven and promotes positive, proactive resident relations\\r\\n\\tMediate residents&rsquo; conflicts and provide recommended alternative solutions to management for consideration\\r\\n\\tEfficiently handle resident requests and complaints\\r\\n\\tContributes to resident retention efforts through service delivery and participation in resident events and resident outreach\\r\\n\\tAssists with all inquiries including move-in process, resident requests, follow-up, administration, renewal process and move-out process\\r\\n\\tProvide a memorable leasing experience for prospective residents through completing creative and personalized tours.\\r\\n\\tAssist with all prospect inquiries including application process, tour coordination, lease administration, approval process, and move-in process to ensure the new resident has the best move in experience attainable.\\r\\n\\tWork closely with the Community Manager and our Service Team to ensure the resident moves into an apartment home that is welcoming and ready for move-in to the company&rsquo;s highest standards.\\r\\n\\tDemonstrate service excellence by being a role model for company values, our employee promise, policies and initiatives.\\r\\n\\r\\n\\r\\nSales and Marketing: \\r\\n\\r\\n\\r\\n\\tPlan and host community events\\r\\n\\tContributes to the resident renewal process by acting in a sales capacity to present renewal options to resident\\r\\n\\tMaintain a working knowledge of all community features and benefits and ensures these are showcased during the sales process with all prospects.\\r\\n\\tDemonstrate a sense of urgency when making appointments for future residents to visit the community.\\r\\n\\tContinuously reaches out to potential residents with tailored updates - from the ideal floorplan they&rsquo;ve had in mind to the best restaurant in the neighborhood. \\r\\n\\tCreate a pipeline of prospects by ensuring all leads are followed up and addressed.\\r\\n\\tAdhere to sales and occupancy goals, and service standards, by consistently delivering a strong closing ratio.\\r\\n\\r\\n\\r\\nOperations:\\r\\n\\r\\n\\r\\n\\tMaintain a working knowledge of all lease documentation and resident guide policies and procedures (e.g. Fair Housing guidelines, renter&rsquo;s insurance policy, lease forms and agreements, etc.).\\r\\n\\tAble to communicate leasing qualifications to prospective residents.\\r\\n\\tFollow the GHP hospitality standards by insuring the &#39;model&#39; apartments and target apartments are ready for show (e.g. cleanliness, WOW fridge, green apples).\\r\\n\\tOrganize resident and property files.\\r\\n\\tInput resident and other pertinent information into Yardi accounting system.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\nQualificationsCore Competencies and Professional Requirements:\\r\\n\\r\\n\\r\\n\\tDesire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment.\\r\\n\\tPersonable, positive, team-oriented mindset.\\r\\n\\tAbility to multitask, work independently, manage competing requests and priorities.\\r\\n\\tHigh school diploma or equivalent experience.\\r\\n\\t1-3 years&#39; practical experience in sales or customer relations.\\r\\n\\tKnowledge of Fair Housing preferred. \\r\\n\\tPrevious experience with Mystery Shopping program. \\r\\n\\tGeneral computer skills required.\\r\\n\\r\\n\\r\\nPhysical Requirements:\\r\\n\\r\\n\\r\\n\\tFrequently move/traverse, ascend/descend stairs in/around apartment homes and community.\\r\\n\\tConstantly positions self to bend, stoop, reach, lift.\\r\\n\\tOccasionally lift/move/carry up to 25lbs with/without assistance.\\r\\n\\tFrequently lift/move/carry 5lbs.\\r\\n\\tConstantly communicate, converse and exchange information with coworkers, vendors, residents and visitors.\\r\\n\\tAbility to remain in a stationary position for extended periods of time. \\r\\n\\tAbility to observe details at close range (within a few feet of the observer). \\r\\n\\tConstantly operates computer, 10-key and other office productivity machinery.&nbsp; \\r\\n\\tConstantly works in low to moderate noise levels.\\r\\n\\tConstantly works in outdoor weather conditions.\\r\\n\\r\\n\\r\\nCognitive Or Mental Requirements:\\r\\n\\r\\n\\r\\n\\tReading;\\r\\n\\tWriting;\\r\\n\\tAbility to communicate clearly;\\r\\n\\tAbility to deal with complex issues; and\\r\\n\\tAttention to detail.\\r\\n\\r\\n\\r\\nEligibility Requirements:\\r\\n\\r\\n\\r\\n\\tMust have unrestricted work authorization to work in the United States; and \\r\\n\\tMust be willing to submit to a background investigation. \\r\\n\\r\\n\\r\\nSalary Range: $20.00-$22.00 per hour, D.O.E.&nbsp;\\r\\n\\r\\nEligible for:&nbsp; Commissions, Overtime, Wardrobe Allowance\\r\\n\\r\\nBenefits: Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&amp;D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking.\\r\\n\",\"responsibilities\":\"As the Customer Care/Leasing Hybrid Associate, you will play a crucial role at GHP. Your mission will be to create the greatest possible living experience. You will be the &ldquo;face&rdquo; of the company and responsible for making an extraordinary long-lasting first impression. You will serve as the first point of contact for all resident interactions onsite and for our prospective residents. It is you who will be the driving force in helping them find the best place to call home. As a successful Hybrid Associate, you will demonstrate a professional and friendly personality, with an uncompromising desire to deliver an exceptional resident experience. \\r\\n\\r\\nThe ideal candidate will have an outgoing and friendly personality, as well as an entrepreneurial mindset.\\r\\n\\r\\nREPORTS TO: Community Manager\\r\\n\\r\\nESSENTIAL JOB DUTIES:\\r\\n\\r\\nCustomer Service: \\r\\n\\r\\n\\r\\n\\tActs as first level of contact for all resident inquiries, service requests and concerns\\r\\n\\tCreates a sense of community and an outstanding living experience for residents\\r\\n\\tResolution driven and promotes positive, proactive resident relations\\r\\n\\tMediate residents&rsquo; conflicts and provide recommended alternative solutions to management for consideration\\r\\n\\tEfficiently handle resident requests and complaints\\r\\n\\tContributes to resident retention efforts through service delivery and participation in resident events and resident outreach\\r\\n\\tAssists with all inquiries including move-in process, resident requests, follow-up, administration, renewal process and move-out process\\r\\n\\tProvide a memorable leasing experience for prospective residents through completing creative and personalized tours.\\r\\n\\tAssist with all prospect inquiries including application process, tour coordination, lease administration, approval process, and move-in process to ensure the new resident has the best move in experience attainable.\\r\\n\\tWork closely with the Community Manager and our Service Team to ensure the resident moves into an apartment home that is welcoming and ready for move-in to the company&rsquo;s highest standards.\\r\\n\\tDemonstrate service excellence by being a role model for company values, our employee promise, policies and initiatives.\\r\\n\\r\\n\\r\\nSales and Marketing: \\r\\n\\r\\n\\r\\n\\tPlan and host community events\\r\\n\\tContributes to the resident renewal process by acting in a sales capacity to present renewal options to resident\\r\\n\\tMaintain a working knowledge of all community features and benefits and ensures these are showcased during the sales process with all prospects.\\r\\n\\tDemonstrate a sense of urgency when making appointments for future residents to visit the community.\\r\\n\\tContinuously reaches out to potential residents with tailored updates - from the ideal floorplan they&rsquo;ve had in mind to the best restaurant in the neighborhood. \\r\\n\\tCreate a pipeline of prospects by ensuring all leads are followed up and addressed.\\r\\n\\tAdhere to sales and occupancy goals, and service standards, by consistently delivering a strong closing ratio.\\r\\n\\r\\n\\r\\nOperations:\\r\\n\\r\\n\\r\\n\\tMaintain a working knowledge of all lease documentation and resident guide policies and procedures (e.g. Fair Housing guidelines, renter&rsquo;s insurance policy, lease forms and agreements, etc.).\\r\\n\\tAble to communicate leasing qualifications to prospective residents.\\r\\n\\tFollow the GHP hospitality standards by insuring the &#39;model&#39; apartments and target apartments are ready for show (e.g. cleanliness, WOW fridge, green apples).\\r\\n\\tOrganize resident and property files.\\r\\n\\tInput resident and other pertinent information into Yardi accounting system.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"GHP Management Corporation \",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=36BDF26176D9B0EB3B93FB8479454747\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"930 FIGUEROA TERRACE\",\"addressLocality\":\"LOS ANGELES\",\"addressRegion\":\"CA\",\"postalCode\":90012,\"addressCountry\":\"USA\"}},\"qualifications\":\"Core Competencies and Professional Requirements:\\r\\n\\r\\n\\r\\n\\tDesire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment.\\r\\n\\tPersonable, positive, team-oriented mindset.\\r\\n\\tAbility to multitask, work independently, manage competing requests and priorities.\\r\\n\\tHigh school diploma or equivalent experience.\\r\\n\\t1-3 years&#39; practical experience in sales or customer relations.\\r\\n\\tKnowledge of Fair Housing preferred. \\r\\n\\tPrevious experience with Mystery Shopping program. \\r\\n\\tGeneral computer skills required.\\r\\n\\r\\n\\r\\nPhysical Requirements:\\r\\n\\r\\n\\r\\n\\tFrequently move/traverse, ascend/descend stairs in/around apartment homes and community.\\r\\n\\tConstantly positions self to bend, stoop, reach, lift.\\r\\n\\tOccasionally lift/move/carry up to 25lbs with/without assistance.\\r\\n\\tFrequently lift/move/carry 5lbs.\\r\\n\\tConstantly communicate, converse and exchange information with coworkers, vendors, residents and visitors.\\r\\n\\tAbility to remain in a stationary position for extended periods of time. \\r\\n\\tAbility to observe details at close range (within a few feet of the observer). \\r\\n\\tConstantly operates computer, 10-key and other office productivity machinery.&nbsp; \\r\\n\\tConstantly works in low to moderate noise levels.\\r\\n\\tConstantly works in outdoor weather conditions.\\r\\n\\r\\n\\r\\nCognitive Or Mental Requirements:\\r\\n\\r\\n\\r\\n\\tReading;\\r\\n\\tWriting;\\r\\n\\tAbility to communicate clearly;\\r\\n\\tAbility to deal with complex issues; and\\r\\n\\tAttention to detail.\\r\\n\\r\\n\\r\\nEligibility Requirements:\\r\\n\\r\\n\\r\\n\\tMust have unrestricted work authorization to work in the United States; and \\r\\n\\tMust be willing to submit to a background investigation. \\r\\n\\r\\n\\r\\nSalary Range: $20.00-$22.00 per hour, D.O.E.&nbsp;\\r\\n\\r\\nEligible for:&nbsp; Commissions, Overtime, Wardrobe Allowance\\r\\n\\r\\nBenefits: Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&amp;D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking.\\r\\n\",\"experienceRequirements\":\"Core Competencies and Professional Requirements:\\r\\n\\r\\n\\r\\n\\tDesire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment.\\r\\n\\tPersonable, positive, team-oriented mindset.\\r\\n\\tAbility to multitask, work independently, manage competing requests and priorities.\\r\\n\\tHigh school diploma or equivalent experience.\\r\\n\\t1-3 years&#39; practical experience in sales or customer relations.\\r\\n\\tKnowledge of Fair Housing preferred. \\r\\n\\tPrevious experience with Mystery Shopping program. \\r\\n\\tGeneral computer skills required.\\r\\n\\r\\n\\r\\nPhysical Requirements:\\r\\n\\r\\n\\r\\n\\tFrequently move/traverse, ascend/descend stairs in/around apartment homes and community.\\r\\n\\tConstantly positions self to bend, stoop, reach, lift.\\r\\n\\tOccasionally lift/move/carry up to 25lbs with/without assistance.\\r\\n\\tFrequently lift/move/carry 5lbs.\\r\\n\\tConstantly communicate, converse and exchange information with coworkers, vendors, residents and visitors.\\r\\n\\tAbility to remain in a stationary position for extended periods of time. \\r\\n\\tAbility to observe details at close range (within a few feet of the observer). \\r\\n\\tConstantly operates computer, 10-key and other office productivity machinery.&nbsp; \\r\\n\\tConstantly works in low to moderate noise levels.\\r\\n\\tConstantly works in outdoor weather conditions.\\r\\n\\r\\n\\r\\nCognitive Or Mental Requirements:\\r\\n\\r\\n\\r\\n\\tReading;\\r\\n\\tWriting;\\r\\n\\tAbility to communicate clearly;\\r\\n\\tAbility to deal with complex issues; and\\r\\n\\tAttention to detail.\\r\\n\\r\\n\\r\\nEligibility Requirements:\\r\\n\\r\\n\\r\\n\\tMust have unrestricted work authorization to work in the United States; and \\r\\n\\tMust be willing to submit to a background investigation. \\r\\n\\r\\n\\r\\nSalary Range: $20.00-$22.00 per hour, D.O.E.&nbsp;\\r\\n\\r\\nEligible for:&nbsp; Commissions, Overtime, Wardrobe Allowance\\r\\n\\r\\nBenefits: Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&amp;D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking.\\r\\n\",\"industry\":\"Customer Service\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\"}",
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    "qualifications": "<p style=\"margin-bottom:15px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><b><u><span style=\"font-size:10.0pt\"><span style=\"color:black\">Core Competencies and Professional Requirements</span></span></u></b><b><span style=\"font-size:10.0pt\"><span style=\"color:black\">:</span></span></b></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:5px; margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:5px; margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Personable, positive, team-oriented mindset.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:5px; margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Ability to multitask, work independently, manage competing requests and priorities.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:5px; margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">High school diploma or equivalent experience.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:5px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">1-3 years&#39; practical experience in sales or customer relations.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:5px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Knowledge of Fair Housing preferred. </span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:5px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Previous experience with Mystery Shopping program. </span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:5px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">General computer skills required.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:15px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><b><u><span style=\"font-size:10.0pt\"><span style=\"color:black\">Physical Requirements</span></span></u></b><b><span style=\"font-size:10.0pt\"><span style=\"color:black\">:</span></span></b></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Frequently move/traverse, ascend/descend stairs in/around apartment homes and community.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Constantly positions self to bend, stoop, reach, lift.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Occasionally lift/move/carry up to 25lbs with/without assistance.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Frequently lift/move/carry 5lbs.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Constantly communicate, converse and exchange information with coworkers, vendors, residents and visitors.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Ability to remain in a stationary position for extended periods of time. </span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Ability to observe details at close range (within a few feet of the observer). </span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><a name=\"_Hlk510022309\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Constantly operates computer, 10-key and other office productivity machinery.&nbsp; </span></span></a></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Constantly works in low to moderate noise levels.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Constantly works in outdoor weather conditions.</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><b><u><span style=\"font-size:10.0pt\"><span style=\"color:black\">Cognitive Or Mental Requirements</span></span></u></b><b><span style=\"font-size:10.0pt\"><span style=\"color:black\">:</span></span></b></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Reading;</span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Writing;</span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Ability to communicate clearly;</span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Ability to deal with complex issues; and</span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Attention to detail.</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><b><u><span style=\"font-size:10.0pt\"><span style=\"color:black\">Eligibility Requirements</span></span></u></b><b><span style=\"font-size:10.0pt\"><span style=\"color:black\">:</span></span></b></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Must have unrestricted work authorization to work in the United States; and </span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span style=\"color:black\">Must be willing to submit to a background investigation. </span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"color:#c0392b;\"><strong><em>Salary Range: $20.00-$22.00 per hour, D.O.E.&nbsp;</em></strong></span></p>\r\n\r\n<p><span style=\"color:#c0392b;\"><strong><em>Eligible for:&nbsp; Commissions, Overtime, Wardrobe Allowance</em></strong></span></p>\r\n\r\n<p><span style=\"color:#c0392b;\"><strong><em>Benefits: Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&amp;D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking.</em></strong></span></p>\r\n",
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