Service Manager (Levels I, II, III)

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    "requisitionDescription": "<div><p id=\"isPasted\"><strong>At Mobile Air &amp; Power Rentals</strong>, we provide innovative cooling, heating, dehumidification, and power solutions for our customers nationwide. We rent out a vast array of equipment, including portable air conditioners, chillers, heaters, and generators, helping clients save time and money while enhancing their operations and memorable events.</p><p>We are immediately hiring <em>Service Managers</em> to join our dynamic team, all levels available.</p><p><strong>Why Mobile Air?</strong> Here are some of the perks &amp; rewards:</p><ul><li>Full-time positions with overtime and weekend opportunities</li><li>Competitive hourly pay with quarterly bonus opportunities</li><li>Health, Vision, and Dental Insurance</li><li>Life Insurance</li><li>401k with company match</li><li>Paid time off (vacation, sick days, holidays)</li><li>Career development and advancement potential</li><li>Employee discount programs</li></ul><p><strong>Position Summary:</strong></p><ul><li>The Service Manager at Mobile Air is responsible for managing branch operations and supervising a team of 1-12 Service Technicians to enhance customer satisfaction and operational efficiency. This role emphasizes effective communication and collaboration with sales personnel to meet client needs.</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Ensure timely and high-quality service for customer orders.</li><li>Oversee equipment installation, including gas connections and ductwork.</li><li>Adhere to safety protocols and use appropriate safety gear.</li><li>Conduct equipment start-ups, repairs, and maintenance of HVAC systems.</li><li>Manage logistics for equipment pick-up, reconditioning, and storage.</li><li>Leadership of the service team, fostering a positive work environment, and conducting performance evaluations.</li><li>Implement and monitor service processes to improve customer experiences.</li><li>Ensure safety practices and inventory management align with company standards.</li><li>Train Technicians on maintenance and installation of equipment.</li><li>Collect and respond to customer feedback to achieve operational goals.</li><li>Perform additional duties as assigned.</li></ul><p><strong>Qualifications:</strong></p><ul><li>2-5 years of experience in the HVAC rental industry, preferably in management.</li><li>Preferred qualifications: Associate&rsquo;s degree, 2-year HVAC certificate, or Universal Refrigeration Certificate.</li><li>1-3 years of supervisory experience.</li><li>Proficiency in Microsoft Office and experience with MRP or rental software.</li><li>Strong organizational skills and independent work capability.</li><li>Detail-oriented with excellent communication abilities.</li><li>Ability to lift/move up to 50 lbs. safely.</li><li>Valid driver&rsquo;s license and meets DOT and MVR requirements.</li><li>Customer service oriented with a mechanical aptitude and eagerness to learn.</li></ul><p style='box-sizing: inherit; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-size: 0.875rem; line-height: 1.5; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' id=\"isPasted\"><b style=\"box-sizing: inherit; font-weight: 700;\">Work Schedule:</b></p><ul style='box-sizing: inherit; margin-bottom: 0.625rem !important; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">This position may require working a rotating on-call schedule and being available for evenings, weekends, and holidays during peak seasons. Travel may also be necessary. Overtime and double-time pay rates apply for applicable hours worked.</li></ul><p style='box-sizing: inherit; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-size: 0.875rem; line-height: 1.5; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Join our team and contribute to the excellence of our HVAC operations while advancing your career in a dynamic environment!</p><p style='box-sizing: inherit; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-size: 0.875rem; line-height: 1.5; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><br></p><p style='box-sizing: inherit; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-size: 0.875rem; line-height: 1.5; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>#LI-Onsite</p></div>\n",
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