Home › Companies › A6e9214b 09d9 49fb 980d 78f6e25b8261 19000101 000001 › Director of Front Office
Director of Front Office
A6e9214b 09d9 49fb 980d 78f6e25b8261 19000101 000001 · New Orleans, LA, US, New Orleans, LA · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | A6e9214b 09d9 49fb 980d 78f6e25b8261 19000101 000001 |
| Title | Director of Front Office |
| Normalized title | - |
| Department / team | - |
| Location | New Orleans, LA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2021-05-26 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from A6e9214b 09d9 49fb 980d 78f6e25b8261 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in New Orleans. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | A6e9214b 09d9 49fb 980d 78f6e25b8261 19000101 000001 |
| Source | a3adb068-b459-4ec8-8190-76371e928fdc |
| ATS provider | ADP Workforce Now Recruiting |
Description
ACE HOTEL
FRONT OFFICE MANAGER
DEPARTMENT: Front Office
REPORTS TO: General Manager
PREPARED / REVISED: May 2015
SUMMARY Oversee all front office operations to ensure profitability and control costs to meet Ace’s standards of quality and ensure total guest satisfaction.
CORE FOCUS & ESSENTIAL RESPONSIBILITIES Qualified candidates must be able to satisfactorily complete the following responsibilities. Other duties may be assigned.
Responsible for all fiscal responsibilities in regards to the front office and front desk operations: o Review adjustments on a bi-weekly basis and review performance. o Research and advise on all charge backs. o Review labor reports daily against budget. o Analyze staffing levels, ensuring that staffing is maximized against budget. o Look for new revenue streams and increase flow from existing.
Maintain proper staffing levels in relation to business: o Review current employees and evaluate. o Conduct performance reviews: 45 day, 90 day, one on one and annual reviews. o Recruit for any open positions. o Schedule according to hotel demands. o Review staffing levels against budget to forecast annually. o Ensure that the staff are using their benefit time at appropriate intervals. o Monitor payroll and overtime.
Streamline relations between departments: o Communicate between reservations department the status of rooms to ensure sellout. o Discuss due in and out’s with HSKP to ensure that the daily check in process is smooth. o Conduct and document weekly rooms meeting inclusive of projects with HSKP and ENG. o Go over groups with sales weekly and relay the needs of the department o Attend Lead Staff meetings every Mon to discuss operations and betterment of the hotel.
Reporting o Weekly basis: • Report the state of the department to the GM via one on one and 5-15. • Compare additional revenue week to week and report variances with explanation. • Compare labor reports to budget and actual weekly payroll. o Monthly basis: • Inventory reporting with ACCT. • Analysis of the VOD demand system comparing monthly and annually. • Review prelim department P&L and advise of discrepancies. • Final review of P&L with Comptroller and Managing Director.
SUPPORTING FUNCTIONS In addition to the core focus & responsibilities, the candidate is expected to complete the following duties:
Make sure staff is properly trained and continually reevaluate operations to maximize productivity.
Follow up on outstanding operational and guest (internal & external) issues.
Monitor guest feedback and adjust accordingly.
Retrain staff based on Review Pro feedback and reporting.
ESSENTIAL QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding. Additional foreign language preferred.
Prioritize and organize work assignments, have timely follow up and execution.
Have superb time management skills.
Maintain complete knowledge of all hotel services/features and hours of operation.
Other language, mathematical, and reasoning abilities as outlined below.
Ability to comply with physical demands as outlined below.
Knowledge and understanding of Atelier & Ace Culture & initiatives
Technologically sound with Microsoft Office applications.
Ability to compute basic mathematical calculations.
Flexible schedule required which includes weekends and holidays.
REQUIRED EDUCATION and/or EXPERIENCE Any combination of education and experience equivalent to graduation from a four year college is required. Computer programs knowledge such as Word, Excel, OPERA. Minimum of 12 months of management experience in a mid-size hotel is required; experience as an Assistant Department Head of Front Office or related Guest Services area is preferred. Labor relations knowledge and experience preferred.
LANGUAGE, MATHEMATICAL, and REASONING ABILITIES Candidate must meet the following cognitive abilities:
Ability to understand guests’ service needs & requests.
Ability to acknowledge guests’ requests in a polite manner.
Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred).
Ability to apply logical thinking and understanding to carry out written and oral instructions.
Ability to address and solve problems involving guest and operational issues.
Ability to compute basic mathematical calculations.
PHYSICAL DEMANDS / WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The typical environment is an office atmosphere with ambient room temperatures, ambient lighting, and common office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sit, walk, and stand continuously.
Lift / carry 10lbs (frequently) and 25lbs (occasionally)
Bend, squat, crawl, and reach above shoulder level.
Use dominate hand coordination for simple grasping, pushing/pulling, and fine manipulation.
May be exposed to extreme temperatures, dust, dampness, height, and moving machinery.
Full job record
| Job ID | 24f8345d35f025438a38453a5d3b50f7a8d7c3b3 |
| Org ID | 1192e2f2-a40f-4f87-85a5-4be29606c2ed |
| Source ID | a3adb068-b459-4ec8-8190-76371e928fdc |
| Board ID | a3adb068-b459-4ec8-8190-76371e928fdc |
| Provider | adp_workforcenow |
| Provider Job Key | 418514 |
| Title | Director of Front Office |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | New Orleans, LA, US, New Orleans, LA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | LA |
| City | New Orleans |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a6e9214b-09d9-49fb-980d-78f6e25b8261&ccId=19000101_000001&lang=en_US&type=JS&jobId=418514&jwId=9200107402705_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a6e9214b-09d9-49fb-980d-78f6e25b8261&ccId=19000101_000001&lang=en_US&type=JS&jobId=418514&jwId=9200107402705_1 |
| First Seen At | 2026-05-31 18:47:30Z |
| Last Seen At | 2026-06-06 12:26:44Z |
| Last Checked At | 2026-06-06 12:26:44Z |
| Last Changed At | 2026-06-06 12:26:44Z |
| Inactive At | — |
| Source Posted At | 2021-05-26 16:51:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=a6e9214b-09d9-49fb-980d-78f6e25b8261|19000101_000001/date=2026-06-06/2026-06-06T12-26-43-660Z-0e3e3bc4fa697cd3ae155491927587a0dec59ff0891feea04dc8a997b63e220d.json |
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"requisitionDescription": "<div><span id=\"docs-internal-guid-76b608fd-7fff-c7ad-9adb-7ac2e2b30bb4\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-family: \"Helvetica Neue\"; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">ACE HOTEL</span></p><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-family: \"Helvetica Neue\"; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">FRONT OFFICE MANAGER</span></p><br /><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">DEPARTMENT: Front Office</span></p><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">REPORTS TO: General Manager</span></p><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">PREPARED / REVISED: May 2015</span></p><h1 dir=\"ltr\" style=\"line-height:1.38;margin-top:10pt;margin-bottom:0pt;\"><span style=\"font-size: 12pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">SUMMARY</span></h1><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Oversee all front office operations to ensure profitability and control costs to meet Ace’s standards of quality and ensure total guest satisfaction.</span></p><h1 dir=\"ltr\" style=\"line-height:1.38;margin-top:10pt;margin-bottom:0pt;\"><span style=\"font-size: 12pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">CORE FOCUS & ESSENTIAL RESPONSIBILITIES</span></h1><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Qualified candidates must be able to satisfactorily complete the following responsibilities. Other duties may be assigned.</span></p><br /><ol style=\"margin-top:0pt;margin-bottom:0pt;\"><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Responsible for all fiscal responsibilities in regards to the front office and front desk operations:</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">o</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Review adjustments on a bi-weekly basis and review performance.</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">o</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Research and advise on all charge backs.</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">o</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Review labor reports daily against budget.</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">o</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Analyze staffing levels, ensuring that staffing is maximized against budget.</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">o</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Look for new revenue streams and increase flow from existing.</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Maintain proper staffing levels in relation to business:</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">o</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Review current employees and evaluate. </span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">o</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Conduct performance reviews: 45 day, 90 day, one on one and annual reviews.</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">o</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Recruit for any open positions.</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">o</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Schedule according to hotel demands.</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">o</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Review staffing levels against budget to forecast annually.</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">o</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Ensure that the staff are using their benefit time at appropriate intervals.</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">o</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Monitor payroll and overtime.</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Streamline relations between departments:</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">o</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Communicate between reservations department the status of rooms to ensure sellout. </span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">o</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Discuss due in and out’s with HSKP to ensure that the daily check in process is smooth.</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">o</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Conduct and document weekly rooms meeting inclusive of projects with HSKP and ENG.</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">o</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Go over groups with sales weekly and relay the needs of the department</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">o</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Attend Lead Staff meetings every Mon to discuss operations and betterment of the hotel.</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Reporting</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">o</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Weekly basis:</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">•</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Report the state of the department to the GM via one on one and 5-15.</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">•</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Compare additional revenue week to week and report variances with explanation.</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">•</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Compare labor reports to budget and actual weekly payroll.</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">o</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Monthly basis: </span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">•</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Inventory reporting with ACCT.</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">•</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Analysis of the VOD demand system comparing monthly and annually.</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">•</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Review prelim department P&L and advise of discrepancies.</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br class=\"kix-line-break\" /></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">•</span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><span class=\"Apple-tab-span\" style=\"white-space:pre;\"> </span></span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Final review of P&L with Comptroller and Managing Director.</span></p></li></ol><h1 dir=\"ltr\" style=\"line-height:1.38;margin-top:10pt;margin-bottom:0pt;\"><span style=\"font-size: 12pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">SUPPORTING FUNCTIONS</span></h1><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">In addition to the core focus & responsibilities, the candidate is expected to complete the following duties:</span></p><br /><ol style=\"margin-top:0pt;margin-bottom:0pt;\"><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Make sure staff is properly trained and continually reevaluate operations to maximize productivity.</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Follow up on outstanding operational and guest (internal & external) issues.</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Monitor guest feedback and adjust accordingly.</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Retrain staff based on Review Pro feedback and reporting.</span></p></li></ol><h1 dir=\"ltr\" style=\"line-height:1.38;margin-top:10pt;margin-bottom:0pt;\"><span style=\"font-size: 12pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">ESSENTIAL QUALIFICATIONS</span></h1><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><br /><ol style=\"margin-top:0pt;margin-bottom:0pt;\"><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding. Additional foreign language preferred.</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Prioritize and organize work assignments, have timely follow up and execution. </span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Have superb time management skills.</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Maintain complete knowledge of all hotel services/features and hours of operation.</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Other language, mathematical, and reasoning abilities as outlined below.</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Ability to comply with physical demands as outlined below.</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Knowledge and understanding of Atelier & Ace Culture & initiatives</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Technologically sound with Microsoft Office applications.</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Ability to compute basic mathematical calculations.</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Flexible schedule required which includes weekends and holidays.</span></p></li></ol><h1 dir=\"ltr\" style=\"line-height:1.38;margin-top:10pt;margin-bottom:0pt;\"><span style=\"font-size: 12pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">REQUIRED EDUCATION and/or EXPERIENCE</span></h1><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Any combination of education and experience equivalent to graduation from a four year college is required. Computer programs knowledge such as Word, Excel, OPERA. Minimum of 12 months of management experience in a mid-size hotel is required; experience as an Assistant Department Head of Front Office or related Guest Services area is preferred. Labor relations knowledge and experience preferred.</span></p><h1 dir=\"ltr\" style=\"line-height:1.38;margin-top:10pt;margin-bottom:0pt;\"><span style=\"font-size: 12pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">LANGUAGE, MATHEMATICAL, and REASONING ABILITIES</span></h1><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Candidate must meet the following cognitive abilities:</span></p><br /><ol style=\"margin-top:0pt;margin-bottom:0pt;\"><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Ability to understand guests’ service needs & requests.</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Ability to acknowledge guests’ requests in a polite manner.</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred).</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Ability to apply logical thinking and understanding to carry out written and oral instructions.</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Ability to address and solve problems involving guest and operational issues.</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;text-align: justify;\"><span style=\"font-size: 7pt; font-family: \"Times New Roman\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"> </span><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Ability to compute basic mathematical calculations.</span></p></li></ol><br /><h1 dir=\"ltr\" style=\"line-height:1.38;margin-top:10pt;margin-bottom:0pt;\"><span style=\"font-size: 12pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">PHYSICAL DEMANDS / WORK ENVIRONMENT</span></h1><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The typical environment is an office atmosphere with ambient room temperatures, ambient lighting, and common office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><br /><ol style=\"margin-top:0pt;margin-bottom:0pt;\"><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Sit, walk, and stand continuously.</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Lift / carry 10lbs (frequently) and 25lbs (occasionally)</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Bend, squat, crawl, and reach above shoulder level.</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Use dominate hand coordination for simple grasping, pushing/pulling, and fine manipulation.</span></p></li><li dir=\"ltr\" style=\"list-style-type: decimal; font-size: 10pt; font-family: \"Helvetica Neue\"; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">May be exposed to extreme temperatures, dust, dampness, height, and moving machinery.</span></p></li></ol></span></div>\n",
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