Pro Camera Support

Position Summary: We are seeking a Technical Support Representative to provide exceptional service to our external customers, particularly those in need of assistance with their Digital Cameras / Instax Camera products. This position will be based at our Edison, NJ office. Position Responsibilities : Communicate with customers in a professional manner through phone, email. Utilize our in-house system AYS to log in cameras received for repair and log out cameras after repair Address technical support issues for Professional Cameras products received via email or phone Forward camera repair estimates to dealers and consumers Collaborate with warehouse staff to facilitate various shipments Coordinate and monitor camera and lens on-loans for Professional Service members Support Customer Service Team members with daily tasks as required Serve as a backup for other customer service functions when necessary Qualifications: Minimum 1-3 years of experience in a Customer Service or administrative role, engaging with both retailers and end users Exceptional customer service, organizational, and interpersonal skills Proficiency in maintaining professional interactions, assuming accountability, and persevering until resolution while also demonstrating the ability to work autonomously in a dynamic environment Outstanding verbal and written communication abilities Capacity to effectively prioritize workload and fulfill responsibilities within specified timelines Intermediate proficiency in MS Office applications, particularly Word and Excel. A keen interest in photography is considered a significant asset Minimum 2-3 years of professional work in both photography and videography Research ability, technical research, and keeping up with market trends in the professional space Emphasis on digital photography We provide Medical, Dental, and Vision

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{
  "title": "Pro Camera Support",
  "offices": [
    {
      "id": 4022324008,
      "name": "Tampa",
      "location": "Tampa, Florida, United States",
      "child_ids": [],
      "parent_id": 4022320008
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  "language": "en",
  "location": {
    "name": "1100 King George Post Rd., Edison, NJ 08837"
  },
  "metadata": [],
  "updated_at": "2026-06-04T11:59:31-04:00",
  "departments": [
    {
      "id": 4026087008,
      "name": "BPO Delivery",
      "child_ids": [],
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  "company_name": "CGS Nexus",
  "requisition_id": 4477328008,
  "first_published": "2026-05-19T17:19:18-04:00",
  "application_deadline": null
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