Lobby Attendant

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  "source_hash": "2eeac93730bd26c8af7fbf655c2b18a2dbc5c0553e0749b1e9df70ad79ae8161",
  "last_changed_at": "2026-05-31T19:06:52.686Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Portsmouth, VA 23704; 425 Water St, Portsmouth, VA, 23704, USA",
    "city": "Portsmouth",
    "region": "VA",
    "country": "United States",
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    "confidence": 0.8
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  "inferred_at": "2026-06-06T09:52:46.253Z",
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    "location": {
      "raw": "Portsmouth, VA 23704; 425 Water St, Portsmouth, VA, 23704, USA",
      "city": "Portsmouth",
      "region": "VA",
      "country": "United States",
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{
  "detail": {
    "city": "Portsmouth",
    "jobId": 86819,
    "level": "",
    "endDate": "",
    "legalId": 117,
    "isHotJob": false,
    "jobShift": "",
    "jobTitle": "Lobby Attendant",
    "location": "Portsmouth, VA 23704",
    "startDate": "",
    "clientCode": "15S13",
    "remoteType": "",
    "description": "<p><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Who are we looking for?</span></span></span></strong></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Are you someone who values teamwork, takes ownership of your role, and is passionate about</span></span></span></span><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\"> serving our guests with warmth and hospitality? <span style=\"background-color:#ffffff;\">Shamin Hotels invites you to join our team! </span>Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. <span style=\"background-color:#ffffff;\">We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!</span></span></span></span></span></span></p>\n\n<div>\n<p><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Why Should You Work for Shamin Hotels?</span></span></span></strong></span></span></span></span></p>\n\n<p><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Amazing Benefits!</span></span></span></strong><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\"> In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!</span></span></span></span></span></span></span></p>\n\n<p><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Endless Opportunities</span></span></span></strong><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.</span></span></span></span></span></span></span></p>\n\n<p><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Advancement!</span></span></span></strong><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\"> We're proud of our track record of promoting from within. <span style=\"background-color:#ffffff;\">At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!</span></span></span></span></span></span></span></span></p>\n</div>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\">How to Apply:</span></span></strong></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\">If you are passionate about hospitality and ready to embark on a rewarding career with Shamin Hotels, we want to hear from you! Please apply here: </span></span><a href=\"https://shaminhotels.jobaline.com/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#1155cc;\">https://shaminhotels.jobaline.com/</span></span></span></a></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Enter the job title and location and apply!</span></span></span></span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\">Position Overview</span></span></strong><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\">:</span></span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">The Hilton Lobby Ambassador is a key representative of the hotel, responsible for creating a welcoming and memorable experience for guests from the moment they enter the lobby. They provide exceptional customer service, assist with guest inquiries, and ensure that guests feel valued and well taken care of throughout their stay.</span></span></span></span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\">Essential Job Functions:</span></span></strong></span></span></p>\n\n<div style=\"margin-left:24px;\">\n<p><strong><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Guest Greeting and Assistance:</span></span></span></span></span></span></span></strong></p>\n</div>\n\n<div style=\"margin-left:72px;\">\n<p><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Welcome guests as they enter the lobby, providing a warm and friendly greeting.</span></span></span></span></span></span></span></p>\n\n<ul>\n\t<li><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Offer assistance with luggage, directions, and other guest needs.</span></span></span></span></span></span></span></li>\n\t<li><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Escort guests to the front desk for check-in or to other areas of the hotel as requested.</span></span></span></span></span></span></span></li>\n</ul>\n</div>\n\n<div style=\"margin-left:24px;\">\n<p><strong><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Information and Concierge Services:</span></span></span></span></span></span></span></strong></p>\n</div>\n\n<div style=\"margin-left:72px;\">\n<ul>\n\t<li><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Provide information about hotel amenities, services, and local attractions.</span></span></span></span></span></span></span></li>\n\t<li><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Assist guests with restaurant reservations, transportation arrangements, and ticket bookings.</span></span></span></span></span></span></span></li>\n\t<li><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Offer personalized recommendations and insider tips to enhance the guest experience.</span></span></span></span></span></span></span></li>\n</ul>\n</div>\n\n<div style=\"margin-left:24px;\">\n<p><strong><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Problem Resolution:</span></span></span></span></span></span></span></strong></p>\n</div>\n\n<div style=\"margin-left:72px;\">\n<ul>\n\t<li><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Address guest concerns or complaints promptly and effectively.</span></span></span></span></span></span></span></li>\n\t<li><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Liaise with hotel staff and management to resolve issues and ensure guest satisfaction.</span></span></span></span></span></span></span></li>\n\t<li><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Follow up with guests to ensure that their needs have been met and that they are satisfied with the resolution.</span></span></span></span></span></span></span></li>\n</ul>\n</div>\n\n<div style=\"margin-left:24px;\">\n<p><strong><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Lobby Presentation:</span></span></span></span></span></span></span></strong></p>\n</div>\n\n<div style=\"margin-left:72px;\">\n<ul>\n\t<li><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Ensure that the lobby area is clean, organized, and visually appealing at all times.</span></span></span></span></span></span></span></li>\n\t<li><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Monitor and replenish amenities such as newspapers, magazines, and refreshments.</span></span></span></span></span></span></span></li>\n\t<li><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Arrange seating areas and decor to create a welcoming and comfortable environment for guests.</span></span></span></span></span></span></span></li>\n</ul>\n</div>\n\n<div style=\"margin-left:24px;\">\n<p><strong><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Guest Recognition and Engagement:</span></span></span></span></span></span></span></strong></p>\n</div>\n\n<div style=\"margin-left:72px;\">\n<ul>\n\t<li><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Build rapport with guests and establish personal connections to make them feel valued and appreciated.</span></span></span></span></span></span></span></li>\n\t<li><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Remember and acknowledge returning guests, VIPs, and loyal customers.</span></span></span></span></span></span></span></li>\n\t<li><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Anticipate guest needs and proactively offer assistance or recommendations.</span></span></span></span></span></span></span></li>\n</ul>\n</div>\n\n<div style=\"margin-left:24px;\">\n<p><strong><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Safety and Security:</span></span></span></span></span></span></span></strong></p>\n</div>\n\n<div style=\"margin-left:72px;\">\n<ul>\n\t<li><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Maintain awareness of the lobby area and surroundings to ensure the safety and security of guests and property.</span></span></span></span></span></span></span></li>\n\t<li><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Monitor guest activity and report any suspicious behavior or security concerns to management.</span></span></span></span></span></span></span></li>\n\t<li><span style=\"background-color:#ffffff;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">Follow established safety protocols and emergency procedures in the event of an incident or evacuation.</span></span></span></span></span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-size:12pt;\">Top Requirements:</span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-size:12pt;\">T</span></strong><span style=\"font-size:12pt;\">eam Up: Be Golden, Collaborate and Help Others Succeed.</span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-size:12pt;\">O</span></strong><span style=\"font-size:12pt;\">wn It: Be a role model, Embrace Responsibility and Keep Learning.</span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-size:12pt;\">P</span></strong><span style=\"font-size:12pt;\">assionately Serve: Be Positive, Care Deeply and Create Memories.</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\">About Us</span></span></strong><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\">:</span></span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Roboto;\"><span style=\"color:#0d0d0d;\">In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. </span></span></span></span><a href=\"https://shaminhotels.com/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"font-size:12pt;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Roboto;\"><span style=\"color:#1155cc;\">https://shaminhotels.com/</span></span></span></span></a></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\">Apply Here!: </span></span></strong><a href=\"https://shaminhotels.jobaline.com/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#1155cc;\">https://shaminhotels.jobaline.com/</span></span></span></a></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Roboto;\">Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.</span></span></span></span></p>\n</div>",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Lobby Attendant\",\"identifier\":\"J15S1386819\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/895769C58B52D9DF59B67A02D35CF4C9/jobs/86819\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=895769C58B52D9DF59B67A02D35CF4C9\",\"datePosted\":\"2026-05-21\",\"description\":\"Job DetailsJob Location: Portsmouth, VA 23704Who are we looking for?\\n\\nAre you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!\\n\\n\\nWhy Should You Work for Shamin Hotels?\\n\\nAmazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!\\n\\nEndless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.\\n\\nAdvancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!\\n\\n\\nHow to Apply:\\n\\nIf you are passionate about hospitality and ready to embark on a rewarding career with Shamin Hotels, we want to hear from you! Please apply here: https://shaminhotels.jobaline.com/\\n\\nEnter the job title and location and apply!\\n\\n \\n\\nPosition Overview:\\n\\nThe Hilton Lobby Ambassador is a key representative of the hotel, responsible for creating a welcoming and memorable experience for guests from the moment they enter the lobby. They provide exceptional customer service, assist with guest inquiries, and ensure that guests feel valued and well taken care of throughout their stay.\\n\\n \\n\\nEssential Job Functions:\\n\\n\\nGuest Greeting and Assistance:\\n\\n\\n\\nWelcome guests as they enter the lobby, providing a warm and friendly greeting.\\n\\n\\n\\tOffer assistance with luggage, directions, and other guest needs.\\n\\tEscort guests to the front desk for check-in or to other areas of the hotel as requested.\\n\\n\\n\\n\\nInformation and Concierge Services:\\n\\n\\n\\n\\n\\tProvide information about hotel amenities, services, and local attractions.\\n\\tAssist guests with restaurant reservations, transportation arrangements, and ticket bookings.\\n\\tOffer personalized recommendations and insider tips to enhance the guest experience.\\n\\n\\n\\n\\nProblem Resolution:\\n\\n\\n\\n\\n\\tAddress guest concerns or complaints promptly and effectively.\\n\\tLiaise with hotel staff and management to resolve issues and ensure guest satisfaction.\\n\\tFollow up with guests to ensure that their needs have been met and that they are satisfied with the resolution.\\n\\n\\n\\n\\nLobby Presentation:\\n\\n\\n\\n\\n\\tEnsure that the lobby area is clean, organized, and visually appealing at all times.\\n\\tMonitor and replenish amenities such as newspapers, magazines, and refreshments.\\n\\tArrange seating areas and decor to create a welcoming and comfortable environment for guests.\\n\\n\\n\\n\\nGuest Recognition and Engagement:\\n\\n\\n\\n\\n\\tBuild rapport with guests and establish personal connections to make them feel valued and appreciated.\\n\\tRemember and acknowledge returning guests, VIPs, and loyal customers.\\n\\tAnticipate guest needs and proactively offer assistance or recommendations.\\n\\n\\n\\n\\nSafety and Security:\\n\\n\\n\\n\\n\\tMaintain awareness of the lobby area and surroundings to ensure the safety and security of guests and property.\\n\\tMonitor guest activity and report any suspicious behavior or security concerns to management.\\n\\tFollow established safety protocols and emergency procedures in the event of an incident or evacuation.\\n\\n\\n \\n\\nTop Requirements:\\n\\n\\n\\tTeam Up: Be Golden, Collaborate and Help Others Succeed.\\n\\tOwn It: Be a role model, Embrace Responsibility and Keep Learning.\\n\\tPassionately Serve: Be Positive, Care Deeply and Create Memories.\\n\\n\\n \\n\\nAbout Us:\\n\\nIn a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/\\n\\n \\n\\nApply Here!: https://shaminhotels.jobaline.com/\\n\\n \\n\\nShamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.\\nQualificationsQualifications:\\n\\n\\n\\n\\tHigh school diploma or equivalent.\\n\\tPrevious experience in customer service, hospitality, or a related field.\\n\\tExcellent communication and interpersonal skills.\\n\\tFriendly and outgoing personality with a genuine desire to help others.\\n\\tStrong problem-solving abilities and ability to remain calm under pressure.\\n\\tKnowledge of hotel operations, local attractions, and tourist services.\\n\\tProfessional appearance and demeanor.\\n\\tAbility to stand, walk, and lift objects for extended periods.\\n\\tFlexibility to work varying shifts, including evenings, weekends, and holidays.\\n\\n\\n\\n\\nThe Hilton Lobby Ambassador plays a vital role in creating a positive first impression and ensuring that guests feel welcome and valued throughout their stay. Their dedication to exceptional service, attention to detail, and proactive approach to guest engagement contribute to the overall success and reputation of the hotel.\\n\",\"responsibilities\":\"Who are we looking for?\\n\\nAre you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!\\n\\n\\nWhy Should You Work for Shamin Hotels?\\n\\nAmazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!\\n\\nEndless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.\\n\\nAdvancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!\\n\\n\\nHow to Apply:\\n\\nIf you are passionate about hospitality and ready to embark on a rewarding career with Shamin Hotels, we want to hear from you! Please apply here: https://shaminhotels.jobaline.com/\\n\\nEnter the job title and location and apply!\\n\\n \\n\\nPosition Overview:\\n\\nThe Hilton Lobby Ambassador is a key representative of the hotel, responsible for creating a welcoming and memorable experience for guests from the moment they enter the lobby. They provide exceptional customer service, assist with guest inquiries, and ensure that guests feel valued and well taken care of throughout their stay.\\n\\n \\n\\nEssential Job Functions:\\n\\n\\nGuest Greeting and Assistance:\\n\\n\\n\\nWelcome guests as they enter the lobby, providing a warm and friendly greeting.\\n\\n\\n\\tOffer assistance with luggage, directions, and other guest needs.\\n\\tEscort guests to the front desk for check-in or to other areas of the hotel as requested.\\n\\n\\n\\n\\nInformation and Concierge Services:\\n\\n\\n\\n\\n\\tProvide information about hotel amenities, services, and local attractions.\\n\\tAssist guests with restaurant reservations, transportation arrangements, and ticket bookings.\\n\\tOffer personalized recommendations and insider tips to enhance the guest experience.\\n\\n\\n\\n\\nProblem Resolution:\\n\\n\\n\\n\\n\\tAddress guest concerns or complaints promptly and effectively.\\n\\tLiaise with hotel staff and management to resolve issues and ensure guest satisfaction.\\n\\tFollow up with guests to ensure that their needs have been met and that they are satisfied with the resolution.\\n\\n\\n\\n\\nLobby Presentation:\\n\\n\\n\\n\\n\\tEnsure that the lobby area is clean, organized, and visually appealing at all times.\\n\\tMonitor and replenish amenities such as newspapers, magazines, and refreshments.\\n\\tArrange seating areas and decor to create a welcoming and comfortable environment for guests.\\n\\n\\n\\n\\nGuest Recognition and Engagement:\\n\\n\\n\\n\\n\\tBuild rapport with guests and establish personal connections to make them feel valued and appreciated.\\n\\tRemember and acknowledge returning guests, VIPs, and loyal customers.\\n\\tAnticipate guest needs and proactively offer assistance or recommendations.\\n\\n\\n\\n\\nSafety and Security:\\n\\n\\n\\n\\n\\tMaintain awareness of the lobby area and surroundings to ensure the safety and security of guests and property.\\n\\tMonitor guest activity and report any suspicious behavior or security concerns to management.\\n\\tFollow established safety protocols and emergency procedures in the event of an incident or evacuation.\\n\\n\\n \\n\\nTop Requirements:\\n\\n\\n\\tTeam Up: Be Golden, Collaborate and Help Others Succeed.\\n\\tOwn It: Be a role model, Embrace Responsibility and Keep Learning.\\n\\tPassionately Serve: Be Positive, Care Deeply and Create Memories.\\n\\n\\n \\n\\nAbout Us:\\n\\nIn a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/\\n\\n \\n\\nApply Here!: https://shaminhotels.jobaline.com/\\n\\n \\n\\nShamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"SHAMIN HOTELS MASTER\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=895769C58B52D9DF59B67A02D35CF4C9\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"425 Water St\",\"addressLocality\":\"Portsmouth\",\"addressRegion\":\"VA\",\"postalCode\":23704,\"addressCountry\":\"USA\"}},\"qualifications\":\"Qualifications:\\n\\n\\n\\n\\tHigh school diploma or equivalent.\\n\\tPrevious experience in customer service, hospitality, or a related field.\\n\\tExcellent communication and interpersonal skills.\\n\\tFriendly and outgoing personality with a genuine desire to help others.\\n\\tStrong problem-solving abilities and ability to remain calm under pressure.\\n\\tKnowledge of hotel operations, local attractions, and tourist services.\\n\\tProfessional appearance and demeanor.\\n\\tAbility to stand, walk, and lift objects for extended periods.\\n\\tFlexibility to work varying shifts, including evenings, weekends, and holidays.\\n\\n\\n\\n\\nThe Hilton Lobby Ambassador plays a vital role in creating a positive first impression and ensuring that guests feel welcome and valued throughout their stay. Their dedication to exceptional service, attention to detail, and proactive approach to guest engagement contribute to the overall success and reputation of the hotel.\\n\",\"experienceRequirements\":\"Qualifications:\\n\\n\\n\\n\\tHigh school diploma or equivalent.\\n\\tPrevious experience in customer service, hospitality, or a related field.\\n\\tExcellent communication and interpersonal skills.\\n\\tFriendly and outgoing personality with a genuine desire to help others.\\n\\tStrong problem-solving abilities and ability to remain calm under pressure.\\n\\tKnowledge of hotel operations, local attractions, and tourist services.\\n\\tProfessional appearance and demeanor.\\n\\tAbility to stand, walk, and lift objects for extended periods.\\n\\tFlexibility to work varying shifts, including evenings, weekends, and holidays.\\n\\n\\n\\n\\nThe Hilton Lobby Ambassador plays a vital role in creating a positive first impression and ensuring that guests feel welcome and valued throughout their stay. Their dedication to exceptional service, attention to detail, and proactive approach to guest engagement contribute to the overall success and reputation of the hotel.\\n\",\"validThrough\":\"2026-06-30\"}",
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