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HomeCompaniesEppr Fa Us2 Oraclecloud Com CX 2Associate Patient & Customer Experience Liaison

Associate Patient & Customer Experience Liaison

Eppr Fa Us2 Oraclecloud Com CX 2 · Staten Island, Richmond, United States; Staten Island U Hosp North, Staten Island, NY, US · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEppr Fa Us2 Oraclecloud Com CX 2
TitleAssociate Patient & Customer Experience Liaison
Normalized title-
Department / teamPatient and Customer Experience
LocationStaten Island, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-18 / 2026-06-19
Changed / last seen2026-06-19 / 2026-06-20

Related slices

PageWhat it containsOpen
Company jobsActive postings from Eppr Fa Us2 Oraclecloud Com CX 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Staten Island.Open
Department jobsActive postings in Patient and Customer Experience.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEppr Fa Us2 Oraclecloud Com CX 2
Sourceb7251a21-72e1-459d-967a-2deb27e5f8ec
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Job Description Serves as liaison between care providers, patients and families. Maintains ongoing communication with patients and their families; responds to some of the comfort needs for patients. Assists patients and families in obtaining answers to questions that they may have; informs patients and families of available resources to help with their non-medical needs. Job Responsibility Maintains ongoing communication with patients and their families. Makes periodic rounds of the waiting room, examination areas, lobby, treatment floors, emergency room etc. to check in with patients and/or families and assess satisfaction and comfort level. Assists patients and families by obtaining answers to questions including non-clinical information on the status and causes of delays. Provides directions to other areas of the hospital such as the cafeteria, public restrooms, chapel etc. Provides general, public information regarding other hospital services and programs. Interprets and communicates the Patient Bill of Rights and other policies and procedures to patients, families, staff and volunteers. Communicates any concerns needing immediate attention to the appropriate staff person (e.g. Nursing, Security, Access Services, Maintenance etc.). Responds to some comfort needs for patients as approved by nursing. Escorts families to the patient’s exam room, when appropriate. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification High School Diploma or equivalent required. 0-1 years of relevant experience, required. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Full job record

Job ID249bb81a15c3a98211a159fe96ded3cddcf28a01
Org IDe8b712fb-8d92-42f1-9ad7-a9f05ce78140
Source IDb7251a21-72e1-459d-967a-2deb27e5f8ec
Board IDb7251a21-72e1-459d-967a-2deb27e5f8ec
Provideroracle_hcm
Provider Job Key183602
TitleAssociate Patient & Customer Experience Liaison
Normalized Title
Statusactive
Activeyes
Location TextStaten Island, Richmond, United States; Staten Island U Hosp North, Staten Island, NY, US
DepartmentPatient and Customer Experience
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
Region
CityStaten Island
Salary RawDescription Job Description Serves as liaison between care providers, patients and families. Maintains ongoing communication with patients and their families; responds to some of the comfort needs for patients. Assists patients and families in obtaining answers to questions that they may have; informs patients and families of available resources to help with their non-medical needs. Job Responsibility Maintains ongoing communication with patients and their families. Makes periodic rounds of the waiting room, examination areas, lobby, treatment floors, emergency room etc. to check in with patients and/or families and assess satisfaction and comfort level. Assists patients and families by obtaining answers to questions including non-clinical information on the status and causes of delays. Provides directions to other areas of the hospital such as the cafeteria, public restrooms, chapel etc. Provides general, public information regarding other hospital services and programs. Interprets and communicates the Patient Bill of Rights and other policies and procedures to patients, families, staff and volunteers. Communicates any concerns needing immediate attention to the appropriate staff person (e.g. Nursing, Security, Access Services, Maintenance etc.). Responds to some comfort needs for patients as approved by nursing. Escorts families to the patient’s exam room, when appropriate. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification High School Diploma or equivalent required. 0-1 years of relevant experience, required. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Salary Min
Salary Max
Salary Currency
Salary Periodhour
Source URLhttps://eppr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/183602
Apply URLhttps://eppr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/183602
First Seen At2026-06-19 12:02:13Z
Last Seen At2026-06-20 12:31:16Z
Last Checked At2026-06-20 12:31:16Z
Last Changed At2026-06-19 12:02:13Z
Inactive At
Source Posted At2026-06-18 20:39:45Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=eppr.fa.us2.oraclecloud.com|CX_2/date=2026-06-20/2026-06-20T12-29-52-442Z-4cab46da5639472f89422ba5578cf46efb92b04e15e6eea7a1a7349d2394b006.json
Event Fields
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  "last_changed_at": "2026-06-19T12:02:13.296Z",
  "active_status": "active"
}
Parsed Structured
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  "inferred_at": "2026-06-20T12:31:14.923Z",
  "launch_scope": {
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  },
  "remote_policy": null,
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}
Extensions
{}
Native Structured
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