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    "ExternalDescriptionStr": "<div style=\"background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px\"><strong>Specialist, Client Operation I</strong></div><p>At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.</p><p>Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.</p><div style=\"background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px\">We’re seeking a future team member for the role of <strong>Specialist, Client Operation I</strong>to join our <strong>Wealth Services Client Service</strong> team. This role is located in <strong>Lake Mary. </strong></div><div style=\"background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px\"> </div><div style=\"background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px\"><strong>In this role, you’ll make an impact in the following ways: </strong></div><ul><li>Participate in the end-to-end client service delivery model and reports on client satisfaction.</li><li>Participate in issue resolution of moderately complex day-to-day issues and engages internal partners as needed.</li><li>Collect data on the execution of service commitments.</li><li>Build their understanding of clients’ business.</li><li>Serve as a project member on projects to help clients streamline their operating model across our franchise.</li><li>Engage in a culture of continuous service improvement, including digital adoption.</li><li>Build relationships with business partners.</li><li>May engage in client service activities related to client service or sales support, including assisting in the creation of RFPs, KPIs or client documents by providing required data.</li></ul><div style=\"background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px\"><strong>To be successful in this role, we’re seeking the following: </strong></div><ul><li>Bachelor’s degree or the equivalent combination of education and experience is required.</li><li>3-5 years of total work experience preferred.</li><li>Client Service experience preferred.</li><li>Financial Services experience preferred.</li><li>Strong analytical and communication skills.</li><li>The ideal person should be well organized, as you will be client facing, providing excellent client service through professionalism, and personable traits of extraverted/outgoing, with a driven mentality.</li><li>Problem solving, and motivated.</li></ul><p>At BNY, our culture speaks for itself, check out the latest BNY news at:</p><p><a href=\"https://www.bny.com/corporate/global/en/about-us/newsroom.html\" target=\"_blank\" rel=\"noopener noreferrer\">BNY Newsroom</a></p><p><a href=\"https://www.linkedin.com/company/bnyglobal/posts/?feedView=all\" target=\"_blank\" rel=\"noopener noreferrer\">BNY LinkedIn </a></p><p>Here’s a few of our recent awards: </p><ul><li>America’s Most Innovative Companies, Fortune, 2025</li><li>World’s Most Admired Companies, Fortune 2025</li><li>“Most Just Companies”, Just Capital and CNBC, 2025 </li></ul><p>Our Benefits and Rewards:</p><p>BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. </p><p>BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</p>",
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