Customer Service Coordinator (63101)

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    "description": "<p dir=\"ltr\"><strong>United Education Institute is a leader in post-secondary career education. Working at our employee-owned company is more than just a great career - its an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.</strong></p>\r\n\r\n<p dir=\"ltr\"><strong>We are currently seeking a Customer Services Coordinator to join our team at our campus. In this position you will be responsible for providing customer service to students, prospective clients, and campus visitors.</strong></p>\r\n\r\n<p dir=\"ltr\"><strong>Your primary duties will include:</strong></p>\r\n\r\n<ul>\r\n\t<li dir=\"ltr\">\r\n\t<p dir=\"ltr\"><strong>Complies with all Federal, State, accreditation and institutional policies and procedures.</strong></p>\r\n\t</li>\r\n\t<li dir=\"ltr\">\r\n\t<p dir=\"ltr\"><strong>Welcome on-site visitors, determines nature of business, and announces visitors to appropriate personnel.</strong></p>\r\n\t</li>\r\n\t<li dir=\"ltr\">\r\n\t<p dir=\"ltr\"><strong>Retrieve messages and voicemail and forward to appropriate personnel.</strong></p>\r\n\t</li>\r\n\t<li dir=\"ltr\">\r\n\t<p dir=\"ltr\"><strong>Answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.</strong></p>\r\n\t</li>\r\n\t<li dir=\"ltr\">\r\n\t<p dir=\"ltr\"><strong>Takes and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable.</strong></p>\r\n\t</li>\r\n\t<li dir=\"ltr\">\r\n\t<p dir=\"ltr\"><strong>Answers general questions about the organization and provides callers with address, directions, and other information.</strong></p>\r\n\t</li>\r\n\t<li dir=\"ltr\">\r\n\t<p dir=\"ltr\"><strong>Monitors visitor access and issues passes when required.</strong></p>\r\n\t</li>\r\n\t<li dir=\"ltr\">\r\n\t<p dir=\"ltr\"><strong>Updates appointment calendars.</strong></p>\r\n\t</li>\r\n\t<li dir=\"ltr\">\r\n\t<p dir=\"ltr\"><strong>Receives, sorts, and routes mail, and maintains and routes publications.</strong></p>\r\n\t</li>\r\n\t<li dir=\"ltr\">\r\n\t<p dir=\"ltr\"><strong>Maintains fax machines, assists users, sends faxes and retrieves and routes incoming faxes.</strong></p>\r\n\t</li>\r\n\t<li dir=\"ltr\">\r\n\t<p dir=\"ltr\"><strong>Takes payment for services and products.</strong></p>\r\n\t</li>\r\n\t<li dir=\"ltr\">\r\n\t<p dir=\"ltr\"><strong>Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.</strong></p>\r\n\t</li>\r\n\t<li dir=\"ltr\">\r\n\t<p dir=\"ltr\"><strong>Performs other clerical duties as needed, such as filing, photocopying, and data entry.</strong></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<ul>\r\n\t<li dir=\"ltr\">\r\n\t<p dir=\"ltr\"><strong>High School Diploma or GED; or an equivalent combination of education and experience</strong></p>\r\n\t</li>\r\n\t<li dir=\"ltr\">\r\n\t<p dir=\"ltr\"><strong>Positive attitude at all times</strong></p>\r\n\t</li>\r\n\t<li dir=\"ltr\">\r\n\t<p dir=\"ltr\"><strong>Customer service oriented</strong></p>\r\n\t</li>\r\n\t<li dir=\"ltr\">\r\n\t<p dir=\"ltr\"><strong>Ability to multitask</strong></p>\r\n\t</li>\r\n\t<li dir=\"ltr\">\r\n\t<p dir=\"ltr\"><strong>Effective communication skills</strong></p>\r\n\t</li>\r\n\t<li dir=\"ltr\">\r\n\t<p dir=\"ltr\"><strong>English will be the primary language used; bilingual abilities useful but not required.</strong></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p dir=\"ltr\"><strong>We offer an exciting, fast-paced and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that include; Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits and much more.</strong></p>\r\n\r\n<p dir=\"ltr\"><strong>If changing students lives is also important to you, and you have the qualifications reflected above, we would love to hear from you!</strong></p>",
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