NOC Engineer

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    "ExternalDescriptionStr": "<p>The NOC Engineer<strong>&nbsp;</strong>is a senior operational engineering role responsible for improving the availability, stability, and reliability of enterprise IT and OT systems across a multi-affiliate, regulated environment. This role leads complex incident response, resolves cross-domain production issues, and reduces repeat incidents through advanced troubleshooting, observability, automation, and disciplined operational execution.</p><p>The Network Operations Center plays a critical role in enterprise operations and supports the continued evolution of a broader command center model for IT and OT operations. This is an opportunity to join a talented team, help strengthen monitoring and operational capabilities, and contribute to meaningful enterprise reliability work. If you are a hands-on engineer who enjoys solving difficult technical problems, improving operations, and helping build something stronger, we encourage you to apply.</p><p>This role serves as a top-tier escalation point, supports advanced first- and second-level troubleshooting across Windows, Linux, networking, enterprise applications, and infrastructure platforms, and is expected to develop strong technical and operational documentation, including SOPs, runbooks, troubleshooting guides, incident reports, post-incident reviews, and operational summaries. This position may also participate in a <strong>rotational on-call schedule</strong> and may be required to provide after-hours support for major incidents, critical issues, maintenance activities, or operational escalations.</p>",
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    "CorporateDescriptionStr": "<span>MidAmerican Energy Company, a Midwest utility, provides regulated electric and natural gas service to more than 1.6 million customers in Illinois, Iowa, Nebraska and South Dakota. The company owns and operates a portfolio of power-generating assets, approximately 61% of which is wind generation.</span>",
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    "ExternalQualificationsStr": "<p><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Bachelor’s degree in computer science, information technology or related field; or equivalent work experience. (Typically, four years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor’s degree. A minimum of two years additional directly related technical experience is required.)&nbsp;</span></span></p><p><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Must have five or more years of experience.&nbsp;</span></span></p><p>Strong experience leading or supporting high-severity incidents in a production environment.</p><p>Strong hands-on troubleshooting across Windows, Linux, networking, and enterprise infrastructure.</p><p>Solid knowledge of TCP/IP, routing, switching, VLANs, DNS, DHCP, VPNs, firewalls, and load balancing.</p><p>Experience with enterprise monitoring, alerting, and ticketing platforms.</p><p>Experience using logs, dashboards, packet captures, traces, and network / system diagnostic tools.</p><p>Experience with Python, scripting, APIs, automation, or coding-based solutions.</p><p>Strong writing and communication skills, with the ability to create clear, accurate, and professional SOPs, runbooks, network diagrams, technical procedures, incident reports, post-incident reviews, and operational summaries.</p><p>Ability to work effectively in a 24×7 environment, remain calm during major incidents, and participate in a rotational on-call schedule as needed.</p><p>Preferred Qualifications</p><p>Experience in regulated, multi-affiliate, or OT / industrial environments.</p><p>CCNA, CCNP, or equivalent networking knowledge.</p><p>Experience with observability platforms, metrics, logs, traces, and alert design.</p><p>Familiarity with ITIL-based incident, problem, and change management practices.</p><p>Experience with cloud, hybrid infrastructure, or configuration / automation tooling.</p><p>Experience helping build or mature a command center or enterprise operations function.</p><p>Candidates will complete a short technical simulation involving real-world troubleshooting scenarios.<span style=\"font-family: Aptos, sans-serif;\"><span style=\"font-size: 11pt; line-height: 107%;\"> The simulation may include troubleshooting scenarios across networking, Windows, Linux, incident response, automation, and operational decision-making.</span></span><br><br><strong>Work Authorization/Sponsorship</strong></p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in;\">At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links. <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.uscis.gov/working-in-the-united-states/temporary-nonimmigrant-workers\">Nonimmigrant Workers</a> and&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.uscis.gov/green-card/green-card-eligibility/green-card-for-employment-based-immigrants\">Green Card for Employment-Based Immigrants</a></p><p>&nbsp;</p><div style=\"border: 1pt solid windowtext; padding: 1pt 4pt;\"><p><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Position descriptions are developed as guides for the employees of Berkshire Hathaway Energy. The management team of Berkshire Hathaway Energy reserves the right to modify job responsibilities and position requirements to meet the corporate business goals and needs.</span></span></p></div>",
    "InternalQualificationsStr": "<p><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Bachelor’s degree in computer science, information technology or related field; or equivalent work experience. (Typically, four years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor’s degree. A minimum of two years additional directly related technical experience is required.)&nbsp;</span></span></p><p><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Must have five or more years of experience.&nbsp;</span></span></p><p>Strong experience leading or supporting high-severity incidents in a production environment.</p><p>Strong hands-on troubleshooting across Windows, Linux, networking, and enterprise infrastructure.</p><p>Solid knowledge of TCP/IP, routing, switching, VLANs, DNS, DHCP, VPNs, firewalls, and load balancing.</p><p>Experience with enterprise monitoring, alerting, and ticketing platforms.</p><p>Experience using logs, dashboards, packet captures, traces, and network / system diagnostic tools.</p><p>Experience with Python, scripting, APIs, automation, or coding-based solutions.</p><p>Strong writing and communication skills, with the ability to create clear, accurate, and professional SOPs, runbooks, network diagrams, technical procedures, incident reports, post-incident reviews, and operational summaries.</p><p>Ability to work effectively in a 24×7 environment, remain calm during major incidents, and participate in a rotational on-call schedule as needed.</p><p>Preferred Qualifications</p><p>Experience in regulated, multi-affiliate, or OT / industrial environments.</p><p>CCNA, CCNP, or equivalent networking knowledge.</p><p>Experience with observability platforms, metrics, logs, traces, and alert design.</p><p>Familiarity with ITIL-based incident, problem, and change management practices.</p><p>Experience with cloud, hybrid infrastructure, or configuration / automation tooling.</p><p>Experience helping build or mature a command center or enterprise operations function.</p><p>Candidates will complete a short technical simulation involving real-world troubleshooting scenarios.<span style=\"font-family: Aptos, sans-serif;\"><span style=\"font-size: 11pt; line-height: 107%;\"> The simulation may include troubleshooting scenarios across networking, Windows, Linux, incident response, automation, and operational decision-making.</span></span><br><br><strong>Work Authorization/Sponsorship</strong></p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in;\">At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links. <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.uscis.gov/working-in-the-united-states/temporary-nonimmigrant-workers\">Nonimmigrant Workers</a> and&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.uscis.gov/green-card/green-card-eligibility/green-card-for-employment-based-immigrants\">Green Card for Employment-Based Immigrants</a></p><p>&nbsp;</p><div style=\"border: 1pt solid windowtext; padding: 1pt 4pt;\"><p><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Position descriptions are developed as guides for the employees of Berkshire Hathaway Energy. The management team of Berkshire Hathaway Energy reserves the right to modify job responsibilities and position requirements to meet the corporate business goals and needs.</span></span></p></div>",
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