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Home › Companies › 009d3c1e B72d 4545 9404 7b7c11c5d742 19000101 000001 › Member Experience Officer

Member Experience Officer

009d3c1e B72d 4545 9404 7b7c11c5d742 19000101 000001 · Oklahoma City, OK, US, Oklahoma City, OK · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company009d3c1e B72d 4545 9404 7b7c11c5d742 19000101 000001
TitleMember Experience Officer
Normalized title-
Department / team-
LocationOklahoma City, OK, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-01 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 009d3c1e B72d 4545 9404 7b7c11c5d742 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Oklahoma City.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company009d3c1e B72d 4545 9404 7b7c11c5d742 19000101 000001
Source668f52e0-d17a-44c8-80f0-d16f6024bc91
ATS providerADP Workforce Now Recruiting

Description

ABOUT US: Oklahoma's Credit Union has been happy to help Oklahomans for over 60 years. From the beginning, OKCU has sought to keep people economically independent by helping them learn to save and borrow responsibly. We have over 600 million dollars in assets and employ over 145 people. OKCU offers branch access at over 91 locations across Oklahoma and over 5,000 locations nationwide. We serve over 47,000 people who enjoy benefits such as low or no fees on services, higher rates on deposits, and low rates on home or auto loans. At OKCU, we are happy to guide you through a comprehensive training program to find a career path that works for you. Experience a robust benefits package and have a little fun along the way. ABOUT YOU: You really care about helping people in your community. You are always thinking of ways to make your job or life easier. You are the kind of person who likes to be held accountable, you don't want to leave anyone hanging! You love helping people do more with their money. You enjoy a happy place to work. Join a community that puts people first, not profits. Want to learn more about who we are and what we're about? Take a look at what's important to us and hopefully it's important to you, too. VISIT: okcu.org facebook.com/OklahomasCU instagram.com/oklahomascreditunion linkedin.com/company/oklahomascu twitter.com/OklahomasCU youtube.com/user/MyOECU ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide outstanding member service and contribute to overall team effort. Fully understand and actively assist members in using credit union products and services. Process and service all types of secured and unsecured consumer loans and related products, open new accounts. Interview members to obtain all personal and financial data needed to complete loan applications in person, by phone, via Internet, or through indirect channels. Analyze member applications regarding financial status, credit history, debt ratios, collateral or other information; make recommendations for loan decisions. Council members on financial issues when appropriate. Refer credit union products and services; analyze potential lending opportunities in each situation to further assist members and increase the credit union loan portfolio. Disburse loans and complete documentation accurately and efficiently. Track applications approved, booked, denied; actively follow up on pending applications. Collect delinquent accounts on a daily basis, determine reasons for delinquency and develop a plan with members to bring accounts up-to-date. Meet individual goals and work to meet branch and credit union goals. Support the credit union's strong relationship banking culture through on-going customer contact, quality member service and superior product knowledge. Perform routine transactions, including deposits, withdrawals, transfers, payments, account maintenance, cashier's checks and money orders. Maintain and regularly balance cash and other negotiable instruments. Ensure confidentiality regarding member transactions and information. Ensure compliance with all credit union policies and procedures. EDUCATION AND EXPERIENCE: Customer service experience HOURS: Monday through Friday, 8:45 am to 5:15 pm, every other Saturday from 8:45 am to 1:15 pm BENEFITS FOR FULL-TIME EMPLOYEES: Employee medical coverage 90% paid by OKCU Employee dental, vision and life insurance paid by OKCU Tuition reimbursement program BENEFITS FOR ALL ELIGIBLE EMPLOYEES: 401(k) contribution of 3%, plus additional profit-sharing match of 3-7% Volunteer opportunities to serve the community Gym membership reimbursement Comprehensive training opportunities And much more! Oklahoma's Credit Union is an EEO/AA employer.

Full job record

Job ID23ed341be8b8d16d6bbcd706cb19b5eed5d931ca
Org IDc982c4e1-2e6a-4e3e-8680-855774b4f58a
Source ID668f52e0-d17a-44c8-80f0-d16f6024bc91
Board ID668f52e0-d17a-44c8-80f0-d16f6024bc91
Provideradp_workforcenow
Provider Job Key631547
TitleMember Experience Officer
Normalized Title—
Statusactive
Activeyes
Location TextOklahoma City, OK, US, Oklahoma City, OK
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionOK
CityOklahoma City
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=009d3c1e-b72d-4545-9404-7b7c11c5d742&ccId=19000101_000001&lang=en_US&type=JS&jobId=631547&jwId=9202023436665_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=009d3c1e-b72d-4545-9404-7b7c11c5d742&ccId=19000101_000001&lang=en_US&type=JS&jobId=631547&jwId=9202023436665_1
First Seen At2026-05-31 18:32:19Z
Last Seen At2026-06-06 12:24:09Z
Last Checked At2026-06-06 12:24:09Z
Last Changed At2026-06-06 12:24:09Z
Inactive At—
Source Posted At2026-05-01 14:43:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=009d3c1e-b72d-4545-9404-7b7c11c5d742|19000101_000001/date=2026-06-06/2026-06-06T12-24-08-661Z-8ce9d6542366e97a4b810ae183d699108b543e1ef933451000cba8fc8701b931.json
Event Fields
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  "last_changed_at": "2026-06-06T12:24:09.108Z",
  "active_status": "active"
}
Parsed Structured
{
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  "location": {
    "raw": "Oklahoma City, OK, US, Oklahoma City, OK",
    "city": "Oklahoma City",
    "region": "OK",
    "country": "United States",
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    "confidence": 0.95
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  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T12:24:09.103Z",
  "launch_scope": {
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    "included": true,
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      "city": "Oklahoma City",
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      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
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    "countries": [
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    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;' id=\"isPasted\"><strong><span style='font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F105E;'>ABOUT US:</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style='font-size: 14px; font-family: \"Century Gothic\", sans-serif; color: black;'>Oklahoma&#39;s Credit Union has been happy to help Oklahomans for over 60 years. From the beginning, OKCU has sought to keep people economically independent by helping them learn to save and borrow responsibly. We have over 600 million dollars in assets and employ over 145 people. OKCU offers branch access at over 91 locations across Oklahoma and over 5,000 locations nationwide. We serve over 47,000 people who enjoy benefits such as low or no fees on services, higher rates on deposits, and low rates on home or auto loans.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style='font-size: 14px; font-family: \"Century Gothic\", sans-serif; color: black;'>At OKCU, we are happy to guide you through a comprehensive training program to find a career path that works for you. Experience a robust benefits package and have a little fun along the way.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong><span style='font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F105E;'>ABOUT YOU:</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style='font-size: 14px; font-family: \"Century Gothic\", sans-serif; color: black;'>You really care about helping people in your community. You are always thinking of ways to make your job or life easier. You are the kind of person who likes to be held accountable, you don&#39;t want to leave anyone hanging! You love helping people do more with their money. You enjoy a happy place to work.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style='font-size: 14px; font-family: \"Century Gothic\", sans-serif; color: black;'>Join a community that puts people first, not profits. Want to learn more about who we are and what we&#39;re about? Take a look at what&#39;s important to us and hopefully it&#39;s important to you, too.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong><span style='font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F105E;'>VISIT:</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(65, 65, 65); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif; color: black;'>okcu.org</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(65, 65, 65); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif; color: black;'>facebook.com/OklahomasCU</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(65, 65, 65); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif; color: black;'>instagram.com/oklahomascreditunion</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(65, 65, 65); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif; color: black;'>linkedin.com/company/oklahomascu</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(65, 65, 65); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif; color: black;'>twitter.com/OklahomasCU</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(65, 65, 65); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif; color: black;'>youtube.com/user/MyOECU</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong><span style='font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F105E;'>ESSENTIAL FUNCTIONS:</span></strong></p><p><span style='font-family: \"Century Gothic\", sans-serif; color: rgb(0, 0, 0);'>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Provide outstanding member service and contribute to overall team effort.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Fully understand and actively assist members in using credit union products and services.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Process and service all types of secured and unsecured consumer loans and related products, open new accounts.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Interview members to obtain all personal and financial data needed to complete loan applications in person, by phone, via Internet, or through indirect channels.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Analyze member applications regarding financial status, credit history, debt ratios, collateral or other information; make recommendations for loan decisions.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Council members on financial issues when appropriate.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Refer credit union products and services; analyze potential lending opportunities in each situation to further assist members and increase the credit union loan portfolio.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Disburse loans and complete documentation accurately and efficiently.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Track applications approved, booked, denied; actively follow up on pending applications.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Collect delinquent accounts on a daily basis, determine reasons for delinquency and develop a plan with members to bring accounts up-to-date.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Meet individual goals and work to meet branch and credit union goals.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Support the credit union&#39;s strong relationship banking culture through on-going customer contact, quality member service and superior product knowledge.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Perform routine transactions, including deposits, withdrawals, transfers, payments, account maintenance, cashier&#39;s checks and money orders.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Maintain and regularly balance cash and other negotiable instruments.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Ensure confidentiality regarding member transactions and information.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Ensure compliance with all credit union policies and procedures.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong><span style='font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F105E;'>EDUCATION AND EXPERIENCE:</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Customer service experience</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong><span style='font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F105E;'>HOURS:</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Monday through Friday, 8:45 am to 5:15 pm, every other Saturday from 8:45 am to 1:15 pm</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong><span style='font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F105E;'>BENEFITS FOR FULL-TIME EMPLOYEES:</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: black; line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Employee medical coverage 90% paid by OKCU</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: black; line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Employee dental, vision and life insurance paid by OKCU</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: black; line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Tuition reimbursement program</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong><span style='font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F105E;'>BENEFITS FOR ALL ELIGIBLE EMPLOYEES:</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: black; line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>401(k) contribution of 3%, plus additional profit-sharing match of 3-7%</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: black; line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Volunteer opportunities to serve the community</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: black; line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Gym membership reimbursement</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: black; line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Comprehensive training opportunities</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: Calibri, sans-serif; color: black; line-height: normal; background: white;\"><span style='font-family: \"Century Gothic\", sans-serif;'>And much more!</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong><span style='font-size:16px;font-family:\"Century Gothic\",sans-serif;color:#2F105E;'>Oklahoma&#39;s Credit Union is an EEO/AA employer.</span></strong></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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