Technical Solutions Team Lead

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  "language": "en",
  "location": {
    "raw": "Christchurch, Canterbury, 8011, New Zealand",
    "city": "Christchurch",
    "region": "Canterbury",
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    "confidence": 0.8
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  "inferred_at": "2026-06-06T10:12:45.616Z",
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    "included": true,
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  "workplace_type": "on_site",
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    "location": {
      "city": "Christchurch",
      "state": "Canterbury"
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    "departmentLabel": "Technical Services & Solutions",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Christchurch",
      "state": "Canterbury",
      "postalCode": "8011",
      "addressCountry": "New Zealand"
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    "datePosted": "2026-03-31",
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    "description": "<p><span style=\"font-weight: bold\">Lead from the front. Solve real customer problems. </span></p>\n<p><br></p>\n<p>Tribe Technologies is on the lookout for an experienced <span style=\"font-weight: bold\">Technical Solutions Team Lead</span> to join our Christchurch CBD‑based team. This is a hands‑on leadership role where you’ll combine your technical expertise with your passion for people and customer success.</p>\n<p>You’ll be the go‑to expert for solving complex, escalated technical challenges, working closely with our amazing customers, and leading a small (but mighty!) team of technical specialists.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What you’ll be doing</span></p>\n<ul>\n<li>Take ownership of escalated technical issues and drive practical, high‑quality solutions</li>\n<li>Act as a technical escalation point for both customers and internal teams</li>\n<li>Visit local customers on site to understand challenges and deliver outstanding service</li>\n<li>Lead, coach, and support a small team of technical specialists</li>\n<li>Share knowledge and set technical best practice across the team</li>\n<li>Work collaboratively with wider teams to continuously improve customer outcomes</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What we’re looking for</span></p>\n<ul>\n<li>Strong hands‑on technical expertise (infrastructure, systems, or solution‑based environments)</li>\n<li>Proven experience solving complex technical problems in a customer‑focused setting</li>\n<li>People leadership experience – you don’t have to be a seasoned manager, but you enjoy leading and coaching others</li>\n<li>Excellent communication skills and the ability to explain technical concepts clearly</li>\n<li>A proactive, solutions‑focused mindset with a genuine passion for customer experience</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Why join Tribe?</span></p>\n<ul>\n<li>Be part of a supportive, values‑driven organisation</li>\n<li>Lead meaningful work that directly impacts our customers</li>\n<li>Enjoy the variety of office‑based work, problem‑solving, and customer visits</li>\n<li>Work with a talented team who genuinely care about what they do</li>\n</ul>\n<p><br></p>\n<p>For more information on what we do and working at Tribe, visit our website at <a href=\"https://www.tribe.co.nz\" target=\"_blank\" rel=\"noopener noreferrer\">www.tribe.co.nz</a> and follow us on LinkedIn. </p>",
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    "jobOpeningName": "Technical Solutions Team Lead",
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    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://ourtribe.bamboohr.com/careers/126",
    "employmentStatusLabel": "Full-Time"
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