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Collections Associate I

08C489536736DC74D2C102147A2A4AA5 · Corporate Office - Rapid City, SD 57702; 2700 N Plaza Dr, Rapid City, SD, 57702, USA · Active · Paycom ATS

Job facts

FieldValue
Company08C489536736DC74D2C102147A2A4AA5
TitleCollections Associate I
Normalized title-
Department / teamBanking
LocationRapid City, SD, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-06-11 / 2026-06-12
Changed / last seen2026-06-12 / 2026-06-22

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Linked records

Company08C489536736DC74D2C102147A2A4AA5
Sourced2474413-fba3-4e08-bf39-131905f51fa9
ATS providerPaycom ATS

Description

Description Who We Are We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, "We Improve Lives." This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members. At BHFCU, we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths. General Purpose:   Assist with the collection activity on delinquent accounts.  Assist in the preparation of necessary reports for Management and the Board of Directors.  Provide financial counseling for those members needing assistance.  Perform quality control audits on loan files and computer records. Essential Duties/Responsibilities Assist with daily collection operations and maintain the centralized collections queue as directed by AVP Collections.  Responsible for the initial collection of delinquent loans as directed by the AVP Collections.  Implement and execute all AVP Collections and CLO approved decisions. First point of contact with members via letter, phone, text messages, and email for loans that are in delinquent status. Make payment arrangements and provide financial education to member’s in order to establish payment plans to bring member’s loan current. Work various Collection Dept reports, conduct research and perform clerical tasks as assigned by AVP Collections. Communicate offset of funds with members who are in delinquent loan status per applicable loan disclosures. Perform skip-tracing on delinquent accounts. Investigate and resolve member’s credit bureau disputes via mail, email, or phone call. Other Duties/Responsibilities Maintain records to support collection activity on accounts assigned for collection. Assist AVP Collections with collection reports for comparability and analysis. Assist with calls related to garnishments, bankruptcy, repossessions, and third-party collections as assigned by AVP Collections. Direct members to appropriate resources. Ensure confidentiality and security of all loans assigned for collections. Take necessary actions such as reviewing/revoking credit cards or line-of-credit or placing funds on hold when necessary. Ability to work flexible hours when deemed necessary by AVP Collections. Perform other duties as may be assigned by AVP Collections or CLO. Job Qualifications (Knowledge) Knowledge of laws and regulations affecting lending and collections. Knowledge of bankruptcy, repossessions, and third-party collections. Knowledge of organization's policies/procedures and Credit Union's service philosophy. Knowledge of the Credit Union's in-house computer system. Knowledge of the Credit Union's products and services. Knowledge of the legal, insurance, regulatory, economic, competitive, and technology environments that may affect the collections operation function. Job Qualifications (Skills) Black Hills FCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.  The following list outlines the physical considerations that are normally encountered in this job. Vision: A sighted person to read and interpret financial data. Speech/Hearing: Ability to communicate verbally and in writing with staff, members and vendors. Manual Dexterity: Ability to perform necessary computer-related input. Physical Mobility: Moderate mobility required.  Requires the ability to work flexible hours. Job Qualifications (Ability) Ability to understand and follow complex written and oral instructions. Ability to comprehend complex functions and procedures and to be able to disseminate that knowledge in a clear and understandable format to others. Ability to express oneself, clearly and concisely, both orally and in writing. Ability to interact positively with co-workers, management, and the public to promote a team effort and maintain a positive attitude even under extreme pressure. Ability to remain professional and calm during conversations for members who are in delinquent status. Ability to provide financial education and World Class Member Service while collecting overdue payments from members. Ability to think critically and provide recommendations for the member’s financial well-being. Refer members to appropriate CU representative for financial products/services where applicable. Ability to prepare and maintain confidential records and reports. Ability to gather, assemble, correlate, and analyze facts and develop solutions. Ability to analyze statistics and financial data. Job Qualifications (Education/Experience) Collections Associate I: Job requires a high school level of language, math and reasoning skills. Zero to two years’ experience in a related field with equal responsibilities is acceptable.  Formal training should be supplemented with continuing education. Collections Associate II: Meets the essential job functions, knowledge, skills and ability requirements for a Collections Associate I. 3 or more years of relevant experience in a related field provided the candidate has held equivalent responsibilities. Formal training should be complemented by ongoing professional development. Ability to independently manage the collections queue assignments and set deadlines. Ability to collaborate with team members and cross-train where appropriate. Ability to process third party payments Responsible for flagging accounts for charge off. Ability to process garnishments. Ability to work on various reports with internal and external stakeholders. Ability to process consumer credit counseling proposals and payments. Prepare and send documents to third-party vendors as requested. Elevated ability for high-conflict conversations with members and vendors. Working Conditions Material and Equipment Involved In-House Computer System Various Software Applications Scanners WebEx Work Environment/Physical Activities Occasional travel to one of BHFCU’s branch locations or attendance at community events may be required Physical Requirements Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Notice:   This job description is not intended to be, nor should it be construed as, a contract or guarantee for employment.  BHFCU adheres to all federal and state labor laws regarding termination and probationary periods.  This position is also subject to all the personnel policies of the Black Hills Federal Credit Union.  Changes may be made to this job description at any time by the President.  Black Hills Federal Credit Union is an equal opportunity employer. Black Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.

Full job record

Job ID234b55083a54d12595625ef3b6e93c5b1933c696
Org ID897081c8-13a8-42ec-81d9-1524996722a8
Source IDd2474413-fba3-4e08-bf39-131905f51fa9
Board IDd2474413-fba3-4e08-bf39-131905f51fa9
Providerpaycom
Provider Job Key541295
TitleCollections Associate I
Normalized Title—
Statusactive
Activeyes
Location TextCorporate Office - Rapid City, SD 57702; 2700 N Plaza Dr, Rapid City, SD, 57702, USA
DepartmentBanking
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryUnited States
RegionSD
CityRapid City
Salary RawDescription Who We Are We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, "We Improve Lives." This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members. At BHFCU, we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths. General Purpose:   Assist with the collection activity on delinquent accounts.  Assist in the preparation of necessary reports for Management and the Board of Directors.  Provide financial counseling for those members needing assistance.  Perform quality control audits on loan files and computer records. Essential Duties/Responsibilities Assist with daily collection operations and maintain the centralized collections queue as directed by AVP Collections.  Responsible for the initial collection of delinquent loans as directed by the AVP Collections.  Implement and execute all AVP Collections and CLO approved decisions. First point of contact with members via letter, phone, text messages, and email for loans that are in delinquent status. Make payment arrangements and provide financial education to member’s in order to establish payment plans to bring member’s loan current. Work various Collection Dept reports, conduct research and perform clerical tasks as assigned by AVP Collections. Communicate offset of funds with members who are in delinquent loan status per applicable loan disclosures. Perform skip-tracing on delinquent accounts. Investigate and resolve member’s credit bureau disputes via mail, email, or phone call. Other Duties/Responsibilities Maintain records to support collection activity on accounts assigned for collection. Assist AVP Collections with collection reports for comparability and analysis. Assist with calls related to garnishments, bankruptcy, repossessions, and third-party collections as assigned by AVP Collections. Direct members to appropriate resources. Ensure confidentiality and security of all loans assigned for collections. Take necessary actions such as reviewing/revoking credit cards or line-of-credit or placing funds on hold when necessary. Ability to work flexible hours when deemed necessary by AVP Collections. Perform other duties as may be assigned by AVP Collections or CLO. Job Qualifications (Knowledge) Knowledge of laws and regulations affecting lending and collections. Knowledge of bankruptcy, repossessions, and third-party collections. Knowledge of organization's policies/procedures and Credit Union's service philosophy. Knowledge of the Credit Union's in-house computer system. Knowledge of the Credit Union's products and services. Knowledge of the legal, insurance, regulatory, economic, competitive, and technology environments that may affect the collections operation function. Job Qualifications (Skills) Black Hills FCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.  The following list outlines the physical considerations that are normally encountered in this job. Vision: A sighted person to read and interpret financial data. Speech/Hearing: Ability to communicate verbally and in writing with staff, members and vendors. Manual Dexterity: Ability to perform necessary computer-related input. Physical Mobility: Moderate mobility required.  Requires the ability to work flexible hours. Job Qualifications (Ability) Ability to understand and follow complex written and oral instructions. Ability to comprehend complex functions and procedures and to be able to disseminate that knowledge in a clear and understandable format to others. Ability to express oneself, clearly and concisely, both orally and in writing. Ability to interact positively with co-workers, management, and the public to promote a team effort and maintain a positive attitude even under extreme pressure. Ability to remain professional and calm during conversations for members who are in delinquent status. Ability to provide financial education and World Class Member Service while collecting overdue payments from members. Ability to think critically and provide recommendations for the member’s financial well-being. Refer members to appropriate CU representative for financial products/services where applicable. Ability to prepare and maintain confidential records and reports. Ability to gather, assemble, correlate, and analyze facts and develop solutions. Ability to analyze statistics and financial data. Job Qualifications (Education/Experience) Collections Associate I: Job requires a high school level of language, math and reasoning skills. Zero to two years’ experience in a related field with equal responsibilities is acceptable.  Formal training should be supplemented with continuing education. Collections Associate II: Meets the essential job functions, knowledge, skills and ability requirements for a Collections Associate I. 3 or more years of relevant experience in a related field provided the candidate has held equivalent responsibilities. Formal training should be complemented by ongoing professional development. Ability to independently manage the collections queue assignments and set deadlines. Ability to collaborate with team members and cross-train where appropriate. Ability to process third party payments Responsible for flagging accounts for charge off. Ability to process garnishments. Ability to work on various reports with internal and external stakeholders. Ability to process consumer credit counseling proposals and payments. Prepare and send documents to third-party vendors as requested. Elevated ability for high-conflict conversations with members and vendors. Working Conditions Material and Equipment Involved In-House Computer System Various Software Applications Scanners WebEx Work Environment/Physical Activities Occasional travel to one of BHFCU’s branch locations or attendance at community events may be required Physical Requirements Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Notice:   This job description is not intended to be, nor should it be construed as, a contract or guarantee for employment.  BHFCU adheres to all federal and state labor laws regarding termination and probationary periods.  This position is also subject to all the personnel policies of the Black Hills Federal Credit Union.  Changes may be made to this job description at any time by the President.  Black Hills Federal Credit Union is an equal opportunity employer. Black Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.
Salary Min—
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Salary Currency—
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Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=541295&clientkey=08C489536736DC74D2C102147A2A4AA5
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=541295&clientkey=08C489536736DC74D2C102147A2A4AA5
First Seen At2026-06-12 10:24:23Z
Last Seen At2026-06-22 10:09:05Z
Last Checked At2026-06-22 10:09:05Z
Last Changed At2026-06-12 10:24:23Z
Inactive At—
Source Posted At2026-06-11 00:00:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=08C489536736DC74D2C102147A2A4AA5/date=2026-06-22/2026-06-22T10-09-03-795Z-8a35b4b85dcb5ad1fbc27c09476300bdecbb52cf8302b4fcaa56fd3e2b465605.json
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    "description": "<p style=\"text-align:center;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong><u>Who We Are</u></strong></span></span></p>\n<p style=\"text-align:center;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><em>We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, \"We Improve Lives.\" This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members.</em></span></span></p>\n<p style=\"text-align:center;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><em>At BHFCU, we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.</em></span></span></p>\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong>General Purpose:</strong>  Assist with the collection activity on delinquent accounts.  Assist in the preparation of necessary reports for Management and the Board of Directors.  Provide financial counseling for those members needing assistance.  Perform quality control audits on loan files and computer records.</span></span></p>\n<p style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong>Essential Duties/Responsibilities</strong></span></span></p>\n<ul>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Assist with daily collection operations and maintain the centralized collections queue as directed by AVP Collections.  Responsible for the initial collection of delinquent loans as directed by the AVP Collections.  Implement and execute all AVP Collections and CLO approved decisions. </span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">First point of contact with members via letter, phone, text messages, and email for loans that are in delinquent status. </span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Make payment arrangements and provide financial education to member’s in order to establish payment plans to bring member’s loan current.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Work various Collection Dept reports, conduct research and perform clerical tasks as assigned by AVP Collections. </span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Communicate offset of funds with members who are in delinquent loan status per applicable loan disclosures. </span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Perform skip-tracing on delinquent accounts.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Investigate and resolve member’s credit bureau disputes via mail, email, or phone call. </span></span></li>\n</ul>\n\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong>Other Duties/Responsibilities</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Maintain records to support collection activity on accounts assigned for collection.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Assist AVP Collections with collection reports for comparability and analysis.        </span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Assist with calls related to garnishments, bankruptcy, repossessions, and third-party collections as assigned by AVP Collections. Direct members to appropriate resources. </span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ensure confidentiality and security of all loans assigned for collections.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Take necessary actions such as reviewing/revoking credit cards or line-of-credit or placing funds on hold when necessary.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to work flexible hours when deemed necessary by AVP Collections. </span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Perform other duties as may be assigned by AVP Collections or CLO. </span></span></li>\n</ul>\n\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong>Job Qualifications (Knowledge)</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Knowledge of laws and regulations affecting lending and collections.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Knowledge of bankruptcy, repossessions, and third-party collections. </span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Knowledge of organization's policies/procedures and Credit Union's service philosophy.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Knowledge of the Credit Union's in-house computer system.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Knowledge of the Credit Union's products and services.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Knowledge of the legal, insurance, regulatory, economic, competitive, and technology environments that may affect the collections operation function.  </span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong>Job Qualifications (Skills)</strong> </span></span></p>\n\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Black Hills FCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.  The following list outlines the physical considerations that are normally encountered in this job.</span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Vision: A sighted person to read and interpret financial data.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Speech/Hearing: Ability to communicate verbally and in writing with staff, members and vendors.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Manual Dexterity: Ability to perform necessary computer-related input.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Physical Mobility: Moderate mobility required.  Requires the ability to work flexible hours.</span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong>Job Qualifications (Ability)</strong>  </span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to understand and follow complex written and oral instructions.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to comprehend complex functions and procedures and to be able to disseminate that knowledge in a clear and understandable format to others.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to express oneself, clearly and concisely, both orally and in writing.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to interact positively with co-workers, management, and the public to promote a team effort and maintain a positive attitude even under extreme pressure.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to remain professional and calm during conversations for members who are in delinquent status.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to provide financial education and World Class Member Service while collecting overdue payments from members. </span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to think critically and provide recommendations for the member’s financial well-being. Refer members to appropriate CU representative for financial products/services where applicable. </span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to prepare and maintain confidential records and reports.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to gather, assemble, correlate, and analyze facts and develop solutions.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to analyze statistics and financial data.</span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong>Job Qualifications (Education/Experience)</strong> </span></span></p>\n\n<p style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong>Collections Associate I:</strong> </span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Job requires a high school level of language, math and reasoning skills. Zero to two years’ experience in a related field with equal responsibilities is acceptable.  Formal training should be supplemented with continuing education.</span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong>Collections Associate II: </strong> </span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Meets the essential job functions, knowledge, skills and ability requirements for a Collections Associate I.  </span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">3 or more years of relevant experience in a related field provided the candidate has held equivalent responsibilities. Formal training should be complemented by ongoing professional development.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to independently manage the collections queue assignments and set deadlines.  </span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to collaborate with team members and cross-train where appropriate. </span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to process third party payments</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Responsible for flagging accounts for charge off. </span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to process garnishments. </span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to work on various reports with internal and external stakeholders. </span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to process consumer credit counseling proposals and payments. </span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Prepare and send documents to third-party vendors as requested. </span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Elevated ability for high-conflict conversations with members and vendors. </span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong>Working Conditions</strong></span></span></p>\n\n<p style=\"margin-left:40px;text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong>Material and Equipment Involved</strong> </span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">In-House Computer System</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Various Software Applications</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Scanners </span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">WebEx                                  </span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong>Work Environment/Physical Activities</strong></span></span></p>\n\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Occasional travel to one of BHFCU’s branch locations or attendance at community events may be required</span></span></p>\n\n<p style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong>Physical Requirements</strong></span></span></p>\n\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.</span></span></p>\n\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong>Working Conditions</strong></span></span></p>\n\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.</span></span></p>\n\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong>Mental and/or Emotional Requirements</strong></span></span></p>\n\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.</span></span></p>\n\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong>Notice:</strong>  This job description is not intended to be, nor should it be construed as, a contract or guarantee for employment.  BHFCU adheres to all federal and state labor laws regarding termination and probationary periods.  This position is also subject to all the personnel policies of the Black Hills Federal Credit Union.  Changes may be made to this job description at any time by the President.  Black Hills Federal Credit Union is an equal opportunity employer.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\"><em><span style=\"font-size:10pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#444444;\">Black Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.</span></span></span></em></span></span></p>",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Collections Associate I\",\"identifier\":\"J0WF02541295\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/08C489536736DC74D2C102147A2A4AA5/jobs/541295\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=08C489536736DC74D2C102147A2A4AA5\",\"datePosted\":\"2026-06-11\",\"description\":\"Job DetailsJob Location: Corporate Office - Rapid City, SD 57702Job Category: BankingWho We Are\\nWe have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. 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Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.\\nGeneral Purpose:  Assist with the collection activity on delinquent accounts.  Assist in the preparation of necessary reports for Management and the Board of Directors.  Provide financial counseling for those members needing assistance.  Perform quality control audits on loan files and computer records.\\nEssential Duties/Responsibilities\\n\\n\\tAssist with daily collection operations and maintain the centralized collections queue as directed by AVP Collections.  Responsible for the initial collection of delinquent loans as directed by the AVP Collections.  Implement and execute all AVP Collections and CLO approved decisions. \\n\\tFirst point of contact with members via letter, phone, text messages, and email for loans that are in delinquent status. \\n\\tMake payment arrangements and provide financial education to member’s in order to establish payment plans to bring member’s loan current.\\n\\tWork various Collection Dept reports, conduct research and perform clerical tasks as assigned by AVP Collections. \\n\\tCommunicate offset of funds with members who are in delinquent loan status per applicable loan disclosures. \\n\\tPerform skip-tracing on delinquent accounts.\\n\\tInvestigate and resolve member’s credit bureau disputes via mail, email, or phone call. \\n\\n\\nOther Duties/Responsibilities\\n\\n\\n\\tMaintain records to support collection activity on accounts assigned for collection.\\n\\tAssist AVP Collections with collection reports for comparability and analysis.        \\n\\tAssist with calls related to garnishments, bankruptcy, repossessions, and third-party collections as assigned by AVP Collections. Direct members to appropriate resources. \\n\\tEnsure confidentiality and security of all loans assigned for collections.\\n\\tTake necessary actions such as reviewing/revoking credit cards or line-of-credit or placing funds on hold when necessary.\\n\\tAbility to work flexible hours when deemed necessary by AVP Collections. \\n\\tPerform other duties as may be assigned by AVP Collections or CLO. \\n\\n\\nJob Qualifications (Knowledge)\\n\\n\\n\\tKnowledge of laws and regulations affecting lending and collections.\\n\\tKnowledge of bankruptcy, repossessions, and third-party collections. \\n\\tKnowledge of organization's policies/procedures and Credit Union's service philosophy.\\n\\tKnowledge of the Credit Union's in-house computer system.\\n\\tKnowledge of the Credit Union's products and services.\\n\\tKnowledge of the legal, insurance, regulatory, economic, competitive, and technology environments that may affect the collections operation function.  \\n\\n\\nJob Qualifications (Skills) \\n\\nBlack Hills FCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.  The following list outlines the physical considerations that are normally encountered in this job.\\n\\n\\n\\tVision: A sighted person to read and interpret financial data.\\n\\tSpeech/Hearing: Ability to communicate verbally and in writing with staff, members and vendors.\\n\\tManual Dexterity: Ability to perform necessary computer-related input.\\n\\tPhysical Mobility: Moderate mobility required.  Requires the ability to work flexible hours.\\n\\n\\nJob Qualifications (Ability)  \\n\\n\\n\\tAbility to understand and follow complex written and oral instructions.\\n\\tAbility to comprehend complex functions and procedures and to be able to disseminate that knowledge in a clear and understandable format to others.\\n\\tAbility to express oneself, clearly and concisely, both orally and in writing.\\n\\tAbility to interact positively with co-workers, management, and the public to promote a team effort and maintain a positive attitude even under extreme pressure.\\n\\tAbility to remain professional and calm during conversations for members who are in delinquent status.\\n\\tAbility to provide financial education and World Class Member Service while collecting overdue payments from members. \\n\\tAbility to think critically and provide recommendations for the member’s financial well-being. Refer members to appropriate CU representative for financial products/services where applicable. \\n\\tAbility to prepare and maintain confidential records and reports.\\n\\tAbility to gather, assemble, correlate, and analyze facts and develop solutions.\\n\\tAbility to analyze statistics and financial data.\\n\\n\\nJob Qualifications (Education/Experience) \\n\\nCollections Associate I: \\n\\n\\n\\tJob requires a high school level of language, math and reasoning skills. Zero to two years’ experience in a related field with equal responsibilities is acceptable.  Formal training should be supplemented with continuing education.\\n\\n\\nCollections Associate II:  \\n\\n\\n\\tMeets the essential job functions, knowledge, skills and ability requirements for a Collections Associate I.  \\n\\t3 or more years of relevant experience in a related field provided the candidate has held equivalent responsibilities. Formal training should be complemented by ongoing professional development.\\n\\tAbility to independently manage the collections queue assignments and set deadlines.  \\n\\tAbility to collaborate with team members and cross-train where appropriate. \\n\\tAbility to process third party payments\\n\\tResponsible for flagging accounts for charge off. \\n\\tAbility to process garnishments. \\n\\tAbility to work on various reports with internal and external stakeholders. \\n\\tAbility to process consumer credit counseling proposals and payments. \\n\\tPrepare and send documents to third-party vendors as requested. \\n\\tElevated ability for high-conflict conversations with members and vendors. \\n\\n\\nWorking Conditions\\n\\nMaterial and Equipment Involved \\n\\n\\n\\tIn-House Computer System\\n\\tVarious Software Applications\\n\\tScanners \\n\\tWebEx                                  \\n\\n\\nWork Environment/Physical Activities\\n\\nOccasional travel to one of BHFCU’s branch locations or attendance at community events may be required\\n\\nPhysical Requirements\\n\\nPerform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.\\n\\nWorking Conditions\\n\\nMust be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.\\n\\nMental and/or Emotional Requirements\\n\\nMust be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.\\n\\nNotice:  This job description is not intended to be, nor should it be construed as, a contract or guarantee for employment.  BHFCU adheres to all federal and state labor laws regarding termination and probationary periods.  This position is also subject to all the personnel policies of the Black Hills Federal Credit Union.  Changes may be made to this job description at any time by the President.  Black Hills Federal Credit Union is an equal opportunity employer.\\n\\n \\n\\nBlack Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.Qualifications\",\"responsibilities\":\"Who We Are\\nWe have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, \\\"We Improve Lives.\\\" This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members.\\nAt BHFCU, we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.\\nGeneral Purpose:  Assist with the collection activity on delinquent accounts.  Assist in the preparation of necessary reports for Management and the Board of Directors.  Provide financial counseling for those members needing assistance.  Perform quality control audits on loan files and computer records.\\nEssential Duties/Responsibilities\\n\\n\\tAssist with daily collection operations and maintain the centralized collections queue as directed by AVP Collections.  Responsible for the initial collection of delinquent loans as directed by the AVP Collections.  Implement and execute all AVP Collections and CLO approved decisions. \\n\\tFirst point of contact with members via letter, phone, text messages, and email for loans that are in delinquent status. \\n\\tMake payment arrangements and provide financial education to member’s in order to establish payment plans to bring member’s loan current.\\n\\tWork various Collection Dept reports, conduct research and perform clerical tasks as assigned by AVP Collections. \\n\\tCommunicate offset of funds with members who are in delinquent loan status per applicable loan disclosures. \\n\\tPerform skip-tracing on delinquent accounts.\\n\\tInvestigate and resolve member’s credit bureau disputes via mail, email, or phone call. \\n\\n\\nOther Duties/Responsibilities\\n\\n\\n\\tMaintain records to support collection activity on accounts assigned for collection.\\n\\tAssist AVP Collections with collection reports for comparability and analysis.        \\n\\tAssist with calls related to garnishments, bankruptcy, repossessions, and third-party collections as assigned by AVP Collections. Direct members to appropriate resources. \\n\\tEnsure confidentiality and security of all loans assigned for collections.\\n\\tTake necessary actions such as reviewing/revoking credit cards or line-of-credit or placing funds on hold when necessary.\\n\\tAbility to work flexible hours when deemed necessary by AVP Collections. \\n\\tPerform other duties as may be assigned by AVP Collections or CLO. \\n\\n\\nJob Qualifications (Knowledge)\\n\\n\\n\\tKnowledge of laws and regulations affecting lending and collections.\\n\\tKnowledge of bankruptcy, repossessions, and third-party collections. \\n\\tKnowledge of organization's policies/procedures and Credit Union's service philosophy.\\n\\tKnowledge of the Credit Union's in-house computer system.\\n\\tKnowledge of the Credit Union's products and services.\\n\\tKnowledge of the legal, insurance, regulatory, economic, competitive, and technology environments that may affect the collections operation function.  \\n\\n\\nJob Qualifications (Skills) \\n\\nBlack Hills FCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.  The following list outlines the physical considerations that are normally encountered in this job.\\n\\n\\n\\tVision: A sighted person to read and interpret financial data.\\n\\tSpeech/Hearing: Ability to communicate verbally and in writing with staff, members and vendors.\\n\\tManual Dexterity: Ability to perform necessary computer-related input.\\n\\tPhysical Mobility: Moderate mobility required.  Requires the ability to work flexible hours.\\n\\n\\nJob Qualifications (Ability)  \\n\\n\\n\\tAbility to understand and follow complex written and oral instructions.\\n\\tAbility to comprehend complex functions and procedures and to be able to disseminate that knowledge in a clear and understandable format to others.\\n\\tAbility to express oneself, clearly and concisely, both orally and in writing.\\n\\tAbility to interact positively with co-workers, management, and the public to promote a team effort and maintain a positive attitude even under extreme pressure.\\n\\tAbility to remain professional and calm during conversations for members who are in delinquent status.\\n\\tAbility to provide financial education and World Class Member Service while collecting overdue payments from members. \\n\\tAbility to think critically and provide recommendations for the member’s financial well-being. Refer members to appropriate CU representative for financial products/services where applicable. \\n\\tAbility to prepare and maintain confidential records and reports.\\n\\tAbility to gather, assemble, correlate, and analyze facts and develop solutions.\\n\\tAbility to analyze statistics and financial data.\\n\\n\\nJob Qualifications (Education/Experience) \\n\\nCollections Associate I: \\n\\n\\n\\tJob requires a high school level of language, math and reasoning skills. Zero to two years’ experience in a related field with equal responsibilities is acceptable.  Formal training should be supplemented with continuing education.\\n\\n\\nCollections Associate II:  \\n\\n\\n\\tMeets the essential job functions, knowledge, skills and ability requirements for a Collections Associate I.  \\n\\t3 or more years of relevant experience in a related field provided the candidate has held equivalent responsibilities. Formal training should be complemented by ongoing professional development.\\n\\tAbility to independently manage the collections queue assignments and set deadlines.  \\n\\tAbility to collaborate with team members and cross-train where appropriate. \\n\\tAbility to process third party payments\\n\\tResponsible for flagging accounts for charge off. \\n\\tAbility to process garnishments. \\n\\tAbility to work on various reports with internal and external stakeholders. \\n\\tAbility to process consumer credit counseling proposals and payments. \\n\\tPrepare and send documents to third-party vendors as requested. \\n\\tElevated ability for high-conflict conversations with members and vendors. \\n\\n\\nWorking Conditions\\n\\nMaterial and Equipment Involved \\n\\n\\n\\tIn-House Computer System\\n\\tVarious Software Applications\\n\\tScanners \\n\\tWebEx                                  \\n\\n\\nWork Environment/Physical Activities\\n\\nOccasional travel to one of BHFCU’s branch locations or attendance at community events may be required\\n\\nPhysical Requirements\\n\\nPerform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.\\n\\nWorking Conditions\\n\\nMust be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.\\n\\nMental and/or Emotional Requirements\\n\\nMust be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.\\n\\nNotice:  This job description is not intended to be, nor should it be construed as, a contract or guarantee for employment.  BHFCU adheres to all federal and state labor laws regarding termination and probationary periods.  This position is also subject to all the personnel policies of the Black Hills Federal Credit Union.  Changes may be made to this job description at any time by the President.  Black Hills Federal Credit Union is an equal opportunity employer.\\n\\n \\n\\nBlack Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"BLACK HILLS FEDERAL CREDIT UNION\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=08C489536736DC74D2C102147A2A4AA5\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"2700 N Plaza Dr\",\"addressLocality\":\"Rapid City\",\"addressRegion\":\"SD\",\"postalCode\":57702,\"addressCountry\":\"USA\"}},\"industry\":\"Banking\",\"validThrough\":\"-0001-11-30\"}",
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    "description": "Who We Are\nWe have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy...",
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