Pest Control Service Manager

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    "id": "34",
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    "location": {
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      "state": "Rhode Island"
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    "jobOpeningName": "Pest Control Service Manager",
    "departmentLabel": "Management",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Smithfield",
      "state": "Rhode Island",
      "postalCode": "02917",
      "addressCountry": "United States"
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    "datePosted": "2025-06-19",
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    "description": "<p><span style=\"color: rgb(89, 89, 89); font-family: 'Noto Sans', sans-serif; font-weight: bold\">Pest Control Service Manager</span></p>\n<p><br></p>\n<p><span style=\"color: #595959; font-family: 'Noto Sans',sans-serif\">Pest Assassins is growing! At Pest Assassins we make sure you have the training, tools and support to effectively manage your team.  I<span>f you have a passion for going above and beyond, exceptional leadership skills, and a desire to lead by example, we want to hear from you.</span></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(89, 89, 89); font-family: 'Noto Sans', sans-serif; font-weight: bold\">About Us:</span></p>\n<p><br></p>\n<p><span style=\"color: #595959; font-family: 'Noto Sans',sans-serif\">Pest Assassins is a veteran and family-owned business that has been providing top-notch pest control services to residential and commercial customers in Rhode Island and Massachusetts since 2011. Our commitment to excellence, safety, and customer satisfaction drives everything we do. We are looking for a dedicated Service Manager to lead our service team and ensure top-tier service delivery.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(89, 89, 89); font-family: 'Noto Sans', sans-serif; font-weight: bold\">Job Summary:</span></p>\n<p><br></p>\n<p><span style=\"color: #595959; font-family: 'Noto Sans',sans-serif\">As the Service Manager, you will oversee daily service operations, manage and support technicians, ensure compliance with industry standards, and help drive performance and customer satisfaction. This role is ideal for a results-driven leader with experience in pest control and a passion for team development and operational excellence.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(89, 89, 89); font-family: 'Noto Sans', sans-serif; font-weight: bold\">Key Responsibilities:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: #595959; font-family: 'Noto Sans',sans-serif\">Recruit, hire and train qualified service personnel. Maintain targeted staffing levels</span></li>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Supervise and support a team of pest, and mosquito technicians</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Monitor route performance and ensure timely, effective service delivery</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Conduct regular field audits, ride-alongs, and quality control checks</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Train, coach, and mentor service team members to meet performance goals</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Manage scheduling, routing, inventory, and equipment needs</span></li>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Create and conduct effective monthly training meetings using PowerPoint</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Ensure compliance with state and federal regulations and company safety standards</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Handle escalated customer issues and work to maintain high satisfaction levels</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Collaborate with sales, customer service, and ownership teams</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Track and report key performance indicators (KPIs)</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Promote a positive team culture and uphold company values</span></li>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Assist with fleet management to include fuel usage and vehicle maintenance</span></li>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Work Monday through Friday and Saturdays as needed, open to close. </span></li>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Learn and be proficient with all business software</span></li>\n</ul>\n<p><span style=\"color: #595959; font-family: 'Noto Sans',sans-serif\"> </span></p>\n<p><span style=\"color: rgb(89, 89, 89); font-family: 'Noto Sans', sans-serif; font-weight: bold\">Qualifications:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">2+ years of experience in the pest control industry</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Valid pest control licenses/certifications in Massachusetts</span></li>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Minimum of 3+ years in a supervisory or management role</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Strong team-building skills</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Excellent communication and problem-solving abilities</span></li>\n</ul>\n<ul>\n<li>Experienced in customer service and retention</li>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Proficiency in route management and service software</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Valid driver’s license with a clean driving record</span></li>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Strong multi-tasking abilities able to handle a wide range of duties</span></li>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Strong attention to detail and time management skills</span></li>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Must pass pre-employment background screening</span><br><br></li>\n</ul>\n<p><span style=\"color: rgb(89, 89, 89); font-family: 'Noto Sans', sans-serif; font-weight: bold\">What We Offer:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Competitive salary (based on experience)</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Bonus and incentive opportunities</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Company vehicle and phone</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Paid time off and holidays</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Health, dental, and vision insurance</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Ongoing training and professional development</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Opportunity for growth within the company</span></li>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">A friendly work environment</span></li>\n<li><span style=\"font-family: 'Noto Sans',sans-serif\">Retirement Plan</span></li>\n</ul>\n<p> </p>",
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