Collections Specialist

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    "html_title": "Security National Financial Corporation - Collections Specialist",
    "description_html": "<p><strong>What You'll Do:</strong></p><p>Collections representative Is an integral part of our compan's success. We are seeking candidates that have a professional and Courteous approach with an enthusiasm to problem solve.</p><p><br></p><p><strong>Duties will include:</strong></p><ul><li>Outbound collections communication</li><li>Preparing demand letters</li><li>Reviewing and submitting Foreclosure referrals</li><li>Communicating with internal Legal department on delinquent loans&nbsp;</li><li>Handling incoming customer service calls</li><li>Payment processing</li><li>Data processing</li><li>Reporting management</li><li>Understanding and following Fair Debt Collections Practices Act</li><li>Negotiating payment arrangements</li><li>Determining debtor's financial ability to offer alternate payment plans</li><li>Skip Tracking to locate debtors</li><li>Documenting and maintaining all incoming and outgoing collection efforts</li><li>Scheduling property inspection and determining property conditions</li><li>Addressing inquiries and issues of debtors in a timely and professional manner</li><li>Providing outstanding customer service</li><li>Monitoring accounts to identify outstanding debts</li><li>Managing delinquency reporting activities</li><li>Perform general clerical duties as needed</li></ul>",
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      "datePosted": "2026-04-10T22:49:59-05:00",
      "description": "<p>Description</p><p><strong>What You'll Do:</strong></p><p>Collections representative Is an integral part of our compan's success. We are seeking candidates that have a professional and Courteous approach with an enthusiasm to problem solve.</p><p><br/></p><p><strong>Duties will include:</strong></p><ul><li>Outbound collections communication</li><li>Preparing demand letters</li><li>Reviewing and submitting Foreclosure referrals</li><li>Communicating with internal Legal department on delinquent loans </li><li>Handling incoming customer service calls</li><li>Payment processing</li><li>Data processing</li><li>Reporting management</li><li>Understanding and following Fair Debt Collections Practices Act</li><li>Negotiating payment arrangements</li><li>Determining debtor's financial ability to offer alternate payment plans</li><li>Skip Tracking to locate debtors</li><li>Documenting and maintaining all incoming and outgoing collection efforts</li><li>Scheduling property inspection and determining property conditions</li><li>Addressing inquiries and issues of debtors in a timely and professional manner</li><li>Providing outstanding customer service</li><li>Monitoring accounts to identify outstanding debts</li><li>Managing delinquency reporting activities</li><li>Perform general clerical duties as needed</li></ul><p>Requirements</p><p><strong>What we'll love about you:</strong></p><ul><li>3 years mortgage experience is required</li><li>1 year experience in collections</li><li>Bilingual in Spanish is a plus</li><li>Attention to detail, efficiency in work, and being open to feedback</li><li>Good data entry skills and phone etiquette are required</li><li>Strong written and verbal communication </li><li>Letter writing skills are needed for professional email responses</li><li>Proficiency in Microsoft Office Suite of Products: Word, Excel   </li><li>Ability to learn new systems</li><li>We use Encompass, Servicing Director and OnBase for our loans and documents</li></ul>",
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      "Name": "UT Ascension Floor 4",
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