On-Site Rental Sales Agent

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    "ExternalDescriptionStr": "<p>As an <strong>On-Site Rental Sales Agent</strong>, you will be interacting with our customers who come to the counter in order to process their rental.&nbsp; You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage.</p><p><strong>On-Site Location Address: </strong>73-104 Aulepe St, Kailua-Kona, HI 96740</p><p><strong>What You’ll Get:</strong></p><ul><li>Hourly Rate is $16.50 + Commission.&nbsp;</li><li>Sign-on Bonus: $2,000 ($1,000 paid at 60 and 90 days of employment)</li><li>Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:<ul><li>Weekly Pay&nbsp;</li><li>Holiday Pay&nbsp;</li><li>Career growth opportunities&nbsp;</li><li>Paid Training to expand your skills and knowledge&nbsp;</li><li>Comprehensive Medical, Dental, &amp; Vision benefit options after 30 days&nbsp;</li><li>Up to 40% off the base rate of any standard Hertz Rental   <br>&nbsp;</li></ul></li></ul><p><strong>Responsibilities:</strong></p><ul><li>Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures.</li><li>Welcome each customer with a smile.</li><li>Proudly represent Hertz with your professional appearance, language and behavior.</li><li>Focus on providing a clean and safe vehicle, to every customer, every time.</li><li>Take ownership of each customer’s service experience by immediately owning and resolving issues.</li><li>Be proud of our brand and the role you play in our success.</li><li>Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.</li><li>Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.</li><li>Build brand loyalty.</li><li>Utilize company approved sales and service techniques when determining customer wants and needs.</li><li>Offer optional products to meet customer wants and needs.</li><li>Prepare all rental and return documents accurately and completely.</li><li>Qualify each customer using our company rental requirement guidelines.</li><li>Provide&nbsp;customers assistance with directions, maps, local area information, appropriate service information, etc.</li><li>Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.</li><li>Ensure that the return date and time on the rental agreement is accurate.</li><li>Review all charges at the time of vehicle return.</li><li>Prepare the Rental Agreement Folder with all required information.</li><li>Answer the phones to assist customers in a&nbsp;friendly, helpful and prompt manner.</li><li>Assist customers by effectively resolving all customer service issues.</li><li>Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.<br>&nbsp;</li></ul><p><strong>Skills:</strong></p><ul><li>Passion for customer service and attention to detail - Goes the extra mile</li><li>Self-motivated to achieve and exceed targeted goals</li><li>Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.</li><li>Proficiency in English</li><li>Good communication skills both written and oral. &nbsp;Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply</li><li>Work in a fast-paced environment with a variety of tasks. &nbsp;</li><li>Excellent organizational and time management skills</li><li>Demonstrate professionalism and interpersonal skills</li><li>Proven experience of working well within a team</li><li>100% customer focus, with proven experience within a customer facing environment</li></ul>",
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