Staff Software Engineer, GenAI Platform

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Are you an ambitious engineer looking to make an outstanding impact in the world of financial technology? At Ripple Labs Inc., we are seeking a GenAI Platform Staff Software Engineer to join our team in San Francisco, CA. You will collaborate with world-class colleagues to successfully implement innovative solutions that redefine the global financial system. WHAT YOU’LL DO: Develop and deliver production-quality agentic AI systems end-to-end using Python, Go, and/or Java, covering EKS deployment, agent runtimes, memory systems, orchestration, tool integration, and evaluation pipelines that operate across Ripple's polyrepo engineering environment. Define and advance Ripple's Enterprise Agentic AI and developer platform architecture through practical implementations, reference systems, and production deployments — not abstract diagrams. Build and implement multi-agent orchestration patterns (planner, executor, reviewer, tool agents) using frameworks such as LangGraph, MCP, Claude Code agent harnesses, or similar orchestration systems, with strong regression coverage and observability. Run fast, high-quality POCs on emerging agent architectures; harden successful patterns into reusable platform services, APIs, SDKs, and developer templates that engineering teams across Ripple can adopt. Architect and implement data flywheels that continuously improve agent quality through telemetry, benchmarking, automated evaluation, and structured feedback loops — treating quality, cost, latency, and safety as first-class signals. Embed security, guardrails, sandbox isolation, auditability, and policy enforcement directly into agent runtimes in partnership with security, compliance, and governance teams — particularly for workflows that touch XRPL, RLUSD, and payment systems. Evaluate, integrate, and extend open-source and third-party agent platforms; drive disciplined build-vs-use decisions based on performance, scalability, control, and long-term platform ownership. Collaborate closely with engineering, infrastructure, product, and business partners to align architectural direction with enterprise priorities and accelerate adoption across the organization. WHAT YOU'LL BRING: Bachelor's degree in Computer Science or related field or equivalent experience; Master's or PhD preferred. 10+ years of experience building and shipping large-scale distributed systems with significant hands-on coding in Python, Go, Java, or similar systems languages. Proven ability to move quickly from idea to functional prototype to robust, scalable platform solution. Proven track record in constructing agentic AI systems, including RAG pipelines, long-lived memory models, multi-agent orchestration (e.g., AgentCore, Strands, LangGraph, MCP, Claude Code, LangChain), tool frameworks, and evaluation infrastructure. Expert-level depth in Kubernetes (EKS preferred), service mesh (Istio), containerized workloads, networking, APIs, and secure enterprise integration patterns. Experience crafting benchmarking, regression testing, telemetry, and observability systems (OpenTelemetry, Prometheus, Grafana) that measure agent quality, latency, cost, reliability, and safety. Strong understanding of performance tuning in hybrid environments, including managed inference endpoints and GPU-based workloads. Excellent collaboration skills with the ability to influence cross-functional partners, build positive relationships, and clearly communicate complex architectural concepts to both technical and business audiences. Preferred Qualifications Proven experience delivering reusable developer-acceleration components such as SDKs, APIs, templates, reference implementations, and CI/CD automation. Experience building cross-repo context engines or AI-native developer platforms at scale (vector databases such as Qdrant, code embeddings, Tree-sitter, retrieval across thousands of repositories). Experience integrating enterprise agentic search and orchestration platforms (Glean, Cursor, Claude Code at organizational scale, Microsoft Copilot Studio, or similar). Experience embedding fine-grained policy enforcement, access controls, sandbox isolation, and audit trails directly into AI runtimes — particularly in regulated or financial contexts. Familiarity with formal methods (TLA+, model checking) or property-based testing applied to agentic systems and distributed protocols. Background in blockchain, payments infrastructure, or the XRPL/RLUSD ecosystem. Evidence of meaningful open-source contributions: core commits, maintainer-ship, widely adopted libraries, or public technical artifacts demonstrating system-level depth. For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. CA Annual Base Salary Range $208,000 — $250,000 USD WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

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