Sr. SAP FI/CO Production Support Analyst- Bilingual (Korean/ English)

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          "text": "<p>The Senior SAP FICO Production Support Analyst ensures the daily stability, compliance, and optimization of financial accounting and controlling systems. This role focuses heavily on resolving high-priority user issues, guiding month-end and year-end closing cycles, and delivering immediate system fixes for finance users.</p><p>&#xa0;</p><p><strong>Core Responsibilities</strong></p><ul><li><strong>Daily Ticket Resolution:</strong>&#xa0;Troubleshoot and resolve issues in SAP Finance (G/L, AP, AR, Asset Accounting, Treasury) and Controlling (Cost Center Accounting, Investment, Project Systems, and Profitability Analysis) modules.</li><li><strong>Period-End Operations:</strong>&#xa0;Drive financial system readiness during critical month-end and year-end closing processes. Support monthly and yearly financial planning and actual closing processes.</li><li><strong>User Empowerment:</strong><span>&#xa0;Conduct hands-on training sessions for finance users. Write clear, step-by-step user documentation to reduce repetitive support tickets. Update users on new or changed programs/processes and collaborate with the HQ global SAP support team for system enhancements.</span></li><li><strong>Project Support:</strong>&#xa0;Provide testing and implementation support for new features or changes in coordination with the HQ global SAP support team.<p>&#xa0;</p></li></ul>",
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