MEMBER SERVICE REPRESENTATIVE LEAD

{
  "content_hash": "31fd5b61d82c7b09c9058340c3cfac361b2288eafe887e18ec85b4ff469dd368",
  "source_hash": "ac0f49d159ed56e4b32429c379ea6a51d648f5ffe901cffdd771bd6559629f53",
  "last_changed_at": "2026-05-31T19:07:09.629Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Burton, OH 44021; 14499 N Cheshire Street, Burton, OH, 44021, USA",
    "city": "Burton",
    "region": "OH",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-04T10:11:42.377Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Burton, OH 44021; 14499 N Cheshire Street, Burton, OH, 44021, USA",
      "city": "Burton",
      "region": "OH",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "city": "Burton",
    "jobId": 69012,
    "level": "",
    "endDate": "",
    "legalId": 178,
    "isHotJob": false,
    "jobShift": "",
    "jobTitle": "MEMBER SERVICE REPRESENTATIVE LEAD",
    "location": "Burton, OH 44021",
    "startDate": "",
    "clientCode": "14D56",
    "remoteType": "",
    "description": "<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:115%\"><b>Job Summary</b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">The Member Service Representative Lead supports daily branch operations by managing cash levels for cash recyclers, PTMs, and ATMs while delivering exceptional member service. This role builds strong member relationships, supports branch staff, and promotes Credit Union products and services.</span></span></span></p>\r\n\r\n<div align=\"center\" style=\"text-align:center; margin-bottom:11px\">\r\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\"><b>Key Responsibilities</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">Maintain assigned referral and sales goals</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">Provide accurate, professional, and friendly service to members</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">Process a variety of member transactions (deposits, loan payments, transfers, account maintenance, ATM services, IRA and business transactions)</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">Mentor and assist with training new Member Service Representatives</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">Support branch staff with cash exchanges and daily balancing</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">Order, receive, verify, and audit cash shipments under dual control</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">Maintain cash vaults, recyclers, ATMs, PTMs, and Instant Issue card inventory</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">Prepare and reconcile required cash and Liquid Fund reports</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">Follow all security, compliance, and confidentiality requirements</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">Assist with branch opening and operational needs as assigned</span></span></span></li>\r\n</ul>\r\n",
    "jobCategory": "",
    "salaryRange": "",
    "socialMedia": {
      "xLink": null,
      "emailLink": null,
      "facebookLink": null,
      "linkedInLink": null
    },
    "isQuickApply": false,
    "positionType": "",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"MEMBER SERVICE REPRESENTATIVE LEAD\",\"identifier\":\"J14D5669012\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/6CB36AAEEAD080D6F5F51741756DE6F6/jobs/69012\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=6CB36AAEEAD080D6F5F51741756DE6F6\",\"datePosted\":\"2026-04-10\",\"description\":\"Job DetailsJob Location: Burton, OH 44021Job Summary\\r\\n\\r\\nThe Member Service Representative Lead supports daily branch operations by managing cash levels for cash recyclers, PTMs, and ATMs while delivering exceptional member service. This role builds strong member relationships, supports branch staff, and promotes Credit Union products and services.\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nKey Responsibilities\\r\\n\\r\\n\\r\\n\\tMaintain assigned referral and sales goals\\r\\n\\tProvide accurate, professional, and friendly service to members\\r\\n\\tProcess a variety of member transactions (deposits, loan payments, transfers, account maintenance, ATM services, IRA and business transactions)\\r\\n\\tMentor and assist with training new Member Service Representatives\\r\\n\\tSupport branch staff with cash exchanges and daily balancing\\r\\n\\tOrder, receive, verify, and audit cash shipments under dual control\\r\\n\\tMaintain cash vaults, recyclers, ATMs, PTMs, and Instant Issue card inventory\\r\\n\\tPrepare and reconcile required cash and Liquid Fund reports\\r\\n\\tFollow all security, compliance, and confidentiality requirements\\r\\n\\tAssist with branch opening and operational needs as assigned\\r\\n\\r\\nQualificationsQualifications\\r\\n\\r\\n\\r\\n\\tHigh school diploma or equivalent\\r\\n\\tMinimum 1 year of financial institution or cash-handling experience\\r\\n\\tStrong attention to detail and accuracy with cash\\r\\n\\tProficiency with calculators and basic computer systems\\r\\n\\tSuccessful completion of an Excel assessment\\r\\n\\r\\n\\r\\n\\r\\n\\tProfessional demeanor with strong communication skills\\r\\n\\tMust be bondable and able to travel locally\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nPhysical &amp; Work Requirements\\r\\n\\r\\n\\r\\n\\tAbility to stand, walk, bend, and use hands frequently\\r\\n\\tAbility to lift up to 50 pounds\\r\\n\\tModerate noise level; may work around mechanical equipment and outside conditions\\r\\n\\r\\n\\r\\nReasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.\\r\\n\",\"responsibilities\":\"Job Summary\\r\\n\\r\\nThe Member Service Representative Lead supports daily branch operations by managing cash levels for cash recyclers, PTMs, and ATMs while delivering exceptional member service. This role builds strong member relationships, supports branch staff, and promotes Credit Union products and services.\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nKey Responsibilities\\r\\n\\r\\n\\r\\n\\tMaintain assigned referral and sales goals\\r\\n\\tProvide accurate, professional, and friendly service to members\\r\\n\\tProcess a variety of member transactions (deposits, loan payments, transfers, account maintenance, ATM services, IRA and business transactions)\\r\\n\\tMentor and assist with training new Member Service Representatives\\r\\n\\tSupport branch staff with cash exchanges and daily balancing\\r\\n\\tOrder, receive, verify, and audit cash shipments under dual control\\r\\n\\tMaintain cash vaults, recyclers, ATMs, PTMs, and Instant Issue card inventory\\r\\n\\tPrepare and reconcile required cash and Liquid Fund reports\\r\\n\\tFollow all security, compliance, and confidentiality requirements\\r\\n\\tAssist with branch opening and operational needs as assigned\\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"7 17 Credit Union \",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=6CB36AAEEAD080D6F5F51741756DE6F6\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"14499 N Cheshire Street\",\"addressLocality\":\"Burton\",\"addressRegion\":\"OH\",\"postalCode\":44021,\"addressCountry\":\"USA\"}},\"qualifications\":\"Qualifications\\r\\n\\r\\n\\r\\n\\tHigh school diploma or equivalent\\r\\n\\tMinimum 1 year of financial institution or cash-handling experience\\r\\n\\tStrong attention to detail and accuracy with cash\\r\\n\\tProficiency with calculators and basic computer systems\\r\\n\\tSuccessful completion of an Excel assessment\\r\\n\\r\\n\\r\\n\\r\\n\\tProfessional demeanor with strong communication skills\\r\\n\\tMust be bondable and able to travel locally\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nPhysical &amp; Work Requirements\\r\\n\\r\\n\\r\\n\\tAbility to stand, walk, bend, and use hands frequently\\r\\n\\tAbility to lift up to 50 pounds\\r\\n\\tModerate noise level; may work around mechanical equipment and outside conditions\\r\\n\\r\\n\\r\\nReasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.\\r\\n\",\"experienceRequirements\":\"Qualifications\\r\\n\\r\\n\\r\\n\\tHigh school diploma or equivalent\\r\\n\\tMinimum 1 year of financial institution or cash-handling experience\\r\\n\\tStrong attention to detail and accuracy with cash\\r\\n\\tProficiency with calculators and basic computer systems\\r\\n\\tSuccessful completion of an Excel assessment\\r\\n\\r\\n\\r\\n\\r\\n\\tProfessional demeanor with strong communication skills\\r\\n\\tMust be bondable and able to travel locally\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nPhysical &amp; Work Requirements\\r\\n\\r\\n\\r\\n\\tAbility to stand, walk, bend, and use hands frequently\\r\\n\\tAbility to lift up to 50 pounds\\r\\n\\tModerate noise level; may work around mechanical equipment and outside conditions\\r\\n\\r\\n\\r\\nReasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.\\r\\n\",\"validThrough\":\"2026-07-17\"}",
    "applyAvailable": true,
    "educationLevel": "",
    "qualifications": "<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:115%\"><b>Qualifications</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">High school diploma or equivalent</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">Minimum 1 year of financial institution or cash-handling experience</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">Strong attention to detail and accuracy with cash</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">Proficiency with calculators and basic computer systems</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">Successful completion of an Excel assessment</span></span></span></li>\r\n</ul>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">Professional demeanor with strong communication skills</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">Must be bondable and able to travel locally</span></span></span></li>\r\n</ul>\r\n\r\n<div align=\"center\" style=\"text-align:center; margin-bottom:11px\">\r\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\"><b>Physical &amp; Work Requirements</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">Ability to stand, walk, bend, and use hands frequently</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">Ability to lift up to <b>50 pounds</b></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">Moderate noise level; may work around mechanical equipment and outside conditions</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\">Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.</span></span></span></p>\r\n",
    "descriptionTitle": "Description",
    "travelPercentage": "",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2025-05-05T15:39:20.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": false,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": false,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 69012,
    "isHotJob": false,
    "jobTitle": "MEMBER SERVICE REPRESENTATIVE LEAD",
    "postedOn": "",
    "locations": "Burton, OH 44021",
    "remoteType": "",
    "description": "Job Summary\r\n\r\nThe Member Service Representative Lead supports daily branch operations by managing cash levels for cash recyclers, PTMs, and ATMs whil...",
    "positionType": ""
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/69012",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 17895
  },
  "detail_errors": []
}