Senior Technical Account Manager

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    "description": "<h2>Summary</h2>\n<p>The Senior Technical Account Manager-OE serves as the main technical liaison with vehicle manufacturers and facilitates coordination between the customer, the tire development team, and corporate quality. This role plays a vital part in supporting the OE sales team and development team by offering expertise in upcoming projects, RFQ support, OE development interface.</p>\n<p> </p>\n<p>The Technical Account Manager-OE will work closely with cross-functional teams to ensure the seamless integration of tires into OE vehicles, effectively meeting the needs of both customers and the company.</p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Build and maintain strong relationships with OE manufacturers.</li>\n <li>Serve as the primary point of contact for all technical inquiries and support throughout the Request for Quotation (RFQ), Development, Product Launch, and the entire lifecycle of the tire.</li>\n <li>Obtain and negotiate technical requirements during the Request for Quotation (RFQ) process and continue to manage and negotiate these requirements throughout the project lifecycle.</li>\n <li>Understand tire specifications, performance metrics, and industry standards.</li>\n <li>Provide technical guidance and support to clients regarding tire selection, testing, and validation.</li>\n <li>Act as the technical expert during interactions with OE customers, providing in-depth knowledge and guidance on all technical aspects related to tires.</li>\n <li>Collaborate with internal departments (R&D, production, quality assurance) to meet OE requirements.</li>\n <li>Manage project timelines and deliverables to ensure on-time delivery of products.</li>\n <li>Conduct quality assessments and audits to ensure tire compliance with OE specifications.</li>\n <li>Address any quality issues or concerns in collaboration with relevant teams.</li>\n <li>Monitor industry trends, market demands, and competitor activities related to OE tire offerings.</li>\n <li>Provide insights and recommendations for benchmarking, product improvements and market positioning.</li>\n <li>Maintain accurate records of client communications, project details, and technical specifications.</li>\n <li>Prepare reports and presentations for internal stakeholders and clients as needed.</li>\n <li>Facilitates the formal communication of relevant information to the appropriate internal departments.</li>\n</ul>\n<h2>Knowledge and Skills</h2>\n<ul>\n <li>Knowledge of tire industry, design, manufacturing, quality, and testing.</li>\n <li>Automotive industry approval and launch processes and quality requirements.</li>\n <li>IATF16949, PPAP, PFMEA, DFMEA.</li>\n <li>Ability to communicate well with numerous internal and external parties in a manner that positions you as a trusted partner.</li>\n</ul>\n<h2>Education and Experience</h2>\n<ul>\n <li>Bachelor’s degree in engineering or a related field. </li>\n <li>A minimum of 5 years of demonstrated experience in technical sales, account management, or project management within the automotive industry, with a preference for candidates with specific experience in the tire industry.</li>\n <li>A minimum of 5 years of experience as an engineering interface at a Tier 1 supplier.</li>\n <li>In-depth knowledge of tire technology, manufacturing processes, and industry standards.</li>\n <li>Strong communication, negotiation, and problem-solving skills.</li>\n <li>Ability to work independently and collaboratively in a fast-paced environment, adapting to various challenges effectively.</li>\n</ul>\n<h2>Physical Requirements</h2>\n<ul>\n <li>Flexibility to travel as necessary for client meetings and industry events, with an expected travel time of up to 40%.</li>\n <li>Required to ride with professional drivers during tire testing.</li>\n <li>Assist with tire handling or sorting during testing as needed.</li>\n</ul>",
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