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HomeCompaniesBCA6DB2B908FD5BA9AD3B28E74BA5B1DField Service Technician - San Antonio, TX (60474)

Field Service Technician - San Antonio, TX (60474)

BCA6DB2B908FD5BA9AD3B28E74BA5B1D · Field Service Technician - San Antonio, TX - San Antonio, TX; San Antonio, TX, USA · On Site · Active · $28–$31 / hour · Paycom ATS

Job facts

FieldValue
CompanyBCA6DB2B908FD5BA9AD3B28E74BA5B1D
TitleField Service Technician - San Antonio, TX (60474)
Normalized title-
Department / teamInstallation - Maint - Repair
LocationTX, United States
Work modelOn Site
Employment typeFull Time
Salary$28–$31 / hour
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-05-06 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Work model jobsActive On Site postings.Open
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Linked records

CompanyBCA6DB2B908FD5BA9AD3B28E74BA5B1D
Source8888a5ee-eda0-4fe7-b231-5b424dea182b
ATS providerPaycom ATS

Description

Description At Core Health & Fitness , our purpose is to live and share our passion for fitness. We bring innovative health and fitness solutions to the global market with brands like StairMaster , Schwinn , Nautilus , Star Trac , Throwdown , Wexer , and we’re still growing. We press into the future of fitness to ensure the creation of quality products and programming that meet the needs of an ever-evolving industry. At Core we are committed to building an energetic, diverse, and inclusive workspace. We value our differences and see community strength in diversity and representation. We’re always on the lookout for innovators, dreamers and doers who are passionate about fitness and wellbeing. We explore all opportunities to improve ourselves, our business partners, and our communities. If you’re looking for a fulfilling career in helping people, find the best version of themselves, you’ve come to the right place. We are looking for Field Service Technician to join our growing team. We offer Medical, Dental, Life, Long-term and Short-term Disability, 401K with Matching dollars, Pet Insurance and much more! Qualifications General Position Summary Under the direction of the Regional Field Supervisor, The Field Service Technician is responsible for repairing/servicing all products in the Core Health & Fitness product lines. These include Nautilus, StairMaster, Star Trac, Schwinn, Throwdown and Wexler. Develop and sustain customer satisfaction and loyalty through exemplary maintenance and repair of all brands. Duties include performing service work, assist with new product installations; along with timely and accurate documentation of work performed. Instill customer confidence in Core Health & Fitness product lines by providing timely maintenance with friendly and knowledgeable customer support. Essential Functions / Major Responsibilities Basic knowledge of the fitness industry Basic knowledge and experience in technical and mechanical problem solving. Knowledge in the use of hand tools (Example: wrenches, screwdrivers, ratchets, drills, voltmeter, etc.) Ability to recognize and solve problems in a timely manner. Ability to accept and meet deadlines. Strong sense of urgency to achieve a high percentage of goals. Willing to assist teammates when needed. Ability to establish and maintain a strong working relationship with a diverse group of co-workers, customers, and vendors. Contributes to a positive working environment. Demonstrates effective interpersonal, verbal, and written communication skills. Ability to achieve a high level of accuracy High attention to detail and commitment to world-class quality Able to follow tasks through to completion in a timely manner without sacrificing quality. Skilled in planning, organization, and establishing multiple priorities for work assignments. Specific Job Requirements State issued valid driver’s license Successfully complete a background screening to include a Motor Vehicle Report. Ability to drive and house/park a commercially tagged vehicle. Ability to travel outside the regular service area domestically up to 25%. Minimum of 1-3 years’ experience in a customer facing technical support or service roll required. Basic knowledge of mechanical/technical problem solving required Experience with standard trouble shooting and diagnostic methods for electro/mechanical equipment in the field. Ability to read and understand technical drawings Working knowledge of Microsoft Office Suite and similar communication related software. Experience with Sales Force software. Working knowledge of fitness industry preferred. Responsibilities of the Field Service Technician Accepts, schedules, and completes work orders within 48 hours. Ensure all service calls are documented (start to completion) and Service Reports are properly completed and submitted in accordance with established procedures. Follow testing procedures accurately. Service and maintain Core Health & Fitness product lines at customer locations in assigned service area; ensure service calls and repairs are carried out following company policies. Ensure customer satisfaction by delivering quality and courteous support in a timely manner. Communicates information regarding product performance and relays field feedback to Director of Services. Inspect newly installed equipment on site where necessary. Maintain vehicle inventory/parts through regular cycle counts, daily paperwork processing required. Process return parts with proper documentation and use precautionary procedures to safeguard company parts and equipment. Must attend all required trainings, become proficient with computer software used for workday, and pass certifications on all relevant equipment. Ability to schedule and have regular maintenance performed with contracted service provider. Ability to submit expense reports and other required paperwork in a timely manner. Safety is everyone’s responsibility. Staff are expected to always act in a safe manner and ensure that those around them do not put themselves or others at risk. Staff are expected to wear/use protective equipment when needed or as required at each site. Service Technicians are required to provide basic hand tools. *Subject to each state’s regulations. Offer Core Health and Fitness Preventative Maintenance, Paid Service and Extended Warranty Product to customer throughout day-to-day activity. Refer customers who have questions about new products to your sales team Keep Sales informed of upcoming purchases or needs customers are planning. Job Specific Competencies Customer Service - Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image. Dependability- Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements. Problem Solving/Analysis - Breaks down problems into smaller components, understands underlying issues, and can simplify and process complex issues, understands the difference between critical details and unimportant facts. Productivity - Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow. Quality - Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems. Working Conditions The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require: Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items - The employee is occasionally required to stand, walk, sit, and reach with hands and arms; and stoop, kneel, crouch, or crawl. Requires the ability to move around and maneuver products when necessary. Lifts and carries items weighing up to 50 pounds on a regular basis and 70 pound or more on occasion. Walking and Standing - Requires moving around Requires corrected vision and hearing to normal range Requires working under stressful conditions or working irregular hours Requires driving to customer locations in company vehicle. Able to walk/run/lift to test equipment for issues and when work is completed to test unit. Be dressed appropriately with protective gear that is required for each site Work Environment Work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions: work performed in a field based environment. Involves frequent interaction with internal and external customers. Position Status Level: Staff FLSA: Non -Exempt Supervises: N/A This job description reflects management’s assignment of essential functions. It is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the employee might differ from those outlined in the above job description and, other duties as assigned, might be part of the role. It does not restrict the tasks that may be assigned nor is it considered a contract of employment overriding at-will employment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Core Health& Fitness is an equal opportunity employer that does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status, or Vietnam-era veteran status. If you are a person with a disability and you need assistance in applying for a position with Core Health & Fitness, please contact our Human Resources department at [email protected] and direct assistance will be provided.

Full job record

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Org ID16875909-a259-47d5-8122-dd28dda52b35
Source ID8888a5ee-eda0-4fe7-b231-5b424dea182b
Board ID8888a5ee-eda0-4fe7-b231-5b424dea182b
Providerpaycom
Provider Job Key301886
TitleField Service Technician - San Antonio, TX (60474)
Normalized Title
Statusactive
Activeyes
Location TextField Service Technician - San Antonio, TX - San Antonio, TX; San Antonio, TX, USA
DepartmentInstallation - Maint - Repair
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionTX
City
Salary Raw$28.00 - $31.00 Hourly
Salary Min28
Salary Max31
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=301886&clientkey=BCA6DB2B908FD5BA9AD3B28E74BA5B1D
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=301886&clientkey=BCA6DB2B908FD5BA9AD3B28E74BA5B1D
First Seen At2026-05-31 19:07:04Z
Last Seen At2026-06-06 09:53:53Z
Last Checked At2026-06-06 09:53:53Z
Last Changed At2026-05-31 19:07:04Z
Inactive At
Source Posted At2026-05-06 00:00:00Z
Source Updated At
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If you&rsquo;re looking for a fulfilling career in helping people, find the best version of themselves, you&rsquo;ve come to the right place.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWe are looking for&nbsp;Field Service Technician&nbsp;to join our growing team.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWe offer Medical, Dental, Life, Long-term and Short-term Disability, 401K with Matching dollars, Pet Insurance and much more!\\r\\n\\r\\nQualificationsGeneral Position Summary&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nUnder the direction of the Regional Field Supervisor, The Field Service Technician is responsible for repairing/servicing all products in the Core Health &amp; Fitness product lines. These include Nautilus, StairMaster, Star Trac, Schwinn, Throwdown and Wexler. Develop and sustain customer satisfaction and loyalty through exemplary maintenance and repair of all brands.&nbsp; Duties include performing service work, assist with new product installations; along with timely and accurate documentation of work performed. Instill customer confidence in Core Health &amp; Fitness product lines by providing timely maintenance with friendly and knowledgeable customer support.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEssential Functions / Major Responsibilities&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tBasic knowledge of the fitness industry\\r\\n\\tBasic knowledge and experience in technical and mechanical problem solving.\\r\\n\\tKnowledge in the use of hand tools (Example: wrenches, screwdrivers, ratchets, drills, voltmeter, etc.)&nbsp;\\r\\n\\tAbility to recognize and solve problems in a timely manner.\\r\\n\\tAbility to accept and meet deadlines.\\r\\n\\tStrong sense of urgency to achieve a high percentage of goals.\\r\\n\\tWilling to assist teammates when needed.\\r\\n\\tAbility to establish and maintain a strong working relationship with a diverse group of co-workers, customers, and vendors.\\r\\n\\tContributes to a positive working environment.\\r\\n\\tDemonstrates effective interpersonal, verbal, and written communication skills.\\r\\n\\tAbility to achieve a high level of accuracy\\r\\n\\tHigh attention to detail and commitment to world-class quality\\r\\n\\tAble to follow tasks through to completion in a timely manner without sacrificing quality.\\r\\n\\tSkilled in planning, organization, and establishing multiple priorities for work assignments.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSpecific Job Requirements\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tState issued valid driver&rsquo;s license\\r\\n\\tSuccessfully complete a background screening to include a Motor Vehicle Report.\\r\\n\\tAbility to drive and house/park a commercially tagged vehicle.\\r\\n\\tAbility to travel outside the regular service area domestically up to 25%.&nbsp;\\r\\n\\tMinimum of 1-3 years&rsquo; experience in a customer facing technical support or service roll required.\\r\\n\\tBasic knowledge of mechanical/technical problem solving required\\r\\n\\tExperience with standard trouble shooting and diagnostic methods for&nbsp;electro/mechanical equipment in the field.&nbsp;\\r\\n\\tAbility to read and understand technical drawings\\r\\n\\tWorking knowledge of Microsoft Office Suite and similar communication related software.\\r\\n\\tExperience with Sales Force software.\\r\\n\\tWorking knowledge of fitness industry preferred.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;&nbsp;&nbsp;&nbsp;\\r\\n\\r\\nResponsibilities of the Field Service Technician\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tAccepts, schedules, and completes work orders within 48 hours.&nbsp;&nbsp;\\r\\n\\tEnsure all service calls are documented (start to completion) and Service Reports are properly completed and submitted in accordance with established procedures.&nbsp;&nbsp;\\r\\n\\tFollow testing procedures accurately.\\r\\n\\tService and maintain Core Health &amp; Fitness product lines at customer locations in assigned service area; ensure service calls and repairs are carried out following company policies.&nbsp;\\r\\n\\tEnsure customer satisfaction by delivering quality and courteous support in a timely manner.&nbsp;&nbsp;\\r\\n\\tCommunicates information regarding product performance and relays field feedback to Director of Services.\\r\\n\\tInspect newly installed equipment on site where necessary.\\r\\n\\tMaintain vehicle inventory/parts through regular cycle counts, daily paperwork processing required. Process return parts with proper documentation and use precautionary procedures to safeguard company parts and equipment.\\r\\n\\tMust attend all required trainings, become proficient with computer software used for workday, and pass certifications on all relevant equipment.\\r\\n\\tAbility to schedule and have regular maintenance performed with contracted service provider.\\r\\n\\tAbility to submit expense reports and other required paperwork in a timely manner.\\r\\n\\tSafety is everyone&rsquo;s responsibility. Staff are expected to always act in a safe manner and ensure that those around them do not put themselves or others at risk. Staff are expected to wear/use protective equipment when needed or as required at each site.\\r\\n\\tService Technicians are required to provide basic hand tools. *Subject to each state&rsquo;s regulations.\\r\\n\\tOffer Core Health and Fitness Preventative Maintenance, Paid Service and Extended Warranty Product to customer throughout day-to-day activity.&nbsp;\\r\\n\\tRefer customers who have questions about new products to your sales team Keep Sales informed of upcoming purchases or needs customers are planning.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nJob Specific Competencies\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tCustomer Service -&nbsp;Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.\\r\\n\\tDependability-&nbsp;Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.\\r\\n\\tProblem Solving/Analysis -&nbsp;Breaks down problems into smaller components, understands underlying issues, and can simplify and process complex issues, understands the difference between critical details and unimportant facts.\\r\\n\\tProductivity - Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.\\r\\n\\tQuality -&nbsp;Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWorking Conditions\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require:&nbsp;\\r\\n\\r\\n\\r\\n\\tBending, stooping, reaching, twisting, lifting, pushing, pulling and moving items -&nbsp;The employee is occasionally required to stand, walk, sit,&nbsp; and reach with hands and arms; and stoop, kneel, crouch, or crawl. Requires the ability to move around and maneuver products when necessary. Lifts and carries items weighing up to 50 pounds on a regular basis and 70 pound or more on occasion.\\r\\n\\tWalking and Standing -&nbsp;Requires moving around\\r\\n\\tRequires corrected vision and hearing to normal range\\r\\n\\tRequires working under stressful conditions or working irregular hours\\r\\n\\tRequires driving to customer locations in company vehicle.\\r\\n\\tAble to walk/run/lift to test equipment for issues and when work is completed to test unit.\\r\\n\\tBe dressed appropriately with protective gear that is required for each site\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork Environment\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions: work performed in a field based environment. Involves frequent interaction with internal and external customers.&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPosition Status&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLevel:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Staff&nbsp;\\r\\n\\r\\nFLSA: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Non -Exempt&nbsp;\\r\\n\\r\\nSupervises: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; N/A\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThis job description reflects management&rsquo;s assignment of essential functions. It is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the employee might differ from those outlined in the above job description and, other duties as assigned, might be part of the role. It does not restrict the tasks that may be assigned nor is it considered a contract of employment overriding at-will employment.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nCore Health&amp; Fitness is an equal opportunity employer that does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status, or Vietnam-era veteran status. If you are a person with a disability and you need assistance in applying for a position with Core Health &amp; Fitness, please contact our Human Resources department at [email protected] and direct assistance will be provided.\\r\\n\",\"responsibilities\":\"\\r\\nAt&nbsp;Core Health &amp; Fitness, our purpose is to live and share our passion for fitness. We bring innovative health and fitness solutions to the global market with brands like&nbsp;StairMaster,&nbsp;Schwinn,&nbsp;Nautilus,&nbsp;Star Trac,&nbsp;Throwdown,&nbsp;Wexer, and we&rsquo;re still growing. We press into the future of fitness to ensure the creation of quality products and programming that meet the needs of an ever-evolving industry.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAt Core we are committed to building an energetic, diverse, and inclusive workspace. We value our differences and see community strength in diversity and representation. We&rsquo;re always on the lookout for innovators, dreamers and doers who are passionate about fitness and wellbeing. We explore all opportunities to improve ourselves, our business partners, and our communities. If you&rsquo;re looking for a fulfilling career in helping people, find the best version of themselves, you&rsquo;ve come to the right place.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWe are looking for&nbsp;Field Service Technician&nbsp;to join our growing team.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWe offer Medical, Dental, Life, Long-term and Short-term Disability, 401K with Matching dollars, Pet Insurance and much more!\\r\\n\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Core Health & Fitness, LLC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=BCA6DB2B908FD5BA9AD3B28E74BA5B1D\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"\",\"addressLocality\":\"San Antonio\",\"addressRegion\":\"TX\",\"postalCode\":\"\",\"addressCountry\":\"USA\"}},\"qualifications\":\"General Position Summary&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nUnder the direction of the Regional Field Supervisor, The Field Service Technician is responsible for repairing/servicing all products in the Core Health &amp; Fitness product lines. These include Nautilus, StairMaster, Star Trac, Schwinn, Throwdown and Wexler. Develop and sustain customer satisfaction and loyalty through exemplary maintenance and repair of all brands.&nbsp; Duties include performing service work, assist with new product installations; along with timely and accurate documentation of work performed. Instill customer confidence in Core Health &amp; Fitness product lines by providing timely maintenance with friendly and knowledgeable customer support.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEssential Functions / Major Responsibilities&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tBasic knowledge of the fitness industry\\r\\n\\tBasic knowledge and experience in technical and mechanical problem solving.\\r\\n\\tKnowledge in the use of hand tools (Example: wrenches, screwdrivers, ratchets, drills, voltmeter, etc.)&nbsp;\\r\\n\\tAbility to recognize and solve problems in a timely manner.\\r\\n\\tAbility to accept and meet deadlines.\\r\\n\\tStrong sense of urgency to achieve a high percentage of goals.\\r\\n\\tWilling to assist teammates when needed.\\r\\n\\tAbility to establish and maintain a strong working relationship with a diverse group of co-workers, customers, and vendors.\\r\\n\\tContributes to a positive working environment.\\r\\n\\tDemonstrates effective interpersonal, verbal, and written communication skills.\\r\\n\\tAbility to achieve a high level of accuracy\\r\\n\\tHigh attention to detail and commitment to world-class quality\\r\\n\\tAble to follow tasks through to completion in a timely manner without sacrificing quality.\\r\\n\\tSkilled in planning, organization, and establishing multiple priorities for work assignments.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSpecific Job Requirements\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tState issued valid driver&rsquo;s license\\r\\n\\tSuccessfully complete a background screening to include a Motor Vehicle Report.\\r\\n\\tAbility to drive and house/park a commercially tagged vehicle.\\r\\n\\tAbility to travel outside the regular service area domestically up to 25%.&nbsp;\\r\\n\\tMinimum of 1-3 years&rsquo; experience in a customer facing technical support or service roll required.\\r\\n\\tBasic knowledge of mechanical/technical problem solving required\\r\\n\\tExperience with standard trouble shooting and diagnostic methods for&nbsp;electro/mechanical equipment in the field.&nbsp;\\r\\n\\tAbility to read and understand technical drawings\\r\\n\\tWorking knowledge of Microsoft Office Suite and similar communication related software.\\r\\n\\tExperience with Sales Force software.\\r\\n\\tWorking knowledge of fitness industry preferred.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;&nbsp;&nbsp;&nbsp;\\r\\n\\r\\nResponsibilities of the Field Service Technician\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tAccepts, schedules, and completes work orders within 48 hours.&nbsp;&nbsp;\\r\\n\\tEnsure all service calls are documented (start to completion) and Service Reports are properly completed and submitted in accordance with established procedures.&nbsp;&nbsp;\\r\\n\\tFollow testing procedures accurately.\\r\\n\\tService and maintain Core Health &amp; Fitness product lines at customer locations in assigned service area; ensure service calls and repairs are carried out following company policies.&nbsp;\\r\\n\\tEnsure customer satisfaction by delivering quality and courteous support in a timely manner.&nbsp;&nbsp;\\r\\n\\tCommunicates information regarding product performance and relays field feedback to Director of Services.\\r\\n\\tInspect newly installed equipment on site where necessary.\\r\\n\\tMaintain vehicle inventory/parts through regular cycle counts, daily paperwork processing required. Process return parts with proper documentation and use precautionary procedures to safeguard company parts and equipment.\\r\\n\\tMust attend all required trainings, become proficient with computer software used for workday, and pass certifications on all relevant equipment.\\r\\n\\tAbility to schedule and have regular maintenance performed with contracted service provider.\\r\\n\\tAbility to submit expense reports and other required paperwork in a timely manner.\\r\\n\\tSafety is everyone&rsquo;s responsibility. Staff are expected to always act in a safe manner and ensure that those around them do not put themselves or others at risk. Staff are expected to wear/use protective equipment when needed or as required at each site.\\r\\n\\tService Technicians are required to provide basic hand tools. *Subject to each state&rsquo;s regulations.\\r\\n\\tOffer Core Health and Fitness Preventative Maintenance, Paid Service and Extended Warranty Product to customer throughout day-to-day activity.&nbsp;\\r\\n\\tRefer customers who have questions about new products to your sales team Keep Sales informed of upcoming purchases or needs customers are planning.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nJob Specific Competencies\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tCustomer Service -&nbsp;Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.\\r\\n\\tDependability-&nbsp;Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.\\r\\n\\tProblem Solving/Analysis -&nbsp;Breaks down problems into smaller components, understands underlying issues, and can simplify and process complex issues, understands the difference between critical details and unimportant facts.\\r\\n\\tProductivity - Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.\\r\\n\\tQuality -&nbsp;Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWorking Conditions\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require:&nbsp;\\r\\n\\r\\n\\r\\n\\tBending, stooping, reaching, twisting, lifting, pushing, pulling and moving items -&nbsp;The employee is occasionally required to stand, walk, sit,&nbsp; and reach with hands and arms; and stoop, kneel, crouch, or crawl. Requires the ability to move around and maneuver products when necessary. Lifts and carries items weighing up to 50 pounds on a regular basis and 70 pound or more on occasion.\\r\\n\\tWalking and Standing -&nbsp;Requires moving around\\r\\n\\tRequires corrected vision and hearing to normal range\\r\\n\\tRequires working under stressful conditions or working irregular hours\\r\\n\\tRequires driving to customer locations in company vehicle.\\r\\n\\tAble to walk/run/lift to test equipment for issues and when work is completed to test unit.\\r\\n\\tBe dressed appropriately with protective gear that is required for each site\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork Environment\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions: work performed in a field based environment. Involves frequent interaction with internal and external customers.&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPosition Status&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLevel:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Staff&nbsp;\\r\\n\\r\\nFLSA: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Non -Exempt&nbsp;\\r\\n\\r\\nSupervises: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; N/A\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThis job description reflects management&rsquo;s assignment of essential functions. It is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the employee might differ from those outlined in the above job description and, other duties as assigned, might be part of the role. It does not restrict the tasks that may be assigned nor is it considered a contract of employment overriding at-will employment.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nCore Health&amp; Fitness is an equal opportunity employer that does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status, or Vietnam-era veteran status. If you are a person with a disability and you need assistance in applying for a position with Core Health &amp; Fitness, please contact our Human Resources department at [email protected] and direct assistance will be provided.\\r\\n\",\"experienceRequirements\":\"General Position Summary&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nUnder the direction of the Regional Field Supervisor, The Field Service Technician is responsible for repairing/servicing all products in the Core Health &amp; Fitness product lines. These include Nautilus, StairMaster, Star Trac, Schwinn, Throwdown and Wexler. Develop and sustain customer satisfaction and loyalty through exemplary maintenance and repair of all brands.&nbsp; Duties include performing service work, assist with new product installations; along with timely and accurate documentation of work performed. Instill customer confidence in Core Health &amp; Fitness product lines by providing timely maintenance with friendly and knowledgeable customer support.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEssential Functions / Major Responsibilities&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tBasic knowledge of the fitness industry\\r\\n\\tBasic knowledge and experience in technical and mechanical problem solving.\\r\\n\\tKnowledge in the use of hand tools (Example: wrenches, screwdrivers, ratchets, drills, voltmeter, etc.)&nbsp;\\r\\n\\tAbility to recognize and solve problems in a timely manner.\\r\\n\\tAbility to accept and meet deadlines.\\r\\n\\tStrong sense of urgency to achieve a high percentage of goals.\\r\\n\\tWilling to assist teammates when needed.\\r\\n\\tAbility to establish and maintain a strong working relationship with a diverse group of co-workers, customers, and vendors.\\r\\n\\tContributes to a positive working environment.\\r\\n\\tDemonstrates effective interpersonal, verbal, and written communication skills.\\r\\n\\tAbility to achieve a high level of accuracy\\r\\n\\tHigh attention to detail and commitment to world-class quality\\r\\n\\tAble to follow tasks through to completion in a timely manner without sacrificing quality.\\r\\n\\tSkilled in planning, organization, and establishing multiple priorities for work assignments.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSpecific Job Requirements\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tState issued valid driver&rsquo;s license\\r\\n\\tSuccessfully complete a background screening to include a Motor Vehicle Report.\\r\\n\\tAbility to drive and house/park a commercially tagged vehicle.\\r\\n\\tAbility to travel outside the regular service area domestically up to 25%.&nbsp;\\r\\n\\tMinimum of 1-3 years&rsquo; experience in a customer facing technical support or service roll required.\\r\\n\\tBasic knowledge of mechanical/technical problem solving required\\r\\n\\tExperience with standard trouble shooting and diagnostic methods for&nbsp;electro/mechanical equipment in the field.&nbsp;\\r\\n\\tAbility to read and understand technical drawings\\r\\n\\tWorking knowledge of Microsoft Office Suite and similar communication related software.\\r\\n\\tExperience with Sales Force software.\\r\\n\\tWorking knowledge of fitness industry preferred.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;&nbsp;&nbsp;&nbsp;\\r\\n\\r\\nResponsibilities of the Field Service Technician\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tAccepts, schedules, and completes work orders within 48 hours.&nbsp;&nbsp;\\r\\n\\tEnsure all service calls are documented (start to completion) and Service Reports are properly completed and submitted in accordance with established procedures.&nbsp;&nbsp;\\r\\n\\tFollow testing procedures accurately.\\r\\n\\tService and maintain Core Health &amp; Fitness product lines at customer locations in assigned service area; ensure service calls and repairs are carried out following company policies.&nbsp;\\r\\n\\tEnsure customer satisfaction by delivering quality and courteous support in a timely manner.&nbsp;&nbsp;\\r\\n\\tCommunicates information regarding product performance and relays field feedback to Director of Services.\\r\\n\\tInspect newly installed equipment on site where necessary.\\r\\n\\tMaintain vehicle inventory/parts through regular cycle counts, daily paperwork processing required. Process return parts with proper documentation and use precautionary procedures to safeguard company parts and equipment.\\r\\n\\tMust attend all required trainings, become proficient with computer software used for workday, and pass certifications on all relevant equipment.\\r\\n\\tAbility to schedule and have regular maintenance performed with contracted service provider.\\r\\n\\tAbility to submit expense reports and other required paperwork in a timely manner.\\r\\n\\tSafety is everyone&rsquo;s responsibility. Staff are expected to always act in a safe manner and ensure that those around them do not put themselves or others at risk. Staff are expected to wear/use protective equipment when needed or as required at each site.\\r\\n\\tService Technicians are required to provide basic hand tools. *Subject to each state&rsquo;s regulations.\\r\\n\\tOffer Core Health and Fitness Preventative Maintenance, Paid Service and Extended Warranty Product to customer throughout day-to-day activity.&nbsp;\\r\\n\\tRefer customers who have questions about new products to your sales team Keep Sales informed of upcoming purchases or needs customers are planning.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nJob Specific Competencies\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tCustomer Service -&nbsp;Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.\\r\\n\\tDependability-&nbsp;Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.\\r\\n\\tProblem Solving/Analysis -&nbsp;Breaks down problems into smaller components, understands underlying issues, and can simplify and process complex issues, understands the difference between critical details and unimportant facts.\\r\\n\\tProductivity - Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.\\r\\n\\tQuality -&nbsp;Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWorking Conditions\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require:&nbsp;\\r\\n\\r\\n\\r\\n\\tBending, stooping, reaching, twisting, lifting, pushing, pulling and moving items -&nbsp;The employee is occasionally required to stand, walk, sit,&nbsp; and reach with hands and arms; and stoop, kneel, crouch, or crawl. Requires the ability to move around and maneuver products when necessary. Lifts and carries items weighing up to 50 pounds on a regular basis and 70 pound or more on occasion.\\r\\n\\tWalking and Standing -&nbsp;Requires moving around\\r\\n\\tRequires corrected vision and hearing to normal range\\r\\n\\tRequires working under stressful conditions or working irregular hours\\r\\n\\tRequires driving to customer locations in company vehicle.\\r\\n\\tAble to walk/run/lift to test equipment for issues and when work is completed to test unit.\\r\\n\\tBe dressed appropriately with protective gear that is required for each site\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork Environment\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions: work performed in a field based environment. Involves frequent interaction with internal and external customers.&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPosition Status&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLevel:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Staff&nbsp;\\r\\n\\r\\nFLSA: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Non -Exempt&nbsp;\\r\\n\\r\\nSupervises: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; N/A\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThis job description reflects management&rsquo;s assignment of essential functions. It is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the employee might differ from those outlined in the above job description and, other duties as assigned, might be part of the role. It does not restrict the tasks that may be assigned nor is it considered a contract of employment overriding at-will employment.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nCore Health&amp; Fitness is an equal opportunity employer that does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status, or Vietnam-era veteran status. If you are a person with a disability and you need assistance in applying for a position with Core Health &amp; Fitness, please contact our Human Resources department at [email protected] and direct assistance will be provided.\\r\\n\",\"industry\":\"Installation - Maint - Repair\",\"validThrough\":\"-0001-11-30\",\"educationRequirements\":\"None\"}",
    "applyAvailable": true,
    "educationLevel": "None",
    "qualifications": "<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><strong>General Position Summary&nbsp;</strong></span></p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:24px;text-align:justify;\"><span style=\"color:#000000;\">Under the direction of the Regional Field Supervisor, The Field Service Technician is responsible for repairing/servicing all products in the Core Health &amp; Fitness product lines. These include Nautilus, StairMaster, Star Trac, Schwinn, Throwdown and Wexler. Develop and sustain customer satisfaction and loyalty through exemplary maintenance and repair of all brands.&nbsp; Duties include performing service work, assist with new product installations; along with timely and accurate documentation of work performed. Instill customer confidence in Core Health &amp; Fitness product lines by providing timely maintenance with friendly and knowledgeable customer support.&nbsp;</span></p>\r\n\r\n<p style=\"margin-left:24px;text-align:justify;\"><span style=\"color:#000000;\">&nbsp;</span></p>\r\n\r\n<p style=\"margin-left:24px;text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><strong>Essential Functions / Major Responsibilities&nbsp;</strong></span></p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Basic knowledge of the fitness industry</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Basic knowledge and experience in technical and mechanical problem solving.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Knowledge in the use of hand tools (Example: wrenches, screwdrivers, ratchets, drills, voltmeter, etc.)&nbsp;</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Ability to recognize and solve problems in a timely manner.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Ability to accept and meet deadlines.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Strong sense of urgency to achieve a high percentage of goals.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Willing to assist teammates when needed.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Ability to establish and maintain a strong working relationship with a diverse group of co-workers, customers, and vendors.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Contributes to a positive working environment.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Demonstrates effective interpersonal, verbal, and written communication skills.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Ability to achieve a high level of accuracy</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">High attention to detail and commitment to world-class quality</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Able to follow tasks through to completion in a timely manner without sacrificing quality.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Skilled in planning, organization, and establishing multiple priorities for work assignments.</span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:24px;text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><strong>Specific Job Requirements</strong></span></p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">State issued valid driver&rsquo;s license</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Successfully complete a background screening to include a Motor Vehicle Report.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Ability to drive and house/park a commercially tagged vehicle.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Ability to travel outside the regular service area domestically up to 25%.&nbsp;</span></li>\r\n\t<li><span style=\"color:#000000;\">Minimum of 1-3 years&rsquo; experience in a customer facing technical support or service roll required.</span></li>\r\n\t<li><span style=\"color:#000000;\">Basic knowledge of mechanical/technical problem solving required</span></li>\r\n\t<li><span style=\"color:#000000;\">Experience with standard trouble shooting and diagnostic methods for&nbsp;electro/mechanical equipment in the field.&nbsp;</span></li>\r\n\t<li><span style=\"color:#000000;\">Ability to read and understand technical drawings</span></li>\r\n\t<li><span style=\"color:#000000;\">Working knowledge of Microsoft Office Suite and similar communication related software.</span></li>\r\n\t<li><span style=\"color:#000000;\">Experience with Sales Force software.</span></li>\r\n\t<li><span style=\"color:#000000;\">Working knowledge of fitness industry preferred.</span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><strong>&nbsp;&nbsp;&nbsp;&nbsp;</strong></span></p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><strong>Responsibilities of the Field Service Technician</strong></span></p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Accepts, schedules, and completes work orders within 48 hours.&nbsp;&nbsp;</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Ensure all service calls are documented (start to completion) and Service Reports are properly completed and submitted in accordance with established procedures.&nbsp;&nbsp;</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Follow testing procedures accurately.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Service and maintain Core Health &amp; Fitness product lines at customer locations in assigned service area; ensure service calls and repairs are carried out following company policies.&nbsp;</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Ensure customer satisfaction by delivering quality and courteous support in a timely manner.&nbsp;&nbsp;</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Communicates information regarding product performance and relays field feedback to Director of Services.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Inspect newly installed equipment on site where necessary.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Maintain vehicle inventory/parts through regular cycle counts, daily paperwork processing required. Process return parts with proper documentation and use precautionary procedures to safeguard company parts and equipment.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Must attend all required trainings, become proficient with computer software used for workday, and pass certifications on all relevant equipment.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Ability to schedule and have regular maintenance performed with contracted service provider.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Ability to submit expense reports and other required paperwork in a timely manner.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Safety is everyone&rsquo;s responsibility. Staff are expected to always act in a safe manner and ensure that those around them do not put themselves or others at risk. Staff are expected to wear/use protective equipment when needed or as required at each site.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Service Technicians are required to provide basic hand tools. *Subject to each state&rsquo;s regulations.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Offer Core Health and Fitness Preventative Maintenance, Paid Service and Extended Warranty Product to customer throughout day-to-day activity.&nbsp;</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\">Refer customers who have questions about new products to your sales team Keep Sales informed of upcoming purchases or needs customers are planning.</span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><strong>Job Specific Competencies</strong></span></p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><em>Customer Service -&nbsp;</em>Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><em>Dependability-&nbsp;</em>Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><em>Problem Solving/Analysis -&nbsp;</em>Breaks down problems into smaller components, understands underlying issues, and can simplify and process complex issues, understands the difference between critical details and unimportant facts.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><em>Productivity -</em> Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><em>Quality -&nbsp;</em>Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.</span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:72px;text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><strong>Working Conditions</strong></span></p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:48px;text-align:justify;\"><span style=\"color:#000000;\">The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require:&nbsp;</span></p>\r\n\r\n<ul style=\"list-style-type:square;\">\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><em>Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items -&nbsp;</em>The employee is occasionally required to stand, walk, sit,&nbsp; and reach with hands and arms; and stoop, kneel, crouch, or crawl. Requires the ability to move around and maneuver products when necessary. Lifts and carries items weighing up to 50 pounds on a regular basis and 70 pound or more on occasion.</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><em>Walking and Standing -&nbsp;</em>Requires moving around</span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><em>Requires corrected vision and hearing to normal range</em></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><em>Requires working under stressful conditions or working irregular hours</em></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><em>Requires driving to customer locations in company vehicle.</em></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><em>Able to walk/run/lift to test equipment for issues and when work is completed to test unit.</em></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><em>Be dressed appropriately with protective gear that is required for each site</em></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:48px;text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"color:#000000;\"><strong>Work Environment</strong></span></p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:48px;text-align:justify;\"><span style=\"color:#000000;\">Work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions: work performed in a field based environment. Involves frequent interaction with internal and external customers.&nbsp;&nbsp;</span></p>\r\n\r\n<p style=\"margin-left:48px;text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:48px;text-align:justify;\">&nbsp;</p>\r\n\r\n<p><span style=\"color:#000000;\"><strong>Position Status&nbsp;</strong></span></p>\r\n\r\n<p style=\"margin-left:96px;text-align:justify;\">&nbsp;</p>\r\n\r\n<p><span style=\"color:#000000;\">Level:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Staff&nbsp;</span></p>\r\n\r\n<p><span style=\"color:#000000;\">FLSA: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Non -Exempt&nbsp;</span></p>\r\n\r\n<p><span style=\"color:#000000;\">Supervises: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; N/A</span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<div style=\"page-break-after: always\"><span style=\"display: none;\">&nbsp;</span></div>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;text-align:left;\"><span style=\"color:#000000;\">This job description reflects management&rsquo;s assignment of essential functions. It is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the employee might differ from those outlined in the above job description and, other duties as assigned, might be part of the role. It does not restrict the tasks that may be assigned nor is it considered a contract of employment overriding at-will employment.</span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"color:#000000;\">In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.</span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"color:#000000;\">Core Health&amp; Fitness is an equal opportunity employer that does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status, or Vietnam-era veteran status. If you are a person with a disability and you need assistance in applying for a position with Core Health &amp; Fitness, please contact our Human Resources department at [email protected] and direct assistance will be provided.</span></p>\r\n",
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    "description": "\r\nAt Core Health & Fitness, our purpose is to live and share our passion for fitness. We bring innovative health and fitness solutions to the global m...",
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