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    "requisitionDescription": "\n    <link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n    <link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n    <div class=\"fr-view\">\n      <p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><strong><span style=\"font-size:15px;\">Description:</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">HumanTouch is seeking an Operations Task Lead in San Antonio, TX to join a team of professionals to provide Help Desk, Network Operations, Network Engineering and Cybersecurity Support for the US Army. &nbsp;You will be responsible for providing senior level technical direction and engineering knowledge for communications activities including planning, designing, developing, testing, installing, and maintaining large communications networks.</span></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><strong><span style=\"font-size:15px;\">Responsibilities include:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Monitor complex technical control facility hardware and software, either on-premises or cloud-based. You will also be responsible for interfacing with other IT technical personnel, users, and vendor support service groups to ensure escalation to a point of problem resolution is reached during outages or periods of degraded system performance.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Direct compilation of records and reports concerning network operations and maintenance, troubleshoot network performance issues, analyze network traffic, and provide capacity planning solutions.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Manage the support of network communications, including LAN/MAN/WAN systems in support of large-scale systems projects.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Perform system-level configuration of products including determination of software, hardware, OS, and other platform specifications, either with on-premises equipment or IaaS/PaaS/SaaS cloud components.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Provide assistance and oversight for all information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, LAN/MAN/WAN administration and operations support, Wi-Fi (IEEE 802.11) management and support, operating systems programming, system security policy procedures, and cloud operations.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Supervise all contract personnel engaged in the operation and support of network facilities, including all communications equipment on various platforms in large scale or multi-shift operations.&nbsp;</span></li></ul><ul><li><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Monitor and respond to NIPRNET and SIPRNET hardware, software, network, and cloud platform problems through routine testing and analysis of all elements of the network facilities (including&nbsp;</span><span style=\"font-size:15px;\">power, software, communications machinery, lines, modems, and terminals). Standard response procedures include identification of a problem, notification of appropriate personnel, complete troubleshooting or replacement procedures, and ensuring that notification of the appropriate personnel that the system(s) or equipment has returned to normal operations.</span></li></ul><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Utilize software and hardware tools and identify/diagnose complex problems and factors affecting network performance.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Support a variety of IT systems and deploy commercial of the shelf (COTS) and Government off the shelf (GOTS) technologies including Microsoft, Linux, networking NSA Type 1 encryption devices, VOIP, email, video teleconferencing, and common desktop productivity tools.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Manage the system vulnerability identification and resolution process in order to support network accreditation process.&nbsp;</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><strong><span style=\"font-size:15px;\">&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><strong><span style=\"font-size:15px;\">Work Experience Requirements:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">6 years of supervisory experience.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Have detailed understanding of VMware Virtualization Technology with a proven track record of operating a VMware environment for more than 3 years.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Have a detailed understanding of the configuration, management, and use of security information and event management (SIEM) software, to include properly reacting to SIEM events.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Minimum of 5 years of firsthand experience operating network security devices to include Cisco integrated services routers (ISR).</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Knowledge of Computer Systems Administration</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Be able to use the latest versions of the following: Microsoft Operating Systems; Microsoft Office; Microsoft SharePoint; .NET; MS SQL Server; VMWARE, VCenter, ESX 5.0 and Above; MS active Directory Admin; Cisco products to include but not limited to 3560 switches, routers, and ASA firewalls and intrusion prevention systems(IPS).</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><strong><span style=\"font-size:15px;\">&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><strong><span style=\"font-size:15px;\">Education, Certification, and other Requirements:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Bachelor&rsquo;s degree in an IT related field</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Shall be a U.S. Citizen.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Must possess an active U.S. DoD Top Secret clearance.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Shall possess DOD 8570.01-M baseline certification required for Information Assurance Technician (IAT) Level II; Comp TIA Security Certification (or equivalent).</span></li></ul>\n    </div>\n  \n",
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