Front Office Assistant

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    "description_html": "<p>Oral and Facial Surgery of East Alabama and West Georgia- Auburn is looking for a friendly, detail-oriented Front Office Assistant to join our patient-focused team. Our goal is to provide an exceptional experience for every patient, from their first phone call to their post-treatment follow-up.</p><p><br></p><p>The ideal candidate brings a willingness to learn, a kind and caring approach with patients, and a positive attitude.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Verify insurance benefits, calculate patient portions, and determine pre-pay amounts for consultations and surgeries.</li><li>Accurately enter and manage patient information using EMR systems.</li><li>Discuss treatment plans and financial responsibilities with patients and collect payments as needed.</li><li>Answer and manage a high-volume, multi-line phone system with professionalism and warmth.</li><li>File and follow up on insurance claims, ensuring proper documentation for timely processing.</li><li>Schedule and confirm clinical and surgical appointments.</li><li>Greet patients warmly upon arrival and assist with check-in and check-out processes.</li><li>Prepare patient charts and maintain daily schedules for the clinical team.</li><li>Maintain a clean and organized front desk area while multitasking efficiently.</li><li>Collaborate with team members to ensure a smooth and positive patient experience.</li></ul>",
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      "description": "<p>Description</p><p>Oral and Facial Surgery of East Alabama and West Georgia- Auburn is looking for a friendly, detail-oriented Front Office Assistant to join our patient-focused team. Our goal is to provide an exceptional experience for every patient, from their first phone call to their post-treatment follow-up.</p><p><br/></p><p>The ideal candidate brings a willingness to learn, a kind and caring approach with patients, and a positive attitude.</p><p><br/></p><p><strong>Responsibilities</strong></p><ul><li>Verify insurance benefits, calculate patient portions, and determine pre-pay amounts for consultations and surgeries.</li><li>Accurately enter and manage patient information using EMR systems.</li><li>Discuss treatment plans and financial responsibilities with patients and collect payments as needed.</li><li>Answer and manage a high-volume, multi-line phone system with professionalism and warmth.</li><li>File and follow up on insurance claims, ensuring proper documentation for timely processing.</li><li>Schedule and confirm clinical and surgical appointments.</li><li>Greet patients warmly upon arrival and assist with check-in and check-out processes.</li><li>Prepare patient charts and maintain daily schedules for the clinical team.</li><li>Maintain a clean and organized front desk area while multitasking efficiently.</li><li>Collaborate with team members to ensure a smooth and positive patient experience.</li></ul><p>Requirements</p><ul><li>Previous receptionist or front office experience in a dental or oral surgery office preferred but not required. We are willing to train!</li><li>High school diploma or equivalent.</li><li>Excellent communication and customer service skills.</li><li>Strong attention to detail and ability to stay organized in a busy environment.</li><li>Positive attitude and a willingness to learn and support the team.<br/></li></ul><p><strong>Benefits</strong></p><ul><li>Medical, dental, and vision insurance</li><li>Life insurance</li><li>Short- and long-term disability coverage</li><li>Paid time off (PTO)</li><li>401(k) plan with company match<br/></li></ul><p>If you’re a dependable team player who enjoys working with patients and values a collaborative, supportive environment, we’d love to hear from you!</p>",
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        "name": "HighFive Dental Holdco LLC",
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