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Home › Companies › 983e3995 5f4e 4195 B366 D7bb5f1f9c33 19000101 000001 › Front Office Clerk

Front Office Clerk

983e3995 5f4e 4195 B366 D7bb5f1f9c33 19000101 000001 · Long Beach, CA, US, Long Beach, CA · Active · $22–$23 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company983e3995 5f4e 4195 B366 D7bb5f1f9c33 19000101 000001
TitleFront Office Clerk
Normalized title-
Department / team-
LocationLong Beach, CA, United States
Work model-
Employment typeFull Time
Salary$22–$23 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-03 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from 983e3995 5f4e 4195 B366 D7bb5f1f9c33 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Long Beach.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company983e3995 5f4e 4195 B366 D7bb5f1f9c33 19000101 000001
Sourcee48953a1-6903-407f-82e6-97e409b473cd
ATS providerADP Workforce Now Recruiting

Description

If you want to work for a growing system of community health centers which is committed to providing quality care for patients of all ages and to the growth, education, and development of its staff, then TCC Family Health has a great employment opportunity for you as a Front Office Clerk. Position Summary: The Front Office Clerk is responsible for activities that result in complete, accurate and timely admission and registration of all patients prior to being seen by a medical provider at TCC Family Health, “Serving Children and Their Families” (TCC). The registration process includes completing accurate and timely data entry of patient demographic and insurance information into the practice management system (EPIC), verifying insurance eligibility and enrolling un-insured patients into programs for the uninsured. The front office clerk must complete pertinent registration and enrollment forms and enter patient demographic information into various internet-based computer application systems. The front office clerk adheres to all patient confidentiality policies and is responsible for carrying out job assignments in a pleasant and respectful manner. This employee must be responsible, reliable and dependable. ESSENTIAL JOB FUNCTIONS: Maintains a professional demeanor and excellent customer service with patients, providers, outside agencies and management staff. Maintains accurate registration of patient insurance and demographic information in the electronic health record or practice management system. Collects co-payments and patient payments and accurately records and logs all payments received into the practice management system and cash logs. Verifies insurance eligibility using an automated electronic verification system, POS device or internet. Accurately screens and enrolls un-insured patients into various programs for the uninsured (i.e. California Health Department Program (CHDP) gateway, Family Pact, LA County Un-Insured Programs, and Sliding Fee Scale Program). Answers phone calls and sends out new appointments and appointment reminders to specific patient populations. Adheres to all patient confidentiality policies and carries out all tasks in a pleasant and respectful manner. Maintains own stock of necessary forms and supplies needed to carry out job assignments. Provides information and education to our patients on programs for the uninsured. Provides helpful answers to inquiries made by patients and staff regarding programs and services offered at TCC. Collaborates with back office staff in order to achieve efficient workflow. Completes billing reports accurately and in a timely manner. Meets daily benchmarks for completing all data entry of patient demographics and insurance information into the electronic health record. Collaborates with members of the team to ensure daily patient care productivity goals are met. Serves as a resource to staff and providers in the use of the electronic health record (EHR). Participates in training new members of the staff. Answers phone calls, screens callers, relays messages and greets visitors in a professional and compassionate manner. Takes messages for clinic personnel using TCC protocol. Completes and prepares various types of administrative medical forms for outside agencies. Processes requests for Protected Health Information following TCC protocol. EDUCATION/QUALIFICATIONS: Completion of high school or equivalent and 1-3 years of experience in a medical office setting preferred. Ability to type 35-45 wpm. Bilingual English/Spanish preferred. Medical and insurance terminology knowledge preferred. Proficient in Microsoft Word, Microsoft Excel, Internet, Email, Practice Management Systems, and Electronic Health Records preferred. Excellent written / verbal, and interpersonal skills Uses mathematical abilities in order to determine program eligibility for our patients. Treats individuals of diverse ethnic and cultural backgrounds with respect and exceptional customer service. Works independently, show initiative and works productively within a team environment. Maintains a high level of professionalism and confidentiality. The Company For over 80 years, TCC Family Health, "Serving Children and Their Families" has been dedicated to providing comprehensive healthcare in a culturally sensitive and linguistically appropriate manner to medically underserved, low-income and high-risk populations in Long Beach and surrounding communities. The Clinic is a true medical home for greater Long Beach and surrounding communities providing medical care and counseling for well-child visits, acute and chronic care, adult clinic, community outreach, and education, immunizations, laboratory testing, prescribed medications, and linkage to community resources in (11) clinic sites. Benefits: GENEROUS COMPANY BENEFITS – Including 100% Company-paid medical plan 100% Company-premium paid medical plan (We offer a Blue Shield plan that provides coverage at a zero payroll deduction to employees.) 401(k) Dental insurance Health insurance Paid time off Pet insurance Vision insurance TCC Family Health is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the Los Angeles Fair Chance Ordinances. Job Type: Full-time Pay: $21.00 - $23.00 per hour

Full job record

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Org ID8e3a17d4-50cb-4a41-82d3-7476988e49be
Source IDe48953a1-6903-407f-82e6-97e409b473cd
Board IDe48953a1-6903-407f-82e6-97e409b473cd
Provideradp_workforcenow
Provider Job Key562739
TitleFront Office Clerk
Normalized Title—
Statusactive
Activeyes
Location TextLong Beach, CA, US, Long Beach, CA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionCA
CityLong Beach
Salary Raw21.50 To 23 (USD) Hourly
Salary Min21.5
Salary Max23
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=983e3995-5f4e-4195-b366-d7bb5f1f9c33&ccId=19000101_000001&lang=en_US&type=JS&jobId=562739&jwId=9204369563698_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=983e3995-5f4e-4195-b366-d7bb5f1f9c33&ccId=19000101_000001&lang=en_US&type=JS&jobId=562739&jwId=9204369563698_1
First Seen At2026-05-31 18:58:55Z
Last Seen At2026-06-06 13:24:16Z
Last Checked At2026-06-06 13:24:16Z
Last Changed At2026-06-06 13:24:16Z
Inactive At—
Source Posted At2026-03-03 22:40:00Z
Source Updated At—
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.23.14/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.23.14/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div style='box-sizing: inherit; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' id=\"isPasted\"><div style=\"box-sizing: inherit;\"><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">If you want to work for a growing system of community health centers which is committed to providing quality care for patients of all ages and to the growth, education, and development of its staff, then TCC Family Health has a great employment opportunity for you as a Front Office Clerk.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 700;\">Position Summary:</b></p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">The Front Office Clerk is responsible for activities that result in complete, accurate and timely admission and registration of all patients prior to being seen by a medical provider at TCC Family Health, <i style=\"box-sizing: inherit;\">&ldquo;Serving Children and Their Families&rdquo;</i>(TCC). The registration process includes completing accurate and timely data entry of patient demographic and insurance information into the practice management system (EPIC), verifying insurance eligibility and enrolling un-insured patients into programs for the uninsured. The front office clerk must complete pertinent registration and enrollment forms and enter patient demographic information into various internet-based computer application systems. The front office clerk adheres to all patient confidentiality policies and is responsible for carrying out job assignments in a pleasant and respectful manner. This employee must be responsible, reliable and dependable.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 700;\">ESSENTIAL JOB FUNCTIONS:</b></p><ul style=\"box-sizing: inherit; margin-bottom: 0.625rem !important;\"><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Maintains a professional demeanor and excellent customer service with patients, providers, outside agencies and management staff.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Maintains accurate registration of patient insurance and demographic information in the electronic health record or practice management system.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Collects co-payments and patient payments and accurately records and logs all payments received into the practice management system and cash logs.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Verifies insurance eligibility using an automated electronic verification system, POS device or internet.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Accurately screens and enrolls un-insured patients into various programs for the uninsured (i.e. California Health Department Program (CHDP) gateway, Family Pact, LA County Un-Insured Programs, and Sliding Fee Scale Program).</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Answers phone calls and sends out new appointments and appointment reminders to specific patient populations.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Adheres to all patient confidentiality policies and carries out all tasks in a pleasant and respectful manner.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Maintains own stock of necessary forms and supplies needed to carry out job assignments.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Provides information and education to our patients on programs for the uninsured.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Provides helpful answers to inquiries made by patients and staff regarding programs and services offered at TCC.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Collaborates with back office staff in order to achieve efficient workflow.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Completes billing reports accurately and in a timely manner.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Meets daily benchmarks for completing all data entry of patient demographics and insurance information into the electronic health record.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Collaborates with members of the team to ensure daily patient care productivity goals are met.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Serves as a resource to staff and providers in the use of the electronic health record (EHR).</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Participates in training new members of the staff.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Answers phone calls, screens callers, relays messages and greets visitors in a professional and compassionate manner.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Takes messages for clinic personnel using TCC protocol.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Completes and prepares various types of administrative medical forms for outside agencies.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Processes requests for Protected Health Information following TCC protocol.</li></ul><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 700;\">EDUCATION/QUALIFICATIONS:</b></p><ul style=\"box-sizing: inherit; margin-bottom: 0.625rem !important;\"><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Completion of high school or equivalent and 1-3 years of experience in a medical office setting preferred.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Ability to type 35-45 wpm.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Bilingual English/Spanish preferred.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Medical and insurance terminology knowledge preferred.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Proficient in Microsoft Word, Microsoft Excel, Internet, Email, Practice Management Systems, and Electronic Health Records preferred.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Excellent written / verbal, and interpersonal skills</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Uses mathematical abilities in order to determine program eligibility for our patients.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Treats individuals of diverse ethnic and cultural backgrounds with respect and exceptional customer service.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Works independently, show initiative and works productively within a team environment.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Maintains a high level of professionalism and confidentiality.</li></ul><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 700;\">The Company</b></p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">For over 80 years, TCC Family Health, &quot;Serving Children and Their Families&quot; has been dedicated to providing comprehensive healthcare in a culturally sensitive and linguistically appropriate manner to medically underserved, low-income and high-risk populations in Long Beach and surrounding communities. The Clinic is a true medical home for greater Long Beach and surrounding communities providing medical care and counseling for well-child visits, acute and chronic care, adult clinic, community outreach, and education, immunizations, laboratory testing, prescribed medications, and linkage to community resources in (11) clinic sites.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 700;\">Benefits: GENEROUS COMPANY BENEFITS &ndash; Including 100% Company-paid medical plan&nbsp;</b></p><ul data-pasted=\"true\"><li>100% Company-premium paid medical plan (We offer a Blue Shield plan that provides coverage at a zero payroll deduction to employees.)</li><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Pet insurance</li><li>Vision insurance</li></ul><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><i style=\"box-sizing: inherit;\"><b style=\"box-sizing: inherit; font-weight: 700;\">TCC Family Health is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.</b></i></p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><i style=\"box-sizing: inherit;\"><b style=\"box-sizing: inherit; font-weight: 700;\">External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the Los Angeles Fair Chance Ordinances.</b></i></p></div></div><div style='box-sizing: inherit; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">Job Type: Full-time</p></div><div style='box-sizing: inherit; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">Pay: $21.00 - $23.00 per hour</p></div><div style='box-sizing: inherit; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><br></p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><br></p></div><div style='box-sizing: inherit; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><br></div></div></div></div></div></div></div>\n",
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