Licensed P&C Customer Service Representative-Full Benefits

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  "active_status": "active"
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{
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  "location": {
    "raw": "Medford, Oregon, 97501-1781, United States",
    "city": "Medford",
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    "country": "United States",
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    "confidence": 0.95
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  "salary_min": null,
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    "included": true,
    "location": {
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      "city": "Medford",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
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    "countries": [
      "United States"
    ]
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  "remote_policy": "hybrid",
  "salary_period": null,
  "workplace_type": "hybrid",
  "salary_currency": null
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    "id": "241",
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    "location": {
      "city": "Medford",
      "state": "Oregon"
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    "departmentLabel": "Support Team Member",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Medford",
      "state": "Oregon",
      "postalCode": "97501-1781",
      "addressCountry": "United States"
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    "datePosted": "2026-04-21",
    "atsLocation": {
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      "state": null,
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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Customer Service Representative – Medford, OR<br><br>Competitive Hourly Wage + We pay for your medical, dental, and vision insurance + we have a retirement plan with company match!</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">At <span style=\"font-weight: bold\">Insurance Lounge</span>, our mission is simple: make insurance easier to purchase and understand for consumers. Our Customer Service Representatives are on the front lines of that mission.</span><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">We are the first interactive retail insurance store, combining the ease of online insurance shopping with the advantages of a traditional office. Our unique hybrid model offers unmatched benefits:</span><br><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Open 7 days a week</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">No-commission salespeople</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Access to quotes from over 100 insurance companies</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Flexible shopping: independently or with a licensed agent</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">One of the nation’s fastest-growing insurance agencies</span><br><br></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Your Role:</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Respond to client requests online and by phone professionally and promptly</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Assist agents with appointments, renewals, and new sales</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Conduct outreach to current and prospective clients</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Maintain accurate client records in the database</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Handle day-to-day client questions on claims, eligibility, enrollment, and rates</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Produce high-quality informational materials for clients</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">What We’re Looking For:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Client-facing customer service experience, preferably in insurance</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Valid P&amp;C Oregon insurance license and prior licensed insurance experience</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Proficiency in multitasking in a fast-paced, deadline-driven environment</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Competence with MS Office, CRM systems, and multi-line phone systems</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Aptitude for prioritizing workloads and managing calls/walk-ins</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Capacity to work independently and complete tasks efficiently</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Expertise in explaining coverage details and recommendations</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Positive, motivated attitude with comfort using technology</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Benefits:</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Group health, dental, and vision insurance</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Retirement plan with company match</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Career progression track</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Generous vacation and sick pay</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">Please visit <a target=\"_blank\" rel=\"noopener noreferrer\">www.InsuranceLounge.com</a> to learn more about our unique format.</span></p>",
    "compensation": "$24-26$/hr - depends on experience",
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    "jobOpeningName": "Licensed P&C Customer Service Representative-Full Benefits ",
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    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://insurancelounge.bamboohr.com/careers/241",
    "employmentStatusLabel": "Full-Time"
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}