Home › Companies › Fa Ewgu Saasfaprod1 Fa Ocs Oraclecloud Com CX 2001 › Sr. Business Operations Production Support Manager
Sr. Business Operations Production Support Manager
Fa Ewgu Saasfaprod1 Fa Ocs Oraclecloud Com CX 2001 · Chicago, IL, United States; Chicago Triangle Plaza, Chicago, IL, US · Active · $94,000–$136,000 / year · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Ewgu Saasfaprod1 Fa Ocs Oraclecloud Com CX 2001 |
| Title | Sr. Business Operations Production Support Manager |
| Normalized title | - |
| Department / team | United States |
| Location | Chicago, IL, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $94,000–$136,000 / year |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-02-06 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Ewgu Saasfaprod1 Fa Ocs Oraclecloud Com CX 2001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Chicago. | Open |
| Department jobs | Active postings in United States. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Ewgu Saasfaprod1 Fa Ocs Oraclecloud Com CX 2001 |
| Source | 62e1e074-0fc8-4ec4-8239-ddefe758f85d |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Chubb Benefits, a Chubb Company, is seeking an Sr. Business Operations Production Support Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!
JOB SUMMARY:
The Sr. Business Operations Production Support Manager is responsible for overseeing the policy contract fulfillment team daily business activities, improving overall business functions, managing team resources, and ensuring operational efficiency. This role collaborates with cross-functional teams to drive process improvements, support strategic initiatives, and ensure alignment with organizational goals. The Manager should have deep knowledge of policy contracts, business strategies and operations to effectively support the implementation of technology, tools, and training that enhances the customer and employee experience. This role acts as a bridge between business operations and IT, ensuring and overseeing the management of policy contract fulfillment, incident resolution, root cause analysis, and continuous improvement initiatives.
KEY RESPONSIBILITIES:
Lead and manage the Policy Contract Fulfillment production support team to ensure timely resolution of incidents and delivery of initiatives.
Oversee and ensure the accurate and timely creation of policy contract templates that adhere to compliance and regulatory filing requirements
Serve as the primary point of contact for escalations related to contract production issues.
Coordinate with IT, development, and business teams to resolve complex issues and implement long-term solutions.
Develop and maintain policy contract template creation processes, documentation, and best practices.
Understand policy filings regulatory requirements to analyze incident trends and drive process improvements to reduce recurring issues.
Oversee and manage daily business tasks and operational processes to ensure efficiency and effectiveness, including contract generation.
Analyze business processes and identify areas for improvement.
Lead and mentor operations staff, fostering a culture of high performance.
Coordinate with HR, Finance, IT, and other departments to ensure seamless operations.
Support strategic planning and execution of business product initiatives.
Ensure compliance with company policies, industry regulations, and legal requirements.
Demonstrate knowledge of policy filings, compliance and regulatory expectations that impact operational processes and technology platforms
Support miscellaneous administrative processes as needed such as user administration and issue resolution
Maintain positive working relationships with related departments and resolve customer issues using judgment in escalating issues as appropriate.
COMPETENCIES :
Problem Solving : Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues and situation.
Regulatory Knowledge : Deep understanding of relevant policy contract laws, regulations, and industry standards. Ability to interpret and apply regulatory requirements to business operations.
Risk Management : Identifying, assessing, and mitigating compliance risks. Developing and implementing risk controls and monitoring mechanisms. Analytical & Problem-Solving Skills : Investigating policy contract/compliance issues and root causes. Recommending practical, risk-based solutions. Attention to Detail : Ensuring accuracy in policy contract compliance documentation, reporting, and monitoring. Detecting discrepancies and potential compliance/regulatory risks . Continuous Learning : Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Take advantage of formal and informal development opportunities. Takes on challenging work assignments that lead to professional growth
Initiative : Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference.
Adaptability: Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course
Results Orientation : Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results
Values Orientation : Upholds and models Chubb values and always does the right thing for the company, colleagues and customers. Is direct truthful and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company; constantly acts and thinks “One Chubb”
SKILLS & KNOWLEDGE:
Proven experience in an operations management role.
Strong knowledge of insurance products, policy contracts, and regulatory requirements required.
Strong analytical and problem-solving skills, with the ability to understand complex business processes and develop practical solutions.
Strong leadership skills, with the ability to motivate and inspire a team and drive results.
Excellent interpersonal and communication skills both verbal and written, good presence, strong team player, encouraging, diplomatic and flexible with the ability to listen well, be persistent and patient in endeavoring to fully understand customer needs
Ability to work independently and make good decisions consistent with divisional objectives and handle conflict with minimal oversight
Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and meet strict deadlines
Strong attention to detail and ability to work in a fast-paced, dynamic environment.
EDUCATION:
7+ years of insurance industry knowledge and experience in policy administration/contracts, implementation, account management and project management.
Minimum of 5 years of experience successfully managing people projects and/or stakeholders strongly preferred
Voluntary/Worksite/Group marketplace knowledge strongly preferred
Bachelor’s degree or equivalent experience required
The pay range for the role is $94,000 to $136,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website . The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
Company
OUR BENEFITS
As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. More details can be found here . Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
Health insurance
Dental insurance
Tuition reimbursement
A company-match 401(k) plan
Disability insurance
Life insurance
Employee referral bonuses
ABOUT CHUBB BENEFITS
Combined Insurance Company of America (Chubb Benefits) is a leading provider of supplemental accident, health, disability, and life insurance products in the U.S. and Canada. Headquartered in Chicago with a tradition of more than 100 years of success, we are committed to making the world of supplemental insurance easy to understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by AM Best.
ABOUT CHUBB
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
Connect with us on Twitter , Facebook , LinkedIn , and Instagram
#chubbbenefits
Full job record
| Job ID | 220a734fba450211113e5abc9b2267d732f919e9 |
| Org ID | 30598990-5270-4305-b3b8-ef1653cbd210 |
| Source ID | 62e1e074-0fc8-4ec4-8239-ddefe758f85d |
| Board ID | 62e1e074-0fc8-4ec4-8239-ddefe758f85d |
| Provider | oracle_hcm |
| Provider Job Key | 30280 |
| Title | Sr. Business Operations Production Support Manager |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Chicago, IL, United States; Chicago Triangle Plaza, Chicago, IL, US |
| Department | United States |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | IL |
| City | Chicago |
| Salary Raw | pay range for the role is $94,000 to $136,000. The specific offer will depend on an applicant’s skills and other factors |
| Salary Min | 94,000 |
| Salary Max | 136,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://fa-ewgu-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/30280 |
| Apply URL | https://fa-ewgu-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/30280 |
| First Seen At | 2026-05-31 18:01:54Z |
| Last Seen At | 2026-06-06 20:33:06Z |
| Last Checked At | 2026-06-06 20:33:06Z |
| Last Changed At | 2026-05-31 18:01:54Z |
| Inactive At | — |
| Source Posted At | 2026-02-06 22:30:54Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-ewgu-saasfaprod1.fa.ocs.oraclecloud.com|CX_2001/date=2026-06-06/2026-06-06T20-32-34-651Z-b763a58210bf1fc9cf10e9a2bf0a6acc3dfd600727c4b3d1adf534277b7087c1.json |
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"ExternalDescriptionStr": "<p style=\"line-height: normal; margin-bottom: 0in;\"><span lang=\"EN\">Chubb Benefits, a Chubb Company, is seeking an Sr. Business Operations Production Support Manager to join our fast-paced, high energy, growing company. </span>We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!</p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p><span style=\"font-family: Abadi, sans-serif;\"><strong>JOB SUMMARY: </strong></span></p><p><span style=\"background-color: white; color: black; font-family: Abadi, sans-serif;\">The <strong>Sr. Business Operations Production Support Manager</strong> is responsible for overseeing the policy contract fulfillment team daily business activities, improving overall business functions, managing team resources, and ensuring operational efficiency. This role collaborates with cross-functional teams to drive process improvements, support strategic initiatives, and ensure alignment with organizational goals. <span class=\"normaltextrun\">The Manager should have deep knowledge of policy contracts, business strategies and operations to effectively support the implementation of technology, tools, and training that enhances the customer and employee experience. </span><span class=\"eop\">This role acts as a bridge between business operations and IT, ensuring and overseeing the management of policy contract fulfillment, incident resolution, root cause analysis, and continuous improvement initiatives. </span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Abadi, sans-serif;\"><span lang=\"EN\"><strong>KEY RESPONSIBILITIES:</strong></span></span></p><ul style=\"padding-left: 48px;\"><li><p class=\"paragraph\" style=\"vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Lead and manage the Policy Contract Fulfillment production support team to ensure timely resolution of incidents and delivery of initiatives.</span></span></p></li><li><p class=\"paragraph\" style=\"vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Oversee and ensure the accurate and timely creation of policy contract templates that adhere to compliance and regulatory filing requirements</span></span></p></li><li><p class=\"paragraph\" style=\"vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Serve as the primary point of contact for escalations related to contract production issues.</span></span></p></li><li><p class=\"paragraph\" style=\"vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Coordinate with IT, development, and business teams to resolve complex issues and implement long-term solutions.</span></span></p></li><li><p class=\"paragraph\" style=\"vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Develop and maintain policy contract template creation processes, documentation, and best practices.</span></span></p></li><li><p class=\"paragraph\" style=\"vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Understand policy filings regulatory requirements to analyze incident trends and drive process improvements to reduce recurring issues.</span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Oversee and manage daily business tasks and operational processes to ensure efficiency and effectiveness, including contract generation.</span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Analyze business processes and identify areas for improvement.</span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Lead and mentor operations staff, fostering a culture of high performance.</span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Coordinate with HR, Finance, IT, and other departments to ensure seamless operations.</span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Support strategic planning and execution of business product initiatives.</span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Ensure compliance with company policies, industry regulations, and legal requirements.</span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Demonstrate knowledge of policy filings, compliance and regulatory expectations that impact operational processes and technology platforms</span><span class=\"eop\" style=\"font-size: 11pt;\"> </span></span></p></li><li><p class=\"paragraph\" style=\"line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt; line-height: 115%;\">Support miscellaneous administrative processes as needed</span><span class=\"eop\" style=\"font-size: 11pt; line-height: 115%;\"> such as user administration and issue resolution</span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Maintain positive working relationships with related departments and resolve customer issues using judgment in escalating issues as appropriate. </span></span></p></li></ul><p class=\"paragraph\" style=\"margin: 0in 0in 0in 0.25in; vertical-align: baseline;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Abadi, sans-serif;\"><strong>COMPETENCIES</strong>:</span></p><ul style=\"list-style-type: disc; padding-left: 48px;\"><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"><strong>Problem Solving</strong>:</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Takes an organized and logical approach to thinking through problems and complex issues.</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Simplifies complexity by breaking down issues into manageable parts.</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Looks beyond the obvious to get at root causes.</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Develops insight into problems, issues and situation.</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"eop\" style=\"font-size: 11pt;\"> </span></span></p></li><li><p class=\"paragraph\" style=\"vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"><strong>Regulatory Knowledge</strong>: Deep understanding of relevant policy contract laws, regulations, and industry standards. Ability to interpret and apply regulatory requirements to business operations.</span></span></p></li><li style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\"><strong>Risk Management</strong>: Identifying, assessing, and mitigating compliance risks. Developing and implementing risk controls and monitoring mechanisms.</span></span></li><li style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\"><strong>Analytical & Problem-Solving Skills</strong>: Investigating policy contract/compliance issues and root causes. Recommending practical, risk-based solutions.</span></span></li><li style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\"><strong>Attention to Detail</strong>: Ensuring accuracy in policy contract compliance documentation, reporting, and monitoring. Detecting discrepancies and potential compliance/regulatory risks<strong>.</strong></span></span></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"><strong>Continuous Learning</strong>: Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally.</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Take advantage of formal and informal development opportunities.</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Takes on challenging work assignments that lead to professional growth</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"eop\" style=\"font-size: 11pt;\"> </span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"><strong>Initiative</strong>:</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Willingly does more than is required or expected in the job.</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Meets objectives on time with minimal supervision.</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference.</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"eop\" style=\"font-size: 11pt;\"> </span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"><strong>Adaptability:</strong></span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Ability to re-direct personal efforts in response to changing circumstances.</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Is receptive to new ideas and new ways of doing things.</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Effectively prioritizes according to competing demands and shifting objectives.</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Can navigate through uncertainty and knows when to change course</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"eop\" style=\"font-size: 11pt;\"> </span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"><strong>Results Orientation</strong>:</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Effectively executes on plans, drives for results and takes accountability for outcomes.</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities.</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Takes full accountability for achieving (or failing to achieve) desired results</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"eop\" style=\"font-size: 11pt;\"> </span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"><strong>Values Orientation</strong>:</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Upholds and models Chubb values and always does the right thing for the company, colleagues and customers.</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Is direct truthful and trusted by others.</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Acts as a team player.</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Acts ethically and maintains a high level of professional integrity.</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Fosters high collaboration within own team and across the company; constantly acts and thinks “One</span></span><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\"> </span></span><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Chubb”</span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Abadi, sans-serif;\"><strong>SKILLS & KNOWLEDGE:</strong></span></p><ul style=\"padding-left: 48px;\"><li><p class=\"paragraph\" style=\"vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Proven experience in an operations management role.</span></span></p></li><li><p class=\"paragraph\" style=\"vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Strong knowledge of </span><span style=\"font-size: 11pt;\">insurance products, policy contracts, and regulatory requirements </span><span class=\"normaltextrun\" style=\"font-size: 11pt;\">required.</span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Strong analytical and problem-solving skills, with the ability to understand complex business processes and develop practical solutions. </span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Strong leadership skills, with the ability to motivate and inspire a team and drive results.</span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Excellent interpersonal and communication skills both verbal and written, good presence, strong team player, encouraging, diplomatic and flexible with the ability to listen well, be persistent and patient in endeavoring to fully understand customer needs</span><span class=\"eop\" style=\"font-size: 11pt;\"> </span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Ability to work independently and make good decisions consistent with divisional objectives and handle conflict with minimal oversight</span><span class=\"eop\" style=\"font-size: 11pt;\"> </span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and meet strict deadlines</span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span style=\"font-size: 11pt;\">Strong attention to detail and ability to work in a fast-paced, dynamic environment.</span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Abadi, sans-serif;\"><span lang=\"EN\"><strong>EDUCATION:</strong></span></span></p><ul style=\"padding-left: 48px;\"><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">7+ years of insurance industry knowledge and experience in policy administration/contracts, implementation, account management and project management.</span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Minimum of 5 years of experience successfully managing people projects and/or stakeholders strongly preferred</span><span class=\"eop\" style=\"font-size: 11pt;\"> </span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Voluntary/Worksite/Group marketplace knowledge strongly preferred</span><span class=\"eop\" style=\"font-size: 11pt;\"> </span></span></p></li><li><p class=\"paragraph\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"font-family: Abadi, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 11pt;\">Bachelor’s degree or equivalent experience required</span><span class=\"eop\" style=\"font-size: 11pt;\"> </span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"> </p><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\">The pay range for the role is $94,000 to $136,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found <a href=\"https://fa-ewgu-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/pages/7002\" target=\"_blank\" rel=\"nofollow\">on our careers website</a>. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.</p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); border: 0px; color: rgb(18, 18, 18); font-family: Montserrat, Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 14.001px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: inherit; margin: 1em 0px 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\"> </p>",
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"CorporateDescriptionStr": "<div>\n <div>\n <b>OUR BENEFITS</b>\n </div>\n <div>\n As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. More details can be found <a href=\"https://www.chubb.com/content/dam/chubb-sites/rda/careers-chubb/2026_benefits_at_a_glance_chubbbenefits.pdf\" target=\"_blank\" rel=\"nofollow\">here</a>. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees: \n </div>\n <div>\n <ul>\n <li>Health insurance</li>\n <li>Dental insurance</li>\n <li>Tuition reimbursement</li>\n <li>A company-match 401(k) plan</li>\n <li>Disability insurance</li>\n <li>Life insurance</li>\n <li>Employee referral bonuses</li>\n </ul>\n <div>\n <br>\n </div>\n </div>\n <div>\n ABOUT CHUBB BENEFITS\n </div>\n <div>\n Combined Insurance Company of America (Chubb Benefits) is a leading provider of supplemental accident, health, disability, and life insurance products in the U.S. and Canada. Headquartered in Chicago with a tradition of more than 100 years of success, we are committed to making the world of supplemental insurance easy to understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by AM Best.\n </div>\n <div>\n <br>\n </div>\n <div>\n <div>\n ABOUT CHUBB\n </div>\n <div>\n <div>\n Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.\n </div>\n <div>\n <br>\n </div>\n <div>\n At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.\n </div>\n <div>\n <br>\n </div>\n <div>\n <br>\n </div>\n <div>\n Connect with us on <a href=\"https://twitter.com/CombinedNA\" target=\"_blank\" rel=\"nofollow\">Twitter</a>, <a href=\"https://www.facebook.com/CombinedNA/\" target=\"_blank\" rel=\"nofollow\">Facebook</a>, <a href=\"https://www.linkedin.com/company/combinedna\" target=\"_blank\" rel=\"nofollow\">LinkedIn</a>, and <a href=\"https://www.instagram.com/combinednorthamerica/\" target=\"_blank\" rel=\"nofollow\">Instagram</a>\n </div>\n </div>\n </div>\n <div>\n <br>\n </div>\n <div>\n #chubbbenefits\n </div>\n</div>\n<div>\n <br>\n</div>",
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