Home › Companies › E1915ed5 02ec 41dc Bdad 58bcfdf7caef 19000101 000001 › Billing & Eligibility Specialist- Hybrid- Nashville TN
Billing & Eligibility Specialist- Hybrid- Nashville TN
E1915ed5 02ec 41dc Bdad 58bcfdf7caef 19000101 000001 · TN, US, TN · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | E1915ed5 02ec 41dc Bdad 58bcfdf7caef 19000101 000001 |
| Title | Billing & Eligibility Specialist- Hybrid- Nashville TN |
| Normalized title | - |
| Department / team | - |
| Location | TN, TN, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-28 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from E1915ed5 02ec 41dc Bdad 58bcfdf7caef 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in TN. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | E1915ed5 02ec 41dc Bdad 58bcfdf7caef 19000101 000001 |
| Source | 22dcc532-6e28-4450-90d9-c972e1f26181 |
| ATS provider | ADP Workforce Now Recruiting |
Description
About Lucent Health
Lucent Health combines top-tier claims management with a compassionate, human-focused, data-driven care management solution. This approach helps self-insured employers provide care management that enables health plan participants to make smarter, cost-saving healthcare decisions. Continuous data analytics offer ongoing insights, ensuring participants receive the right care, at the right cost, at the right time. Join us as we build a company that aims to be a better health benefits partner for self-insured employers.
Company Culture
We believe that the success of Lucent Health relies on having employees who are honest, ethical and hardworking. These values are the foundation of Lucent Health.
Honest
Transparent Communication: be open and clear in all interactions without withholding crucial information Integrity: ensure accuracy in reporting, work outputs and any tasks assigned Truthfulness: provide honest feedback and report any issues or challenges as they arise Trustworthiness: build and maintain trust by consistently demonstrating reliable behavior Ethical
Fair Decision Making: ensure all actions and decisions respect company policies and values Accountability: own up to mistakes and take responsibility for rectifying them Respect: treat colleagues, clients and partners with fairness and dignity Confidentiality: safeguard sensitive information and avoid conflicts of interest Hardworking
Consistency: meet or exceed deadlines, maintaining high productivity levels Proactiveness: take initiative to tackle challenges without waiting to be asked Willingness: voluntarily offer to assist in additional projects or tasks when needed Adaptability: work efficiently under pressure or in changing environments
Summary :
The Billing/Eligibility Specialist is a key part of the department’s successful operation. The specialist is in daily contact with members, clients, and providers, and therefore needs to be a cheerful, competent and compassionate representative Lucent Health. The position is responsible to assess, interpret and process incoming eligibility feeds through all possible correspondence venues. This includes but is not limited to Cobra requests, Eligibility File Audits, Individual paper eligibility forms and all other potential eligibility inquiries and forms. Attendance can also directly impact the satisfaction level of our clients and retention of our accounts.
Responsibilities
Administer and coordinate the day-to-day operations of the COBRA functions to ensure timely and accurate processing of groupand individual COBRA updates. Manage COBRA enrollments, terminations, and premium payment updates through our internal systems. Respond to COBRA-related inquiries from former employees, beneficiaries, and insurance carriers. Stay current with COBRA regulations, ERISA,HIPAAand ACA compliance requirements. Coordinate with clients on plans that Lucent does not administer but does administer COBRA for such plans to update outside carriers accordingly with COBRA elections, terms, and changes. Generate COBRA reports weekly out of networkingsystem. Perform all functions of the B&E role for assigned case load.
Qualifications
3–5 years of experience in benefits administration within a TPA or health plan environment; experience with self-funded plans with focus on COBRA management. Strong understanding of COBRA, HIPAA, ERISA, and ACA regulations. Excellent analytical, organizational, and communication skills with strong attention to detail. Proficiency in benefit administration systems, data analysis tools, and Microsoft Office applications.
Equal Employment Opportunity Policy Statement
Lucent Health is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity, gender expression, transgender status, sexual orientation, marital status, military service and veteran status.
Full job record
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| Source ID | 22dcc532-6e28-4450-90d9-c972e1f26181 |
| Board ID | 22dcc532-6e28-4450-90d9-c972e1f26181 |
| Provider | adp_workforcenow |
| Provider Job Key | 576120 |
| Title | Billing & Eligibility Specialist- Hybrid- Nashville TN |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | TN, US, TN |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | TN |
| City | TN |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e1915ed5-02ec-41dc-bdad-58bcfdf7caef&ccId=19000101_000001&lang=en_US&type=JS&jobId=576120&jwId=9201962479936_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e1915ed5-02ec-41dc-bdad-58bcfdf7caef&ccId=19000101_000001&lang=en_US&type=JS&jobId=576120&jwId=9201962479936_1 |
| First Seen At | 2026-05-31 18:23:25Z |
| Last Seen At | 2026-06-06 20:28:22Z |
| Last Checked At | 2026-06-06 20:28:22Z |
| Last Changed At | 2026-06-06 20:28:22Z |
| Inactive At | — |
| Source Posted At | 2026-05-28 16:41:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=e1915ed5-02ec-41dc-bdad-58bcfdf7caef|19000101_000001/date=2026-06-06/2026-06-06T20-28-22-283Z-5c35a5bf9599f19f23604f48eba1458bb6b49b00cd9e97d1ccce48ce91938097.json |
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"requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><p id=\"isPasted\"><strong>About Lucent Health </strong></p><p>Lucent Health combines top-tier claims management with a compassionate, human-focused, data-driven care management solution. This approach helps self-insured employers provide care management that enables health plan participants to make smarter, cost-saving healthcare decisions. Continuous data analytics offer ongoing insights, ensuring participants receive the right care, at the right cost, at the right time. Join us as we build a company that aims to be a better health benefits partner for self-insured employers. </p><p><strong>Company Culture </strong></p><p>We believe that the success of Lucent Health relies on having employees who are honest, ethical and hardworking. These values are the foundation of Lucent Health. </p><p>Honest </p><ul><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW263499299 BCX0\"><span class=\"NormalTextRun SCXW263499299 BCX0\">Transparent Communication: be open and clear in all interactions without withholding crucial information</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW263499299 BCX0\"><span class=\"NormalTextRun SCXW263499299 BCX0\">Integrity: ensure accuracy in reporting, work outputs and any tasks assigned</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW263499299 BCX0\"><span class=\"NormalTextRun SCXW263499299 BCX0\">Truthfulness: provide honest feedback and report any issues or challenges as they arise</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW263499299 BCX0\"><span class=\"NormalTextRun SCXW263499299 BCX0\">Trustworthiness: build and maintain trust by consistently demonstrating reliable behavior</span></span></li></ul><p>Ethical </p><ul><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW263499299 BCX0\"><span class=\"NormalTextRun SCXW263499299 BCX0\">Fair Decision Making: ensure all actions and decisions respect company policies and values</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW263499299 BCX0\"><span class=\"NormalTextRun SCXW263499299 BCX0\">Accountability: own up to mistakes and take responsibility for rectifying them</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW263499299 BCX0\"><span class=\"NormalTextRun SCXW263499299 BCX0\">Respect: treat colleagues, clients and partners with fairness and dignity</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW263499299 BCX0\"><span class=\"NormalTextRun SCXW263499299 BCX0\">Confidentiality: safeguard sensitive information and avoid conflicts of interest</span></span></li></ul><p>Hardworking </p><ul><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW263499299 BCX0\"><span class=\"NormalTextRun SCXW263499299 BCX0\">Consistency: meet or exceed deadlines, maintaining high productivity levels</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW263499299 BCX0\"><span class=\"NormalTextRun SCXW263499299 BCX0\">Proactiveness: take initiative to tackle challenges without waiting to be asked </span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW263499299 BCX0\"><span class=\"NormalTextRun SCXW263499299 BCX0\">Willingness: voluntarily offer to assist in additional projects or tasks when needed</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW263499299 BCX0\"><span class=\"NormalTextRun SCXW263499299 BCX0\">Adaptability: work efficiently under pressure or in changing environments</span></span></li></ul><p><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW263499299 BCX0\"><span class=\"NormalTextRun SCXW263499299 BCX0\"><br></span></span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' id=\"isPasted\"><strong><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Summary</span></strong><span style=\"font-family: arial, sans-serif; font-size: 14px;\">: </span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">The Billing/Eligibility Specialist is a key part of the department’s successful operation. The specialist is in daily contact with members, clients, and providers, and therefore needs to be a cheerful, competent and compassionate representative Lucent Health. The position is responsible to assess, interpret and process incoming eligibility feeds through all possible correspondence venues. This includes but is not limited to Cobra requests, Eligibility File Audits, Individual paper eligibility forms and all other potential eligibility inquiries and forms. Attendance can also directly impact the satisfaction level of our clients and retention of our accounts.</span></p><p><br></p><p data-pasted=\"true\"><strong>Responsibilities</strong></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\">Administer and coordinate the day-to-day operations of the COBRA functions to ensure timely and accurate processing of groupand individual COBRA updates.</li><li style=\"margin-left: 24px;\">Manage COBRA enrollments, terminations, and premium payment updates through our internal systems.</li><li style=\"margin-left: 24px;\">Respond to COBRA-related inquiries from former employees, beneficiaries, and insurance carriers.</li><li style=\"margin-left: 24px;\">Stay current with COBRA regulations, ERISA,HIPAAand ACA compliance requirements.</li><li style=\"margin-left: 24px;\">Coordinate with clients on plans that Lucent does not administer but does administer COBRA for such plans to update outside carriers accordingly with COBRA elections, terms, and changes.</li><li style=\"margin-left: 24px;\">Generate COBRA reports weekly out of networkingsystem.</li><li style=\"margin-left: 24px;\">Perform all functions of the B&E role for assigned case load.</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\">3–5 years of experience in benefits administration within a TPA or health plan environment; experience with self-funded plans with focus on COBRA management.</li><li style=\"margin-left: 24px;\">Strong understanding of COBRA, HIPAA, ERISA, and ACA regulations.</li><li style=\"margin-left: 24px;\">Excellent analytical, organizational, and communication skills with strong attention to detail.</li><li style=\"margin-left: 24px;\">Proficiency in benefit administration systems, data analysis tools, and Microsoft Office applications.</li></ul><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><br></p><p id=\"isPasted\"><strong>Equal Employment Opportunity Policy Statement </strong></p><p>Lucent Health is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity, gender expression, transgender status, sexual orientation, marital status, military service and veteran status. </p></div></div></div></div></div></div></div></div></div></div>\n",
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