Credit Control & Receivables Administrator | Prime Head Office

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    "location": {
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    "datePosted": "2021-08-17",
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    "description": "<p><span style=\"font-weight: bold\">Credit Control &amp; Receivables Administrator </span>| <br>Prime Head Office<br><br><span style=\"font-weight: bold\">Location:</span> Wellington | <span style=\"font-weight: bold\">Department:</span> Finance | <span style=\"font-weight: bold\">Reports to:</span> Group Finance Manager</p>\n<p> </p>\n<p><span style=\"font-weight: bold\">About Us</span></p>\n<p>Prime Property is a multi-disciplined property group with a diverse portfolio spanning commercial office buildings, parking facilities, hotels, residential properties, boarding houses, industrial assets, and retail spaces. The group also develops residential land and housing estates across New Zealand.</p>\n<p> </p>\n<p>We are committed to delivering high-quality property services while maintaining strong financial discipline, operational excellence, and positive stakeholder relationships.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">About the Role</span></p>\n<p>We are seeking a detail-oriented and proactive <span style=\"font-weight: bold\">Credit Control &amp; Receivables Administrator</span> to join our Finance team.</p>\n<p> </p>\n<p>In this role, you will be responsible for the accurate processing of daily receipts, managing debtor accounts across commercial and parking portfolios, and actively supporting debt recovery processes. You will play a key role in maintaining healthy cash flow, ensuring financial accuracy, and supporting strong relationships with tenants, customers, and internal teams.</p>\n<p> </p>\n<p>This is a hands-on role suited to someone who enjoys problem-solving, working with financial systems, and improving processes.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Key Responsibilities</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Receivables &amp; Receipting</span><br></p>\n<ul>\n<li>Accurately process and allocate daily receipts across parking, commercial, and other property income streams</li>\n<li>Raise invoices for miscellaneous income (including casual parking and Airbnb revenue)</li>\n<li>Reconcile payments within property management and accounting systems</li>\n</ul>\n<ul>\n<li>Investigate and resolve unidentified deposits and payment discrepancies</li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Credit Control &amp; Debt Management</span></p>\n<ul>\n<li>Monitor and manage debtor balances and arrears across portfolios</li>\n<li>Follow up overdue accounts in line with lease agreements and company policies</li>\n<li>Issue statements and reminder communications via the accounting system</li>\n<li>Liaise with tenants, customers, and property managers to resolve account queries</li>\n<li>Maintain accurate records of all debt collection activity and communications</li>\n<li>Prepare arrears and debtor reporting (fortnightly for parking, monthly for commercial)</li>\n<li>Escalate high-risk or overdue accounts appropriately and in a timely manner</li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Reporting &amp; Reconciliations</span></p>\n<ul>\n<li>Support month-end receivables and bank reconciliations</li>\n<li>Assist with reporting for management and property teams</li>\n<li>Ensure data integrity across finance and property systems</li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Continuous Improvement</span></p>\n<ul>\n<li>Support automation and process improvement initiatives</li>\n<li>Contribute to system optimisation and efficiency improvements</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">About You</span></p>\n<p>You will bring:</p>\n<ul>\n<li>Experience in accounts receivable, credit control, debt collection, or finance administration</li>\n<li>Exposure to property, parking, hospitality, or commercial environments (advantageous)</li>\n<li>Strong understanding of debtor management and reconciliations</li>\n<li>Experience with accounting systems (Yardi or similar preferred)</li>\n<li>Intermediate Excel skills and confidence working with financial data</li>\n<li>Strong communication skills and a professional, customer-focused approach</li>\n<li>High attention to detail and accuracy</li>\n<li>Strong organisational and time management skills</li>\n<li>A proactive mindset and willingness to improve processes</li>\n</ul>\n<p> </p>\n<p>You are:</p>\n<ul>\n<li>Reliable, self-motivated, and solution-focused</li>\n<li>Comfortable managing competing priorities and deadlines</li>\n<li>Able to work independently while contributing to a team environment</li>\n<li>Professional when dealing with sensitive financial and customer information</li>\n</ul>\n<p> <br></p>\n<p><span style=\"font-weight: bold\">What Success Looks Like</span></p>\n<ul>\n<li>Daily receipting completed accurately and on time</li>\n<li>Debtor balances actively managed and reduced</li>\n<li>Minimal unidentified or unreconciled transactions</li>\n<li>Timely follow-up and escalation of overdue accounts</li>\n<li>Accurate and timely reporting to management</li>\n<li>Strong working relationships with internal and external stakeholders</li>\n</ul>\n<p> <br></p>\n<p><span style=\"font-weight: bold\">Why Join Us?</span></p>\n<p>You’ll be part of a collaborative finance and operations environment where your work directly contributes to financial performance and operational success across a diverse property portfolio. You’ll also have opportunities to improve processes and help shape more efficient systems.</p>\n<p> <br></p>\n<p><span style=\"font-weight: bold\">How to Apply</span></p>\n<p>If you’re ready to take the next step in your finance career and enjoy working in a dynamic property environment, we’d love to hear from you.</p>\n<p>Please submit your CV and a brief cover letter outlining your experience.</p>\n<p> </p>",
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