Home › Companies › A563C2B507A952E68EFB59C308F1BE33 › BELL STAFF/VALET PT
BELL STAFF/VALET PT
A563C2B507A952E68EFB59C308F1BE33 · Chamberlain West Hollywood - West Hollywood, CA 90069; 1000 Westmount Drive, West Hollywood, CA, 90069, USA · On Site · Active · $20–$20 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | A563C2B507A952E68EFB59C308F1BE33 |
| Title | BELL STAFF/VALET PT |
| Normalized title | - |
| Department / team | - |
| Location | West Hollywood, CA, United States |
| Work model | On Site |
| Employment type | - |
| Salary | $20–$20 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2025-02-26 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from A563C2B507A952E68EFB59C308F1BE33. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in West Hollywood. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | A563C2B507A952E68EFB59C308F1BE33 |
| Source | 1236fea3-994d-43fb-a637-eee2bc28c47a |
| ATS provider | Paycom ATS |
Description
Description
About our company:
Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.
Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.
At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.
Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. https://www.springboardhospitality.com/
Primary mission:
You will welcome and escort arriving and departing guests in a friendly, courteous manner to and from their accommodations, parking/retrieving guests’ vehicles, as well as providing general information regarding the hotel and local attractions; maintain an even flow of guests’ luggage and belongings to and from guestrooms and providing storage of the luggage in a prompt and safe manner; provide personal service to guests for their business and concierge needs.
SCOPE OF WORK + TEAM
Reports to Front Office Manager
Supports the Front Office Team and Guest Services
RESPONSIBILITIES
Greet guests, offer assistance with check-in/check-out, deliver laundry and store luggage. Know the complete hotel facilities and layout in order to escort guests to and from their rooms, explaining in the proper dialogue, all in-room amenities, emergency procedures and the general hotel facilities. Delivery of flowers, packages, gifts, amenities, messages and parcels as directed by the day's priorities.
Responsible valet parking service to guests following OLS/Springboard Hospitality transportation guidelines. Assist with the activities and fostering good relations with the car rental companies, taxi services, tour and travel companies, limo services, etc. to provide the maximum level of quality service.
Provide information and recommend area restaurants, theaters, community events, activities, etc. to ensure optimum guest satisfaction.
Polishing and monitoring all bell carts on a consistent basis and maintaining the work area in a clean and orderly manner. Handle the maintenance program of company vehicles, cleaning schedule, refueling and trip logs.
Report and/or follow-up on any complaints, problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.
Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job. Use a clear, concise English-speaking voice, listen with empathy, provide accurate information and document legibly all appropriate incident information
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 100 lbs. Sufficient manual dexterity in hands.
Ability to climb stairs and ladders at a rapid pace.
Ability to perform duties within extreme temperature ranges.
Hours Required: 8-Hr Shift/Scheduled days and times may vary based on need
Qualifications
EXPERIENCE:
Prior Experience:
1+ Previous Valet & Guest Services in hospitality or fast paced environment preferred.
IT Expertise:
Advanced knowledge of computer software (including Microsoft Office, outlook) and or micros station.
Education:
High School diploma or GED required; college degree preferred.
Subject Expertise:
Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
Report any unusual occurrences and/or request to Supervisor.
Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
Must be service oriented with excellent customer service and sales skills
Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language
Must be energetic and outgoing
Must possess excellent interpersonal and organizational skills
Must be able to follow directions with attention to detail, speed and accuracy
Must be a team player with the ability to work under minimal supervision
Must be able to multi-task in a fast-paced work environment
Must be able to understand and work with basic financial information and solve basic arithmetic problems
Flexible and long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand for the entire shift.
Knowledge of classic cocktails and modern classics
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Ability to accurately count cash.
Ability to operate cash register
Must be able to exercise confidentiality and discretion.
OTHER EXPECTATIONS:
Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
Demonstrate a working knowledge of all company safety and security procedures.
Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.
Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Sunday, while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.
Benefits:
Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:
Full Time Benefits
Competitive Base Salary
Paid Sick Leave
Accrued Vacation
Medical, Dental, Vision, Life, Pet Insurance
401K
Costco Membership
Bereavement Leave
Management Contract Referral Program
Education Assistance
Additional Per Position
Employee Rates at all of Springboard Hospitality’s 35+ Hotels
Monthly Cell Phone Stipend
Dry Cleaning Services
Hotel Level Executive Bonus Program
Retention Bonuses
Lead Share Program
Associate of the Month/Quarter & Company-wide Associate of the Year Programs
Associate Referral Bonus Program
Springboard Hospitality Core Values:
CONNECTED. We are plugged into people, technology and the cutting edge of culture.
INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.
COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.
PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.
DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.
OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws
Full job record
| Job ID | 21d4c9ee399a09de903e83589bcbd165a2e47799 |
| Org ID | 179f6b6b-f38d-4b52-a2e4-60ad45a341df |
| Source ID | 1236fea3-994d-43fb-a637-eee2bc28c47a |
| Board ID | 1236fea3-994d-43fb-a637-eee2bc28c47a |
| Provider | paycom |
| Provider Job Key | 307790 |
| Title | BELL STAFF/VALET PT |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Chamberlain West Hollywood - West Hollywood, CA 90069; 1000 Westmount Drive, West Hollywood, CA, 90069, USA |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | West Hollywood |
| Salary Raw | $19.61 - $19.61 Hourly |
| Salary Min | 19.61 |
| Salary Max | 19.61 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=307790&clientkey=A563C2B507A952E68EFB59C308F1BE33 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=307790&clientkey=A563C2B507A952E68EFB59C308F1BE33 |
| First Seen At | 2026-05-31 19:03:28Z |
| Last Seen At | 2026-06-06 19:17:27Z |
| Last Checked At | 2026-06-06 19:17:27Z |
| Last Changed At | 2026-05-31 19:03:28Z |
| Inactive At | — |
| Source Posted At | 2025-02-26 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=A563C2B507A952E68EFB59C308F1BE33/date=2026-06-06/2026-06-06T19-17-22-908Z-9cea027b7ef93f16accfcb3c4ba0aec42ee8f30bc64e02be95b3b7193b82a53e.json |
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"description": "<div>\r\n<p><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><u><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">About our company:</span></span></u></span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. </span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. </span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">At every level, the Springboard team is dedicated to going <em>Above & Beyond</em> to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. </span></span><span style=\"color:#000000\"><a href=\"https://www.springboardhospitality.com/\" target=\"_blank\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">https://www.springboardhospitality.com/</span></span></a></span></span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><u><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Primary mission: </span></span></u></span></span></span></p>\r\n\r\n<p><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Montserrat\"><span style=\"color:#4b4b4b\">You will welcome and escort arriving and departing guests in a friendly, courteous manner to and from their accommodations, parking/retrieving guests’ vehicles, as well as providing general information regarding the hotel and local attractions; maintain an even flow of guests’ luggage and belongings to and from guestrooms and providing storage of the luggage in a prompt and safe manner; provide personal service to guests for their business and concierge needs.</span></span></span></span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">SCOPE OF WORK + TEAM</span></span></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Reports to Front Office Manager </span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Supports the Front Office Team and Guest Services </span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">RESPONSIBILITIES </span></span></strong></span></span></span></p>\r\n\r\n<ul style=\"list-style-type:square\">\r\n\t<li><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"color:#444444\"><span style=\"font-family:Arial,sans-serif\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Montserrat\"><span style=\"color:#4b4b4b\">Greet guests, offer assistance with check-in/check-out, deliver laundry and store luggage. Know the complete hotel facilities and layout in order to escort guests to and from their rooms, explaining in the proper dialogue, all in-room amenities, emergency procedures and the general hotel facilities. Delivery of flowers, packages, gifts, amenities, messages and parcels as directed by the day's priorities.</span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"color:#444444\"><span style=\"font-family:Arial,sans-serif\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Montserrat\"><span style=\"color:#4b4b4b\">Responsible valet parking service to guests following OLS/Springboard Hospitality transportation guidelines. Assist with the activities and fostering good relations with the car rental companies, taxi services, tour and travel companies, limo services, etc. to provide the maximum level of quality service.</span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"color:#444444\"><span style=\"font-family:Arial,sans-serif\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Montserrat\"><span style=\"color:#4b4b4b\">Provide information and recommend area restaurants, theaters, community events, activities, etc. to ensure optimum guest satisfaction.</span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"color:#444444\"><span style=\"font-family:Arial,sans-serif\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Montserrat\"><span style=\"color:#4b4b4b\">Polishing and monitoring all bell carts on a consistent basis and maintaining the work area in a clean and orderly manner. Handle the maintenance program of company vehicles, cleaning schedule, refueling and trip logs.</span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"color:#444444\"><span style=\"font-family:Arial,sans-serif\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Montserrat\"><span style=\"color:#4b4b4b\">Report and/or follow-up on any complaints, problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.</span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"color:#444444\"><span style=\"font-family:Arial,sans-serif\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Montserrat\"><span style=\"color:#4b4b4b\">Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job. Use a clear, concise English-speaking voice, listen with empathy, provide accurate information and document legibly all appropriate incident information</span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"color:#444444\"><span style=\"font-family:Arial,sans-serif\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Montserrat\"><span style=\"color:#4b4b4b\">Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.</span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"color:#444444\"><span style=\"font-family:Arial,sans-serif\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Montserrat\"><span style=\"color:#4b4b4b\">Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.</span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"color:#444444\"><span style=\"font-family:Arial,sans-serif\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Montserrat\"><span style=\"color:#4b4b4b\">Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.</span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"color:#444444\"><span style=\"font-family:Arial,sans-serif\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Montserrat\"><span style=\"color:#4b4b4b\">Hearing and visual ability to observe and detect signs of emergency situations.</span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"color:#444444\"><span style=\"font-family:Arial,sans-serif\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Montserrat\"><span style=\"color:#4b4b4b\">Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 100 lbs. Sufficient manual dexterity in hands.</span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"color:#444444\"><span style=\"font-family:Arial,sans-serif\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Montserrat\"><span style=\"color:#4b4b4b\">Ability to climb stairs and ladders at a rapid pace.</span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"color:#444444\"><span style=\"font-family:Arial,sans-serif\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Montserrat\"><span style=\"color:#4b4b4b\">Ability to perform duties within extreme temperature ranges.</span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"color:#444444\"><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"background-color:#ffffff\"><span style=\"font-family:Montserrat\"><span style=\"color:#4b4b4b\">Hours Required:</span></span></span></strong><span style=\"background-color:#ffffff\"><span style=\"font-family:Montserrat\"><span style=\"color:#4b4b4b\"> 8-Hr Shift/Scheduled days and times may vary based on need</span></span></span></span></span></span></span></li>\r\n</ul>\r\n</div>\r\n\r\n<div style=\"page-break-after:always\"><span style=\"display:none\"> </span></div>\r\n",
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"BELL STAFF/VALET PT\",\"identifier\":\"J0JG13307790\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/A563C2B507A952E68EFB59C308F1BE33/jobs/307790\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A563C2B507A952E68EFB59C308F1BE33\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":19.61,\"maxValue\":19.61,\"unitText\":\"\"}},\"datePosted\":\"2025-02-26\",\"description\":\"Job DetailsJob Location: Chamberlain West Hollywood - West Hollywood, CA 90069Salary Range: $19.61 - $19.61 Hourly\\r\\nAbout our company:\\r\\n\\r\\n \\r\\n\\r\\nSpringboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. \\r\\n\\r\\nSpringboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. \\r\\n\\r\\nAt every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.\\r\\n\\r\\nSpringboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. https://www.springboardhospitality.com/\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\nPrimary mission: \\r\\n\\r\\nYou will welcome and escort arriving and departing guests in a friendly, courteous manner to and from their accommodations, parking/retrieving guests’ vehicles, as well as providing general information regarding the hotel and local attractions; maintain an even flow of guests’ luggage and belongings to and from guestrooms and providing storage of the luggage in a prompt and safe manner; provide personal service to guests for their business and concierge needs.\\r\\n\\r\\n \\r\\n\\r\\nSCOPE OF WORK + TEAM\\r\\n\\r\\n\\r\\n\\tReports to Front Office Manager \\r\\n\\tSupports the Front Office Team and Guest Services \\r\\n\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\nRESPONSIBILITIES \\r\\n\\r\\n\\r\\n\\tGreet guests, offer assistance with check-in/check-out, deliver laundry and store luggage. Know the complete hotel facilities and layout in order to escort guests to and from their rooms, explaining in the proper dialogue, all in-room amenities, emergency procedures and the general hotel facilities. Delivery of flowers, packages, gifts, amenities, messages and parcels as directed by the day's priorities.\\r\\n\\tResponsible valet parking service to guests following OLS/Springboard Hospitality transportation guidelines. Assist with the activities and fostering good relations with the car rental companies, taxi services, tour and travel companies, limo services, etc. to provide the maximum level of quality service.\\r\\n\\tProvide information and recommend area restaurants, theaters, community events, activities, etc. to ensure optimum guest satisfaction.\\r\\n\\tPolishing and monitoring all bell carts on a consistent basis and maintaining the work area in a clean and orderly manner. Handle the maintenance program of company vehicles, cleaning schedule, refueling and trip logs.\\r\\n\\tReport and/or follow-up on any complaints, problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.\\r\\n\\tRequires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job. Use a clear, concise English-speaking voice, listen with empathy, provide accurate information and document legibly all appropriate incident information\\r\\n\\tAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.\\r\\n\\tPerform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.\\r\\n\\tAbility to stand, walk and/or sit and continuously perform essential job functions for duration of shift.\\r\\n\\tHearing and visual ability to observe and detect signs of emergency situations.\\r\\n\\tAbility to grasp, lift and/or carry or otherwise move goods weighing a maximum of 100 lbs. Sufficient manual dexterity in hands.\\r\\n\\tAbility to climb stairs and ladders at a rapid pace.\\r\\n\\tAbility to perform duties within extreme temperature ranges.\\r\\n\\tHours Required: 8-Hr Shift/Scheduled days and times may vary based on need\\r\\n\\r\\n\\r\\n\\r\\n \\r\\nQualificationsEXPERIENCE:\\n\\n\\n\\tPrior Experience:\\n\\n\\t\\n\\t\\t1+ Previous Valet & Guest Services in hospitality or fast paced environment preferred.\\n\\t\\n\\t\\n\\tIT Expertise: \\n\\t\\n\\t\\tAdvanced knowledge of computer software (including Microsoft Office, outlook) and or micros station. \\n\\t\\n\\t\\n\\n\\n\\n\\tEducation: \\n\\n\\t\\n\\t\\tHigh School diploma or GED required; college degree preferred.\\n\\t\\n\\t\\n\\tSubject Expertise: \\n\\t\\n\\t\\tDemonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.\\n\\t\\tReport any unusual occurrences and/or request to Supervisor.\\n\\t\\tRead and abide by all the regulations and rules of conduct stated in the Associate Handbook.\\n\\t\\tMust be service oriented with excellent customer service and sales skills\\n\\t\\tMust be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language\\n\\t\\tMust be energetic and outgoing\\n\\t\\tMust possess excellent interpersonal and organizational skills\\n\\t\\tMust be able to follow directions with attention to detail, speed and accuracy\\n\\t\\tMust be a team player with the ability to work under minimal supervision\\n\\t\\tMust be able to multi-task in a fast-paced work environment\\n\\t\\n\\t\\n\\n\\n\\n\\tMust be able to understand and work with basic financial information and solve basic arithmetic problems\\n\\tFlexible and long hours sometimes required.\\n\\tMedium work - Exerting up to 50 pounds of force occasionally, and or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.\\n\\tAbility to stand for the entire shift.\\n\\tKnowledge of classic cocktails and modern classics\\n\\tMust be effective at listening to, understanding, and clarifying concerns raised by employees and guests.\\n\\tMust be able to multitask and prioritize departmental functions to meet deadlines.\\n\\tMaximize efforts towards productivity, identify problem areas and assist in implementing solutions.\\n\\tAbility to accurately count cash.\\n\\tAbility to operate cash register\\n\\tMust be able to exercise confidentiality and discretion. \\n\\n\\n \\n\\n \\n\\n \\n\\nOTHER EXPECTATIONS: \\n\\n\\n\\tAbide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.\\n\\tDemonstrate a working knowledge of all company safety and security procedures.\\n\\tTravel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.\\n\\tHours Required: Must primarily work during Springboard Hospitality business hours, Monday - Sunday, while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.\\n\\n\\n \\n\\nBenefits:\\n\\nSpringboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:\\n\\nFull Time Benefits\\n\\n\\n\\tCompetitive Base Salary\\n\\tPaid Sick Leave \\n\\tAccrued Vacation\\n\\tMedical, Dental, Vision, Life, Pet Insurance\\n\\t401K\\n\\tCostco Membership\\n\\tBereavement Leave\\n\\tManagement Contract Referral Program\\n\\tEducation Assistance\\n\\n\\nAdditional Per Position \\n\\n\\n\\tEmployee Rates at all of Springboard Hospitality’s 35+ Hotels\\n\\tMonthly Cell Phone Stipend\\n\\tDry Cleaning Services\\n\\tHotel Level Executive Bonus Program\\n\\tRetention Bonuses\\n\\tLead Share Program\\n\\tAssociate of the Month/Quarter & Company-wide Associate of the Year Programs\\n\\tAssociate Referral Bonus Program\\n\\n\\n \\n\\nSpringboard Hospitality Core Values: \\n\\n\\n\\tCONNECTED. We are plugged into people, technology and the cutting edge of culture.\\n\\tINDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. \\n\\tCOLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.\\n\\tPERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.\\n\\tDYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. \\n\\n\\n \\n\\nOLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws\",\"responsibilities\":\"\\r\\nAbout our company:\\r\\n\\r\\n \\r\\n\\r\\nSpringboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. \\r\\n\\r\\nSpringboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. \\r\\n\\r\\nAt every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.\\r\\n\\r\\nSpringboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. https://www.springboardhospitality.com/\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\nPrimary mission: \\r\\n\\r\\nYou will welcome and escort arriving and departing guests in a friendly, courteous manner to and from their accommodations, parking/retrieving guests’ vehicles, as well as providing general information regarding the hotel and local attractions; maintain an even flow of guests’ luggage and belongings to and from guestrooms and providing storage of the luggage in a prompt and safe manner; provide personal service to guests for their business and concierge needs.\\r\\n\\r\\n \\r\\n\\r\\nSCOPE OF WORK + TEAM\\r\\n\\r\\n\\r\\n\\tReports to Front Office Manager \\r\\n\\tSupports the Front Office Team and Guest Services \\r\\n\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\nRESPONSIBILITIES \\r\\n\\r\\n\\r\\n\\tGreet guests, offer assistance with check-in/check-out, deliver laundry and store luggage. Know the complete hotel facilities and layout in order to escort guests to and from their rooms, explaining in the proper dialogue, all in-room amenities, emergency procedures and the general hotel facilities. Delivery of flowers, packages, gifts, amenities, messages and parcels as directed by the day's priorities.\\r\\n\\tResponsible valet parking service to guests following OLS/Springboard Hospitality transportation guidelines. Assist with the activities and fostering good relations with the car rental companies, taxi services, tour and travel companies, limo services, etc. to provide the maximum level of quality service.\\r\\n\\tProvide information and recommend area restaurants, theaters, community events, activities, etc. to ensure optimum guest satisfaction.\\r\\n\\tPolishing and monitoring all bell carts on a consistent basis and maintaining the work area in a clean and orderly manner. Handle the maintenance program of company vehicles, cleaning schedule, refueling and trip logs.\\r\\n\\tReport and/or follow-up on any complaints, problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.\\r\\n\\tRequires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job. Use a clear, concise English-speaking voice, listen with empathy, provide accurate information and document legibly all appropriate incident information\\r\\n\\tAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.\\r\\n\\tPerform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.\\r\\n\\tAbility to stand, walk and/or sit and continuously perform essential job functions for duration of shift.\\r\\n\\tHearing and visual ability to observe and detect signs of emergency situations.\\r\\n\\tAbility to grasp, lift and/or carry or otherwise move goods weighing a maximum of 100 lbs. Sufficient manual dexterity in hands.\\r\\n\\tAbility to climb stairs and ladders at a rapid pace.\\r\\n\\tAbility to perform duties within extreme temperature ranges.\\r\\n\\tHours Required: 8-Hr Shift/Scheduled days and times may vary based on need\\r\\n\\r\\n\\r\\n\\r\\n \\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Springboard Hospitality\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A563C2B507A952E68EFB59C308F1BE33\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1000 Westmount Drive\",\"addressLocality\":\"West Hollywood\",\"addressRegion\":\"CA\",\"postalCode\":90069,\"addressCountry\":\"USA\"}},\"qualifications\":\"EXPERIENCE:\\n\\n\\n\\tPrior Experience:\\n\\n\\t\\n\\t\\t1+ Previous Valet & Guest Services in hospitality or fast paced environment preferred.\\n\\t\\n\\t\\n\\tIT Expertise: \\n\\t\\n\\t\\tAdvanced knowledge of computer software (including Microsoft Office, outlook) and or micros station. \\n\\t\\n\\t\\n\\n\\n\\n\\tEducation: \\n\\n\\t\\n\\t\\tHigh School diploma or GED required; college degree preferred.\\n\\t\\n\\t\\n\\tSubject Expertise: \\n\\t\\n\\t\\tDemonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.\\n\\t\\tReport any unusual occurrences and/or request to Supervisor.\\n\\t\\tRead and abide by all the regulations and rules of conduct stated in the Associate Handbook.\\n\\t\\tMust be service oriented with excellent customer service and sales skills\\n\\t\\tMust be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language\\n\\t\\tMust be energetic and outgoing\\n\\t\\tMust possess excellent interpersonal and organizational skills\\n\\t\\tMust be able to follow directions with attention to detail, speed and accuracy\\n\\t\\tMust be a team player with the ability to work under minimal supervision\\n\\t\\tMust be able to multi-task in a fast-paced work environment\\n\\t\\n\\t\\n\\n\\n\\n\\tMust be able to understand and work with basic financial information and solve basic arithmetic problems\\n\\tFlexible and long hours sometimes required.\\n\\tMedium work - Exerting up to 50 pounds of force occasionally, and or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.\\n\\tAbility to stand for the entire shift.\\n\\tKnowledge of classic cocktails and modern classics\\n\\tMust be effective at listening to, understanding, and clarifying concerns raised by employees and guests.\\n\\tMust be able to multitask and prioritize departmental functions to meet deadlines.\\n\\tMaximize efforts towards productivity, identify problem areas and assist in implementing solutions.\\n\\tAbility to accurately count cash.\\n\\tAbility to operate cash register\\n\\tMust be able to exercise confidentiality and discretion. \\n\\n\\n \\n\\n \\n\\n \\n\\nOTHER EXPECTATIONS: \\n\\n\\n\\tAbide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.\\n\\tDemonstrate a working knowledge of all company safety and security procedures.\\n\\tTravel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.\\n\\tHours Required: Must primarily work during Springboard Hospitality business hours, Monday - Sunday, while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.\\n\\n\\n \\n\\nBenefits:\\n\\nSpringboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:\\n\\nFull Time Benefits\\n\\n\\n\\tCompetitive Base Salary\\n\\tPaid Sick Leave \\n\\tAccrued Vacation\\n\\tMedical, Dental, Vision, Life, Pet Insurance\\n\\t401K\\n\\tCostco Membership\\n\\tBereavement Leave\\n\\tManagement Contract Referral Program\\n\\tEducation Assistance\\n\\n\\nAdditional Per Position \\n\\n\\n\\tEmployee Rates at all of Springboard Hospitality’s 35+ Hotels\\n\\tMonthly Cell Phone Stipend\\n\\tDry Cleaning Services\\n\\tHotel Level Executive Bonus Program\\n\\tRetention Bonuses\\n\\tLead Share Program\\n\\tAssociate of the Month/Quarter & Company-wide Associate of the Year Programs\\n\\tAssociate Referral Bonus Program\\n\\n\\n \\n\\nSpringboard Hospitality Core Values: \\n\\n\\n\\tCONNECTED. We are plugged into people, technology and the cutting edge of culture.\\n\\tINDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. \\n\\tCOLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.\\n\\tPERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.\\n\\tDYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. \\n\\n\\n \\n\\nOLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws\",\"experienceRequirements\":\"EXPERIENCE:\\n\\n\\n\\tPrior Experience:\\n\\n\\t\\n\\t\\t1+ Previous Valet & Guest Services in hospitality or fast paced environment preferred.\\n\\t\\n\\t\\n\\tIT Expertise: \\n\\t\\n\\t\\tAdvanced knowledge of computer software (including Microsoft Office, outlook) and or micros station. \\n\\t\\n\\t\\n\\n\\n\\n\\tEducation: \\n\\n\\t\\n\\t\\tHigh School diploma or GED required; college degree preferred.\\n\\t\\n\\t\\n\\tSubject Expertise: \\n\\t\\n\\t\\tDemonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.\\n\\t\\tReport any unusual occurrences and/or request to Supervisor.\\n\\t\\tRead and abide by all the regulations and rules of conduct stated in the Associate Handbook.\\n\\t\\tMust be service oriented with excellent customer service and sales skills\\n\\t\\tMust be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language\\n\\t\\tMust be energetic and outgoing\\n\\t\\tMust possess excellent interpersonal and organizational skills\\n\\t\\tMust be able to follow directions with attention to detail, speed and accuracy\\n\\t\\tMust be a team player with the ability to work under minimal supervision\\n\\t\\tMust be able to multi-task in a fast-paced work environment\\n\\t\\n\\t\\n\\n\\n\\n\\tMust be able to understand and work with basic financial information and solve basic arithmetic problems\\n\\tFlexible and long hours sometimes required.\\n\\tMedium work - Exerting up to 50 pounds of force occasionally, and or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.\\n\\tAbility to stand for the entire shift.\\n\\tKnowledge of classic cocktails and modern classics\\n\\tMust be effective at listening to, understanding, and clarifying concerns raised by employees and guests.\\n\\tMust be able to multitask and prioritize departmental functions to meet deadlines.\\n\\tMaximize efforts towards productivity, identify problem areas and assist in implementing solutions.\\n\\tAbility to accurately count cash.\\n\\tAbility to operate cash register\\n\\tMust be able to exercise confidentiality and discretion. \\n\\n\\n \\n\\n \\n\\n \\n\\nOTHER EXPECTATIONS: \\n\\n\\n\\tAbide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.\\n\\tDemonstrate a working knowledge of all company safety and security procedures.\\n\\tTravel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.\\n\\tHours Required: Must primarily work during Springboard Hospitality business hours, Monday - Sunday, while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.\\n\\n\\n \\n\\nBenefits:\\n\\nSpringboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:\\n\\nFull Time Benefits\\n\\n\\n\\tCompetitive Base Salary\\n\\tPaid Sick Leave \\n\\tAccrued Vacation\\n\\tMedical, Dental, Vision, Life, Pet Insurance\\n\\t401K\\n\\tCostco Membership\\n\\tBereavement Leave\\n\\tManagement Contract Referral Program\\n\\tEducation Assistance\\n\\n\\nAdditional Per Position \\n\\n\\n\\tEmployee Rates at all of Springboard Hospitality’s 35+ Hotels\\n\\tMonthly Cell Phone Stipend\\n\\tDry Cleaning Services\\n\\tHotel Level Executive Bonus Program\\n\\tRetention Bonuses\\n\\tLead Share Program\\n\\tAssociate of the Month/Quarter & Company-wide Associate of the Year Programs\\n\\tAssociate Referral Bonus Program\\n\\n\\n \\n\\nSpringboard Hospitality Core Values: \\n\\n\\n\\tCONNECTED. We are plugged into people, technology and the cutting edge of culture.\\n\\tINDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. \\n\\tCOLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.\\n\\tPERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.\\n\\tDYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. \\n\\n\\n \\n\\nOLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws\",\"validThrough\":\"-0001-11-30\"}",
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"qualifications": "<p><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">EXPERIENCE:</span></span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:Montserrat;\">Prior Experience:</span></strong></span></span>\n\n\t<ul style=\"list-style-type:square;\">\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Montserrat;\">1+ Previous Valet & Guest Services in hospitality or fast paced environment preferred.</span></span></span></li>\n\t</ul>\n\t</li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:Montserrat;\">IT Expertise: </span></strong></span></span>\n\t<ul style=\"list-style-type:square;\">\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Montserrat;\">Advanced knowledge of computer software (including Microsoft Office, outlook) and or micros station. </span></span></span></li>\n\t</ul>\n\t</li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:Montserrat;\">Education: </span></strong></span></span>\n\n\t<ul style=\"list-style-type:square;\">\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Montserrat;\">High School diploma or GED required; college degree preferred.</span></span></span></li>\n\t</ul>\n\t</li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:Montserrat;\">Subject Expertise: </span></strong></span></span>\n\t<ul style=\"list-style-type:square;\">\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.</span></span></span></span></span></li>\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Report any unusual occurrences and/or request to Supervisor.</span></span></span></span></span></li>\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.</span></span></span></span></span></li>\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Must be service oriented with excellent customer service and sales skills</span></span></span></li>\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language</span></span></span></li>\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Must be energetic and outgoing</span></span></span></li>\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Must possess excellent interpersonal and organizational skills</span></span></span></li>\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Must be able to follow directions with attention to detail, speed and accuracy</span></span></span></li>\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Must be a team player with the ability to work under minimal supervision</span></span></span></li>\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Must be able to multi-task in a fast-paced work environment</span></span></span></li>\n\t</ul>\n\t</li>\n</ul>\n\n<ul style=\"list-style-type:square;\">\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Must be able to understand and work with basic financial information and solve basic arithmetic problems</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Flexible and long hours sometimes required.</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Medium work - Exerting up to 50 pounds of force occasionally, and or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Ability to stand for the entire shift.</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Knowledge of classic cocktails and modern classics</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Must be able to multitask and prioritize departmental functions to meet deadlines.</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Ability to accurately count cash.</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Ability to operate cash register</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Must be able to exercise confidentiality and discretion. </span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"> </p>\n\n<p style=\"text-align:justify;\"> </p>\n\n<p style=\"text-align:justify;\"> </p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-family:Montserrat;\">OTHER EXPECTATIONS: </span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Demonstrate a working knowledge of all company safety and security procedures.</span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.</span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Sunday, while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><u><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Benefits:</span></span></u></span></span></span></p>\n\n<p><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:</span></span></span></span></span></p>\n\n<p><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Full Time Benefits</span></span></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Competitive Base Salary</span></span></span></span></span></li>\n\t<li><span style=\"color:#000000;font-family:Montserrat;\"><span style=\"font-size:16px;\">Paid Sick Leave </span></span></li>\n\t<li><span style=\"color:#000000;font-family:Montserrat;\"><span style=\"font-size:16px;\">Accrued Vacation</span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Medical, Dental, Vision, Life, Pet Insurance</span></span></span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">401K</span></span></span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Costco Membership</span></span></span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Bereavement Leave</span></span></span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Management Contract Referral Program</span></span></span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Education Assistance</span></span></span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Additional Per Position </span></span></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Employee Rates at all of Springboard Hospitality’s 35+ Hotels</span></span></span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Monthly Cell Phone Stipend</span></span></span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Dry Cleaning Services</span></span></span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Hotel Level Executive Bonus Program</span></span></span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Retention Bonuses</span></span></span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Lead Share Program</span></span></span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Associate of the Month/Quarter & Company-wide Associate of the Year Programs</span></span></span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Associate Referral Bonus Program</span></span></span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><u><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Springboard Hospitality Core Values: </span></span></u></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">CONNECTED. We are plugged into people, technology and the cutting edge of culture.</span></span></span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. </span></span></span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.</span></span></span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.</span></span></span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. </span></span></span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Montserrat;\">OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws</span></span></span></p>",
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