Security Agent

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  "language": "en",
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    "city": "Kansas City",
    "region": "MO",
    "country": "United States",
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    "html_title": "Kansas City Marriott Downtown - Security Agent",
    "description_html": "<p>The Hotel Security Agent is responsible for providing protection for hotel guests, employees, and property. They are also responsible for providing guests with a sense of comfort and well-being by maintaining a level of visibility and providing excellent customer service.</p><p><br></p><p><strong>Duties/Responsibilities:</strong></p><ul><li>Approach all encounters with guests and employees in a friendly, service-oriented manner.</li><li>Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling, which will vary according to the needs of the hotel.</li><li>Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.</li><li>Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.</li><li>Answer phone and dispatch in a timely manner, in addition to demonstrating proper two-way radio etiquette at all times when communicating with other Associates; maintain radio contact with the Front Desk at all times.</li><li>Maintain visual contact with the Front Desk and the front door of the hotel by remaining in the Lobby area when not on property walks.</li><li>Maintain and review daily activity log.</li><li>Maintain confidentiality with respect to guest and Associate incidents.</li><li>Hold briefing with Guest Services staff both at the beginning and end of shift.</li><li>Open secured areas for authorized personnel; checks ID of visitors/Associates, as necessary.</li><li>Maintain an awareness of legal limitations of position (i.e., local ordinances, state ordinances, etc.).</li><li>Assist guests to their rooms or help guests enter their rooms.</li><li>Investigates room thefts, auto accidents/thefts, and assault complaints for guests (not for Associates); serves as the first responder, partnering with Department Head/Hotel leadership to write the incident report.</li><li>Assist outside agencies as necessary.</li><li>Provide escort.</li><li>Assist HR/MOD with responding to Associate altercations.</li><li>Assist with intoxicated guests.</li><li>Be knowledgeable about hotel and guestroom locking systems.</li><li>Respond to security alarms and monitor TV cameras (CCTV) (if applicable).</li><li>Challenge suspicious persons.</li><li>Conduct rounds, checking for safety hazards, checking lights and door locks, and picking up items left on the property.</li><li>Assist during medical emergencies, administering First Aid/C.P.R./Heimlich maneuver, as necessary.</li><li>In partnership with Department Head/Hotel leadership, completes Incident/Accident Reports in a clear and concise manner.</li></ul>",
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      "datePosted": "2026-03-18T19:59:00-05:00",
      "description": "<p>Description</p><p>The Hotel Security Agent is responsible for providing protection for hotel guests, employees, and property. They are also responsible for providing guests with a sense of comfort and well-being by maintaining a level of visibility and providing excellent customer service.</p><p><br/></p><p><strong>Duties/Responsibilities:</strong></p><ul><li>Approach all encounters with guests and employees in a friendly, service-oriented manner.</li><li>Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling, which will vary according to the needs of the hotel.</li><li>Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.</li><li>Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.</li><li>Answer phone and dispatch in a timely manner, in addition to demonstrating proper two-way radio etiquette at all times when communicating with other Associates; maintain radio contact with the Front Desk at all times.</li><li>Maintain visual contact with the Front Desk and the front door of the hotel by remaining in the Lobby area when not on property walks.</li><li>Maintain and review daily activity log.</li><li>Maintain confidentiality with respect to guest and Associate incidents.</li><li>Hold briefing with Guest Services staff both at the beginning and end of shift.</li><li>Open secured areas for authorized personnel; checks ID of visitors/Associates, as necessary.</li><li>Maintain an awareness of legal limitations of position (i.e., local ordinances, state ordinances, etc.).</li><li>Assist guests to their rooms or help guests enter their rooms.</li><li>Investigates room thefts, auto accidents/thefts, and assault complaints for guests (not for Associates); serves as the first responder, partnering with Department Head/Hotel leadership to write the incident report.</li><li>Assist outside agencies as necessary.</li><li>Provide escort.</li><li>Assist HR/MOD with responding to Associate altercations.</li><li>Assist with intoxicated guests.</li><li>Be knowledgeable about hotel and guestroom locking systems.</li><li>Respond to security alarms and monitor TV cameras (CCTV) (if applicable).</li><li>Challenge suspicious persons.</li><li>Conduct rounds, checking for safety hazards, checking lights and door locks, and picking up items left on the property.</li><li>Assist during medical emergencies, administering First Aid/C.P.R./Heimlich maneuver, as necessary.</li><li>In partnership with Department Head/Hotel leadership, completes Incident/Accident Reports in a clear and concise manner.</li></ul><p>Requirements</p><p><strong>Required Skills/Abilities:</strong></p><ul><li>Strong communication, both written and verbal.</li><li>Flexible availability across days and shifts is preferred.</li><li>Class B security License (Reimbursable).</li><li>Ability to work in a team environment.</li><li>Ability to remain calm under pressure.</li><li>Bilingual communication in Spanish is a plus.</li></ul><p><strong>Education and Experience:</strong></p><ul><li>High School diploma or equivalent and/or experience in a hotel or a related field preferred</li><li>Certificate of Completion in Safety and Security Training (must comply with State requirements)</li><li>CPR, First Aid, and Heimlich Maneuver Certified</li></ul>",
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          "postalCode": "64105",
          "addressRegion": "MO",
          "streetAddress": "200 West 12th Street",
          "addressCountry": "US",
          "addressLocality": "Kansas City"
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        "name": "Avion Hospitality Employee Services LLC",
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    "requirements_html": "<p><strong>Required Skills/Abilities:</strong></p><ul><li>Strong communication, both written and verbal.</li><li>Flexible availability across days and shifts is preferred.</li><li>Class B security License (Reimbursable).</li><li>Ability to work in a team environment.</li><li>Ability to remain calm under pressure.</li><li>Bilingual communication in Spanish is a plus.</li></ul><p><strong>Education and Experience:</strong></p><ul><li>High School diploma or equivalent and/or experience in a hotel or a related field preferred</li><li>Certificate of Completion in Safety and Security Training (must comply with State requirements)</li><li>CPR, First Aid, and Heimlich Maneuver Certified</li></ul>",
    "requirements_text": "Required Skills/Abilities:\n Strong communication, both written and verbal.\n Flexible availability across days and shifts is preferred.\n Class B security License (Reimbursable).\n Ability to work in a team environment.\n Ability to remain calm under pressure.\n Bilingual communication in Spanish is a plus.\n Education and Experience:\n High School diploma or equivalent and/or experience in a hotel or a related field preferred\n Certificate of Completion in Safety and Security Training (must comply with State requirements)\n CPR, First Aid, and Heimlich Maneuver Certified"
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    "JobTitle": "Security Agent",
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      "Zip": "64105",
      "City": "Kansas City",
      "Name": "Kansas City Marriott Downtown",
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      "State": "MO",
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      "Address": "200 West 12th Street",
      "Country": "USA",
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    "PublishedDate": "2026-04-07T13:09:13-05:00",
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