Specimen Collection Support Lead

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    "requisitionDescription": "<div><div><div><p data-pasted=\"true\">The <strong>Specimen Collection Support Lead&nbsp;</strong>will work closely with Aegis Healthcare Clients, Specimen</p><p>Collectors, Sales and Management and travel to multiple locations to Specimen Collectors in their</p><p>assigned territory. He or she will on-board specimen collectors, conduct training, and ensure assigned</p><p>SC&rsquo;s are up to date on all processes and procedures. He or she will also perform designated tasks and</p><p>attend meetings, ensure site coverage, and support new client setup.</p><p><br></p><p>The Specimen Collection Support Lead will also collect biological specimens at client sites as needed.</p><p>Collection duties will include maintaining the integrity of the collection process, maintaining records for</p><p>reporting purposes, obtaining initial insurance verification information for billing purposes, and</p><p>packaging the specimens for shipment. He or she will also utilize and support FLUID (ELR &ndash; Electronic Lab</p><p>Requisition) adoption as well as train clients and other team members on the process and</p><p>implementation.</p><p><br></p><p>He or she will also assist with reporting client and SC concerns, maintain alignment with sales, collection,</p><p>and management teams, coordinate equipment needs in the field, perform SC monitoring, track SC</p><p>activities, and address compliance and training gaps.</p><p><br></p><p><strong>Essential Duties &amp; Responsibilities</strong></p><ul><li>Manage and lead assigned Specimen Collectors</li><li>Serve as liaison between RSM, SC Manager, and client to maintain alignment</li><li>Travel to clinics in territory to address SC and client needs</li><li>Foster open communication between the customer, Sales, and SC Management</li><li>Onboard and train Collection Team (Specimen Collectors, Field Service Coordinators, etc.);</li><li>report training gaps</li><li>Increase touch base meetings with new clients as well as train clients on Aegis processes and</li></ul><p><br></p><p><strong>FLUID (Electronic Lab Requisition &ndash; ELR)</strong></p><ul><li>Document Apollo requests to the SC Manager for access and coverage as required</li><li>Ensure the integrity of each Laboratory Request Form and specimen sample</li><li>Keep records of samples shipped and shipping information associated with each</li><li>Retrieve results via the Aegis Web Portal and deliver to client(s) as appropriate</li><li>Follow the standard operating procedures (SOPs) for sample collection</li><li>Utilize Electronic Lab Requisitions (ELR) &ldquo;FLUID&rdquo; for sample submissions</li><li>Answer questions from client/patients regarding Aegis policies</li><li>Complete and maintain required Compliance Training</li><li>Comply with all applicable safety requirements including the use of personal protective</li><li>equipment (PPE)</li><li>Order supplies and manage budget with RSM, SC Manager and ASM as required</li><li>Collaborate with IT and SC Manager to resolve field-related issues</li></ul><p><br></p><p><strong>Other Duties &amp; Responsibilities</strong></p><ul><li>Participate in process improvements, including process definition, measurement analysis, and</li><li>implementation of controls</li><li>Review overtime hours and monitor compliance with scope of role standards</li><li>Participate in proactive team efforts to achieve departmental and company goals</li><li>Provide leadership to others through example and sharing of knowledge/skill</li><li>Coordinate MOTUS communications and follow-up actions</li><li>Identify potential remote processing opportunities and processes to enhance efficiency</li><li>Other duties as required and assigned</li></ul><p><br></p><p><strong>Education &amp; Experience</strong></p><ul><li>High school diploma or GED required</li><li>A minimum of one (1) year of experience as a Field Services Coordinator/Specimen Collector at</li><li>Aegis OR a minimum of two (2) years of external experience collecting and/or coordinating</li><li>biological samples</li><li>A minimum of one (1) year of demonstrated leadership experience, which may include</li><li>mentoring, training, coordinating team activities, or leading projects, even in the absence of</li><li>formal direct management responsibilities</li><li>Valid driver&rsquo;s license required (must meet insurability requirements) and ability to travel</li><li>Excellent communication, professionalism, and organizational skills</li><li>Ability to interact and adapt with all levels of team members</li><li>Proven track record of meeting deadlines and prioritizing workload</li><li>Ability to use good judgment and work independently</li><li>Ability to handle multiple tasks without sacrificing quality</li></ul><p><br></p><p><strong>Minimum Physical Requirement</strong></p><ul><li>The following demands are representative of those that must be met by a team member to successfully</li><li>perform the essential functions of this job:</li><li>Regularly lift and/or move up to 10 pounds</li><li>Bend, twist or stoop on a repetitive and continuous basis</li><li>Operate various business instruments, including computers, printers/scanners/fax machines,</li><li>requiring manual dexterity</li><li>Must be able to move continuously from location to location and throughout the assigned</li><li>territory</li><li>Must be able to remain stationary for extended periods of time, including in a vehicle</li><li>Read paperwork and computer monitors, requiring visual acuity</li><li>Must be able to travel extensively/sit in a vehicle for extended periods of time</li></ul><p><br></p><p><strong>Physical Environment</strong></p><ul><li>The Specimen Collection Support Lead will travel extensively. He or she will perform his or her work in a</li><li>clinic environment and may be exposed to blood, oral fluids, or urine specimens. Aegis provides</li><li>personal protective equipment to its team members for use within the clinic environment.</li></ul></div></div></div>\n",
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