SSVF INTAKE COORDINATOR - BILLINGS

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    "jobTitle": "SSVF INTAKE COORDINATOR - BILLINGS",
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    "description": "<div>\n<p align=\"center\" style=\"margin-top:1px;text-align:center;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:14pt;\"><span style=\"font-family:Garamond, serif;\">Intake-Service Coordinator</span></span></b></span></span></p>\n\n<p class=\"MsoBodyText\" style=\"margin-top:1px;\"> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Garamond, serif;\">Classification: </span></span></b><span style=\"font-size:12pt;\"><span style=\"font-family:Garamond, serif;\">Exempt</span></span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Garamond, serif;\">Reports to: </span></span></b><span style=\"font-size:12pt;\"><span style=\"font-family:Garamond, serif;\">SSVF Program Manager</span></span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Garamond, serif;\">Date: </span></span></b><span style=\"font-size:12pt;\"><span style=\"font-family:Garamond, serif;\">May 2023</span></span></span></span></p>\n\n<p> </p>\n\n<p align=\"center\" style=\"text-align:center;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><i><span style=\"font-size:12pt;\"><span style=\"font-family:'Adobe Garamond Pro', serif;\"><span style=\"color:#000000;\">Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence.</span></span></span></i></b> </span></span></p>\n\n<p align=\"center\" class=\"MsoNoSpacing\" style=\"text-align:center;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"> </span></span></p>\n\n<p align=\"center\" style=\"text-align:center;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><i><span style=\"font-size:12pt;\"><span style=\"font-family:'Adobe Garamond Pro', serif;\">At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets.</span></span></i></b><b><i> </i></b><b><i><span style=\"font-size:12pt;\"><span style=\"font-family:'Adobe Garamond Pro', serif;\"> As part of this commitment, we invest in on-the-job training to prepare employees for their new positions </span></span></i></b><span class=\"ui-provider\" style=\"font-family:Calibri, sans-serif;\"><b><i><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">and offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization.</span></span></i></b></span></span></span></p>\n\n<p class=\"MsoBodyText\" style=\"margin-top:1px;\"> </p>\n\n<h1 align=\"center\" style=\"margin-top:3px;margin-right:257px;margin-bottom:1px;margin-left:240px;text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:normal;\">JOB DESCRIPTION</span></span></span></span></h1>\n\n<p class=\"MsoBodyText\"><span style=\"font-size:11pt;\"><span style=\"line-height:1.5pt;\"><span style=\"font-family:Calibri, sans-serif;\">    <img alt=\"\" src=\"\" style=\"width:471pt;height:1.45pt;\" /></span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Garamond, serif;\">Summary/Objective</span></span></b></span></span></p>\n\n<p class=\"MsoBodyText\" style=\"margin-right:15px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:106%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">The Supportive Services for Veteran Families (SSVF) Intake Coordinator is responsible for providing best practices in intake and data management to assist low-income Veteran families who are homeless or at risk of homelessness to regain stability in permanent housing after experiencing a housing crisis and homelessness.</span></span></span></span></p>\n\n<p class=\"MsoBodyText\"> </p>\n\n<h1><span style=\"font-size:12pt;\"><span style=\"line-height:14.65pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Essential Functions</span></span></span></span></h1>\n\n<ul>\n\t<li style=\"margin-right:7px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Conduct outreach activities in respective communities to identify Veterans who qualify for the SSVF program</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Conduct a formal assessment of Veterans to establish program eligibility</span></span></span></span></li>\n\t<li style=\"margin-right:30px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Perform intake/enrollment workflow for eligible Veterans in the case management software system</span></span></span></span></span></li>\n\t<li style=\"margin-right:30px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Provide best practices in case management to help qualified Veterans obtain immediate housing and achieve long-term stability</span></span></span></span></span></li>\n\t<li style=\"margin-right:30px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Help identify strengths and barriers with clients to ensure best SSVF services, VOA services and community services are made available</span></span></span></span></span></li>\n\t<li style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Cultivate productive relationships with the appropriate community resources to ensure referrals and wrap-around services for Veterans </span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Maintain case management data in the Homeless Management Information System, case management and other data systems as needed</span></span></span></span></li>\n\t<li style=\"margin-right:47px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Ensure ongoing education of programmatic changes through online SSVF training and SSVF program guide updates.</span></span></span></span></li>\n</ul>\n\n<p class=\"MsoBodyText\" style=\"margin-top:1px;\"> </p>\n\n<h1><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Competencies</span></span></span></h1>\n\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Crisis management</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Ability to work with multiple staff, clients, and agencies</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Able to meet tight deadlines under pressure</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Organization skills</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:14pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Ability to work both independently and as part of a team</span></span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:14pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Effective oral and written communication skills</span></span></span></span></span></li>\n\t<li style=\"margin-right:53px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values</span></span></span></span></span></li>\n</ul>\n\n<p class=\"MsoBodyText\"> </p>\n\n<h1><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Supervisory Responsibility</span></span></span></h1>\n\n<p class=\"MsoBodyText\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Garamond, serif;\">This position has no direct supervisory responsibilities.</span></span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Garamond, serif;\">Work Environment</span></span></b></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">This job operates in an office environment and a mobile-office setting when traveling to meet Veterans' needs and perform outreach activities.</span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Garamond, serif;\">Physical Demands</span></span></b></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. This position typically makes use of office and personal communication equipment.</span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Garamond, serif;\">Position Type/Expected Hours of Work</span></span></b></span></span></p>\n\n<p style=\"margin-bottom:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><a><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">This is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5:00 p.m.  Occasional evening and weekend work may be required as job duties demand.</span></span></a></span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Garamond, serif;\">Travel</span></span></b></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Traveling to various communities to perform Veterans outreach actions will be necessary with this position. Travel will also be required for training.  </span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Garamond, serif;\">Required Education, Experience, or Eligibility Qualifications</span></span></b></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><a><span style=\"font-family:Garamond, serif;\">•Associate's Degree with a minimum of two years of case management experience or closely related experience</span></a></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Or -</span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">•High School diploma or equivalent and a minimum of four years of case management experience or closely related field experience</span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">•Valid driver's license</span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">•Adept with computer programs, including but not limited to Microsoft Office suite and data information management systems</span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Garamond, serif;\">Preferred Education and Experience</span></span></b></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">•Bachelor's Degree in human services, behavioral science, or related field with one year of case management experience</span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Garamond, serif;\">EEO Statement</span></span></b></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#000000;\">Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics.  Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.  If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475.</span></span></span> </span></span></p>\n\n<p> </p>\n</div>",
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While performing the duties of this job, the employee is regularly required to talk or hear. This position typically makes use of office and personal communication equipment.\\n\\n \\n\\nPosition Type/Expected Hours of Work\\n\\nThis is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5:00 p.m.  Occasional evening and weekend work may be required as job duties demand.\\n\\nTravel\\n\\nTraveling to various communities to perform Veterans outreach actions will be necessary with this position. Travel will also be required for training.  \\n\\n \\n\\nRequired Education, Experience, or Eligibility Qualifications\\n\\n•Associate's Degree with a minimum of two years of case management experience or closely related experience\\n\\nOr -\\n\\n•High School diploma or equivalent and a minimum of four years of case management experience or closely related field experience\\n\\n•Valid driver's license\\n\\n•Adept with computer programs, including but not limited to Microsoft Office suite and data information management systems\\n\\n \\n\\nPreferred Education and Experience\\n\\n•Bachelor's Degree in human services, behavioral science, or related field with one year of case management experience\\n\\n \\n\\nEEO Statement\\n\\nVolunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics.  Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.  If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475. \\n\\n \\nQualifications\",\"responsibilities\":\"\\nIntake-Service Coordinator\\n\\n \\n\\nClassification: Exempt\\n\\nReports to: SSVF Program Manager\\n\\nDate: May 2023\\n\\n \\n\\nEach day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence. \\n\\n \\n\\nAt VOA we are committed to providing opportunities that help staff grow and enhance their skill sets.  As part of this commitment, we invest in on-the-job training to prepare employees for their new positions and offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization.\\n\\n \\n\\nJOB DESCRIPTION\\n\\n    \\n\\nSummary/Objective\\n\\nThe Supportive Services for Veteran Families (SSVF) Intake Coordinator is responsible for providing best practices in intake and data management to assist low-income Veteran families who are homeless or at risk of homelessness to regain stability in permanent housing after experiencing a housing crisis and homelessness.\\n\\n \\n\\nEssential Functions\\n\\n\\n\\tConduct outreach activities in respective communities to identify Veterans who qualify for the SSVF program\\n\\tConduct a formal assessment of Veterans to establish program eligibility\\n\\tPerform intake/enrollment workflow for eligible Veterans in the case management software system\\n\\tProvide best practices in case management to help qualified Veterans obtain immediate housing and achieve long-term stability\\n\\tHelp identify strengths and barriers with clients to ensure best SSVF services, VOA services and community services are made available\\n\\tCultivate productive relationships with the appropriate community resources to ensure referrals and wrap-around services for Veterans \\n\\tMaintain case management data in the Homeless Management Information System, case management and other data systems as needed\\n\\tEnsure ongoing education of programmatic changes through online SSVF training and SSVF program guide updates.\\n\\n\\n \\n\\nCompetencies\\n\\n\\n\\tCrisis management\\n\\tAbility to work with multiple staff, clients, and agencies\\n\\tAble to meet tight deadlines under pressure\\n\\tOrganization skills\\n\\tAbility to work both independently and as part of a team\\n\\tEffective oral and written communication skills\\n\\tContinuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values\\n\\n\\n \\n\\nSupervisory Responsibility\\n\\nThis position has no direct supervisory responsibilities.\\n\\n \\n\\nWork Environment\\n\\nThis job operates in an office environment and a mobile-office setting when traveling to meet Veterans' needs and perform outreach activities.\\n\\n \\n\\nPhysical Demands\\n\\nThe physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. 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