Executive, Account Management

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  "location": {
    "raw": "Hanoi, 10000, Viet Nam",
    "city": "Hanoi",
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    "id": "786",
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    "location": {
      "city": "Hanoi",
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    "location": {
      "city": "Hanoi",
      "state": null,
      "postalCode": "10000",
      "addressCountry": "Viet Nam"
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    "datePosted": "2026-05-06",
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    "description": "<p><span style=\"font-size: 10pt\">We are seeking a full-time Executive, Account Management who thoroughly understands the Vietnam Tourism Industry. AM will play a key role in sustaining our relationships with Partners, while ensuring Partners' product quality on KKday. </span></p>\n<p><span style=\"font-size: 10pt\">Success in this position requires a strong background in Tourism, results-oriented management with excellent follow-through and attention to detail; strong and persuasive communication skills; solid technology skills; and a flexible, entrepreneurial orientation. The ideal candidate must thrive in a challenging and fast-paced environment where prioritizing and multi-tasking are the norm.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Scope of work:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Manage products onboarding </span></li>\n<li><span style=\"font-size: 10pt\">Manage accounts - own, develop and manage accounts in assigned destinations. Ensure that their products (content, rates and availability) are consistently optimized and competitive to maximize customer conversion</span></li>\n<li><span style=\"font-size: 10pt\">Monitor the inventory and estimate the expected purchase quantity based on past sales records.</span></li>\n<li><span style=\"font-size: 10pt\">Support tech backend system connection with partner's system.</span></li>\n<li><span style=\"font-size: 10pt\">Develop and sustain strong partner relationships by providing relevant data insights and superior consulting services to partners (revenue management advice, marketing opportunities with KKday)</span></li>\n<li><span style=\"font-size: 10pt\">Have thorough market intelligence: Understand the industry and its developments - very good knowledge of market trends, customer booking trends, partners’ rate structure and pros and cons of competitors’ model</span></li>\n<li><span style=\"font-size: 10pt\">Review bad COGS products weekly and request to BD to deal with suppliers</span></li>\n<li><span style=\"font-size: 10pt\">Optimize use of process and systems - Be familiar with full spectrum of business tools and ensure the team to use of the systems</span></li>\n<li><span style=\"font-size: 10pt\">Other reasonable duties, as assigned</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Qualification required: </span><span style=\"font-size: 10pt\">  </span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Fresh graduates are welcome to apply</span></li>\n<li><span style=\"font-size: 10pt\">Strong background in Tourism or E-commerce (&gt;1 years), </span></li>\n<li><span style=\"font-size: 10pt\">Fluent English and Vietnamese speaker </span></li>\n<li><span style=\"font-size: 10pt\">Exceptional client service skills and enjoy working with people</span></li>\n<li><span style=\"font-size: 10pt\">Data-driven, superior attention to detail</span></li>\n<li><span style=\"font-size: 10pt\">Ability to work under pressure</span></li>\n<li><span style=\"font-size: 10pt\">High energy, positive, professional attitude; take pride in work product</span></li>\n<li><span style=\"font-size: 10pt\">Excellent written and verbal communication skills </span></li>\n<li><span style=\"font-size: 10pt\">Strong time management skills and ability to manage concurrent tasks efficiently</span></li>\n<li><span style=\"font-size: 10pt\">Have great teamwork skills, as well as individual initiative</span></li>\n<li><span style=\"font-size: 10pt\">Strong computer skills to include: Microsoft Office and experience in using OTA extranet (preferred)</span></li>\n</ul>",
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