IT Administrator (m/f/d) on-site

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  "last_changed_at": "2026-05-30T06:05:02.379Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Germany, Munich (HQ)",
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    "is_remote": false,
    "confidence": 0.8
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  "inferred_at": "2026-06-04T12:39:35.080Z",
  "launch_scope": {
    "reason": "personio_production_catalog",
    "included": true,
    "location": {
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      "is_remote": false,
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  "workplace_type": "on_site",
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{}

{
  "id": "749297",
  "name": "IT Administrator (m/f/d) on-site",
  "office": "Germany, Munich (HQ)",
  "keywords": [],
  "schedule": "full-time",
  "createdAt": "2022-07-13T11:26:15+00:00",
  "seniority": "entry-level",
  "department": "IT",
  "occupation": "desktop_service_and_support",
  "subcompany": "Agile Robots SE",
  "employmentType": "permanent",
  "jobDescriptions": [
    {
      "name": "About the role",
      "value": "<span style=\"font-size:14px;\">As a  IT Administrator (m/f/d) you'll be working within our IT Operations Team that provides the whole IT for our company. In your role you'll be the first point of contact for ~400 employees as internal end-users. Working alongside highly-motivated, technology-driven colleagues in a team with flat hierarchies gives you the chance of a steep learning curve, getting in touch with new technologies and developing on a professional level in the fields of Security and Infrastructure.</span>"
    },
    {
      "name": "Your Responsibilities",
      "value": "<div style=\"text-align:justify;\"><strong>On-boarding of new employees</strong></div><ul><li style=\"text-align:justify;\">Create accounts for new users including Microsoft365, windows AD, and Linux accounts</li><li style=\"text-align:justify;\">Setup the hardware for new employees including laptops, workstations, and phones</li><li style=\"text-align:justify;\">Prepare additional peripherals for new employees, like keyboards, headsets, monitors</li><li style=\"text-align:justify;\">Setup the workspace for new employees</li></ul><div style=\"text-align:justify;\"> <strong>Off-boarding of employees</strong></div><ul><li style=\"text-align:justify;\">Close or disable accounts including Microsoft 365, windows AD, and Linux accounts</li><li style=\"text-align:justify;\">Track and collect their old equipment and return it to the IT department and storage</li><li style=\"text-align:justify;\">Recycle laptops, phones, and other peripherals for the new users</li></ul><div style=\"text-align:justify;\"> <strong>IT storage management</strong></div><ul><li style=\"text-align:justify;\">Manage and closely track end-user devices in the storage including laptops, workstations, monitors, and other peripheral devices</li><li style=\"text-align:justify;\">Keep track of the supply in the IT storage and notify supervisor when it's time to order new equipment</li><li style=\"text-align:justify;\">Manage storage based on general IT demands and internal project demand</li><li style=\"text-align:justify;\">Tracking assets in the asset manager of our TopDesk ITSM</li><li style=\"text-align:justify;\">Maintaining the IT inventory for ~1000 assets</li></ul><div style=\"text-align:justify;\"> <strong>Company phones management</strong></div><ul><li style=\"text-align:justify;\">Track and manage company phones using Microsoft InTune</li><li style=\"text-align:justify;\">Prepare new phones for users including setting up protective screens and cases, enrolling it into the management system, and preparing its system for new users</li><li style=\"text-align:justify;\">Troubleshoot user issues with the phones</li><li style=\"text-align:justify;\">Deploy new company-approved apps to phones using Microsoft InTune</li></ul><div style=\"text-align:justify;\"> <strong>Company accounts management</strong></div><ul><li style=\"text-align:justify;\">Create or manage user accounts for Atlassian, including Jira and Confluence</li><li style=\"text-align:justify;\">Create and manage VPN certificates for the users</li><li style=\"text-align:justify;\">Manage different accounts and to name a few, GitLab, unity, Solidworks and many more</li></ul><div style=\"text-align:justify;\"> <strong>Managing Windows devices</strong></div><ul><li style=\"text-align:justify;\">Install and prepare Windows laptops and workstations</li><li style=\"text-align:justify;\">Enroll them in Windows active directory</li><li style=\"text-align:justify;\">Create and manage devices in the Windows active directory</li><li style=\"text-align:justify;\">Install software depending on requirements</li><li style=\"text-align:justify;\">Troubleshoot common Windows problems</li></ul><div style=\"text-align:justify;\"> <strong>Managing Linux devices</strong></div><ul><li style=\"text-align:justify;\">Install and prepare Linux (Ubuntu22.04/Ubuntu24.04) laptops and workstations</li><li style=\"text-align:justify;\">Connect them to our management and automation system Puppet using frontend Foreman</li><li style=\"text-align:justify;\">Manage devices in Foreman</li><li style=\"text-align:justify;\">Define and deploy software to the machines using Foreman and Puppet</li><li style=\"text-align:justify;\">Troubleshoot basic Linux issues</li></ul><div style=\"text-align:justify;\"> <strong>Providing IT support to the users</strong></div><ul><li style=\"text-align:justify;\">Use the TopDesk ticketing system to provide support for our internal users</li><li style=\"text-align:justify;\">Working on tickets and troubleshooting in the scope of the 1st and 2nd Level IT support</li><li style=\"text-align:justify;\">Closely collaborate with the internal 3rd Level Support</li><li style=\"text-align:justify;\">Provide support in multiple locations within Munich</li><li style=\"text-align:justify;\">Occasionally provide support at our production site in Kaufbeuren</li></ul>"
    },
    {
      "name": "Essential Skills",
      "value": "<ul><li>Practical experience in IT support</li><li>Linux knowledge</li><li>Windows knowledge</li><li>Basic networking knowledge</li><li>Cable management skills</li><li>Organizational and time management skills</li><li>Not being a stranger to occasional physical work, mainly involving cabling and setup of new workspaces and locations</li><li>Being \"agile\" - willingness to learn and adapt</li><li>Excellent problem-solving skills, hands-on mentality, and flexibility</li><li>High degree of service and customer orientation</li><li>Fluent English skills</li><li>Valid driving license</li></ul>"
    },
    {
      "name": "Beneficial Skills",
      "value": "<ul><li>Puppet / Ansible experience</li><li>Experience with Foreman</li><li>Experience with TopDesk ITSM</li></ul>"
    },
    {
      "name": "What we offer",
      "value": "<ul><li style=\"font-size:14px;\">Room for growth alongside experts, and in a challenging environment.</li><li style=\"font-size:14px;\">Dynamic high-tech startup combined with financial soundness and world-class investors.</li><li style=\"font-size:14px;\">Great working environment in a multi-cultural, international team.</li><li style=\"font-size:14px;\">Corporate benefits program that covers health, mobility, and learning with up to 100 Euros per month.</li><li style=\"font-size:14px;\">As a startup, we of course also have a rooftop terrace, free drinks, fruit,s and team events.</li></ul>"
    }
  ],
  "occupationCategory": "it_software",
  "recruitingCategory": "Production"
}