Dental Scheduler

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  "source_hash": "b321c8298ba7c48a83cf484c6893f6313cad848340cefbb3940d0ee506d2dd85",
  "last_changed_at": "2026-05-30T06:04:34.498Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Lake Charles, Louisiana, 70601, United States",
    "city": "Lake Charles",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:25:56.096Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Lake Charles, Louisiana, 70601, United States",
      "city": "Lake Charles",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "293",
    "isRemote": null,
    "location": {
      "city": "Lake Charles",
      "state": "Louisiana"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18483",
    "locationType": "0",
    "jobOpeningName": "Dental Scheduler",
    "departmentLabel": "DENTAL",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Lake Charles",
      "state": "Louisiana",
      "postalCode": "70601",
      "addressCountry": "United States"
    },
    "datePosted": "2025-07-30",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-weight: bold\">Summary</span><span style=\"font-weight: bold\">: </span></p>\n<p>The Dental Scheduler is responsible for managing the appointment schedules for a dental practice. This role involves coordinating patient appointments, handling inquiries, and ensuring the smooth operation of the dental office's scheduling system. The Dental Scheduler plays a crucial role in maintaining patient satisfaction and optimizing the efficiency of the dental practice</p>\n<p> </p>\n<p><span>Qualifications:</span></p>\n<ul>\n<li>High school graduate required.</li>\n<li>Certification as Dental Assistant a plus.</li>\n<li>Previous experience in a medical or dental office setting preferred.</li>\n<li>Must understand basic Medicare/Medicaid and insurance plans.</li>\n<li>Must understand insurance verification, insurance eligibility and insurance payers.</li>\n<li>Confident positive manner and appearance.</li>\n<li>Strong customer service experience.</li>\n<li>Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft) and Microsoft Office Suite</li>\n<li>Attention to detail and accuracy in managing patient records and schedules</li>\n<li>Excellent communication and interpersonal skills</li>\n<li>Strong organizational and multitasking abilities</li>\n<li>Ability to work in a fast-paced environment and handle stressful situations calmly and professionally</li>\n<li>Employ correct grammatical English and write legibly in order to complete appropriate paperwork.</li>\n</ul>\n<p><br></p>\n<p>ESSENTIAL JOB FUNCTIONS<br>1.    Schedules and confirms patient appointments via phone, email, and in-person<br>2.    Manages the dental office's appointment calendar to maximize efficiency and minimize patient wait times<br>3.    Coordinates with dental staff to ensure availability and proper allocation of appointment slots<br>4.    Answers incoming calls and respond to patient inquiries regarding appointments, treatments, and office policies<br>5.    Provides patients with pre-appointment instructions and post-appointment follow-up information<br>6.    Sends appointment reminders and follow-up messages to patients via phone, email, or text<br>7.    Pays attention to detail in regards to all aspects of job requirements.<br>8.    Maintains accurate and up-to-date patient records in the dental practice management software<br>9.    Verifies patient insurance information and ensures that necessary documentation is completed<br>4.  Assists with patient check-in and check-out processes, including collecting payments and scheduling follow-up appointments.<br>10.    Maintains strictest confidentiality; adheres to all HIPPA guidelines/regulations.<br>11.    Knowledge of Medicare/Medicaid and commercial insurance plan benefits.<br>12.    Works closely with dental assistants, hygienists, and dentists to ensure smooth patient flow and efficient use of       resources<br>13.    Communicates any scheduling changes or issues to the dental team promptly<br>14.    Assists with the coordination of treatment plans and referrals to specialists as needed<br>15.    Provides exceptional customer service to patients, addressing their concerns and ensuring a positive experience<br>16.    Handle patient complaints and escalate issues to the Office Manager or appropriate staff when necessary<br><br></p>",
    "compensation": null,
    "departmentId": "18483",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Dental Scheduler",
    "departmentLabel": "DENTAL",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://swlahealth.bamboohr.com/careers/293",
    "employmentStatusLabel": "Full-Time"
  }
}