Director, Access Enablement

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  "source_hash": "650d9394ec19e1f5f5c348c24c393df2189a31089560ae67ef878bea0219e848",
  "last_changed_at": "2026-06-06T10:48:46.306Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Charlotte, NC, 28210",
    "city": "Charlotte",
    "region": "NC",
    "country": "United States",
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{
  "detail": {
    "url": "https://tryonmedicalpartners.applytojob.com/apply/jobs/details/lCYY1mrlbW?&",
    "heading": "Director, Access Enablement",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://tryonmedicalpartners.applytojob.com/apply/lCYY1mrlbW/Director-Access-Enablement",
    "description_html": "<span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">The Director, Access Enablement is responsible for leading the strategy, structure, and execution of access enablement across Tryon Medical Partners. This role drives the design and advancement of systems, processes, and capabilities that support patient access, including digital access, workforce management, clinician template strategy, and performance enablement.</span></span></span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">This role serves as a strategic advisor to executive leadership and is accountable for aligning cross-functional stakeholders, establishing departmental direction and priorities, and ensuring sustainable, scalable access solutions that improve patient experience and operational performance.<br><br>The Director leads through others, owning outcomes across the function and ensuring alignment with organizational strategy.</span></span></span></span></span></span><br><br><strong><em><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">This role is not eligible for full-time remote work. Candidates must be onsite 100% during onboarding to ensure a strong start. The potential to transition to a hybrid schedule may be considered.</span></span></em></strong><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#2d2d2d;\">Primary Job Responsibilities:</span></span></span></span></u></b></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Strategy & Access Enablement Leadership</span></span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Owns departmental strategy, structure, and outcomes for access enablement, ensuring alignment with organizational goals and access strategy</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Sets direction, priorities, and performance standards for access enablement initiatives, including digital access, workforce optimization, and access workflow design</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Leads the development and execution of long-term access strategies that improve patient access, clinician efficiency, and overall operational performance</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Advises executive leadership on access strategy, capabilities, and system-level opportunities to enhance access and patient experience</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Drives alignment across clinical, operational, and technology leaders to ensure cohesive and effective execution of access initiatives</span></span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Access Systems, Optimization & Performance Enablement</span></span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Leads the design and optimization of access systems, including clinician scheduling strategies, capacity management, and workforce planning</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Establishes frameworks and standards for access workflows to ensure consistency, scalability, and operational effectiveness</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Oversees development and advancement of digital access, automation, and enabling technologies that support patient access goals</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Defines and monitors key performance indicators, ensuring visibility into access performance and progress against organizational objectives</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Drives continuous improvement initiatives to enhance efficiency, reduce barriers to access, and improve patient and clinician experience</span></span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Cross-Functional Leadership & Execution</span></span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Leads cross-functional alignment across operations, clinical leadership, and technology teams to ensure successful implementation of access strategies</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Partners with stakeholders to prioritize initiatives, allocate resources, and ensure execution of key strategic priorities</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Identifies system-level barriers and drives resolution of complex or structural challenges impacting access performance</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Ensures coordination and integration across functions to support sustainable and scalable access solutions</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Leads large-scale initiatives from concept through execution, ensuring delivery of expected outcomes and long-term impact</span></span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Financial Stewardship & Decision-Making</span></span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Owns high-level decision-making related to access enablement strategy, including budgeting, resource allocation, and long-term planning</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Evaluates investment opportunities and prioritizes initiatives based on organizational impact, cost, and scalability</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Ensures responsible stewardship of resources while advancing strategic access goals</span></span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">People Leadership & Organizational Accountability</span></span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Provides full people leadership for team(s), department(s), or manager(s), including hiring, performance management, coaching, corrective action, and terminations</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Sets priorities for the function and approves key decisions impacting access enablement strategy and execution</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Leads and develops leaders and team members to build capability, engagement, and long-term organizational strength</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Holds teams accountable for performance outcomes and ensures alignment with departmental and organizational objectives</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Establishes a culture of accountability, collaboration, and continuous improvement across the access enablement function</span></span></span></span></span></span></span></li></ul><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u>Education and Experience</u></b></span></span></span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"border:none 1pt;font-size:12pt;padding:0in;\"><span style=\"font-family:Aptos, sans-serif;\">Required</span></span></b></span></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Significant experience in healthcare operations, access, or related leadership roles</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Demonstrated experience leading large-scale, cross-functional initiatives and driving organizational change</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong strategic thinking and decision-making capabilities, with experience influencing executive-level stakeholders</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience leading leaders and/or multiple teams, with accountability for outcomes through others</span></span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"border:none 1pt;font-size:12pt;padding:0in;\"><span style=\"font-family:Aptos, sans-serif;\">Preferred</span></span></b></span></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience with patient access operations (e.g., scheduling, referrals, contact center)</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience with workforce management, clinician scheduling strategy, or access optimization</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience with healthcare technology, digital access tools, or automation solutions</span></span></span></span></span></span></span></li></ul><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Physical Requirements </span></span></span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.</span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Must be able to lift and support weight of 35 pounds. </span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to concentrate on details.</span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Use of computers for long periods of time.</span></span></span></span></span></span></li></ul><br> ",
    "description_text": "The Director, Access Enablement is responsible for leading the strategy, structure, and execution of access enablement across Tryon Medical Partners. This role drives the design and advancement of systems, processes, and capabilities that support patient access, including digital access, workforce management, clinician template strategy, and performance enablement.\n This role serves as a strategic advisor to executive leadership and is accountable for aligning cross-functional stakeholders, establishing departmental direction and priorities, and ensuring sustainable, scalable access solutions that improve patient experience and operational performance.\nThe Director leads through others, owning outcomes across the function and ensuring alignment with organizational strategy.\n This role is not eligible for full-time remote work. Candidates must be onsite 100% during onboarding to ensure a strong start. The potential to transition to a hybrid schedule may be considered.\n Primary Job Responsibilities:\n Strategy & Access Enablement Leadership Owns departmental strategy, structure, and outcomes for access enablement, ensuring alignment with organizational goals and access strategy\n Sets direction, priorities, and performance standards for access enablement initiatives, including digital access, workforce optimization, and access workflow design\n Leads the development and execution of long-term access strategies that improve patient access, clinician efficiency, and overall operational performance\n Advises executive leadership on access strategy, capabilities, and system-level opportunities to enhance access and patient experience\n Drives alignment across clinical, operational, and technology leaders to ensure cohesive and effective execution of access initiatives\n Access Systems, Optimization & Performance Enablement Leads the design and optimization of access systems, including clinician scheduling strategies, capacity management, and workforce planning\n Establishes frameworks and standards for access workflows to ensure consistency, scalability, and operational effectiveness\n Oversees development and advancement of digital access, automation, and enabling technologies that support patient access goals\n Defines and monitors key performance indicators, ensuring visibility into access performance and progress against organizational objectives\n Drives continuous improvement initiatives to enhance efficiency, reduce barriers to access, and improve patient and clinician experience\n Cross-Functional Leadership & Execution Leads cross-functional alignment across operations, clinical leadership, and technology teams to ensure successful implementation of access strategies\n Partners with stakeholders to prioritize initiatives, allocate resources, and ensure execution of key strategic priorities\n Identifies system-level barriers and drives resolution of complex or structural challenges impacting access performance\n Ensures coordination and integration across functions to support sustainable and scalable access solutions\n Leads large-scale initiatives from concept through execution, ensuring delivery of expected outcomes and long-term impact\n Financial Stewardship & Decision-Making Owns high-level decision-making related to access enablement strategy, including budgeting, resource allocation, and long-term planning\n Evaluates investment opportunities and prioritizes initiatives based on organizational impact, cost, and scalability\n Ensures responsible stewardship of resources while advancing strategic access goals\n People Leadership & Organizational Accountability Provides full people leadership for team(s), department(s), or manager(s), including hiring, performance management, coaching, corrective action, and terminations\n Sets priorities for the function and approves key decisions impacting access enablement strategy and execution\n Leads and develops leaders and team members to build capability, engagement, and long-term organizational strength\n Holds teams accountable for performance outcomes and ensures alignment with departmental and organizational objectives\n Establishes a culture of accountability, collaboration, and continuous improvement across the access enablement function\n Education and Experience\n Required Significant experience in healthcare operations, access, or related leadership roles\n Demonstrated experience leading large-scale, cross-functional initiatives and driving organizational change\n Strong strategic thinking and decision-making capabilities, with experience influencing executive-level stakeholders\n Experience leading leaders and/or multiple teams, with accountability for outcomes through others\n Preferred Experience with patient access operations (e.g., scheduling, referrals, contact center)\n Experience with workforce management, clinician scheduling strategy, or access optimization\n Experience with healthcare technology, digital access tools, or automation solutions\n Physical Requirements Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.\n Must be able to lift and support weight of 35 pounds.\n Ability to concentrate on details.\n Use of computers for long periods of time.",
    "jsonld_jobposting": {
      "url": "https://tryonmedicalpartners.applytojob.com/apply/lCYY1mrlbW/Director-Access-Enablement",
      "@type": "JobPosting",
      "title": "Director, Access Enablement",
      "@context": "http://schema.org/",
      "datePosted": "2026-06-01",
      "description": "<span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">The Director, Access Enablement is responsible for leading the strategy, structure, and execution of access enablement across Tryon Medical Partners. This role drives the design and advancement of systems, processes, and capabilities that support patient access, including digital access, workforce management, clinician template strategy, and performance enablement.</span></span></span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">This role serves as a strategic advisor to executive leadership and is accountable for aligning cross-functional stakeholders, establishing departmental direction and priorities, and ensuring sustainable, scalable access solutions that improve patient experience and operational performance.<br><br>The Director leads through others, owning outcomes across the function and ensuring alignment with organizational strategy.</span></span></span></span></span></span><br><br><strong><em><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">This role is not eligible for full-time remote work. Candidates must be onsite 100% during onboarding to ensure a strong start. The potential to transition to a hybrid schedule may be considered.</span></span></em></strong><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#2d2d2d;\">Primary Job Responsibilities:</span></span></span></span></u></b></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Strategy & Access Enablement Leadership</span></span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Owns departmental strategy, structure, and outcomes for access enablement, ensuring alignment with organizational goals and access strategy</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Sets direction, priorities, and performance standards for access enablement initiatives, including digital access, workforce optimization, and access workflow design</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Leads the development and execution of long-term access strategies that improve patient access, clinician efficiency, and overall operational performance</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Advises executive leadership on access strategy, capabilities, and system-level opportunities to enhance access and patient experience</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Drives alignment across clinical, operational, and technology leaders to ensure cohesive and effective execution of access initiatives</span></span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Access Systems, Optimization & Performance Enablement</span></span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Leads the design and optimization of access systems, including clinician scheduling strategies, capacity management, and workforce planning</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Establishes frameworks and standards for access workflows to ensure consistency, scalability, and operational effectiveness</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Oversees development and advancement of digital access, automation, and enabling technologies that support patient access goals</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Defines and monitors key performance indicators, ensuring visibility into access performance and progress against organizational objectives</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Drives continuous improvement initiatives to enhance efficiency, reduce barriers to access, and improve patient and clinician experience</span></span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Cross-Functional Leadership & Execution</span></span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Leads cross-functional alignment across operations, clinical leadership, and technology teams to ensure successful implementation of access strategies</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Partners with stakeholders to prioritize initiatives, allocate resources, and ensure execution of key strategic priorities</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Identifies system-level barriers and drives resolution of complex or structural challenges impacting access performance</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Ensures coordination and integration across functions to support sustainable and scalable access solutions</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Leads large-scale initiatives from concept through execution, ensuring delivery of expected outcomes and long-term impact</span></span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Financial Stewardship & Decision-Making</span></span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Owns high-level decision-making related to access enablement strategy, including budgeting, resource allocation, and long-term planning</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Evaluates investment opportunities and prioritizes initiatives based on organizational impact, cost, and scalability</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Ensures responsible stewardship of resources while advancing strategic access goals</span></span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">People Leadership & Organizational Accountability</span></span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Provides full people leadership for team(s), department(s), or manager(s), including hiring, performance management, coaching, corrective action, and terminations</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Sets priorities for the function and approves key decisions impacting access enablement strategy and execution</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Leads and develops leaders and team members to build capability, engagement, and long-term organizational strength</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Holds teams accountable for performance outcomes and ensures alignment with departmental and organizational objectives</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Establishes a culture of accountability, collaboration, and continuous improvement across the access enablement function</span></span></span></span></span></span></span></li></ul><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u>Education and Experience</u></b></span></span></span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"border:none 1pt;font-size:12pt;padding:0in;\"><span style=\"font-family:Aptos, sans-serif;\">Required</span></span></b></span></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Significant experience in healthcare operations, access, or related leadership roles</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Demonstrated experience leading large-scale, cross-functional initiatives and driving organizational change</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong strategic thinking and decision-making capabilities, with experience influencing executive-level stakeholders</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience leading leaders and/or multiple teams, with accountability for outcomes through others</span></span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"border:none 1pt;font-size:12pt;padding:0in;\"><span style=\"font-family:Aptos, sans-serif;\">Preferred</span></span></b></span></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience with patient access operations (e.g., scheduling, referrals, contact center)</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience with workforce management, clinician scheduling strategy, or access optimization</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience with healthcare technology, digital access tools, or automation solutions</span></span></span></span></span></span></span></li></ul><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Physical Requirements </span></span></span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.</span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Must be able to lift and support weight of 35 pounds. </span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to concentrate on details.</span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Use of computers for long periods of time.</span></span></span></span></span></span></li></ul><br> ",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "28210",
          "addressRegion": "NC",
          "addressLocality": "Charlotte"
        }
      },
      "validThrough": "2026-08-30",
      "uniqueJobCode": "job_20260601155652_VSVXEOEU0JSLVURJ",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20220426172837_KG28DTSSN8IOTTVE/logos/20220622154613_Screen_Shot_2022-06-21_at_2.46.18_PM.jpg",
        "name": "Tryon Medical Partners",
        "@type": "Organization",
        "sameAs": "https://www.tryonmed.com/"
      },
      "experienceRequirements": "Senior Manager/Supervisor"
    }
  },
  "list_job": {
    "id": "lCYY1mrlbW",
    "title": "Director, Access Enablement",
    "detailUrl": "https://tryonmedicalpartners.applytojob.com/apply/jobs/details/lCYY1mrlbW?&"
  },
  "detail_errors": []
}