Dispatcher/Customer Experience Coordinator

{
  "content_hash": "d97629073da1c80dc2e1a94c328aa916cb8f9df0d81aa4c544b0173d20f52846",
  "source_hash": "22e28c02d79cfba1584aad6272205db59444a7ca4be772a1241da97f0d9487d7",
  "last_changed_at": "2026-06-06T08:45:33.103Z",
  "active_status": "active"
}

{
  "language": "en-us",
  "location": {
    "raw": "Gastonia, NC, United States",
    "city": "Gastonia",
    "region": "NC",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.98,
    "workplace_type": "on_site"
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T08:45:33.080Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en-us",
    "location": {
      "raw": "Gastonia, NC, United States",
      "city": "Gastonia",
      "region": "NC",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.98,
      "workplace_type": "on_site"
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "e12de396-2494-42ce-bc61-19b88395c32a",
    "url": "https://ats.rippling.com/gsm-jobs/jobs/e12de396-2494-42ce-bc61-19b88395c32a",
    "name": "Dispatcher/Customer Experience Coordinator",
    "language": "en-US",
    "locations": [
      {
        "city": "Gastonia",
        "name": "Gastonia, NC",
        "state": "North Carolina",
        "country": "United States",
        "stateCode": "NC",
        "countryCode": "US",
        "workplaceType": "ON_SITE"
      }
    ],
    "department": {
      "name": "10 - Corporate"
    }
  },
  "detail_job": {
    "url": "https://ats.rippling.com/gsm-jobs/jobs/e12de396-2494-42ce-bc61-19b88395c32a",
    "name": "Dispatcher/Customer Experience Coordinator",
    "uuid": "e12de396-2494-42ce-bc61-19b88395c32a",
    "board": {
      "logo": {
        "url": "https://prod-images.rippling.com/f1acb21c470f5385fe617231df5d16f527d77fb3.png?Expires=1780821932&Signature=gsZIgZ~O8Ix2hpORGwUjWM1KO4f3oCc35iBS9hFthqvfI-gkmiw-S9z8KY~NwAyMXaxKC-ScB5SUe2d08nM99-T6ZaBJdAa~8~ZXSPxt1CIV~8P8C8WFboFnOLgsq3w1EWXjRReYDLmqvoUqSTyDiN0ydgzvho84G-ozdmOskdJMeCa25lnbdJJvIaTn-RmmbOOVUP95DfSHOwn0cqqzy2bCba0CEyFX9PY8aNPiZ5xa7M3gDCOF~AA8cu2nevt3iLnu3VduhcSsvybHcU-wJ~84RDrx5g-ltn2KNilEpPL~ktAczlNG9wHFQ6PeGMJAok~fDPg6JwK71fFYGyjHFg__&Key-Pair-Id=K2Y26R2ZPP26PH",
        "name": "gsm services.png",
        "type": "image/png"
      },
      "slug": "gsm-jobs",
      "title": "View All Current Job Listings",
      "banner": {
        "url": null,
        "name": "",
        "type": ""
      },
      "boardURL": "https://ats.rippling.com/gsm-jobs/jobs",
      "fontType": null,
      "subtitle": "Below is a list of the current openings with our company. Click on any of the column titles to sort the list based on that field. Click on the job title to lear",
      "boardType": "RIPPLING",
      "linkColor": null,
      "buttonColor": "#e01a1a",
      "legalNotice": null,
      "buttonTextColor": null,
      "noOpeningsMessage": null,
      "groupJobsByLocation": false,
      "showBoardLogoOnJobPost": false,
      "showCompanyInfoUnderJobPost": false
    },
    "createdOn": "2026-03-12T06:20:43.441000-07:00",
    "department": {
      "name": "10 - Corporate",
      "base_department": "10 - Corporate",
      "department_tree": [
        "10 - Corporate"
      ]
    },
    "companyName": "GSM Services",
    "description": {
      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Dispatcher/Customer Experience Coordinator – Build an Exciting Career with GSM Services</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"background-color:rgb(255,215,126);white-space:pre-wrap;\">Work Schedule:</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"background-color:rgb(255,215,126);white-space:pre-wrap;\">Monday, Tuesday 10:00 am - 8:00 pm On Site</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"background-color:rgb(255,215,126);white-space:pre-wrap;\">Saturday, Sunday 8:00 am - 8:00 pm Remote</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Are you passionate about helping people and creating exceptional customer experiences? Do you thrive in a fast-paced environment where your communication and organizational skills make a real difference? If so, </span><b><strong style=\"white-space:pre-wrap;\">GSM Services</strong></b><span style=\"white-space:pre-wrap;\"> is looking for you!</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">We are seeking a motivated </span><b><strong style=\"white-space:pre-wrap;\">Dispatcher/Customer Experience Coordinator</strong></b><span style=\"white-space:pre-wrap;\"> who is ready to grow their career with a company committed to delivering </span><b><strong style=\"white-space:pre-wrap;\">Comfort &amp; Peace of Mind</strong></b><span style=\"white-space:pre-wrap;\"> to our customers and team members. This is more than just a job—it’s an opportunity to join a supportive team, develop valuable skills, and build a long-term career with a respected industry leader.</span></p><h3 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><span style=\"white-space:pre-wrap;\">What You’ll Do</span></h3><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">As a key member of our customer experience team, you will be the friendly and professional voice of GSM Services. You will help ensure every customer interaction reflects the high standards our company is known for.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Your responsibilities will include:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Answering and directing incoming customer calls with professionalism and care</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Making outbound follow-up calls for service and sales opportunities</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Scheduling service and sales appointments efficiently</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Taking and relaying accurate phone messages</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Providing helpful information and support to customers</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Assisting with general administrative and clerical tasks</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ordering parts needed for service repairs</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Confirming appointments for multiple divisions</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Participating in the on-call phone support rotation for weekends and holidays</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Debriefing service appointments and ensuring accurate communication across teams</span></li></ul><h3 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><span style=\"white-space:pre-wrap;\">What We’re Looking For</span></h3><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">We are searching for someone who brings energy, professionalism, and a strong commitment to customer service.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Qualifications:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">1+ year of customer service or customer experience preferred</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Professional and positive personal presentation</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Strong attention to detail and organizational skills</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ability to take initiative and work reliably in a fast-paced environment</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Excellent verbal and written communication skills with customers and team members</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Strong multitasking ability in a dynamic environment</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Good interpersonal and problem-solving skills</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Proficiency with computer systems and common office software (MS Word, Excel, Outlook)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ability to read and write English at a high school level</span></li></ul><h3 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><span style=\"white-space:pre-wrap;\">Additional Information</span></h3><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Some overtime may be required</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Must be dependable and able to manage multiple priorities with confidence</span></li></ul><h3 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:11pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;text-align:start;padding-left:0px;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Benefits &amp; Perks</strong></b></h3><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">At GSM Services, we believe in taking great care of our team—on and off the job. Our coworkers enjoy a comprehensive benefits package designed to support your health, growth, and overall quality of life, including:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Paid Time Off (PTO)</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\"> to recharge and enjoy life outside of work</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Paid Holidays</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\"> throughout the year</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Health Insurance</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\"> with quality coverage options</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Dental and Vision Insurance</strong></b></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">401(k) Retirement Plan</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\"> with company support</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Profit Sharing Program</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\">—your contribution helps us grow, and you share in the success</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Life Insurance</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\"> paid by the company</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Short-Term Disability Coverage</strong></b></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Company Vehicle</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\"> (role-dependent)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Branded Uniforms</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\"> provided at no cost</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Company-Paid Training &amp; Professional Development</strong></b></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Tuition Reimbursement</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\"> to support continued education</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Apprenticeship Opportunities</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\"> for skill-building and career progression</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Recruitment Incentive Bonus Program</strong></b></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Gym Membership Program</strong></b></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Health &amp; Wellness Program</strong></b></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">A Supportive, People-First Workplace Culture</strong></b></li></ul><h3 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><span style=\"white-space:pre-wrap;\">Why Join GSM Services?</span></h3><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">At GSM Services, you’ll be part of a team that values </span><b><strong style=\"white-space:pre-wrap;\">professional growth, teamwork, and outstanding customer care</strong></b><span style=\"white-space:pre-wrap;\">. We believe in investing in our people and creating opportunities for long-term success.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">If you’re ready to </span><b><strong style=\"white-space:pre-wrap;\">turn your customer service experience into a rewarding career</strong></b><span style=\"white-space:pre-wrap;\">, we’d love to hear from you!</span></p>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(31,31,31);font-size:10pt;white-space:pre-wrap;\">Are you looking for a reputable, stable company with supportive management who will value what you bring to the organization? If you are a self-motivated individual with great work ethic, then we would love to get to know you!</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About GSM Services</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"white-space:pre-wrap;\">GSM Services is a </span><b><strong style=\"white-space:pre-wrap;\">4th-generation family-owned business</strong></b><span style=\"white-space:pre-wrap;\">, proudly serving the Greater Charlotte area for nearly 100 years. </span><b><strong style=\"white-space:pre-wrap;\">We will celebrate our 100 years in business in 2027,</strong></b><span style=\"white-space:pre-wrap;\"> a testament to our stability and commitment to excellence. Our focus is on </span><b><strong style=\"white-space:pre-wrap;\">commercial roofing and air conditioning services</strong></b><span style=\"white-space:pre-wrap;\"> within a </span><b><strong style=\"white-space:pre-wrap;\">50-mile radius of Charlotte, NC</strong></b><span style=\"white-space:pre-wrap;\">, and the majority of our projects are </span><b><strong style=\"white-space:pre-wrap;\">negotiated with repeat customers</strong></b><span style=\"white-space:pre-wrap;\"> who trust us for quality and reliability.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">The great people we add to our team enjoy a fun, friendly workplace where we provide training and benefits to allow us to keep them for years. Our high standards and uncompromising commitment to customer satisfaction has made GSM Services a success and a great place to work. We are always looking for qualified individuals who are willing to provide the highest quality of work possible. GSM Services wants to be the best place to work in our region and it takes teamwork to come together, work together and succeed together.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p>"
    },
    "workLocations": [
      "Gastonia, NC"
    ],
    "employmentType": {
      "id": "Hourly, full-time",
      "label": "HOURLY_FT"
    },
    "payRangeDetails": [],
    "activeJobApplication": {
      "basicQuestions": [
        {
          "oid": "first_name",
          "title": "First name",
          "required": true,
          "fieldType": "SHORT_ANSWER"
        },
        {
          "oid": "last_name",
          "title": "Last name",
          "required": true,
          "fieldType": "SHORT_ANSWER"
        },
        {
          "oid": "email",
          "title": "Email",
          "required": true,
          "fieldType": "SHORT_ANSWER"
        },
        {
          "oid": "pronouns",
          "title": "Pronouns",
          "required": false,
          "fieldType": "PRONOUN"
        },
        {
          "oid": "current_company",
          "title": "Current company",
          "required": false,
          "fieldType": "SHORT_ANSWER"
        },
        {
          "oid": "phone_number",
          "title": "Phone number",
          "required": true,
          "fieldType": "PHONE_NUMBER"
        },
        {
          "oid": "location",
          "title": "Location (city only)",
          "required": true,
          "fieldType": "SHORT_ANSWER"
        },
        {
          "oid": "resume",
          "title": "Resume",
          "required": true,
          "fieldType": "FILE"
        },
        {
          "oid": "cover_letter",
          "title": "Cover letter",
          "required": false,
          "fieldType": "FILE"
        }
      ],
      "customQuestions": {
        "fields": [
          {
            "oid": "first_name",
            "title": "First name",
            "required": true,
            "fieldData": {},
            "fieldType": "SHORT_ANSWER"
          },
          {
            "oid": "last_name",
            "title": "Last name",
            "required": true,
            "fieldData": {},
            "fieldType": "SHORT_ANSWER"
          },
          {
            "oid": "email",
            "title": "Email",
            "required": true,
            "fieldData": {},
            "fieldType": "SHORT_ANSWER"
          },
          {
            "oid": "pronouns",
            "title": "Pronouns",
            "required": false,
            "fieldData": {},
            "fieldType": "PRONOUN"
          },
          {
            "oid": "current_company",
            "title": "Current company",
            "required": false,
            "fieldData": {},
            "fieldType": "SHORT_ANSWER"
          },
          {
            "oid": "phone_number",
            "title": "Phone number",
            "required": true,
            "fieldData": {},
            "fieldType": "PHONE_NUMBER"
          },
          {
            "oid": "location",
            "title": "Location (city only)",
            "required": true,
            "fieldData": {},
            "fieldType": "SHORT_ANSWER"
          },
          {
            "oid": "resume",
            "title": "Resume",
            "required": true,
            "fieldData": {},
            "fieldType": "FILE"
          },
          {
            "oid": "cover_letter",
            "title": "Cover letter",
            "required": false,
            "fieldData": {},
            "fieldType": "FILE"
          }
        ]
      },
      "additionalQuestions": [
        {
          "id": "69fe2f7128484c28725e05d9",
          "form": {
            "sections": [],
            "questions": [
              {
                "tags": [],
                "title": "Are you able to work the required work schedule for this position?",
                "canEdit": false,
                "dataType": "Number",
                "isPrivate": false,
                "uniqueKey": "9e0da925-dd44-4190-b948-d2a2c4dc552e",
                "intChoices": [
                  1,
                  2,
                  3,
                  4
                ],
                "isRequired": true,
                "strChoices": [],
                "description": "",
                "questionType": "YES_NO_SCALE_4",
                "allowComments": false,
                "isOtherEnabled": false,
                "isMultiSelectEnabled": false
              },
              {
                "tags": [],
                "title": "When would you be available to start if selected?",
                "canEdit": false,
                "dataType": "Text",
                "isPrivate": false,
                "uniqueKey": "f5cc917c-e52d-4b02-97a4-a1b99a2dd3ad",
                "intChoices": [],
                "isRequired": true,
                "strChoices": [],
                "questionType": "LONG_ANSWER",
                "allowComments": false,
                "isOtherEnabled": false,
                "isMultiSelectEnabled": false
              },
              {
                "tags": [],
                "title": "Do you have reliable transportation to and from work? ",
                "canEdit": false,
                "dataType": "Number",
                "isPrivate": false,
                "uniqueKey": "2a62452e-27b9-4cf1-a134-609e359e687b",
                "intChoices": [
                  1,
                  2,
                  3,
                  4
                ],
                "isRequired": true,
                "strChoices": [],
                "questionType": "YES_NO_SCALE_4",
                "allowComments": false,
                "isOtherEnabled": false,
                "isMultiSelectEnabled": false
              },
              {
                "tags": [],
                "title": "We strive to provide Comfort & Peace of Mind to customers and coworkers.  What does great customer service mean to you?",
                "canEdit": false,
                "dataType": "Text",
                "isPrivate": false,
                "uniqueKey": "e1913ae2-a06c-4725-8488-82bd1eb3615d",
                "intChoices": [],
                "isRequired": true,
                "strChoices": [],
                "questionType": "LONG_ANSWER",
                "allowComments": false,
                "isOtherEnabled": false,
                "isMultiSelectEnabled": false
              }
            ],
            "skipLogic": [],
            "deletedSections": [],
            "deletedQuestions": []
          },
          "name": "Dispatcher/Customer Experience Coordinator 2nd. Shift"
        },
        {
          "id": "69fe2f7128484c28725e05da",
          "form": {
            "sections": [],
            "questions": [
              {
                "tags": [],
                "title": "If you do not have a resume please put your work history here",
                "canEdit": false,
                "dataType": "Text",
                "isPrivate": false,
                "uniqueKey": "7c14a8e1-b207-46d8-bd4e-79852316c662",
                "intChoices": [],
                "isRequired": true,
                "strChoices": [],
                "description": "",
                "questionType": "LONG_ANSWER",
                "allowComments": false,
                "isOtherEnabled": false,
                "isMultiSelectEnabled": false
              }
            ],
            "skipLogic": [],
            "deletedSections": [],
            "deletedQuestions": []
          },
          "name": "Work Experience"
        }
      ]
    },
    "hasAIEvaluationsEnabled": false,
    "eeocQuestionnaireEnabled": true,
    "applicationConfirmationTemplate": "66d8bf40305e6c7d1837e36c",
    "eeocQuestionnaireEnabledForJobPost": true
  },
  "detail_meta": {
    "url": "https://ats.rippling.com/api/v2/board/gsm-jobs/jobs/e12de396-2494-42ce-bc61-19b88395c32a",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 25094
  },
  "detail_errors": []
}