Patient Service Representative

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    "requisitionDescription": "<div><p style=\"text-align: center;\">Patient Service Representative</p><p id=\"isPasted\"><u>JOB SUMMARY</u></p><p>Oversee the administrative duties of the Center. Responsible for moving the patients through the check-in and check-out process.&nbsp;</p><p>&nbsp;<u>PRIMARY FUNCTIONS&nbsp;</u></p><p>1.Provide a courteous, professional working environment&nbsp;</p><p>2.Maintain effective communication with patients, coworkers, and supervisor&nbsp;</p><p>3.Maintain efficient patient flow Update patient demographics Interview patients for sliding fee scale services and update eligibility&nbsp;</p><p>4.Verify insurance and set eligibility dates in system&nbsp;</p><p>5.Call and remind patients to bring missing information to their appointment&nbsp;</p><p>6.Collect payments and patient-responsible balances&nbsp;</p><p>7.Post charges to patient accounts&nbsp;</p><p>8.Scan and import demographic and clinical documentation into patient charts&nbsp;</p><p>9.Schedule appointments as needed&nbsp;</p><p>10.Monitor patient schedule to accommodate walk-in patients&nbsp;</p><p>11.Direct patients to the proper department for assistance&nbsp;</p><p>12.Answer multi-line telephone system&nbsp;</p><p>13.Operate office equipment, i.e. fax, copier, computer, and credit card machine&nbsp;</p><p>14.Provide copies of patient medical records as requested&nbsp;</p><p>15.Contribute to the positive image of the front office operations&nbsp;</p><p>16.Other responsibilities as assigned&nbsp;</p><p>&nbsp;</p><p><u>EDUCATION AND EXPERIENCE&nbsp;</u></p><p>1.High school diploma or equivalent is required&nbsp;</p><p>&nbsp;<u>KNOWLEDGE, SKILLS, AND ABILITIES&nbsp;</u></p><p>1.Customer-friendly attitude Knowledge of ICD-10 and CPT codes&nbsp;</p><p>2.Money and balancing skills&nbsp;</p><p>3.Knowledge of bank deposits&nbsp;</p><p>4.Good communication skills&nbsp;</p><p>5.Ability to function effectively under stress&nbsp;</p><p>6.Good evaluative judgment&nbsp;</p><p>7.Computer literacy&nbsp;</p><p>8.Ability to perform accurate data entry&nbsp;</p><p>9.Ability to work well with people&nbsp;</p><p>10.Ability to multi-task&nbsp;</p><p>&nbsp;<u>ADDITIONAL QUALIFICATIONS&nbsp;</u></p><p>1.Bilingual (English/Spanish/Creole) a plus.&nbsp;</p><p>2.One year experience preferred.</p><p>&nbsp;<u>RELATIONSHIP REPORTING&nbsp;</u></p><p>1.Reports to the Center Manager&nbsp;</p><p>&nbsp;<u>PHYSICAL REQUIREMENTS&nbsp;</u></p><p>1.Ability to sit and view a computer screen for extended periods of time&nbsp;</p><p>2.Ability to perform repetitive hand and wrist motions for extended periods of time&nbsp;</p><p>3.Ability to handle and/or feel objects, tools, etc.&nbsp;</p><p>4.Ability to frequently walk, stand, and reach with hands and arms&nbsp;</p><p>5.Ability to occasionally climb, balance, stoop, kneel, crouch, or crawl&nbsp;</p><p>6.Ability to occasionally lift and/or move up to 25 pounds&nbsp;</p><p>7.Vision abilities must include vision, color vision, depth perception, and ability to adjust focus&nbsp;</p></div>\n",
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