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Dental Scheduler

A9265065 D669 4fdc B6f2 E7a878b7f384 19000101 000001 · Chula Vista, CA, US, Chula Vista, CA · Deleted · $21–$24 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyA9265065 D669 4fdc B6f2 E7a878b7f384 19000101 000001
TitleDental Scheduler
Normalized title-
Department / team-
LocationChula Vista, CA, United States
Work model-
Employment type-
Salary$21–$24 / year
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-20 / 2026-05-31
Changed / last seen2026-06-02 / 2026-05-31

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Company jobsActive postings from A9265065 D669 4fdc B6f2 E7a878b7f384 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Chula Vista.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyA9265065 D669 4fdc B6f2 E7a878b7f384 19000101 000001
Source4d4f3307-8696-4b35-a1b8-12b1020101a5
ATS providerADP Workforce Now Recruiting

Description

Job Description Job title Dental Scheduler Reports to Dental Supervisor Department: Dental Status: Non-Exempt Operation Samahan Mission Building Healthier and Happier Communities Together Operation Samahan Inc. (OSI) is a federally qualified community health center that emerged over forty years ago. The agency serves low-income families and individuals in the County of San Diego in two (2) strategic areas with a high density population of Filipinos/Asian and other low-income, uninsured individuals, National City (Southern San Diego County) and Mira Mesa (North Central San Diego). JOB PURPOSE Under the direct supervision of the Dental Supervisor, the Dental Scheduler is the primary point of contact for scheduling dental patients. This role manages provider schedules, confirms and reschedules appointments, supports patient access, and helps reduce gaps, cancellations, and no-shows through consistent outreach and documentation. This position coordinates schedules across dentists and hygienists, sends reminders, and supports efficient clinic flow while maintaining patient confidentiality. ESSENTIAL DUTIES AND RESPONSBILITIES Scheduling and Access • Serve as the main scheduling contact for dental patients by phone and other approved communication channels. • Schedule, confirm, reschedule, and cancel appointments following clinic guidelines and provider scheduling templates. • Schedule by visit type and required time blocks based on clinic standards, ensuring accurate provider and appointment allocation. • Monitor daily and weekly schedules to reduce gaps and improve access, including outreach to fill cancellations. • Maintain a waitlist or short-notice list and contact patients to fill openings when cancellations occur. • Provide appointment reminders and follow-up communication to reduce no-shows. • Coordinate scheduling needs with clinical staff to support patient flow and ensure accurate visit type, provider, and time allocation. • Coordinate schedule changes due to provider absences, clinic operational changes, or urgent scheduling needs, and notify impacted patients. • Document scheduling actions and outreach efforts in the scheduling system, including contact attempts and outcomes. • Maintain a professional, service-focused approach when communicating with patients, families, and staff. • Address scheduling concerns using clinic-approved guidelines and escalate complex issues to the Dental Supervisor or designated lead. • Track and report scheduling-related information as assigned, including cancellations, no-show trends, and schedule utilization. Registration and Administrative Support • Confirm patient demographics and contact information prior to appointments as needed to support visit readiness. • Obtain and document required information for appointments, including referrals or pre-visit requirements when applicable. • Support recall and re-care scheduling processes as assigned. Financial and Insurance Support (as assigned by clinic workflow) • Verify eligibility or confirm plan information as needed to support appointment readiness and appropriate scheduling. • Communicate general scheduling-related coverage requirements to patients using clinic-approved scripts and escalation processes. HIPAA and Compliance • Maintain the confidentiality of all patient information and follow HIPAA and OSI privacy procedures. • Follow clinic policies related to documentation, scripting, and patient communications, and report concerns through the appropriate channels. Knowledge, Skills, and Abilities • Strong phone communication skills and ability to manage high call volume. • Ability to prioritize competing requests, maintain accuracy, and meet scheduling deadlines. • Proficiency with basic office technology and scheduling systems, including email, calendar tools, and data entry. Qualifications • High School Diploma or GED. • 1–2 years of experience scheduling patients in a dental or medical office preferred. • Experience with multi-provider scheduling, appointment reminders, and managing cancellations/no-shows preferred. • Experience with insurance verification processes preferred. • Bilingual (English/Spanish/Tagalog) preferred. Other Duties This description reflects the primary duties of the role. Duties may change based on clinic needs. The employee may be assigned other related tasks consistent with the position.

Full job record

Job ID20cd26c899c82883cb26026670a2b7f43966a476
Org IDd6c0f36c-a16d-4b38-857b-3c94dc967126
Source ID4d4f3307-8696-4b35-a1b8-12b1020101a5
Board ID4d4f3307-8696-4b35-a1b8-12b1020101a5
Provideradp_workforcenow
Provider Job Key535408
TitleDental Scheduler
Normalized Title—
Statusdeleted
Activeno
Location TextChula Vista, CA, US, Chula Vista, CA
Department—
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryUnited States
RegionCA
CityChula Vista
Salary Raw21.00 To 24.00 (USD) Annually
Salary Min21
Salary Max24
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a9265065-d669-4fdc-b6f2-e7a878b7f384&ccId=19000101_000001&lang=en_US&type=JS&jobId=535408&jwId=9200845686239_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a9265065-d669-4fdc-b6f2-e7a878b7f384&ccId=19000101_000001&lang=en_US&type=JS&jobId=535408&jwId=9200845686239_1
First Seen At2026-05-31 18:28:57Z
Last Seen At2026-05-31 18:28:57Z
Last Checked At2026-06-02 09:59:22Z
Last Changed At2026-06-02 09:59:22Z
Inactive At2026-06-02 09:59:22Z
Source Posted At2026-03-20 15:21:00Z
Source Updated At—
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Extensions
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border-top: 1pt solid windowtext; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-image: initial; border-left: none; padding: 0in 5.4pt; height: 20.65pt;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.05in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><em><span style='font-family:\"Times New Roman\",serif;'>Dental Scheduler</span></em></p></td></tr><tr><td style=\"width: 18.4591%; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left: 1pt solid windowtext; border-image: initial; border-top: none; padding: 0in 5.4pt; height: 17.5pt;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><span style='font-family:\"Times New Roman\",serif;'>Reports to</span></strong></p></td><td style=\"width: 81.5409%; border-top: none; border-left: none; border-bottom: 1pt solid windowtext; border-right: 1pt solid windowtext; padding: 0in 5.4pt; height: 17.5pt;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><em><span style='font-family:\"Times New Roman\",serif;'>&nbsp;Dental Supervisor</span></em></p></td></tr><tr><td style=\"width: 18.4591%; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left: 1pt solid windowtext; border-image: initial; border-top: none; padding: 0in 5.4pt; height: 17.5pt;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><span style='font-family:\"Times New Roman\",serif;'>Department:&nbsp;</span></strong></p></td><td style=\"width: 81.5409%; border-top: none; border-left: none; border-bottom: 1pt solid windowtext; border-right: 1pt solid windowtext; padding: 0in 5.4pt; height: 17.5pt;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.05in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><em><span style='font-family:\"Times New Roman\",serif;'>Dental</span></em></p></td></tr><tr><td style=\"width: 18.4591%; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left: 1pt solid windowtext; border-image: initial; border-top: none; padding: 0in 5.4pt; height: 17.5pt;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><span style='font-family:\"Times New Roman\",serif;'>Status:</span></strong></p></td><td style=\"width: 81.5409%; border-top: none; border-left: none; border-bottom: 1pt solid windowtext; border-right: 1pt solid windowtext; padding: 0in 5.4pt; height: 17.5pt;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.05in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><em><span style='font-family:\"Times New Roman\",serif;'>Non-Exempt</span></em></p></td></tr></tbody></table><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><span style='font-family:\"Times New Roman\",serif;'>Operation Samahan Mission</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-family:\"Times New Roman\",serif;'>Building Healthier and Happier Communities Together&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong>&nbsp;</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-family:\"Times New Roman\",serif;'>Operation Samahan Inc. (OSI) is a federally qualified community health center that emerged over forty years ago. The agency serves low-income families and individuals in the County of San Diego in two (2) strategic areas with a high density population of Filipinos/Asian and other low-income, uninsured individuals, National City (Southern San Diego County) and Mira Mesa (North Central San Diego).</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><br></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" style=\"border-collapse: collapse;border: none;width: 623px;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid windowtext; background: rgb(217, 217, 217); padding: 0in 5.4pt; vertical-align: top;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:  #E0E0E0;'><strong><span style='font-family:  \"Times New Roman\",serif;color:black;'>JOB PURPOSE&nbsp;</span></strong></p></td></tr></tbody></table><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><br></p><p style='margin-top:6.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-family:\"Times New Roman\",serif;'>Under the direct supervision of the Dental Supervisor, the Dental Scheduler is the primary point of contact for scheduling dental patients. This role manages provider schedules, confirms and reschedules appointments, supports patient access, and helps reduce gaps, cancellations, and no-shows through consistent outreach and documentation. This position coordinates schedules across dentists and hygienists, sends reminders, and supports efficient clinic flow while maintaining patient confidentiality.</span></p><p style='margin-top:6.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><br></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" style=\"border-collapse: collapse;border: none;width: 623px;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid windowtext; background: rgb(217, 217, 217); padding: 0in 5.4pt; vertical-align: top;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:  #E0E0E0;'><strong><span style='font-family:  \"Times New Roman\",serif;color:black;'>ESSENTIAL DUTIES AND RESPONSBILITIES&nbsp;</span></strong></p></td></tr></tbody></table><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong>&nbsp;</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><u><span style='font-family:\"Times New Roman\",serif;'>Scheduling and Access</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-family:\"Times New Roman\",serif;'><br>&nbsp;&bull; Serve as the main scheduling contact for dental patients by phone and other approved communication channels.<br>&nbsp;&bull; Schedule, confirm, reschedule, and cancel appointments following clinic guidelines and provider scheduling templates.<br>&nbsp;&bull; Schedule by visit type and required time blocks based on clinic standards, ensuring accurate provider and appointment allocation.<br>&nbsp;&bull; Monitor daily and weekly schedules to reduce gaps and improve access, including outreach to fill cancellations.<br>&nbsp;&bull; Maintain a waitlist or short-notice list and contact patients to fill openings when cancellations occur.<br>&nbsp;&bull; Provide appointment reminders and follow-up communication to reduce no-shows.<br>&nbsp;&bull; Coordinate scheduling needs with clinical staff to support patient flow and ensure accurate visit type, provider, and time allocation.<br>&nbsp;&bull; Coordinate schedule changes due to provider absences, clinic operational changes, or urgent scheduling needs, and notify impacted patients.<br>&nbsp;&bull; Document scheduling actions and outreach efforts in the scheduling system, including contact attempts and outcomes.<br>&nbsp;&bull; Maintain a professional, service-focused approach when communicating with patients, families, and staff.<br>&nbsp;&bull; Address scheduling concerns using clinic-approved guidelines and escalate complex issues to the Dental Supervisor or designated lead.<br>&nbsp;&bull; Track and report scheduling-related information as assigned, including cancellations, no-show trends, and schedule utilization.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><u><span style='font-family:\"Times New Roman\",serif;'>Registration and Administrative Support</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-family:\"Times New Roman\",serif;'><br>&nbsp;&bull; Confirm patient demographics and contact information prior to appointments as needed to support visit readiness.<br>&nbsp;&bull; Obtain and document required information for appointments, including referrals or pre-visit requirements when applicable.<br>&nbsp;&bull; Support recall and re-care scheduling processes as assigned.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><u><span style='font-family:\"Times New Roman\",serif;'>Financial and Insurance Support (as assigned by clinic workflow)</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-family:\"Times New Roman\",serif;'><br>&nbsp;&bull; Verify eligibility or confirm plan information as needed to support appointment readiness and appropriate scheduling.<br>&nbsp;&bull; Communicate general scheduling-related coverage requirements to patients using clinic-approved scripts and escalation processes.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><u><span style='font-family:\"Times New Roman\",serif;'>HIPAA and Compliance</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-family:\"Times New Roman\",serif;'><br>&nbsp;&bull; Maintain the confidentiality of all patient information and follow HIPAA and OSI privacy procedures.<br>&nbsp;&bull; Follow clinic policies related to documentation, scripting, and patient communications, and report concerns through the appropriate channels.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><u><span style='font-family:\"Times New Roman\",serif;'>Knowledge, Skills, and Abilities</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-family:\"Times New Roman\",serif;'><br>&nbsp;&bull; Strong phone communication skills and ability to manage high call volume.<br>&nbsp;&bull; Ability to prioritize competing requests, maintain accuracy, and meet scheduling deadlines.<br>&nbsp;&bull; Proficiency with basic office technology and scheduling systems, including email, calendar tools, and data entry.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><u><span style='font-family:\"Times New Roman\",serif;'>Qualifications</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-family:\"Times New Roman\",serif;'><br>&nbsp;&bull; High School Diploma or GED.<br>&nbsp;&bull; 1&ndash;2 years of experience scheduling patients in a dental or medical office preferred.<br>&nbsp;&bull; Experience with multi-provider scheduling, appointment reminders, and managing cancellations/no-shows preferred.<br>&nbsp;&bull; Experience with insurance verification processes preferred.<br>&nbsp;&bull; Bilingual (English/Spanish/Tagalog) preferred.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><u><span style='font-family:\"Times New Roman\",serif;'>Other Duties</span></u></strong><span style='font-family:\"Times New Roman\",serif;'><br>&nbsp;This description reflects the primary duties of the role. Duties may change based on clinic needs. The employee may be assigned other related tasks consistent with the position.</span></p>\n",
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