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Help Desk Support Technician

0ef29aa7 84c0 4aa5 A172 Aedc7db5c878 19000101 000001 · White Plains, NY, US, White Plains, NY · Active · $50,000–$55,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company0ef29aa7 84c0 4aa5 A172 Aedc7db5c878 19000101 000001
TitleHelp Desk Support Technician
Normalized title-
Department / team-
LocationWhite Plains, NY, United States
Work model-
Employment type-
Salary$50,000–$55,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-29 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 0ef29aa7 84c0 4aa5 A172 Aedc7db5c878 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in White Plains.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company0ef29aa7 84c0 4aa5 A172 Aedc7db5c878 19000101 000001
Sourcecc20543a-b7d3-4cd7-a117-b7736c78cc0c
ATS providerADP Workforce Now Recruiting

Description

Overview: Westchester Jewish Community Services (WJCS), a nonprofit founded in 1943, has grown to be the largest provider of licensed outpatient community mental health services and one of the largest human service agencies in Westchester County. We provide state-of-the-art programs and services and compassionate care to more than 20,000 people of all ages and backgrounds each year. We are currently seeking a full-time Help Desk Support Technician with strong analytical and problem-solving skills to work at our Headquarters in White Plains, NY. The salary for this position is $50,000 - $55,000/year based on experience and credentials. Responsibilities: As a valued member of our team, your responsibilities will include, but are not limited to: Serving as the primary help desk contact and successfully respond to and close tickets in a timely fashion. Installation, operation, maintenance and support of Information Systems and voice and data communication. Providing hands-on desktop support for desktops, laptops, printers, copiers, and mobile devices, including diagnosing and resolving both hardware and application issues. Deploying operating systems, applications, and updates using Microsoft SCCM. Supporting end users with Microsoft SharePoint and Microsoft Office 365 web apps. Assisting in problem resolution of infrastructure issues. Requirements: We are seeking candidates who possess the following qualifications: Associate degree or higher required. Minimum of 3 years of desktop support experience troubleshooting desktops, laptops, printers, copiers, mobile devices, and network issues. Experience troubleshooting applications and network issues across desktops, laptops, and mobile devices. Experience using Microsoft SCCM for software and operating system deployments. Experience using and supporting Microsoft SharePoint and Microsoft Office 365 web apps. Proficiency with Windows 11 and Active Directory, along with a basic understanding of networking concepts. Experience working with computer hardware, printers, and basic network equipment. Experience using a help desk ticketing system. Must be proficient in Microsoft Windows and Microsoft Office Suite. Must have reliable transportation and be able to travel to all agency sites in Westchester County. Ability to work in a team environment and provide excellent user support to all staff. Excellent verbal and written communication skills in English. What WJCS has to offer you: In addition to meaningful work and a supportive team environment, we offer a competitive benefits package, including: Generous paid time off. Comprehensive Health Benefits, Flexible Spending Account (FSA) and a Healthcare Reimbursement Arrangement (HRA). 403(b) Plan and an Agency-Paid Pension Plan. Ongoing Professional Development and Training. Employee Assistance Program. Tuition, day-care, and personal emergency reimbursements. Disability and life insurance. Staff appreciation events and employee mental health and wellness initiatives. WJCS INC. IS AN EQUAL OPPORTUNITY EMPLOYER

Full job record

Job ID20bc89e512796cb8fd315ec2dbcb681bc258a5d3
Org ID77bafd0a-f416-4bf6-a42f-ff642dcc391c
Source IDcc20543a-b7d3-4cd7-a117-b7736c78cc0c
Board IDcc20543a-b7d3-4cd7-a117-b7736c78cc0c
Provideradp_workforcenow
Provider Job Key959979
TitleHelp Desk Support Technician
Normalized Title—
Statusactive
Activeyes
Location TextWhite Plains, NY, US, White Plains, NY
Department—
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryUnited States
RegionNY
CityWhite Plains
Salary Raw50000.00 To 55000.00 (USD) Annually
Salary Min50,000
Salary Max55,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0ef29aa7-84c0-4aa5-a172-aedc7db5c878&ccId=19000101_000001&lang=en_US&type=JS&jobId=959979&jwId=9201539136070_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0ef29aa7-84c0-4aa5-a172-aedc7db5c878&ccId=19000101_000001&lang=en_US&type=JS&jobId=959979&jwId=9201539136070_1
First Seen At2026-05-31 18:55:18Z
Last Seen At2026-06-06 12:59:56Z
Last Checked At2026-06-06 12:59:56Z
Last Changed At2026-06-06 12:59:56Z
Inactive At—
Source Posted At2026-05-29 19:53:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=0ef29aa7-84c0-4aa5-a172-aedc7db5c878|19000101_000001/date=2026-06-06/2026-06-06T12-59-55-908Z-a1accc32d08c1c9aa1b17822885d3647183c87cbf25f14f7ddabf5fe9513534b.json
Event Fields
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Parsed Structured
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Extensions
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    "requisitionDescription": "<div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin:0in;' data-pasted=\"true\"><strong><span style='font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25);'><u>Overview:</u></span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin:0in;text-align:justify;'><span style='font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25);'>Westchester Jewish Community Services (WJCS), a nonprofit founded in 1943, has grown to be the largest provider of licensed outpatient community mental health services and one of the largest human service agencies in Westchester County. We provide state-of-the-art programs and services and compassionate care to more than 20,000 people of all ages and backgrounds each year.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin:0in;text-align:justify;'><span style='font-family: \"times new roman\", serif; font-size: 18px;'><br></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin:0in;text-align:justify;'><span style='font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25);'>We are currently seeking a full-time Help Desk Support Technician with strong analytical and problem-solving skills to work at our Headquarters in White Plains, NY. The salary for this position is $50,000 - $55,000/year based on experience and credentials.</span></p><p style='margin-right:0in;margin-left:9.0pt;font-size:16px;font-family:\"Aptos\",sans-serif;margin:0in;margin-top:0in;margin-bottom:0in;'><span style='font-family: \"times new roman\", serif; font-size: 18px;'><br></span></p><p style='margin-right:0in;margin-left:9.0pt;font-size:16px;font-family:\"Aptos\",sans-serif;margin:0in;margin-top:0in;margin-bottom:0in;'><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong><u><span style=\"color: rgb(28, 26, 25);\">Responsibilities:</span></u></strong></span></p><p style='margin-right:0in;margin-left:9.0pt;font-size:16px;font-family:\"Aptos\",sans-serif;margin:0in;margin-top:0in;margin-bottom:0in;'><span style='font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25);'>As a valued member of our team, your responsibilities will include, but are not limited to:</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25);'>Serving as the primary help desk contact and successfully respond to and close tickets in a timely fashion.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25);'>Installation, operation, maintenance and support of Information Systems and voice and data communication.&nbsp;</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25);'>Providing hands-on desktop support for desktops, laptops, printers, copiers, and mobile devices, including diagnosing and resolving both hardware and application issues.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25);'>Deploying operating systems, applications, and updates using Microsoft SCCM.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25);'>Supporting end users with Microsoft SharePoint and Microsoft Office 365 web apps.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25);'>Assisting in problem resolution of infrastructure issues.</li></ul><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin:0in;text-align:justify;'><span style='font-family: \"times new roman\", serif; font-size: 18px;'><br></span></p><p style='margin-right:0in;margin-left:9.0pt;font-size:16px;font-family:\"Aptos\",sans-serif;margin:0in;margin-top:0in;margin-bottom:0in;'><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong><u><span style=\"color: rgb(28, 26, 25);\">Requirements:</span></u></strong></span></p><p style='margin-right:0in;margin-left:9.0pt;font-size:16px;font-family:\"Aptos\",sans-serif;margin:0in;margin-top:0in;margin-bottom:0in;'><span style='font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25);'>We are seeking candidates who possess the following qualifications:</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25); text-align: justify;'>Associate degree or higher required.&nbsp;</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25); text-align: justify;'>Minimum of 3 years of desktop support experience troubleshooting desktops, laptops, printers, copiers, mobile devices, and network issues.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25); text-align: justify;'>Experience troubleshooting applications and network issues across desktops, laptops, and mobile devices.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25); text-align: justify;'><span style=\"color: black;\">Experience using&nbsp;</span>Microsoft SCCM for software and operating system deployments.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; text-align: justify;'>Experience using and supporting Microsoft SharePoint and Microsoft Office 365 web apps.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; text-align: justify;'>Proficiency with Windows 11 and Active Directory, along with a basic understanding of networking concepts.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; text-align: justify;'>Experience working with computer hardware, printers, and basic network equipment.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; text-align: justify;'>Experience using a help desk ticketing system.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; text-align: justify;'>Must be proficient in Microsoft Windows and Microsoft Office Suite.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25); text-align: justify;'>Must have reliable transportation and be able to travel to all agency sites in Westchester County.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25); text-align: justify;'>Ability to work in a team environment and provide excellent user support to all staff.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25); text-align: justify;'>Excellent verbal and written communication skills in English.</li></ul><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin:0in;'><span style='font-family: \"times new roman\", serif; font-size: 18px;'><br></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin:0in;'><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong><u><span style=\"color: rgb(28, 26, 25);\">What WJCS has to offer you:</span></u></strong></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin:0in;'><span style='font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25);'>In addition to meaningful work and a supportive team environment, we offer a competitive benefits package, including:</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25);'>Generous paid time off.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25);'>Comprehensive Health Benefits, Flexible Spending Account (FSA) and a Healthcare Reimbursement Arrangement (HRA).</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25);'>403(b) Plan and an Agency-Paid Pension Plan.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25);'>Ongoing Professional Development and Training.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25);'>Employee Assistance Program.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25);'>Tuition, day-care, and personal emergency reimbursements.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25);'>Disability and life insurance.</li><li style='margin: 0in 0in 8.05pt; font-size: 18px; font-family: \"times new roman\", serif; color: rgb(28, 26, 25);'>Staff appreciation events and employee mental health and wellness initiatives.</li></ul><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin:0in;text-align:center;'><strong>&nbsp;</strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin:0in;text-align:center;'><strong><span style='font-family:\"Times New Roman\",serif;color:#1C1A19;'>WJCS INC. IS AN EQUAL OPPORTUNITY EMPLOYER</span></strong></p></div>\n",
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  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/959979?cid=0ef29aa7-84c0-4aa5-a172-aedc7db5c878&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 14425
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/20bc89e512796cb8fd315ec2dbcb681bc258a5d3?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/77bafd0a-f416-4bf6-a42f-ff642dcc391cJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/cc20543a-b7d3-4cd7-a117-b7736c78cc0cJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/20bc89e512796cb8fd315ec2dbcb681bc258a5d3/eventsJSON

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