Community Manager - 191 Units | East Madison

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    "description_html": "<p>Join Horizon Management Services, Inc., a woman-owned company recognized as a Top Workplace since 2019. We are looking for a relationship-driven, organized, and customer-focused Property Manager to lead operations at <strong>The Point on Washington Apartments</strong> in Madison, Wisconsin.</p><p><br></p><p>This is an excellent opportunity for someone ready to take the next step in property management. In this role, you will oversee day-to-day community operations, drive occupancy and resident satisfaction, support maintenance and site standards, and help create a welcoming, well-run community that residents are proud to call home.</p><p><br></p><p><strong>What you’ll do</strong></p><p>You will be responsible for the overall management of the community, balancing leasing performance, resident experience, property appearance, maintenance coordination, financial oversight, and team leadership.</p><p><br></p><p><strong>Leasing, occupancy, and marketing</strong></p><ul><li>Drive occupancy through strong leasing, resident retention, and follow-up with prospects.</li><li>Conduct tours, open houses, orientations, and lease signings with professionalism and urgency.</li><li>Monitor local market conditions and competition to help keep the community positioned competitively.</li><li>Support marketing efforts, outreach plans, advertising activity, and waitlist management.</li><li>Maintain office coverage, organized leasing records, and required documentation, including recertifications when applicable.</li></ul><p>&nbsp;&nbsp;</p><p><strong>Community outreach and resident engagement</strong></p><ul><li>Build relationships with local organizations, referral sources, and community partners.</li><li>Promote the property through outreach, presentations, events, and follow-up communications.</li><li>Help strengthen the property’s reputation and visibility within the surrounding neighborhood.</li></ul><p>&nbsp;&nbsp;</p><p><strong>Maintenance coordination and property standards</strong></p><ul><li>Coordinate work orders, support maintenance scheduling, and follow up to ensure timely completion.</li><li>Inspect the property regularly for cleanliness, curb appeal, safety, and overall condition.</li><li>Recommend repairs, replacements, and improvements that support quality and cost efficiency.</li><li>Partner with maintenance staff to deliver a positive resident experience.</li></ul><p><br></p><p><strong>Resident relations and customer service</strong></p><ul><li>Provide responsive, respectful service and handle resident concerns in a professional manner.</li><li>Support community harmony, lease compliance, delinquencies, notices, transfers, and landlord references.</li><li>Conduct resident surveys and apartment inspections to support retention and property standards.</li></ul><p>&nbsp;&nbsp;</p><p><strong>Operations and financial management</strong></p><ul><li>Manage day-to-day property operations, vendor relationships, move-ins and move-outs, and turnover coordination.</li><li>Support budgets, quarterly owner reporting, bill coding, and insurance claim activity.</li><li>Oversee property inspections, fire drills, repairs, refurbishments, and cash-handling processes as required.</li></ul><p><br></p><p><strong>Leadership and team management</strong></p><ul><li>Help manage property performance by monitoring income, expenses, and budget goals.</li><li>Recruit, coach, train, and support site team members while maintaining appropriate staffing and documentation.</li><li>Review payables, payroll, market conditions, and marketing performance to support sound business decisions.</li><li>Partner with internal teams to strengthen leasing strategy, operations, and resident service.</li></ul><p><br></p>",
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      "datePosted": "2026-05-19T20:17:39-05:00",
      "description": "<p>Description</p><p>Join Horizon Management Services, Inc., a woman-owned company recognized as a Top Workplace since 2019. We are looking for a relationship-driven, organized, and customer-focused Property Manager to lead operations at <strong>The Point on Washington Apartments</strong> in Madison, Wisconsin.</p><p><br/></p><p>This is an excellent opportunity for someone ready to take the next step in property management. In this role, you will oversee day-to-day community operations, drive occupancy and resident satisfaction, support maintenance and site standards, and help create a welcoming, well-run community that residents are proud to call home.</p><p><br/></p><p><strong>What you’ll do</strong></p><p>You will be responsible for the overall management of the community, balancing leasing performance, resident experience, property appearance, maintenance coordination, financial oversight, and team leadership.</p><p><br/></p><p><strong>Leasing, occupancy, and marketing</strong></p><ul><li>Drive occupancy through strong leasing, resident retention, and follow-up with prospects.</li><li>Conduct tours, open houses, orientations, and lease signings with professionalism and urgency.</li><li>Monitor local market conditions and competition to help keep the community positioned competitively.</li><li>Support marketing efforts, outreach plans, advertising activity, and waitlist management.</li><li>Maintain office coverage, organized leasing records, and required documentation, including recertifications when applicable.</li></ul><p>  </p><p><strong>Community outreach and resident engagement</strong></p><ul><li>Build relationships with local organizations, referral sources, and community partners.</li><li>Promote the property through outreach, presentations, events, and follow-up communications.</li><li>Help strengthen the property’s reputation and visibility within the surrounding neighborhood.</li></ul><p>  </p><p><strong>Maintenance coordination and property standards</strong></p><ul><li>Coordinate work orders, support maintenance scheduling, and follow up to ensure timely completion.</li><li>Inspect the property regularly for cleanliness, curb appeal, safety, and overall condition.</li><li>Recommend repairs, replacements, and improvements that support quality and cost efficiency.</li><li>Partner with maintenance staff to deliver a positive resident experience.</li></ul><p><br/></p><p><strong>Resident relations and customer service</strong></p><ul><li>Provide responsive, respectful service and handle resident concerns in a professional manner.</li><li>Support community harmony, lease compliance, delinquencies, notices, transfers, and landlord references.</li><li>Conduct resident surveys and apartment inspections to support retention and property standards.</li></ul><p>  </p><p><strong>Operations and financial management</strong></p><ul><li>Manage day-to-day property operations, vendor relationships, move-ins and move-outs, and turnover coordination.</li><li>Support budgets, quarterly owner reporting, bill coding, and insurance claim activity.</li><li>Oversee property inspections, fire drills, repairs, refurbishments, and cash-handling processes as required.</li></ul><p><br/></p><p><strong>Leadership and team management</strong></p><ul><li>Help manage property performance by monitoring income, expenses, and budget goals.</li><li>Recruit, coach, train, and support site team members while maintaining appropriate staffing and documentation.</li><li>Review payables, payroll, market conditions, and marketing performance to support sound business decisions.</li><li>Partner with internal teams to strengthen leasing strategy, operations, and resident service.</li></ul><p><br/></p><p>Requirements</p><p><strong>What we’re looking for</strong></p><p>Qualified candidates will ideally bring the following:</p><p><br/></p><ul><li>High school diploma or equivalent required; bachelor’s degree preferred.</li><li>Previous property management experience is required, ideally in a leadership or community management role. </li><li>Strong customer service and leasing experience are essential. </li><li>Knowledge of Fair Housing practices is expected.</li></ul><p><br/></p><p>If you are energized by building community, delivering great service, and leading operations with care and accountability, we encourage you to apply.</p>",
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