Home › Companies › FB1A890F98B1D3DDFF7273EC6DDED38E › Patient Services Representative (Full-time)
Patient Services Representative (Full-time)
FB1A890F98B1D3DDFF7273EC6DDED38E · Pagosa Springs Medical Center - PAGOSA SPRINGS, CO 81147; 95 S PAGOSA BLVD, PAGOSA SPRINGS, CO, 81147, USA · Deleted · $18–$22 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | FB1A890F98B1D3DDFF7273EC6DDED38E |
| Title | Patient Services Representative (Full-time) |
| Normalized title | - |
| Department / team | - |
| Location | PAGOSA SPRINGS, CO, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $18–$22 / hour |
| Status | deleted |
| ATS provider | Paycom ATS |
| Posted / first seen | 2025-12-04 / 2026-05-31 |
| Changed / last seen | 2026-06-02 / 2026-05-31 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from FB1A890F98B1D3DDFF7273EC6DDED38E. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in PAGOSA SPRINGS. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | FB1A890F98B1D3DDFF7273EC6DDED38E |
| Source | 1995617c-7907-4d92-a4fd-d4732b881b2c |
| ATS provider | Paycom ATS |
Description
Description
Position Summary:
Patient Service Representative (PSR) performs a variety of clerical tasks related to the patient registration and discharge process. The PSR will use computer programs and applications to ensure proper documentation of patient activities, scheduling for appointments (clinic, lab, radiology, etc.), scheduling of follow-up visits, and collection of payments. The PSR must possess a strong customer service aptitude and be able to work independently as well as within a team. Additional functions of the PSR may include answering the phone for the care team assigned to, taking messages, transferring calls to other care team members, processing faxes, facilitating the completion and up-loading of various documents, as well as carrying out assigned duties to facilitate the smooth functioning of the care team.
Join a Hospital That Feels Like Family – In a Town That Feels Like Home
Pagosa Springs Medical Center is an award-winning, independent Critical Access Hospital serving the residents and visitors of Archuleta County and the surrounding region. As a modern rural hospital, PSMC delivers exceptional emergency, primary, and specialty care supported by advanced technology, a collaborative medical staff, and a leadership team committed to quality, safety, and patient-centered service.
At PSMC, you are not just a number – you are a valued team member whose contributions make a real difference. We prioritize professional growth, meaningful work, and a positive, supportive workplace culture grounded in our WISER values: Wholeness, Integrity, Stewardship, Excellence, and Respect.
What you’ll find at PSMC:
A supportive, collaborative culture where people truly care about each other
Modern facilities and growing service lines
Leadership that listens and invests in staff
Opportunities to learn, grow, and advance your career
A place where you can have direct impact on patient care and community wellness
Live Where Other People Vacation
Pagosa Springs is a mountain paradise tucked among the rugged peaks of the San Juan National Forest. Here, you can step into nature the moment you clock out:
Relax in our world-famous hot springs
Ski or snowboard at Wolf Creek Ski Area – “the most snow in Colorado,” just 30 minutes away
Explore hundreds of miles of hiking, biking, and off-roading trails
Enjoy fly fishing, rafting, or paddle boarding on pristine rivers and lakes
Experience warm, friendly community with local festivals, live music, farmers markets, and small-town charm
If you’re looking for meaningful work, work-life balance, and a community that embraces you – PSMC and Pagosa Springs are the perfect place to build your future.
Qualifications
Base Compensation Range: $18.00 - $22.38 hourly, based on years of relevant experience. "Relevant experience" means relevant to the employee's responsibilities set forth in the job description as determined by the HR Manager, CAO, applicable department manager/director and applicable senior leader.
Benefits: Benefits include generous paid time off, separate sick leave, health, dental, vision, life and AD&D insurance, long-term disability and option for short-term disability, and retirement plan with employer contribution.
Job Type: Full-time
Shift Type: Day shift, week days
Anticipated End Date for Posting: May 31, 2026. The deadline may close sooner due to an unanticipated business necessity, such as an incumbent vacating the role earlier than anticipated. You are encouraged to apply well in advance of the deadline.
Pagosa Springs Medical Center is an Equal Opportunity Employer. All qualified applicants will be considered for employment, and we will not discriminate against any person on the basis of race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law. Offers of employment are contingent upon successful completion of a pre-employment health and drug screen and background check.
Qualifications : At all times , the employee shall possess the following qualifications set forth below.
Education/Training:
Check ALL that Apply:
X
High school diploma or equivalent.
X
Courses in computer and/or medical terminology are desired but not required .
Experience:
X
Must have one to two (1-2) years experience with customer service.
X
Must have proficient typing and experience using computers.
X
Current AHA BLS certification for healthcare providers required.
X
Basic computer knowledge (Microsoft Office, electronic health record).
Language Skills:
X
Demonstrates ability to read, write, and clearly express one’s self in English 100% of the time.
X
Additional languages desired but not required.
X
Demonstrates ability to listen.
X
Demonstrates ability to express or exchange ideas by means of spoken work, to impart oral information to others or the public and to convey detailed spoken instructions to others accurately, loudly, or quickly.
Work Environment:
X
Work is performed in a clinic office setting with exposure to work stress, environmental stress and frequent interruptions; noise level is moderate; frequent daily communications with patients, families, employees, vendors and/or the public.
Cross-Training of
Position:
X
PSMC cross-trains job positions. This job description must cross-train to be able to effectively perform the job position(s) of: Specialist: Patient Access.
Supervisory Responsibilities:
X
This position IS NOT responsible for supervising other personnel.
Job Hazards:
X
Exposure to blood, bodily fluids and communicable disease.
X
Verbal or physical abuse.
X
Potential equipment and device / product hazards.
X
Liability due to current public consciousness.
X
Potential sprain / strain from repetitive motions; prolonged sitting.
Physical Demands:
Check ALL that Apply:
Description
X
Alternate Sit/Stand or Walk at Will – Able to alternate between sitting and standing as needed.
X
Climbing Ramps/Stairs – Able to ascend or descend ramps and/or stairs using feet and legs. Hands and arms may be used for balance, i.e., holding the rail.
X
Far Visual Acuity – Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well.
X
Fine manipulation – Picking, pinching, or otherwise working primarily with fingers rather than the whole hand or arm as in gross manipulation.
X
Foot/leg controls – Using one or both feet or legs to move controls on machinery or equipment. Controls include but are not limited to pedals, buttons, levers, and cranks.
X
Gross manipulation – Seizing, holding, grasping, turning, or otherwise working with hand(s). Fingers are involved only to the extent that they are an extension of the hand.
X
Hearing requirements – Able to hear, understand, and distinguish speech and/or other sounds, i.e., machinery alarms, medical codes/alarms, one on one or in a group or conference.
X
Keyboarding – Entering text or data into a computer or other machine with a keyboard.
X
Kneeling – Bending at the knees to come to rest on knee(s).
X
Lifting – Raising or lowering an object from one level to another (includes upward pulling).
X
Carrying – Transporting an object, usually by holding it in the hands or arms, but may occur on the shoulder.
X
Near Visual Acuity – Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print, including the use of computers.
X
Peripheral vision – Observing an area that can be seen up and down or right to left while eyes are fixed on a given point.
X
Pushing – exerting force upon an object so that the object moves away from the force.
X
Pulling – exerting force upon an object so that the object moves toward the force.
X
Reaching at/below shoulder level – Extending hand and arms from 0 up to 150 degrees in a vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position.
X
Reaching overhead – Extending hands and arms in a 150-180 degrees vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position.
X
Standing/walking – Standing is to remain on one’s feet in an upright position at a workstation without moving about. Walking is to move about on foot.
X
Stooping – Bending the body downward and forward by bending the spine at the waist – requiring full use of the lower extremities and back muscles.
Type of Work
Select (1)
Seldom
Occasionally
Frequently
Constantly
Sedentary
Up to 10 pounds
Up to 10 pounds
Negligible weight
No weight
Light Work
X
11-25 pounds
11-25 pounds
1-10 pounds
Negligible weight
Medium Work
26-50 pounds
26-50 pounds
11-25 pounds
1-10 pounds
Heavy Work
51-100 pounds
51-100 pounds
26-50 pounds
11-25 pounds
Very Heavy Work
>100 pounds
>100 pounds
>50 pounds
>25 pounds
Standard Job Requirements : At all times , employee shall satisfy the following requirements:
Culture:
Adheres to our standards of conduct and culture (WISER) as defined by our policies and procedures including maintaining, always, an attitude of positive teamwork, compassion, integrity, and respect for our patients, visitors and staff.
Demonstrates commitment to service excellence and promotes positive patient, visitor, and employee experiences.
Establishes and maintains effective working relationships with others (i.e., co-workers, supervisors, patients, visitors, vendors of PSMC and the public).
Works effectively on PSMC/department team matters and recognizes situations which require teamwork.
Quality:
Must consistently demonstrate compliance with organizational-wide competency statements and performance criteria based on established quality and key performance indicators.
Safety:
Participates in employee training, disaster preparedness and emergency events.
Reports potential safety issues as soon as possible.
Demonstrates safe operation of equipment and uses supplies / materials / chemicals as directed by instructions for use.
Wears non-slip footwear to prevent fall and/or injury.
Follows established policies and procedures for employee illness and/or exposure to illness/disease. Does not come to work sick.
Service Excellence:
Demonstrates proper phone etiquette when talking on the phone for business.
Answers phone messages promptly, by the end of the business day or as established by your department.
Demonstrates proper email etiquette when utilizing PSMC email account.
Answers email messages promptly.
Demonstrates a willingness to perform tasks and complete assigned work, does not leave unfinished tasks for others to complete.
Organization-Wide Requirements:
Complies with all PSMC policies including, without limitation, timely attendance, code for dress and decorum, no conflicts of interest, no harassment, fragrance free, use of personal devices at work etc.
Complies with all PSMC and department procedures, rules and directives.
Check email at least once daily when on-shift (full time employees); check email at least once weekly and/or when on-shift (part-time / per diem employees).
Maintains strict confidentiality of all patients matters and recognizes situations where confidentiality should be maintained even if not legally required. Note: All employees must sign a confidentiality agreement with PSMC stating that information will not be shared with any entity or individual unless authorized or necessary for patient care. Breaches of confidentiality will result in immediate disciplinary action up to and including dismissal from employment.
Possesses computer knowledge / skills and the ability to learn and adapt to new programs and software.
Keeps personal contact information updated in Human Resources and in PayCom.
Sets up desk phone in compliance with established PSMC protocol. Assures name is associated with the phone assigned to you, if applicable.
Utilizes away messages when you are not in the office and responding to calls, if applicable.
Sets up email signature in compliance with established PSMC protocol.
Utilizes away messages when you are not in the office and responding to emails.
Demonstrates the ability to perform CPR 100% of the time.
Demonstrates the ability to work and multi-task at a rapid pace with numerous interruptions 100% of the time.
Displays the ability to work independently with high self-motivation and directional initiative.
Displays the ability to cope and remain calm in escalating circumstances.
Participates in departmental inventory process periodically.
Attends, at least, 50% of all scheduled department staff meetings.
Performs other duties, as assigned by a supervisor.
Essential Duties, Functions and Responsibilities : At all times , employee shall be able to perform the following essential functions of the job, with or without an accommodation, as set forth below.
Departmental Responsibilities:
Meets all standard job requirements.
Accountability:
Meets standards and clear expectations for the RHC including, job performance, training, continuing education, certifications, conduct and adherence to district values.
Holds self and staff accountable in a consistent and respectful manner.
Follows all approved PSMC policies and procedures.
Interpersonal Skills:
Communicates effectively, keeping leadership and team members informed and involved.
Treats people with respect, recognizes individuality and is fair and equitable in all interactions.
Demonstrates critical thinking skills in problem solving tactics. Uses sound and fair judgement in a calm and professional manner.
Demonstrates adaptability and flexibility when new information becomes available.
Works collaboratively with others, communicates the department’s vision and strategy across all levels of the organization, and builds consensus around key initiatives and projects.
Establishes and maintains respectful and effective relationships with providers, employees, patients and managers/directors/Senior Leadership.
Ability to handle high stress situations, rapid pace, multiple issues, interruptions and matters requiring sensitivity.
Able to work independently, meeting essential job functions, deadlines and priorities, while also utilizing available resources when needed.
Departmental Operations:
Identifies all patient by utilizing two identifiers (name and date of birth).
Efficiently registers patients for appointments by accurately completing the check in process, which includes verification of patient demographics, insurance and completion of the MSP as applicable.
Creates appropriate encounter with correct FIN, location, medical service and attending provider for a variety of services including walk in appointments, clinic follow up, specialty appointments, laboratory and radiology needs.
Schedules follow-up appointments for patients exiting the Clinic.
Answers scheduling phone calls and schedules patient appropriately.
Accurately scans patient’s identification and insurance cards into the electronic health record.
Checks for PCP authorization for all Veteran patients and includes this information on the encounter. Obtains urgent care authorization for Veteran patients accessing walk in clinic.
Scans records, EKG’s, CMS worksheets, and outside orders to the correct encounter in the patient medical record.
Collects, documents and posts patient payments and co-payments to the appropriate accounts.
Maintains and safeguards cash payments received; places in secured location at end of each workday.
Informs patients of financial assistance options and responsibilities when indicated.
Schedules patient appointments in the computer system following all Clinic workflows and protocols.
Collaborates with Lead RN to maintain walk-in schedule and facilitate efficient patient flow.
Utilizes walk in triage form to recognize/identify patient symptoms requiring immediate nurse triage.
Maintains and monitors the no-show report, system cancels and reschedule reports.
Audits schedule daily for scheduling errors, incomplete encounters and/or missing information. Corrects as needed in accordance with Clinic protocols.
Prepares and mails new patient paperwork and Medicare annual wellness paperwork to appropriate patients.
Answers multi-line phone system and processes calls appropriately based on the patients stated need.
Monitors and addresses the Team Scheduling Pools and referral pools and referral management system.
Completes EMTALA log and walk-in tracker daily.
Obtains clinic / hospital consent for all registered clinic, lab and diagnostic imaging encounters.
Schedules integrated and traditional behavior health appointments correctly. Obtains prior authorization for visits when indicated.
Participates in patient outreach activities as assigned.
Responsible for monitoring, checking and acting on messages in Artera at least once at the beginning of the shift and end of shift and as required throughout the day.
Assists patients with records request or release forms.
Educates patients by providing them with general and/or specific clinic information.
Completes all opening and closing duties in a timely manner ensuring all computers are shut down and iPads are secured.
Assists in training of new PSR staff members.
Provides clerical support for clinical staff.
Provides EHR registration support for all staff members.
Obtains proficiency in the following computer systems: Cerner, Microsoft Word/Outlook/Excel.
Participates in bi-annual inventory process. Assists in the out-dating of expired supplies.
Meets the qualifications as set forth herein.
Full job record
| Job ID | 2089855cc826d9d1282fc70e517698f4b34dc8af |
| Org ID | e39a8505-8c12-4b97-af83-92bd35b7e084 |
| Source ID | 1995617c-7907-4d92-a4fd-d4732b881b2c |
| Board ID | 1995617c-7907-4d92-a4fd-d4732b881b2c |
| Provider | paycom |
| Provider Job Key | 307085 |
| Title | Patient Services Representative (Full-time) |
| Normalized Title | — |
| Status | deleted |
| Active | no |
| Location Text | Pagosa Springs Medical Center - PAGOSA SPRINGS, CO 81147; 95 S PAGOSA BLVD, PAGOSA SPRINGS, CO, 81147, USA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CO |
| City | PAGOSA SPRINGS |
| Salary Raw | $18.00 - $22.38 Hourly |
| Salary Min | 18 |
| Salary Max | 22.38 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=307085&clientkey=FB1A890F98B1D3DDFF7273EC6DDED38E |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=307085&clientkey=FB1A890F98B1D3DDFF7273EC6DDED38E |
| First Seen At | 2026-05-31 19:05:23Z |
| Last Seen At | 2026-05-31 19:05:23Z |
| Last Checked At | 2026-06-02 10:06:06Z |
| Last Changed At | 2026-06-02 10:06:06Z |
| Inactive At | 2026-06-02 10:06:06Z |
| Source Posted At | 2025-12-04 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://bluework-jobs-prod-raw-590183727216/raw/provider=paycom/board=FB1A890F98B1D3DDFF7273EC6DDED38E/date=2026-05-31/2026-05-31T19-05-21-981Z-aa519969a35ced856ae951233ec312c22014b27b4540cc93f14991dd454aa80b.json |
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Here, you can step into nature the moment you clock out: </p>\r\n\r\n<ul>\r\n\t<li paraeid=\"{53b0337e-ef19-485f-8c9a-de4b33ad146f}{183}\" paraid=\"1059090799\" style=\"text-align: justify;\">Relax in our world-famous hot springs </li>\r\n\t<li paraeid=\"{53b0337e-ef19-485f-8c9a-de4b33ad146f}{191}\" paraid=\"782809961\" style=\"text-align: justify;\">Ski or snowboard at Wolf Creek Ski Area – “the most snow in Colorado,” just 30 minutes away </li>\r\n\t<li paraeid=\"{53b0337e-ef19-485f-8c9a-de4b33ad146f}{197}\" paraid=\"2014012047\" style=\"text-align: justify;\">Explore hundreds of miles of hiking, biking, and off-roading trails </li>\r\n\t<li paraeid=\"{53b0337e-ef19-485f-8c9a-de4b33ad146f}{203}\" paraid=\"93607914\" style=\"text-align: justify;\">Enjoy fly fishing, rafting, or paddle boarding on pristine rivers and lakes </li>\r\n\t<li paraeid=\"{53b0337e-ef19-485f-8c9a-de4b33ad146f}{209}\" paraid=\"1097992827\" style=\"text-align: justify;\">Experience warm, friendly community with local festivals, live music, farmers markets, and small-town charm </li>\r\n</ul>\r\n\r\n<p paraeid=\"{53b0337e-ef19-485f-8c9a-de4b33ad146f}{215}\" paraid=\"1097127122\" style=\"text-align: justify;\">If you’re looking for meaningful work, work-life balance, and a community that embraces you – <strong>PSMC and Pagosa Springs are the perfect place to build your future. </strong></p>\r\n",
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"summary": "Position%20Summary%3A%C2%C2%C2%0D%0A%0D%0APatient%20Service%20Representative%20%28PSR%29%20performs%20a%20variety%20of%20clerical%20tasks%20related%20to%20the%20patient%20registration%20and%20discharge%20process.%20The%20PSR%20will%20use%20computer%20programs%20and%20applications%20to%20ensure%20proper%20documentation%20of%20patient%20activities%2C%20scheduling%20for%20appointments%20%28clinic%2C%20lab%2C%20radiology%2C%20etc.%29%2C%20scheduling%20of%20follow-up%20visits%2C%20and%20collection%20of%20payments.%20The%20PSR%20must%20possess%20a%20strong%20customer%20service%20aptitude%20and%20be%20able%20to%20work%20independently%20as%20well%20as%20within%20a%20team.%C2%20Additional%20functions%20of%20the%20PSR%20may%20include%20answering%20the%20phone%20for%20the%20care%20team%20assigned%20to%2C%20taking%20messages%2C%20transferring%20calls%20to%20other%20care%20team%20members%2C%20processing%20faxes%2C%20facilitating%20the%20completion%20and%20up-loading%20of%20various%20documents%2C%20as%20well%20as%20carrying%20out%20assigned%20duties%20to%20facilitate%20the%20smooth%20functioning%20of%20the%20care%20team.%C2%20%C2%0D%0A%0D%0A%C2%0D%0A%0D%0AJoin%20a%20Hospital%20That%20Feels%20Like%20Family%20%E2%80%93%20In%20a%20Town%20That%20Feels%20Like%20Home%C2%0D%0A%0D%0APagosa%20Springs%20Medical%20Center%20is%20an..."
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Patient Services Representative (Full-time)\",\"identifier\":\"J0FZ97307085\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/FB1A890F98B1D3DDFF7273EC6DDED38E/jobs/307085\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=FB1A890F98B1D3DDFF7273EC6DDED38E\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":18,\"maxValue\":22.38,\"unitText\":\"\"}},\"datePosted\":\"2025-12-04\",\"description\":\"Job DetailsJob Location: Pagosa Springs Medical Center - PAGOSA SPRINGS, CO 81147Position Type: Full TimeEducation Level: High SchoolSalary Range: $18.00 - $22.38 HourlyTravel Percentage: NoneJob Shift: DayPosition Summary: \\r\\n\\r\\nPatient Service Representative (PSR) performs a variety of clerical tasks related to the patient registration and discharge process. The PSR will use computer programs and applications to ensure proper documentation of patient activities, scheduling for appointments (clinic, lab, radiology, etc.), scheduling of follow-up visits, and collection of payments. The PSR must possess a strong customer service aptitude and be able to work independently as well as within a team. Additional functions of the PSR may include answering the phone for the care team assigned to, taking messages, transferring calls to other care team members, processing faxes, facilitating the completion and up-loading of various documents, as well as carrying out assigned duties to facilitate the smooth functioning of the care team. \\r\\n\\r\\n \\r\\n\\r\\nJoin a Hospital That Feels Like Family – In a Town That Feels Like Home \\r\\n\\r\\nPagosa Springs Medical Center is an award-winning, independent Critical Access Hospital serving the residents and visitors of Archuleta County and the surrounding region. As a modern rural hospital, PSMC delivers exceptional emergency, primary, and specialty care supported by advanced technology, a collaborative medical staff, and a leadership team committed to quality, safety, and patient-centered service. \\r\\n\\r\\n \\r\\n\\r\\nAt PSMC, you are not just a number – you are a valued team member whose contributions make a real difference. We prioritize professional growth, meaningful work, and a positive, supportive workplace culture grounded in our WISER values: Wholeness, Integrity, Stewardship, Excellence, and Respect. \\r\\n\\r\\n \\r\\n\\r\\nWhat you’ll find at PSMC: \\r\\n\\r\\n\\r\\n\\tA supportive, collaborative culture where people truly care about each other \\r\\n\\tModern facilities and growing service lines \\r\\n\\tLeadership that listens and invests in staff \\r\\n\\tOpportunities to learn, grow, and advance your career \\r\\n\\tA place where you can have direct impact on patient care and community wellness \\r\\n\\r\\n\\r\\n \\r\\n\\r\\nLive Where Other People Vacation \\r\\n\\r\\nPagosa Springs is a mountain paradise tucked among the rugged peaks of the San Juan National Forest. Here, you can step into nature the moment you clock out: \\r\\n\\r\\n\\r\\n\\tRelax in our world-famous hot springs \\r\\n\\tSki or snowboard at Wolf Creek Ski Area – “the most snow in Colorado,” just 30 minutes away \\r\\n\\tExplore hundreds of miles of hiking, biking, and off-roading trails \\r\\n\\tEnjoy fly fishing, rafting, or paddle boarding on pristine rivers and lakes \\r\\n\\tExperience warm, friendly community with local festivals, live music, farmers markets, and small-town charm \\r\\n\\r\\n\\r\\nIf you’re looking for meaningful work, work-life balance, and a community that embraces you – PSMC and Pagosa Springs are the perfect place to build your future. \\r\\nQualifications\\n\\tBase Compensation Range: $18.00 - $22.38 hourly, based on years of relevant experience. "Relevant experience" means relevant to the employee's responsibilities set forth in the job description as determined by the HR Manager, CAO, applicable department manager/director and applicable senior leader. \\n\\tBenefits: Benefits include generous paid time off, separate sick leave, health, dental, vision, life and AD&D insurance, long-term disability and option for short-term disability, and retirement plan with employer contribution. \\n\\tJob Type: Full-time \\n\\tShift Type: Day shift, week days\\n\\tAnticipated End Date for Posting: May 31, 2026. The deadline may close sooner due to an unanticipated business necessity, such as an incumbent vacating the role earlier than anticipated. You are encouraged to apply well in advance of the deadline. \\n\\n\\n \\n\\nPagosa Springs Medical Center is an Equal Opportunity Employer. All qualified applicants will be considered for employment, and we will not discriminate against any person on the basis of race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law. Offers of employment are contingent upon successful completion of a pre-employment health and drug screen and background check. \\n\\n \\n\\nQualifications: At all times, the employee shall possess the following qualifications set forth below.\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tEducation/Training:\\n\\n\\t\\t\\t \\n\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCheck ALL that Apply:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tHigh school diploma or equivalent.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCourses in computer and/or medical terminology are desired but not required.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tExperience:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMust have one to two (1-2) years experience with customer service.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMust have proficient typing and experience using computers.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCurrent AHA BLS certification for healthcare providers required. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tBasic computer knowledge (Microsoft Office, electronic health record).\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tLanguage Skills:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates ability to read, write, and clearly express one’s self in English 100% of the time.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAdditional languages desired but not required.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates ability to listen.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates ability to express or exchange ideas by means of spoken work, to impart oral information to others or the public and to convey detailed spoken instructions to others accurately, loudly, or quickly.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWork Environment:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWork is performed in a clinic office setting with exposure to work stress, environmental stress and frequent interruptions; noise level is moderate; frequent daily communications with patients, families, employees, vendors and/or the public. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCross-Training of \\n\\n\\t\\t\\tPosition: \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPSMC cross-trains job positions. This job description must cross-train to be able to effectively perform the job position(s) of: Specialist: Patient Access.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSupervisory Responsibilities:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tThis position IS NOT responsible for supervising other personnel.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tJob Hazards:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tExposure to blood, bodily fluids and communicable disease. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tVerbal or physical abuse.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPotential equipment and device / product hazards.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tLiability due to current public consciousness. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPotential sprain / strain from repetitive motions; prolonged sitting.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t Physical Demands: \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCheck ALL that Apply:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t Description \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAlternate Sit/Stand or Walk at Will – Able to alternate between sitting and standing as needed. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tClimbing Ramps/Stairs – Able to ascend or descend ramps and/or stairs using feet and legs. Hands and arms may be used for balance, i.e., holding the rail. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tFar Visual Acuity – Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tFine manipulation – Picking, pinching, or otherwise working primarily with fingers rather than the whole hand or arm as in gross manipulation. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tFoot/leg controls – Using one or both feet or legs to move controls on machinery or equipment. Controls include but are not limited to pedals, buttons, levers, and cranks. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tGross manipulation – Seizing, holding, grasping, turning, or otherwise working with hand(s). Fingers are involved only to the extent that they are an extension of the hand. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tHearing requirements – Able to hear, understand, and distinguish speech and/or other sounds, i.e., machinery alarms, medical codes/alarms, one on one or in a group or conference. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tKeyboarding – Entering text or data into a computer or other machine with a keyboard. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tKneeling – Bending at the knees to come to rest on knee(s). \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tLifting – Raising or lowering an object from one level to another (includes upward pulling). \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCarrying – Transporting an object, usually by holding it in the hands or arms, but may occur on the shoulder. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tNear Visual Acuity – Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print, including the use of computers. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPeripheral vision – Observing an area that can be seen up and down or right to left while eyes are fixed on a given point. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPushing – exerting force upon an object so that the object moves away from the force. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPulling – exerting force upon an object so that the object moves toward the force. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tReaching at/below shoulder level – Extending hand and arms from 0 up to 150 degrees in a vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tReaching overhead – Extending hands and arms in a 150-180 degrees vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tStanding/walking – Standing is to remain on one’s feet in an upright position at a workstation without moving about. Walking is to move about on foot. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tStooping – Bending the body downward and forward by bending the spine at the waist – requiring full use of the lower extremities and back muscles. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tType of Work \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t Select (1) \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSeldom \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tOccasionally \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tFrequently \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tConstantly \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSedentary \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tUp to 10 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tUp to 10 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tNegligible weight \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tNo weight \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tLight Work \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t11-25 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t11-25 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t1-10 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tNegligible weight \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMedium Work \\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t26-50 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t26-50 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t11-25 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t1-10 pounds \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tHeavy Work \\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t51-100 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t51-100 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t26-50 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t11-25 pounds \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tVery Heavy Work \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t>100 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t>100 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t>50 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t>25 pounds \\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n \\n\\n \\n\\nStandard Job Requirements: At all times, employee shall satisfy the following requirements:\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCulture:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAdheres to our standards of conduct and culture (WISER) as defined by our policies and procedures including maintaining, always, an attitude of positive teamwork, compassion, integrity, and respect for our patients, visitors and staff. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates commitment to service excellence and promotes positive patient, visitor, and employee experiences. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tEstablishes and maintains effective working relationships with others (i.e., co-workers, supervisors, patients, visitors, vendors of PSMC and the public). \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWorks effectively on PSMC/department team matters and recognizes situations which require teamwork. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tQuality:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMust consistently demonstrate compliance with organizational-wide competency statements and performance criteria based on established quality and key performance indicators. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSafety:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tParticipates in employee training, disaster preparedness and emergency events. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tReports potential safety issues as soon as possible. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates safe operation of equipment and uses supplies / materials / chemicals as directed by instructions for use. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWears non-slip footwear to prevent fall and/or injury. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tFollows established policies and procedures for employee illness and/or exposure to illness/disease. Does not come to work sick. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tService Excellence:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates proper phone etiquette when talking on the phone for business. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAnswers phone messages promptly, by the end of the business day or as established by your department.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates proper email etiquette when utilizing PSMC email account. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAnswers email messages promptly. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates a willingness to perform tasks and complete assigned work, does not leave unfinished tasks for others to complete.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tOrganization-Wide Requirements:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tComplies with all PSMC policies including, without limitation, timely attendance, code for dress and decorum, no conflicts of interest, no harassment, fragrance free, use of personal devices at work etc. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tComplies with all PSMC and department procedures, rules and directives. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCheck email at least once daily when on-shift (full time employees); check email at least once weekly and/or when on-shift (part-time / per diem employees). \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMaintains strict confidentiality of all patients matters and recognizes situations where confidentiality should be maintained even if not legally required. Note: All employees must sign a confidentiality agreement with PSMC stating that information will not be shared with any entity or individual unless authorized or necessary for patient care. Breaches of confidentiality will result in immediate disciplinary action up to and including dismissal from employment. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPossesses computer knowledge / skills and the ability to learn and adapt to new programs and software. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tKeeps personal contact information updated in Human Resources and in PayCom. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSets up desk phone in compliance with established PSMC protocol. Assures name is associated with the phone assigned to you, if applicable. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tUtilizes away messages when you are not in the office and responding to calls, if applicable. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSets up email signature in compliance with established PSMC protocol.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tUtilizes away messages when you are not in the office and responding to emails.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates the ability to perform CPR 100% of the time.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates the ability to work and multi-task at a rapid pace with numerous interruptions 100% of the time.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDisplays the ability to work independently with high self-motivation and directional initiative.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDisplays the ability to cope and remain calm in escalating circumstances.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tParticipates in departmental inventory process periodically.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAttends, at least, 50% of all scheduled department staff meetings.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPerforms other duties, as assigned by a supervisor. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n \\n\\n \\n\\nEssential Duties, Functions and Responsibilities: At all times, employee shall be able to perform the following essential functions of the job, with or without an accommodation, as set forth below.\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDepartmental Responsibilities:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMeets all standard job requirements.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAccountability:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMeets standards and clear expectations for the RHC including, job performance, training, continuing education, certifications, conduct and adherence to district values.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tHolds self and staff accountable in a consistent and respectful manner.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tFollows all approved PSMC policies and procedures.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tInterpersonal Skills:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCommunicates effectively, keeping leadership and team members informed and involved.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tTreats people with respect, recognizes individuality and is fair and equitable in all interactions.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates critical thinking skills in problem solving tactics. Uses sound and fair judgement in a calm and professional manner.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates adaptability and flexibility when new information becomes available.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWorks collaboratively with others, communicates the department’s vision and strategy across all levels of the organization, and builds consensus around key initiatives and projects.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tEstablishes and maintains respectful and effective relationships with providers, employees, patients and managers/directors/Senior Leadership.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAbility to handle high stress situations, rapid pace, multiple issues, interruptions and matters requiring sensitivity.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAble to work independently, meeting essential job functions, deadlines and priorities, while also utilizing available resources when needed.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDepartmental Operations:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tIdentifies all patient by utilizing two identifiers (name and date of birth).\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tEfficiently registers patients for appointments by accurately completing the check in process, which includes verification of patient demographics, insurance and completion of the MSP as applicable.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCreates appropriate encounter with correct FIN, location, medical service and attending provider for a variety of services including walk in appointments, clinic follow up, specialty appointments, laboratory and radiology needs.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSchedules follow-up appointments for patients exiting the Clinic.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAnswers scheduling phone calls and schedules patient appropriately.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAccurately scans patient’s identification and insurance cards into the electronic health record.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tChecks for PCP authorization for all Veteran patients and includes this information on the encounter. Obtains urgent care authorization for Veteran patients accessing walk in clinic.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tScans records, EKG’s, CMS worksheets, and outside orders to the correct encounter in the patient medical record.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCollects, documents and posts patient payments and co-payments to the appropriate accounts.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMaintains and safeguards cash payments received; places in secured location at end of each workday.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tInforms patients of financial assistance options and responsibilities when indicated.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSchedules patient appointments in the computer system following all Clinic workflows and protocols.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCollaborates with Lead RN to maintain walk-in schedule and facilitate efficient patient flow.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tUtilizes walk in triage form to recognize/identify patient symptoms requiring immediate nurse triage.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMaintains and monitors the no-show report, system cancels and reschedule reports.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAudits schedule daily for scheduling errors, incomplete encounters and/or missing information. Corrects as needed in accordance with Clinic protocols.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPrepares and mails new patient paperwork and Medicare annual wellness paperwork to appropriate patients.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAnswers multi-line phone system and processes calls appropriately based on the patients stated need.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMonitors and addresses the Team Scheduling Pools and referral pools and referral management system.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCompletes EMTALA log and walk-in tracker daily.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tObtains clinic / hospital consent for all registered clinic, lab and diagnostic imaging encounters.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSchedules integrated and traditional behavior health appointments correctly. Obtains prior authorization for visits when indicated.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tParticipates in patient outreach activities as assigned.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tResponsible for monitoring, checking and acting on messages in Artera at least once at the beginning of the shift and end of shift and as required throughout the day.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAssists patients with records request or release forms.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tEducates patients by providing them with general and/or specific clinic information.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCompletes all opening and closing duties in a timely manner ensuring all computers are shut down and iPads are secured.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAssists in training of new PSR staff members.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tProvides clerical support for clinical staff.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tProvides EHR registration support for all staff members.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tObtains proficiency in the following computer systems: Cerner, Microsoft Word/Outlook/Excel.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tParticipates in bi-annual inventory process. Assists in the out-dating of expired supplies.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMeets the qualifications as set forth herein.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\",\"responsibilities\":\"Position Summary: \\r\\n\\r\\nPatient Service Representative (PSR) performs a variety of clerical tasks related to the patient registration and discharge process. The PSR will use computer programs and applications to ensure proper documentation of patient activities, scheduling for appointments (clinic, lab, radiology, etc.), scheduling of follow-up visits, and collection of payments. The PSR must possess a strong customer service aptitude and be able to work independently as well as within a team. Additional functions of the PSR may include answering the phone for the care team assigned to, taking messages, transferring calls to other care team members, processing faxes, facilitating the completion and up-loading of various documents, as well as carrying out assigned duties to facilitate the smooth functioning of the care team. \\r\\n\\r\\n \\r\\n\\r\\nJoin a Hospital That Feels Like Family – In a Town That Feels Like Home \\r\\n\\r\\nPagosa Springs Medical Center is an award-winning, independent Critical Access Hospital serving the residents and visitors of Archuleta County and the surrounding region. As a modern rural hospital, PSMC delivers exceptional emergency, primary, and specialty care supported by advanced technology, a collaborative medical staff, and a leadership team committed to quality, safety, and patient-centered service. \\r\\n\\r\\n \\r\\n\\r\\nAt PSMC, you are not just a number – you are a valued team member whose contributions make a real difference. We prioritize professional growth, meaningful work, and a positive, supportive workplace culture grounded in our WISER values: Wholeness, Integrity, Stewardship, Excellence, and Respect. \\r\\n\\r\\n \\r\\n\\r\\nWhat you’ll find at PSMC: \\r\\n\\r\\n\\r\\n\\tA supportive, collaborative culture where people truly care about each other \\r\\n\\tModern facilities and growing service lines \\r\\n\\tLeadership that listens and invests in staff \\r\\n\\tOpportunities to learn, grow, and advance your career \\r\\n\\tA place where you can have direct impact on patient care and community wellness \\r\\n\\r\\n\\r\\n \\r\\n\\r\\nLive Where Other People Vacation \\r\\n\\r\\nPagosa Springs is a mountain paradise tucked among the rugged peaks of the San Juan National Forest. Here, you can step into nature the moment you clock out: \\r\\n\\r\\n\\r\\n\\tRelax in our world-famous hot springs \\r\\n\\tSki or snowboard at Wolf Creek Ski Area – “the most snow in Colorado,” just 30 minutes away \\r\\n\\tExplore hundreds of miles of hiking, biking, and off-roading trails \\r\\n\\tEnjoy fly fishing, rafting, or paddle boarding on pristine rivers and lakes \\r\\n\\tExperience warm, friendly community with local festivals, live music, farmers markets, and small-town charm \\r\\n\\r\\n\\r\\nIf you’re looking for meaningful work, work-life balance, and a community that embraces you – PSMC and Pagosa Springs are the perfect place to build your future. \\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Pagosa Springs Medical Center\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=FB1A890F98B1D3DDFF7273EC6DDED38E\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"95 S PAGOSA BLVD\",\"addressLocality\":\"PAGOSA SPRINGS\",\"addressRegion\":\"CO\",\"postalCode\":81147,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\n\\tBase Compensation Range: $18.00 - $22.38 hourly, based on years of relevant experience. "Relevant experience" means relevant to the employee's responsibilities set forth in the job description as determined by the HR Manager, CAO, applicable department manager/director and applicable senior leader. \\n\\tBenefits: Benefits include generous paid time off, separate sick leave, health, dental, vision, life and AD&D insurance, long-term disability and option for short-term disability, and retirement plan with employer contribution. \\n\\tJob Type: Full-time \\n\\tShift Type: Day shift, week days\\n\\tAnticipated End Date for Posting: May 31, 2026. The deadline may close sooner due to an unanticipated business necessity, such as an incumbent vacating the role earlier than anticipated. You are encouraged to apply well in advance of the deadline. \\n\\n\\n \\n\\nPagosa Springs Medical Center is an Equal Opportunity Employer. All qualified applicants will be considered for employment, and we will not discriminate against any person on the basis of race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law. Offers of employment are contingent upon successful completion of a pre-employment health and drug screen and background check. \\n\\n \\n\\nQualifications: At all times, the employee shall possess the following qualifications set forth below.\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tEducation/Training:\\n\\n\\t\\t\\t \\n\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCheck ALL that Apply:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tHigh school diploma or equivalent.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCourses in computer and/or medical terminology are desired but not required.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tExperience:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMust have one to two (1-2) years experience with customer service.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMust have proficient typing and experience using computers.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCurrent AHA BLS certification for healthcare providers required. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tBasic computer knowledge (Microsoft Office, electronic health record).\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tLanguage Skills:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates ability to read, write, and clearly express one’s self in English 100% of the time.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAdditional languages desired but not required.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates ability to listen.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates ability to express or exchange ideas by means of spoken work, to impart oral information to others or the public and to convey detailed spoken instructions to others accurately, loudly, or quickly.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWork Environment:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWork is performed in a clinic office setting with exposure to work stress, environmental stress and frequent interruptions; noise level is moderate; frequent daily communications with patients, families, employees, vendors and/or the public. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCross-Training of \\n\\n\\t\\t\\tPosition: \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPSMC cross-trains job positions. This job description must cross-train to be able to effectively perform the job position(s) of: Specialist: Patient Access.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSupervisory Responsibilities:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tThis position IS NOT responsible for supervising other personnel.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tJob Hazards:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tExposure to blood, bodily fluids and communicable disease. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tVerbal or physical abuse.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPotential equipment and device / product hazards.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tLiability due to current public consciousness. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPotential sprain / strain from repetitive motions; prolonged sitting.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t Physical Demands: \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCheck ALL that Apply:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t Description \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAlternate Sit/Stand or Walk at Will – Able to alternate between sitting and standing as needed. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tClimbing Ramps/Stairs – Able to ascend or descend ramps and/or stairs using feet and legs. Hands and arms may be used for balance, i.e., holding the rail. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tFar Visual Acuity – Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tFine manipulation – Picking, pinching, or otherwise working primarily with fingers rather than the whole hand or arm as in gross manipulation. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tFoot/leg controls – Using one or both feet or legs to move controls on machinery or equipment. Controls include but are not limited to pedals, buttons, levers, and cranks. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tGross manipulation – Seizing, holding, grasping, turning, or otherwise working with hand(s). Fingers are involved only to the extent that they are an extension of the hand. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tHearing requirements – Able to hear, understand, and distinguish speech and/or other sounds, i.e., machinery alarms, medical codes/alarms, one on one or in a group or conference. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tKeyboarding – Entering text or data into a computer or other machine with a keyboard. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tKneeling – Bending at the knees to come to rest on knee(s). \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tLifting – Raising or lowering an object from one level to another (includes upward pulling). \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCarrying – Transporting an object, usually by holding it in the hands or arms, but may occur on the shoulder. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tNear Visual Acuity – Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print, including the use of computers. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPeripheral vision – Observing an area that can be seen up and down or right to left while eyes are fixed on a given point. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPushing – exerting force upon an object so that the object moves away from the force. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPulling – exerting force upon an object so that the object moves toward the force. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tReaching at/below shoulder level – Extending hand and arms from 0 up to 150 degrees in a vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tReaching overhead – Extending hands and arms in a 150-180 degrees vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tStanding/walking – Standing is to remain on one’s feet in an upright position at a workstation without moving about. Walking is to move about on foot. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tStooping – Bending the body downward and forward by bending the spine at the waist – requiring full use of the lower extremities and back muscles. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tType of Work \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t Select (1) \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSeldom \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tOccasionally \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tFrequently \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tConstantly \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSedentary \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tUp to 10 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tUp to 10 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tNegligible weight \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tNo weight \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tLight Work \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t11-25 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t11-25 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t1-10 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tNegligible weight \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMedium Work \\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t26-50 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t26-50 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t11-25 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t1-10 pounds \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tHeavy Work \\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t51-100 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t51-100 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t26-50 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t11-25 pounds \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tVery Heavy Work \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t>100 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t>100 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t>50 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t>25 pounds \\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n \\n\\n \\n\\nStandard Job Requirements: At all times, employee shall satisfy the following requirements:\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCulture:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAdheres to our standards of conduct and culture (WISER) as defined by our policies and procedures including maintaining, always, an attitude of positive teamwork, compassion, integrity, and respect for our patients, visitors and staff. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates commitment to service excellence and promotes positive patient, visitor, and employee experiences. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tEstablishes and maintains effective working relationships with others (i.e., co-workers, supervisors, patients, visitors, vendors of PSMC and the public). \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWorks effectively on PSMC/department team matters and recognizes situations which require teamwork. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tQuality:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMust consistently demonstrate compliance with organizational-wide competency statements and performance criteria based on established quality and key performance indicators. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSafety:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tParticipates in employee training, disaster preparedness and emergency events. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tReports potential safety issues as soon as possible. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates safe operation of equipment and uses supplies / materials / chemicals as directed by instructions for use. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWears non-slip footwear to prevent fall and/or injury. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tFollows established policies and procedures for employee illness and/or exposure to illness/disease. Does not come to work sick. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tService Excellence:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates proper phone etiquette when talking on the phone for business. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAnswers phone messages promptly, by the end of the business day or as established by your department.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates proper email etiquette when utilizing PSMC email account. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAnswers email messages promptly. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates a willingness to perform tasks and complete assigned work, does not leave unfinished tasks for others to complete.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tOrganization-Wide Requirements:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tComplies with all PSMC policies including, without limitation, timely attendance, code for dress and decorum, no conflicts of interest, no harassment, fragrance free, use of personal devices at work etc. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tComplies with all PSMC and department procedures, rules and directives. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCheck email at least once daily when on-shift (full time employees); check email at least once weekly and/or when on-shift (part-time / per diem employees). \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMaintains strict confidentiality of all patients matters and recognizes situations where confidentiality should be maintained even if not legally required. Note: All employees must sign a confidentiality agreement with PSMC stating that information will not be shared with any entity or individual unless authorized or necessary for patient care. Breaches of confidentiality will result in immediate disciplinary action up to and including dismissal from employment. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPossesses computer knowledge / skills and the ability to learn and adapt to new programs and software. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tKeeps personal contact information updated in Human Resources and in PayCom. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSets up desk phone in compliance with established PSMC protocol. Assures name is associated with the phone assigned to you, if applicable. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tUtilizes away messages when you are not in the office and responding to calls, if applicable. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSets up email signature in compliance with established PSMC protocol.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tUtilizes away messages when you are not in the office and responding to emails.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates the ability to perform CPR 100% of the time.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates the ability to work and multi-task at a rapid pace with numerous interruptions 100% of the time.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDisplays the ability to work independently with high self-motivation and directional initiative.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDisplays the ability to cope and remain calm in escalating circumstances.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tParticipates in departmental inventory process periodically.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAttends, at least, 50% of all scheduled department staff meetings.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPerforms other duties, as assigned by a supervisor. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n \\n\\n \\n\\nEssential Duties, Functions and Responsibilities: At all times, employee shall be able to perform the following essential functions of the job, with or without an accommodation, as set forth below.\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDepartmental Responsibilities:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMeets all standard job requirements.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAccountability:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMeets standards and clear expectations for the RHC including, job performance, training, continuing education, certifications, conduct and adherence to district values.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tHolds self and staff accountable in a consistent and respectful manner.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tFollows all approved PSMC policies and procedures.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tInterpersonal Skills:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCommunicates effectively, keeping leadership and team members informed and involved.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tTreats people with respect, recognizes individuality and is fair and equitable in all interactions.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates critical thinking skills in problem solving tactics. Uses sound and fair judgement in a calm and professional manner.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates adaptability and flexibility when new information becomes available.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWorks collaboratively with others, communicates the department’s vision and strategy across all levels of the organization, and builds consensus around key initiatives and projects.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tEstablishes and maintains respectful and effective relationships with providers, employees, patients and managers/directors/Senior Leadership.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAbility to handle high stress situations, rapid pace, multiple issues, interruptions and matters requiring sensitivity.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAble to work independently, meeting essential job functions, deadlines and priorities, while also utilizing available resources when needed.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDepartmental Operations:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tIdentifies all patient by utilizing two identifiers (name and date of birth).\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tEfficiently registers patients for appointments by accurately completing the check in process, which includes verification of patient demographics, insurance and completion of the MSP as applicable.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCreates appropriate encounter with correct FIN, location, medical service and attending provider for a variety of services including walk in appointments, clinic follow up, specialty appointments, laboratory and radiology needs.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSchedules follow-up appointments for patients exiting the Clinic.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAnswers scheduling phone calls and schedules patient appropriately.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAccurately scans patient’s identification and insurance cards into the electronic health record.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tChecks for PCP authorization for all Veteran patients and includes this information on the encounter. Obtains urgent care authorization for Veteran patients accessing walk in clinic.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tScans records, EKG’s, CMS worksheets, and outside orders to the correct encounter in the patient medical record.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCollects, documents and posts patient payments and co-payments to the appropriate accounts.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMaintains and safeguards cash payments received; places in secured location at end of each workday.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tInforms patients of financial assistance options and responsibilities when indicated.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSchedules patient appointments in the computer system following all Clinic workflows and protocols.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCollaborates with Lead RN to maintain walk-in schedule and facilitate efficient patient flow.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tUtilizes walk in triage form to recognize/identify patient symptoms requiring immediate nurse triage.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMaintains and monitors the no-show report, system cancels and reschedule reports.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAudits schedule daily for scheduling errors, incomplete encounters and/or missing information. Corrects as needed in accordance with Clinic protocols.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPrepares and mails new patient paperwork and Medicare annual wellness paperwork to appropriate patients.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAnswers multi-line phone system and processes calls appropriately based on the patients stated need.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMonitors and addresses the Team Scheduling Pools and referral pools and referral management system.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCompletes EMTALA log and walk-in tracker daily.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tObtains clinic / hospital consent for all registered clinic, lab and diagnostic imaging encounters.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSchedules integrated and traditional behavior health appointments correctly. Obtains prior authorization for visits when indicated.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tParticipates in patient outreach activities as assigned.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tResponsible for monitoring, checking and acting on messages in Artera at least once at the beginning of the shift and end of shift and as required throughout the day.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAssists patients with records request or release forms.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tEducates patients by providing them with general and/or specific clinic information.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCompletes all opening and closing duties in a timely manner ensuring all computers are shut down and iPads are secured.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAssists in training of new PSR staff members.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tProvides clerical support for clinical staff.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tProvides EHR registration support for all staff members.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tObtains proficiency in the following computer systems: Cerner, Microsoft Word/Outlook/Excel.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tParticipates in bi-annual inventory process. Assists in the out-dating of expired supplies.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMeets the qualifications as set forth herein.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\",\"experienceRequirements\":\"\\n\\tBase Compensation Range: $18.00 - $22.38 hourly, based on years of relevant experience. "Relevant experience" means relevant to the employee's responsibilities set forth in the job description as determined by the HR Manager, CAO, applicable department manager/director and applicable senior leader. \\n\\tBenefits: Benefits include generous paid time off, separate sick leave, health, dental, vision, life and AD&D insurance, long-term disability and option for short-term disability, and retirement plan with employer contribution. \\n\\tJob Type: Full-time \\n\\tShift Type: Day shift, week days\\n\\tAnticipated End Date for Posting: May 31, 2026. The deadline may close sooner due to an unanticipated business necessity, such as an incumbent vacating the role earlier than anticipated. You are encouraged to apply well in advance of the deadline. \\n\\n\\n \\n\\nPagosa Springs Medical Center is an Equal Opportunity Employer. All qualified applicants will be considered for employment, and we will not discriminate against any person on the basis of race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law. Offers of employment are contingent upon successful completion of a pre-employment health and drug screen and background check. \\n\\n \\n\\nQualifications: At all times, the employee shall possess the following qualifications set forth below.\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tEducation/Training:\\n\\n\\t\\t\\t \\n\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCheck ALL that Apply:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tHigh school diploma or equivalent.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCourses in computer and/or medical terminology are desired but not required.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tExperience:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMust have one to two (1-2) years experience with customer service.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMust have proficient typing and experience using computers.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCurrent AHA BLS certification for healthcare providers required. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tBasic computer knowledge (Microsoft Office, electronic health record).\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tLanguage Skills:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates ability to read, write, and clearly express one’s self in English 100% of the time.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAdditional languages desired but not required.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates ability to listen.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates ability to express or exchange ideas by means of spoken work, to impart oral information to others or the public and to convey detailed spoken instructions to others accurately, loudly, or quickly.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWork Environment:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWork is performed in a clinic office setting with exposure to work stress, environmental stress and frequent interruptions; noise level is moderate; frequent daily communications with patients, families, employees, vendors and/or the public. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCross-Training of \\n\\n\\t\\t\\tPosition: \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPSMC cross-trains job positions. This job description must cross-train to be able to effectively perform the job position(s) of: Specialist: Patient Access.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSupervisory Responsibilities:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tThis position IS NOT responsible for supervising other personnel.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tJob Hazards:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tExposure to blood, bodily fluids and communicable disease. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tVerbal or physical abuse.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPotential equipment and device / product hazards.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tLiability due to current public consciousness. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPotential sprain / strain from repetitive motions; prolonged sitting.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t Physical Demands: \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCheck ALL that Apply:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t Description \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAlternate Sit/Stand or Walk at Will – Able to alternate between sitting and standing as needed. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tClimbing Ramps/Stairs – Able to ascend or descend ramps and/or stairs using feet and legs. Hands and arms may be used for balance, i.e., holding the rail. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tFar Visual Acuity – Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tFine manipulation – Picking, pinching, or otherwise working primarily with fingers rather than the whole hand or arm as in gross manipulation. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tFoot/leg controls – Using one or both feet or legs to move controls on machinery or equipment. Controls include but are not limited to pedals, buttons, levers, and cranks. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tGross manipulation – Seizing, holding, grasping, turning, or otherwise working with hand(s). Fingers are involved only to the extent that they are an extension of the hand. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tHearing requirements – Able to hear, understand, and distinguish speech and/or other sounds, i.e., machinery alarms, medical codes/alarms, one on one or in a group or conference. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tKeyboarding – Entering text or data into a computer or other machine with a keyboard. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tKneeling – Bending at the knees to come to rest on knee(s). \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tLifting – Raising or lowering an object from one level to another (includes upward pulling). \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCarrying – Transporting an object, usually by holding it in the hands or arms, but may occur on the shoulder. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tNear Visual Acuity – Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print, including the use of computers. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPeripheral vision – Observing an area that can be seen up and down or right to left while eyes are fixed on a given point. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPushing – exerting force upon an object so that the object moves away from the force. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPulling – exerting force upon an object so that the object moves toward the force. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tReaching at/below shoulder level – Extending hand and arms from 0 up to 150 degrees in a vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tReaching overhead – Extending hands and arms in a 150-180 degrees vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tStanding/walking – Standing is to remain on one’s feet in an upright position at a workstation without moving about. Walking is to move about on foot. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tStooping – Bending the body downward and forward by bending the spine at the waist – requiring full use of the lower extremities and back muscles. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tType of Work \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t Select (1) \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSeldom \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tOccasionally \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tFrequently \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tConstantly \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSedentary \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tUp to 10 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tUp to 10 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tNegligible weight \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tNo weight \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tLight Work \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tX\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t11-25 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t11-25 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t1-10 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tNegligible weight \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMedium Work \\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t26-50 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t26-50 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t11-25 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t1-10 pounds \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tHeavy Work \\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t51-100 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t51-100 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t26-50 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t11-25 pounds \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tVery Heavy Work \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t>100 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t>100 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t>50 pounds \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t>25 pounds \\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n \\n\\n \\n\\nStandard Job Requirements: At all times, employee shall satisfy the following requirements:\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCulture:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAdheres to our standards of conduct and culture (WISER) as defined by our policies and procedures including maintaining, always, an attitude of positive teamwork, compassion, integrity, and respect for our patients, visitors and staff. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates commitment to service excellence and promotes positive patient, visitor, and employee experiences. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tEstablishes and maintains effective working relationships with others (i.e., co-workers, supervisors, patients, visitors, vendors of PSMC and the public). \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWorks effectively on PSMC/department team matters and recognizes situations which require teamwork. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tQuality:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMust consistently demonstrate compliance with organizational-wide competency statements and performance criteria based on established quality and key performance indicators. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSafety:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tParticipates in employee training, disaster preparedness and emergency events. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tReports potential safety issues as soon as possible. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates safe operation of equipment and uses supplies / materials / chemicals as directed by instructions for use. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWears non-slip footwear to prevent fall and/or injury. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tFollows established policies and procedures for employee illness and/or exposure to illness/disease. Does not come to work sick. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tService Excellence:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates proper phone etiquette when talking on the phone for business. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAnswers phone messages promptly, by the end of the business day or as established by your department.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates proper email etiquette when utilizing PSMC email account. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAnswers email messages promptly. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates a willingness to perform tasks and complete assigned work, does not leave unfinished tasks for others to complete.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tOrganization-Wide Requirements:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tComplies with all PSMC policies including, without limitation, timely attendance, code for dress and decorum, no conflicts of interest, no harassment, fragrance free, use of personal devices at work etc. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tComplies with all PSMC and department procedures, rules and directives. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCheck email at least once daily when on-shift (full time employees); check email at least once weekly and/or when on-shift (part-time / per diem employees). \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMaintains strict confidentiality of all patients matters and recognizes situations where confidentiality should be maintained even if not legally required. Note: All employees must sign a confidentiality agreement with PSMC stating that information will not be shared with any entity or individual unless authorized or necessary for patient care. Breaches of confidentiality will result in immediate disciplinary action up to and including dismissal from employment. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPossesses computer knowledge / skills and the ability to learn and adapt to new programs and software. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tKeeps personal contact information updated in Human Resources and in PayCom. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSets up desk phone in compliance with established PSMC protocol. Assures name is associated with the phone assigned to you, if applicable. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tUtilizes away messages when you are not in the office and responding to calls, if applicable. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSets up email signature in compliance with established PSMC protocol.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tUtilizes away messages when you are not in the office and responding to emails.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates the ability to perform CPR 100% of the time.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates the ability to work and multi-task at a rapid pace with numerous interruptions 100% of the time.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDisplays the ability to work independently with high self-motivation and directional initiative.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDisplays the ability to cope and remain calm in escalating circumstances.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tParticipates in departmental inventory process periodically.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAttends, at least, 50% of all scheduled department staff meetings.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPerforms other duties, as assigned by a supervisor. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n \\n\\n \\n\\nEssential Duties, Functions and Responsibilities: At all times, employee shall be able to perform the following essential functions of the job, with or without an accommodation, as set forth below.\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDepartmental Responsibilities:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMeets all standard job requirements.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAccountability:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMeets standards and clear expectations for the RHC including, job performance, training, continuing education, certifications, conduct and adherence to district values.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tHolds self and staff accountable in a consistent and respectful manner.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tFollows all approved PSMC policies and procedures.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tInterpersonal Skills:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCommunicates effectively, keeping leadership and team members informed and involved.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tTreats people with respect, recognizes individuality and is fair and equitable in all interactions.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates critical thinking skills in problem solving tactics. Uses sound and fair judgement in a calm and professional manner.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDemonstrates adaptability and flexibility when new information becomes available.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWorks collaboratively with others, communicates the department’s vision and strategy across all levels of the organization, and builds consensus around key initiatives and projects.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tEstablishes and maintains respectful and effective relationships with providers, employees, patients and managers/directors/Senior Leadership.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAbility to handle high stress situations, rapid pace, multiple issues, interruptions and matters requiring sensitivity.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAble to work independently, meeting essential job functions, deadlines and priorities, while also utilizing available resources when needed.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tDepartmental Operations:\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tIdentifies all patient by utilizing two identifiers (name and date of birth).\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tEfficiently registers patients for appointments by accurately completing the check in process, which includes verification of patient demographics, insurance and completion of the MSP as applicable.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCreates appropriate encounter with correct FIN, location, medical service and attending provider for a variety of services including walk in appointments, clinic follow up, specialty appointments, laboratory and radiology needs.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSchedules follow-up appointments for patients exiting the Clinic.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAnswers scheduling phone calls and schedules patient appropriately.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAccurately scans patient’s identification and insurance cards into the electronic health record.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tChecks for PCP authorization for all Veteran patients and includes this information on the encounter. Obtains urgent care authorization for Veteran patients accessing walk in clinic.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tScans records, EKG’s, CMS worksheets, and outside orders to the correct encounter in the patient medical record.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCollects, documents and posts patient payments and co-payments to the appropriate accounts.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMaintains and safeguards cash payments received; places in secured location at end of each workday.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tInforms patients of financial assistance options and responsibilities when indicated.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSchedules patient appointments in the computer system following all Clinic workflows and protocols.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCollaborates with Lead RN to maintain walk-in schedule and facilitate efficient patient flow.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tUtilizes walk in triage form to recognize/identify patient symptoms requiring immediate nurse triage.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMaintains and monitors the no-show report, system cancels and reschedule reports.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAudits schedule daily for scheduling errors, incomplete encounters and/or missing information. Corrects as needed in accordance with Clinic protocols.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPrepares and mails new patient paperwork and Medicare annual wellness paperwork to appropriate patients.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAnswers multi-line phone system and processes calls appropriately based on the patients stated need.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMonitors and addresses the Team Scheduling Pools and referral pools and referral management system.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCompletes EMTALA log and walk-in tracker daily.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tObtains clinic / hospital consent for all registered clinic, lab and diagnostic imaging encounters.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSchedules integrated and traditional behavior health appointments correctly. Obtains prior authorization for visits when indicated.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tParticipates in patient outreach activities as assigned.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tResponsible for monitoring, checking and acting on messages in Artera at least once at the beginning of the shift and end of shift and as required throughout the day.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAssists patients with records request or release forms.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tEducates patients by providing them with general and/or specific clinic information.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tCompletes all opening and closing duties in a timely manner ensuring all computers are shut down and iPads are secured.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAssists in training of new PSR staff members.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tProvides clerical support for clinical staff.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tProvides EHR registration support for all staff members.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tObtains proficiency in the following computer systems: Cerner, Microsoft Word/Outlook/Excel.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tParticipates in bi-annual inventory process. Assists in the out-dating of expired supplies.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMeets the qualifications as set forth herein.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\",\"validThrough\":\"2026-05-31\",\"workHours\":\"Day\",\"educationRequirements\":\"High School\"}",
"applyAvailable": true,
"educationLevel": "High School",
"qualifications": "<ul>\n\t<li><strong>Base Compensation Range:</strong> $18.00 - $22.38 hourly, based on years of relevant experience. "Relevant experience" means relevant to the employee's responsibilities set forth in the job description as determined by the HR Manager, CAO, applicable department manager/director and applicable senior leader. </li>\n\t<li><strong>Benefits:</strong> Benefits include generous paid time off, separate sick leave, health, dental, vision, life and AD&D insurance, long-term disability and option for short-term disability, and retirement plan with employer contribution. </li>\n\t<li><strong>Job Type:</strong> Full-time </li>\n\t<li><strong>Shift Type: </strong>Day shift, week days</li>\n\t<li><strong>Anticipated End Date for Posting:</strong> May 31, 2026. The deadline may close sooner due to an unanticipated business necessity, such as an incumbent vacating the role earlier than anticipated. You are encouraged to apply well in advance of the deadline. </li>\n</ul>\n\n<p> </p>\n\n<p><strong>Pagosa Springs Medical Center is an Equal Opportunity Employer.</strong> All qualified applicants will be considered for employment, and we will not discriminate against any person on the basis of race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law. Offers of employment are contingent upon successful completion of a pre-employment health and drug screen and background check. </p>\n\n<p> </p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong><u>Qualifications</u></strong><strong>: <em>At all times</em>, the employee shall possess the following qualifications set forth below.</strong></span></p>\n\n<table cellspacing=\"0\" class=\"MsoTableGrid\" style=\"border-collapse:collapse; border:none\">\n\t<tbody>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; width:170px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:black\">Education/Training:</span></strong></span></p>\n\n\t\t\t<p> </p>\n\n\t\t\t<p> </p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:1px solid black; width:100px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:black\">Check ALL that Apply:</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:1px solid black; width:450px\">\n\t\t\t<p> </p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td rowspan=\"2\" style=\"background-color:white; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; width:170px\">\n\t\t\t<p> </p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:100px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">X</span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:450px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">High school diploma or equivalent.</span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:100px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">X</span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:450px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Courses in computer and/or medical terminology are </span><span style=\"color:black\">desired but not required</span><span style=\"color:black\">.</span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; width:170px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:black\">Experience:</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:100px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X</span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:450px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Must have one to two (1-2) years experience with customer service.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td rowspan=\"3\" style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; width:170px\">\n\t\t\t<p> </p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:100px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X</span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:450px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Must have proficient typing and experience using computers.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:100px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X</span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:450px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Current AHA BLS certification for healthcare providers required. </span></span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:100px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X</span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:450px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Basic computer knowledge (Microsoft Office, electronic health record).</span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; width:170px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:black\">Language Skills:</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:100px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X</span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:450px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Demonstrates ability to read, write, and clearly express one’s self in English 100% of the time.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td rowspan=\"3\" style=\"background-color:white; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; width:170px\">\n\t\t\t<p> </p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:100px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X</span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:450px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Additional languages desired but not required.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:100px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X</span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:450px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Demonstrates ability to listen.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:100px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X</span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:450px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Demonstrates ability to express or exchange ideas by means of spoken work, to impart oral information to others or the public and to convey detailed spoken instructions to others accurately, loudly, or quickly.</span></span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; width:170px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:black\">Work Environment:</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:100px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X</span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:450px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Work is performed in a clinic office setting with exposure to work stress, environmental stress and frequent interruptions; noise level is moderate; frequent daily communications with patients, families, employees, vendors and/or the public. </span></span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; width:170px\">\n\t\t\t<p><span style=\"font-family:"Times New Roman",serif\"><strong><span style=\"font-family:"Calibri",sans-serif\"><span style=\"color:black\">Cross-Training of </span></span></strong> </span></p>\n\n\t\t\t<p><span style=\"font-family:"Times New Roman",serif\"><strong><span style=\"font-family:"Calibri",sans-serif\"><span style=\"color:black\">Position:</span></span></strong> </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:100px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X</span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:450px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">PSMC cross-trains job positions. This job description must cross-train to be able to effectively perform the job position(s) of: Specialist: Patient Access.</span></span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; width:170px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:black\">Supervisory Responsibilities:</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:100px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X</span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:450px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">This position IS NOT responsible for supervising other personnel.</span></span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; width:170px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:black\">Job Hazards:</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:100px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X</span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:450px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Exposure to blood, bodily fluids and communicable disease.</span></span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td rowspan=\"4\" style=\"background-color:white; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; width:170px\">\n\t\t\t<p> </p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:100px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X</span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:450px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Verbal or physical abuse.</span></span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:100px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X</span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:450px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Potential equipment and device / product hazards.</span></span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:100px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X</span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:450px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Liability due to current public consciousness.</span></span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:100px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X</span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:450px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Potential sprain / strain from repetitive motions; prolonged sitting.</span></span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t</tbody>\n</table>\n\n<table cellspacing=\"0\" class=\"Table\" style=\"border-collapse:collapse; width:719px\">\n\t<tbody>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:20px; width:167px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:black\"> Physical Demands:</span></strong> </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:1px solid black; height:20px; width:102px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:black\">Check ALL that Apply:</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:1px solid black; height:20px; width:450px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:black\"> Description</span></strong> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td rowspan=\"19\" style=\"background-color:white; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:20px; width:167px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"> </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:102px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:450px\">\n\t\t\t<p style=\"margin-left:7px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Alternate Sit/Stand or Walk at Will</strong> – Able to alternate between sitting and standing as needed. </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:102px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:450px\">\n\t\t\t<p style=\"margin-left:7px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Climbing Ramps/Stairs</strong> – Able to ascend or descend ramps and/or stairs using feet and legs. Hands and arms may be used for balance, i.e., holding the rail. </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:102px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:450px\">\n\t\t\t<p style=\"margin-left:7px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Far Visual Acuity</strong> – Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well. </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:102px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:450px\">\n\t\t\t<p style=\"margin-left:7px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Fine manipulation</strong> – Picking, pinching, or otherwise working primarily with fingers rather than the whole hand or arm as in gross manipulation. </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:102px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:450px\">\n\t\t\t<p style=\"margin-left:7px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Foot/leg controls</strong> – Using one or both feet or legs to move controls on machinery or equipment. Controls include but are not limited to pedals, buttons, levers, and cranks. </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:102px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:450px\">\n\t\t\t<p style=\"margin-left:7px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Gross manipulation</strong> – Seizing, holding, grasping, turning, or otherwise working with hand(s). Fingers are involved only to the extent that they are an extension of the hand. </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:102px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:450px\">\n\t\t\t<p style=\"margin-left:7px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Hearing requirements</strong> – Able to hear, understand, and distinguish speech and/or other sounds, i.e., machinery alarms, medical codes/alarms, one on one or in a group or conference. </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:102px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:450px\">\n\t\t\t<p style=\"margin-left:7px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Keyboarding – </strong>Entering text or data into a computer or other machine with a keyboard. </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:102px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:450px\">\n\t\t\t<p style=\"margin-left:7px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Kneeling</strong> – Bending at the knees to come to rest on knee(s). </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:102px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:450px\">\n\t\t\t<p style=\"margin-left:7px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Lifting</strong> – Raising or lowering an object from one level to another (includes upward pulling). </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:102px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:450px\">\n\t\t\t<p style=\"margin-left:7px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Carrying</strong> – Transporting an object, usually by holding it in the hands or arms, but may occur on the shoulder. </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:102px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:450px\">\n\t\t\t<p style=\"margin-left:7px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Near Visual Acuity</strong> – Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print, including the use of computers. </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:102px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:450px\">\n\t\t\t<p style=\"margin-left:7px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Peripheral vision</strong> – Observing an area that can be seen up and down or right to left while eyes are fixed on a given point. </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:102px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:450px\">\n\t\t\t<p style=\"margin-left:7px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Pushing</strong> – exerting force upon an object so that the object moves away from the force. </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:102px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:450px\">\n\t\t\t<p style=\"margin-left:7px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Pulling</strong> – exerting force upon an object so that the object moves toward the force. </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:102px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:450px\">\n\t\t\t<p style=\"margin-left:7px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Reaching at/below shoulder level</strong> – Extending hand and arms from 0 up to 150 degrees in a vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position. </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:102px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:450px\">\n\t\t\t<p style=\"margin-left:7px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Reaching overhead</strong> – Extending hands and arms in a 150-180 degrees vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position. </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:102px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:450px\">\n\t\t\t<p style=\"margin-left:7px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Standing/walking</strong> – Standing is to remain on one’s feet in an upright position at a workstation without moving about. Walking is to move about on foot. </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:102px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\">X </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:450px\">\n\t\t\t<p style=\"margin-left:7px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Stooping</strong> – Bending the body downward and forward by bending the spine at the waist – requiring full use of the lower extremities and back muscles. </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t</tbody>\n</table>\n\n<table cellspacing=\"0\" class=\"Table\" style=\"border-collapse:collapse; width:719px\">\n\t<tbody>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:20px; width:161px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><strong>Type of Work</strong> </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:1px solid black; height:20px; width:69px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><strong> Select (1)</strong> </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:1px solid black; height:20px; width:92px\">\n\t\t\t<p style=\"margin-left:3px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Seldom</strong> </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:1px solid black; height:20px; width:96px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><strong>Occasionally</strong> </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:1px solid black; height:20px; width:96px\">\n\t\t\t<p style=\"margin-left:1px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Frequently</strong> </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:1px solid black; height:20px; width:205px\">\n\t\t\t<p style=\"margin-left:1px\"><span style=\"font-family:Calibri,sans-serif\"><strong>Constantly</strong> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:20px; width:161px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Sedentary </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:69px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"> </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:92px\">\n\t\t\t<p style=\"margin-left:3px\"><span style=\"font-family:Calibri,sans-serif\">Up to 10 pounds </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:96px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Up to 10 pounds </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:96px\">\n\t\t\t<p style=\"margin-left:1px\"><span style=\"font-family:Calibri,sans-serif\">Negligible weight </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:205px\">\n\t\t\t<p style=\"margin-left:1px\"><span style=\"font-family:Calibri,sans-serif\">No weight </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:20px; width:161px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Light Work </span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:69px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">X</span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:92px\">\n\t\t\t<p style=\"margin-left:3px\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">11-25 pounds </span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:96px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">11-25 pounds </span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:96px\">\n\t\t\t<p style=\"margin-left:1px\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">1-10 pounds </span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:205px\">\n\t\t\t<p style=\"margin-left:1px\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Negligible weight </span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:20px; width:161px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Medium Work </span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:69px\"> </td>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:92px\">\n\t\t\t<p style=\"margin-left:3px\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">26-50 pounds </span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:96px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">26-50 pounds </span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:96px\">\n\t\t\t<p style=\"margin-left:1px\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">11-25 pounds </span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:205px\">\n\t\t\t<p style=\"margin-left:1px\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">1-10 pounds </span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:20px; width:161px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Heavy Work </span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:69px\"> </td>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:92px\">\n\t\t\t<p style=\"margin-left:3px\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">51-100 pounds </span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:96px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">51-100 pounds </span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:96px\">\n\t\t\t<p style=\"margin-left:1px\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">26-50 pounds </span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:205px\">\n\t\t\t<p style=\"margin-left:1px\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">11-25 pounds </span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:20px; width:161px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Very Heavy Work </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:69px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"> </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:92px\">\n\t\t\t<p style=\"margin-left:3px\"><span style=\"font-family:Calibri,sans-serif\">>100 pounds </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:96px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">>100 pounds </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:96px\">\n\t\t\t<p style=\"margin-left:1px\"><span style=\"font-family:Calibri,sans-serif\">>50 pounds </span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:20px; width:205px\">\n\t\t\t<p style=\"margin-left:1px\"><span style=\"font-family:Calibri,sans-serif\">>25 pounds </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t</tbody>\n</table>\n\n<p> </p>\n\n<p> </p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong><u>Standard Job Requirements</u></strong><strong>: <em>At all times</em>, employee shall satisfy the following requirements:</strong></span></p>\n\n<table cellspacing=\"0\" class=\"MsoTableGrid\" style=\"border-collapse:collapse; border:none; width:719px\">\n\t<tbody>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; width:162px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:black\">Culture:</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:1px solid black; width:558px\">\n\t\t\t<p><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-family:"Calibri",sans-serif\">Adheres to our standards of conduct and culture (WISER) as defined by our policies and procedures including maintaining, always, an attitude of positive teamwork, compassion, integrity, and respect for our patients, visitors and staff. </span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td rowspan=\"3\" style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; width:162px\">\n\t\t\t<p> </p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-family:"Calibri",sans-serif\">Demonstrates commitment to service excellence and promotes positive patient, visitor, and employee experiences.</span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-family:"Calibri",sans-serif\">Establishes and maintains effective working relationships with others (i.e., co-workers, supervisors, patients, visitors, vendors of PSMC and the public).</span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-family:"Calibri",sans-serif\">Works effectively on PSMC/department team matters and recognizes situations which require teamwork.</span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; width:162px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:black\">Quality:</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Must consistently demonstrate compliance with organizational-wide competency statements and performance criteria based on established quality and key performance indicators.</span></span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; width:162px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:black\">Safety:</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-family:"Calibri",sans-serif\">Participates in employee training, disaster preparedness and emergency events.</span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td rowspan=\"4\" style=\"background-color:white; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; width:162px\">\n\t\t\t<p> </p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-family:"Calibri",sans-serif\">Reports potential safety issues as soon as possible.</span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-family:"Calibri",sans-serif\">Demonstrates safe operation of equipment and uses supplies / materials / chemicals as directed by instructions for use.</span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-family:"Calibri",sans-serif\">Wears non-slip footwear to prevent fall and/or injury.</span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-family:"Calibri",sans-serif\">Follows established policies and procedures for employee illness and/or exposure to illness/disease. Does not come to work sick.</span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; width:162px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:black\">Service Excellence:</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Demonstrates proper phone etiquette when talking on the phone for business.</span></span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td rowspan=\"4\" style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; width:162px\">\n\t\t\t<p> </p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Answers phone messages promptly, by the end of the business day or as established by your department.</span></span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Demonstrates proper email etiquette when utilizing PSMC email account.</span></span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Answers email messages promptly.</span></span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-family:"Calibri",sans-serif\">Demonstrates a willingness to perform tasks and complete assigned work, does not leave unfinished tasks for others to complete.</span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; width:162px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:black\">Organization-Wide Requirements:</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Complies with all PSMC policies including, without limitation, timely attendance, code for dress and decorum, no conflicts of interest, no harassment, fragrance free, use of personal devices at work etc.</span></span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td rowspan=\"16\" style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; width:162px\">\n\t\t\t<p> </p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Complies with all PSMC and department procedures, rules and directives.</span></span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Check email at least once daily when on-shift (full time employees); check email at least once weekly and/or when on-shift (part-time / per diem employees). </span></span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Maintains strict confidentiality of all patients matters and recognizes situations where confidentiality should be maintained even if not legally required. Note: All employees must sign a confidentiality agreement with PSMC stating that information will not be shared with any entity or individual unless authorized or necessary for patient care. Breaches of confidentiality will result in immediate disciplinary action up to and including dismissal from employment.</span></span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Possesses computer knowledge / skills and the ability to learn and adapt to new programs and software.</span></span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Keeps personal contact information updated in Human Resources and in PayCom.</span></span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Sets up desk phone in compliance with established PSMC protocol. Assures name is associated with the phone assigned to you, if applicable.</span></span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Utilizes away messages when you are not in the office and responding to calls, if applicable.</span></span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Sets up email signature in compliance with established PSMC protocol.</span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Utilizes away messages when you are not in the office and responding to emails.</span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Demonstrates the ability to perform CPR 100% of the time.</span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Demonstrates the ability to work and multi-task at a rapid pace with numerous interruptions 100% of the time.</span></span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Displays the ability to work independently with high self-motivation and directional initiative.</span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Displays the ability to cope and remain calm in escalating circumstances.</span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Participates in departmental inventory process periodically.</span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Attends, at least, 50% of all scheduled department staff meetings.</span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">Performs other duties, as assigned by a supervisor.</span></span> </span></p>\n\t\t\t</td>\n\t\t</tr>\n\t</tbody>\n</table>\n\n<p> </p>\n\n<p> </p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong><u>Essential Duties, Functions and Responsibilities</u></strong><strong>: <em>At all times</em>, employee shall be able to perform the following essential functions of the job, with or without an accommodation, as set forth below.</strong></span></p>\n\n<table cellspacing=\"0\" class=\"MsoTableGrid\" style=\"border-collapse:collapse; border:none\">\n\t<tbody>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:34px; width:162px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:black\">Departmental Responsibilities:</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:1px solid black; height:34px; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Meets all standard job requirements.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:34px; width:162px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:black\">Accountability:</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:34px; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Meets standards and clear expectations for the RHC including, job performance, training, continuing education, certifications, conduct and adherence to district values.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td rowspan=\"2\" style=\"background-color:white; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:34px; width:162px\">\n\t\t\t<p> </p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:34px; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Holds self and staff accountable in a consistent and respectful manner.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:34px; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Follows all approved PSMC policies and procedures.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:34px; width:162px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:black\">Interpersonal Skills:</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:34px; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Communicates effectively, keeping leadership and team members informed and involved.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td rowspan=\"7\" style=\"background-color:white; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:34px; width:162px\">\n\t\t\t<p> </p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:34px; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Treats people with respect, recognizes individuality and is fair and equitable in all interactions.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:34px; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Demonstrates critical thinking skills in problem solving tactics. Uses sound and fair judgement in a calm and professional manner.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:34px; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Demonstrates adaptability and flexibility when new information becomes available.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:34px; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Works collaboratively with others, communicates the department’s vision and strategy across all levels of the organization, and builds consensus around key initiatives and projects.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:34px; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Establishes and maintains respectful and effective relationships with providers, employees, patients and managers/directors/Senior Leadership.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:34px; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Ability to handle high stress situations, rapid pace, multiple issues, interruptions and matters requiring sensitivity.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:34px; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Able to work independently, meeting essential job functions, deadlines and priorities, while also utilizing available resources when needed.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f2f2f2; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:34px; width:162px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:black\">Departmental Operations:</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:34px; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Identifies all patient by utilizing two identifiers (name and date of birth).</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td rowspan=\"32\" style=\"background-color:white; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:34px; width:162px\">\n\t\t\t<p> </p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:34px; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Efficiently registers patients for appointments by accurately completing the check in process, which includes verification of patient demographics, insurance and completion of the MSP as applicable.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:34px; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Creates appropriate encounter with correct FIN, location, medical service and attending provider for a variety of services including walk in appointments, clinic follow up, specialty appointments, laboratory and radiology needs.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:34px; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Schedules follow-up appointments for patients exiting the Clinic.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:34px; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Answers scheduling phone calls and schedules patient appropriately.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Accurately scans patient’s identification and insurance cards into the electronic health record.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Checks for PCP authorization for all Veteran patients and includes this information on the encounter. Obtains urgent care authorization for Veteran patients accessing walk in clinic.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Scans records, EKG’s, CMS worksheets, and outside orders to the correct encounter in the patient medical record.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Collects, documents and posts patient payments and co-payments to the appropriate accounts.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Maintains and safeguards cash payments received; places in secured location at end of each workday.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Informs patients of financial assistance options and responsibilities when indicated.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Schedules patient appointments in the computer system following all Clinic workflows and protocols.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Collaborates with Lead RN to maintain walk-in schedule and facilitate efficient patient flow.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Utilizes walk in triage form to recognize/identify patient symptoms requiring immediate nurse triage.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Maintains and monitors the no-show report, system cancels and reschedule reports.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Audits schedule daily for scheduling errors, incomplete encounters and/or missing information. Corrects as needed in accordance with Clinic protocols.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Prepares and mails new patient paperwork and Medicare annual wellness paperwork to appropriate patients.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Answers multi-line phone system and processes calls appropriately based on the patients stated need.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Monitors and addresses the Team Scheduling Pools and referral pools and referral management system.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Completes EMTALA log and walk-in tracker daily.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Obtains clinic / hospital consent for all registered clinic, lab and diagnostic imaging encounters.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Schedules integrated and traditional behavior health appointments correctly. Obtains prior authorization for visits when indicated.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Participates in patient outreach activities as assigned.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Responsible for monitoring, checking and acting on messages in Artera at least once at the beginning of the shift and end of shift and as required throughout the day.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Assists patients with records request or release forms.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Educates patients by providing them with general and/or specific clinic information.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Completes all opening and closing duties in a timely manner ensuring all computers are shut down and iPads are secured.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Assists in training of new PSR staff members.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Provides clerical support for clinical staff.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Provides EHR registration support for all staff members.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Obtains proficiency in the following computer systems: Cerner, Microsoft Word/Outlook/Excel.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Participates in bi-annual inventory process. Assists in the out-dating of expired supplies.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; width:558px\">\n\t\t\t<p><span style=\"font-family:Calibri,sans-serif\">Meets the qualifications as set forth herein.</span></p>\n\t\t\t</td>\n\t\t</tr>\n\t</tbody>\n</table>\n",
"descriptionTitle": "Description",
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"legalRevisionDate": {
"date": "2024-06-06T11:01:24.000Z",
"timezone": "America/Chicago",
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"qualificationsTitle": "Qualifications",
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"preview": {
"jobId": 307085,
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"jobTitle": "Patient Services Representative (Full-time)",
"postedOn": "",
"locations": "Pagosa Springs Medical Center - PAGOSA SPRINGS, CO 81147",
"remoteType": "",
"description": "Position Summary: \r\n\r\nPatient Service Representative (PSR) performs a variety of clerical tasks related to the patient registration and discharge pr...",
"positionType": "Full Time"
},
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}Get this page with API
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