Home › Companies › Fa Ewjt Saasfaprod1 Fa Ocs Oraclecloud Com Cx 2 › Letter Quality Analyst
Letter Quality Analyst
Fa Ewjt Saasfaprod1 Fa Ocs Oraclecloud Com Cx 2 · United States; US Pennsylvania (Pittsburgh) C56 · On Site · Active · $19–$21 / hour · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Ewjt Saasfaprod1 Fa Ocs Oraclecloud Com Cx 2 |
| Title | Letter Quality Analyst |
| Normalized title | - |
| Department / team | Quality |
| Location | United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $19–$21 / hour |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-04 / 2026-06-06 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Ewjt Saasfaprod1 Fa Ocs Oraclecloud Com Cx 2. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Department jobs | Active postings in Quality. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Ewjt Saasfaprod1 Fa Ocs Oraclecloud Com Cx 2 |
| Source | 907773df-d032-42dc-b60a-978734f5ac21 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
The Letter Quality Analyst is responsible for conducting quality reviews of all correspondence, such as client letters and emails, ensuring accuracy in format, spelling, and grammar. This includes letter templates and outgoing correspondence in the Pittsburgh Digital Processing Center (such as letters and documents).
The hourly rate for this role is: $19.00 - $21.00
Location: Robinson Area, Pittsburgh, PA
Hours: Monday - Friday, 8:00 am - 5:00 pm
For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits
The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.
Responsibilities
Proofreading correspondence letters (both electronic and printed) and meticulously correcting grammatical, punctuation, formatting, and spelling errors
Check letters for inconsistencies and adherence to style guides
Verify editable information populated accurately in tables and fields
Identify common errors or trends, provide feedback to improve overall quality
Sort, count, and proofread printed outgoing letters for quality
Track and report quality data/statistics into spreadsheets and/or reports
Organize and communicate quality results with other departments involved in the quality assurance process
Collaborate regularly with team members and cross-functional partners to support shared goals and ensure effective communication
Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and Regulatory policies, procedures, and programs
Perform other duties as assigned
Qualifications
Excellent attention to detail
Strong written and verbal communication skills
Proficiency in MS Word and Excel
Ability to manage multiple projects and meet deadlines
Bachelor’s degree in English, Journalism, Communication, or a related field
Previous proofreading experience preferred
Knowledge and Skills
Strong ability to collaborate effectively with team members and cross functional partners, fostering open communication and teamwork.
Strong grasp of the English language and syntax
Excellent attention to detail and the ability to work efficiently within strict deadlines
Strong organizational skills, meticulous attention to detail, works well under pressure, and possess excellent written, verbal, and oral communication skills
Excellent proofing/editing skills
Excellent computer competency (Microsoft Windows)
Ability and desire to accurately perform repetitive tasks daily
Must be able to utilize independent decision-making skills in a wide variety of situations
Requires a high degree of accuracy in the performance of varied responsibilities
Must be self-motivated to complete work in a timely manner to meet deadlines
Ability to walk, bend, kneel, stand, and/or sit for an extended period
Ability to work in a fast-paced environment
What We Offer
EXL Health offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultants
You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills—key aspects for personal and professional growth
We provide guidance/coaching to every employee through our mentoring program wherein every junior-level employee is assigned a senior-level professional as an advisor
The sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond
Organization
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals.
Company
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com .
EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.
Full job record
| Job ID | 2084cfa588b5aafc31a1ada56d1827af8aec9674 |
| Org ID | 3ea3b397-9a23-408a-8421-50fd1d902746 |
| Source ID | 907773df-d032-42dc-b60a-978734f5ac21 |
| Board ID | 907773df-d032-42dc-b60a-978734f5ac21 |
| Provider | oracle_hcm |
| Provider Job Key | 15186 |
| Title | Letter Quality Analyst |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | United States; US Pennsylvania (Pittsburgh) C56 |
| Department | Quality |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | — |
| City | — |
| Salary Raw | Description The Letter Quality Analyst is responsible for conducting quality reviews of all correspondence, such as client letters and emails, ensuring accuracy in format, spelling, and grammar. This includes letter templates and outgoing correspondence in the Pittsburgh Digital Processing Center (such as letters and documents). The hourly rate for this role is: $19.00 - $21.00 Location: Robinson Area, Pittsburgh, PA Hours: Monday - Friday, 8:00 am - 5:00 pm For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process. Responsibilities Proofreading correspondence letters (both electronic and printed) and meticulously correcting grammatical, punctuation, formatting, and spelling errors Check letters for inconsistencies and adherence to style guides Verify editable information populated accurately in tables and fields Identify common errors or trends, provide feedback to improve overall quality Sort, count, and proofread printed outgoing letters for quality Track and report quality data/statistics into spreadsheets and/or reports Organize and communicate quality results with other departments involved in the quality assurance process Collaborate regularly with team members and cross-functional partners to support shared goals and ensure effective communication Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and Regulatory policies, procedures, and programs Perform other duties as assigned Qualifications Excellent attention to detail Strong written and verbal communication skills Proficiency in MS Word and Excel Ability to manage multiple projects and meet deadlines Bachelor’s degree in English, Journalism, Communication, or a related field Previous proofreading experience preferred Knowledge and Skills Strong ability to collaborate effectively with team members and cross functional partners, fostering open communication and teamwork. Strong grasp of the English language and syntax Excellent attention to detail and the ability to work efficiently within strict deadlines Strong organizational skills, meticulous attention to detail, works well under pressure, and possess excellent written, verbal, and oral communication skills Excellent proofing/editing skills Excellent computer competency (Microsoft Windows) Ability and desire to accurately perform repetitive tasks daily Must be able to utilize independent decision-making skills in a wide variety of situations Requires a high degree of accuracy in the performance of varied responsibilities Must be self-motivated to complete work in a timely manner to meet deadlines Ability to walk, bend, kneel, stand, and/or sit for an extended period Ability to work in a fast-paced environment What We Offer EXL Health offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultants You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills—key aspects for personal and professional growth We provide guidance/coaching to every employee through our mentoring program wherein every junior-level employee is assigned a senior-level professional as an advisor The sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond Organization EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals. Company EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com . EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers. |
| Salary Min | 19 |
| Salary Max | 21 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://fa-ewjt-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx_2/job/15186 |
| Apply URL | https://fa-ewjt-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx_2/job/15186 |
| First Seen At | 2026-06-06 11:44:11Z |
| Last Seen At | 2026-06-06 11:44:11Z |
| Last Checked At | 2026-06-06 11:44:11Z |
| Last Changed At | 2026-06-06 11:44:11Z |
| Inactive At | — |
| Source Posted At | 2026-06-04 15:46:30Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-ewjt-saasfaprod1.fa.ocs.oraclecloud.com|cx_2/date=2026-06-06/2026-06-06T11-42-28-116Z-9f6f0c60410cbd3bee6b0a060a8e65cb535d3b1d1066f0984f31827798e22ea6.json |
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"InternalQualificationsStr": "<div style=\"font-style:normal;font-weight:400;margin:0px;padding:0px\">\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>Excellent attention to detail </li>\n </ul>\n </div>\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>Strong written and verbal communication skills </li>\n </ul>\n </div>\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>Proficiency in MS Word and Excel </li>\n </ul>\n </div>\n</div>\n<div style=\"font-style:normal;font-weight:400;margin:0px;padding:0px\">\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>Ability to manage multiple projects and meet deadlines </li>\n </ul>\n </div>\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>Bachelor’s degree in English, Journalism, Communication, or a related field </li>\n </ul>\n </div>\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>\n <p>Previous proofreading experience preferred </p>\n <p> </p></li>\n </ul>\n </div>\n <div style=\"margin:0px;padding:0px\">\n <p><strong>Knowledge and Skills</strong></p>\n </div>\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>Strong ability to collaborate effectively with team members and cross functional partners, fostering open communication and teamwork. </li>\n </ul>\n </div>\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>Strong grasp of the English language and syntax </li>\n </ul>\n </div>\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>Excellent attention to detail and the ability to work efficiently within strict deadlines </li>\n </ul>\n </div>\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>Strong organizational skills, meticulous attention to detail, works well under pressure, and possess excellent written, verbal, and oral communication skills </li>\n </ul>\n </div>\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>Excellent proofing/editing skills </li>\n </ul>\n </div>\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>Excellent computer competency (Microsoft Windows) </li>\n </ul>\n </div>\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>Ability and desire to accurately perform repetitive tasks daily </li>\n </ul>\n </div>\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>Must be able to utilize independent decision-making skills in a wide variety of situations </li>\n </ul>\n </div>\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>Requires a high degree of accuracy in the performance of varied responsibilities </li>\n </ul>\n </div>\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>Must be self-motivated to complete work in a timely manner to meet deadlines </li>\n </ul>\n </div>\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>Ability to walk, bend, kneel, stand, and/or sit for an extended period </li>\n </ul>\n </div>\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>Ability to work in a fast-paced environment </li>\n </ul>\n <p> </p>\n <div style=\"font-style:normal;font-weight:400;margin:0px;padding:0px\">\n <p><strong>What We Offer</strong> </p>\n </div>\n <div style=\"font-style:normal;font-weight:400;margin:0px;padding:0px\">\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>EXL Health offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultants </li>\n </ul>\n </div>\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills—key aspects for personal and professional growth </li>\n </ul>\n </div>\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>We provide guidance/coaching to every employee through our mentoring program wherein every junior-level employee is assigned a senior-level professional as an advisor </li>\n </ul>\n </div>\n <div style=\"margin:0px;padding:0px\">\n <ul>\n <li>The sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond</li>\n </ul>\n </div>\n </div>\n </div>\n</div>",
"OrganizationDescriptionStr": "<span>EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals.</span>",
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