Operations & Compliance Coordinator

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  "source_hash": "0a7418dbdb914bf50e8358112a97a6f157f3b42b558d1fa240b761c43c94ce32",
  "last_changed_at": "2026-05-30T05:40:39.872Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Toledo, Ohio, 43623, United States",
    "city": "Toledo",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:20:24.127Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Toledo, Ohio, 43623, United States",
      "city": "Toledo",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
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    "countries": [
      "United States"
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  "salary_period": null,
  "workplace_type": null,
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{
  "list_job": {
    "id": "240",
    "isRemote": null,
    "location": {
      "city": "Toledo",
      "state": "Ohio"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18532",
    "locationType": "0",
    "jobOpeningName": "Operations & Compliance Coordinator",
    "departmentLabel": "Administration",
    "employmentStatusLabel": "Full Time"
  },
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  "detail_job_opening": {
    "location": {
      "city": "Toledo",
      "state": "Ohio",
      "postalCode": "43623",
      "addressCountry": "United States"
    },
    "datePosted": "2026-01-15",
    "atsLocation": {
      "city": null,
      "state": null,
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      "countryId": null
    },
    "description": "<p><span><span>We are seeking an </span></span><span style=\"font-weight: bold\"><span><span>Operations Coordinator</span></span></span><span><span> to serve as a central support role for client services, front desk operations, billing, credentialing, and revenue cycle processes. This position blends administrative excellence with a heart for service and strong organizational skills. The </span><span>Operations</span><span> Coordinator ensures a smooth, welcoming experience for clients while supporting providers and </span><span>maintaining</span><span> efficient, compliant business operations behind the scenes.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>This role is critical to client access, </span><span>provider’s</span><span> readiness, and the financial health of the agency.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Client Onboarding</span><span> </span><span>Coordination</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Coordinate with referral partners, clinicians, billing, and credentialing to ensure complete onboarding</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Conduct insurance verification and obtain authorizations as </span><span>required</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Follow up on referrals, hospital discharges, and missing or incomplete documentation</span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><span>Scheduling &amp; EHR Management</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Enter, update, and </span><span>maintain</span><span> </span><span>accurate</span><span> client, insurance, and provider data in the EHR system</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Optimize</span><span> provider schedules to support productivity and continuity of care</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Scan, upload, and </span><span>maintain</span><span> </span><span>accurate</span><span> digital documentation in client and provider records</span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><span>Billing &amp; Revenue Cycle Support</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Verify insurance eligibility, benefits, and coverage</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Track claim statuses, denials, and follow-up actions in coordination with billing partners</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Assist</span><span> with authorization tracking and payer requirements</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Communicate with clients </span><span>regarding</span><span> billing questions, balances, and insurance-related matters as appropriate</span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><span>Provider Credentialing Support</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Assist</span><span> with </span><span>initial</span><span> credentialing and re-credentialing of providers with insurance panels</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Maintain credentialing files, CAQH profiles, licenses, and required documentation</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Track credentialing timelines, expirations, and payer communications</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Coordinate with providers and leadership to ensure </span><span>timely</span><span> credentialing and compliance</span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><span>Organizational Values &amp; Operations</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Demonstrate commitment to the mission, vision, and values of </span></span><span style=\"font-weight: bold\"><span><span>Caregiver Grove</span></span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Maintain confidentiality and compliance with HIPAA and agency policies</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Support operational efficiency, workflow improvements, and team collaboration</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Perform other duties as assigned to support client care and agency operations</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>QUALIFICATIONS:</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Bachelor’s Degree</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>5+ years of experience in a behavioral health environment</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Experience working with payer-provider relations teams on trending payer issues, as well as working cross-functionally (including credentialing, support, contracting, and account management) to improve internal workflows</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>EHR experience</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Billing and/or Coding certification preferred.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Advanced Microsoft Word, Excel, Access, and PowerPoint skills. Must be able to work with spreadsheets.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Expert knowledge of CPT and ICD-10 </span><span>coding,</span><span> electronic billing is </span><span>required</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Excellent written and oral communication skills</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Advanced Excel skills with </span><span>ability</span><span> to create polished and streamlined reports and illustrations.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Strong organizational, time management, multi-</span><span>tasking</span><span> and problem-solving skills and abilities.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Must be highly analytical and </span><span>solutions-oriented</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ability to excel in a high-growth, fast-paced environment.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><br></span></span><br></p>",
    "compensation": null,
    "departmentId": "18532",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": "18381",
    "jobOpeningName": "Operations & Compliance Coordinator",
    "departmentLabel": "Administration",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://caregivergrove.bamboohr.com/careers/240",
    "employmentStatusLabel": "Full Time"
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}